reg Express JOHNSON INDUSTRIES

This is a reference to help determine starter warranty eligibility The attached photos and descriptions illustrate starter conditions that are NOT ACCEPTED under warranty

REMINDER Before installation of replacement starter perform the following

ENGINE STARTING SYSTEM CIRCUIT INSPECTION t Inspect andor test battery condition (ie voltage load test discharge) t Inspect battery terminals and cables for corrosion loose connection breakage t Inspect andor test ignition switch relays start switches (ie functioncorrosion) t Inspect starter for loose or damaged wiring connections terminals missing bolts etc

All items above should be in optimal working condition to insure best results

DENSO R 1 8 kW Starter

t Starter has been struck repeatedly with a hammer or some other type of heavy metal object

t This is a common mistake (performed to free up stuck armature or magnetic switch plunger)

PHYSIC~L DAMAGE Starter to engine mounting bolt hole broken due to t Mishandling t Improper installation t Over-torquing of the engine bolt

IMPROPER INSTALLATIONI STRIPPED TERMINAL THREADS Poor or no cranking bull Original installers responsibility

IMPROPER INSTALLATIONI KEY SWITCH SPADE TERMINAL CONNECTOR NOT SECURED PROPERLY Intermittent cranking or no cranking bull Original installers responsibility

MIS-APPLICATION DENSO R18 kw Starter (228000-8430) is not approved for any Ford V-6 Engines Deterioration of motor cable insulator and drain tubes Starter overheating possible premature failure bull Insufficient clearance between starter and

exhaust pipe or manifold

DIS-ASSEMBLED STARTERS Dis-assembly of starters prevents valid testing and failure analysis Do NOT dis-assemble starters

PINION RE-ENGAGEMENT DAMAGE

~ l lll1tv fl lil l 111 1(111 IIwlllll or lilar 1t 1 IulIY

OtllUlfUON A MINA lilt III 11111111 lllw III 1111 11111(1

t I ll k lit II IIVl1 l1l1vIl 1l 1oIlh II III11

tartflr pillioll hWtll 11111 lillO oom do 1I0t Ifl(mtl poporly ~ ~t 1I til l l nHI (lill(1 wlllln (llIo rr lO I~ Ilfll llfUtl (OPt1 rllol Olflll)

OVERHEATING DAMAGE Slow or no cranking burnt odor burntdeformed 10 label discolored motor body bull Overcrankcontinuous cranking (operator error) bull Faulty starter key switch or starter relay bull Low battery voltage

ENSO

IMPROPER INSTALLATIONI STRIPPED TERMINAL THREADS Poor or no cranking bull Original installers responsibility

IMPROPER INSTALLATIONI KEY SWITCH SPADE TERMINAL CONNECTOR NOT SECURED PROPERLY Intermittent cranking or no cranking bull Original installers responsibility

MIS-APPLICATION DENSO R18 kw Starter (228000-8430) is not approved for any Ford V-6 Engines Deterioration of motor cable insulator and drain tubes Starter overheating possible premature failure bull Insufficient clearance between starter and

exhaust pipe or manifold

DIS-ASSEMBLED STARTERS Dis-assembly of starters prevents valid testing and failure analysis Do NOT dis-assemble starters

PINION RE-ENGAGEMENT DAMAGE

~ l lll1tv fl lil l 111 1(111 IIwlllll or lilar 1t 1 IulIY

OtllUlfUON A MINA lilt III 11111111 lllw III 1111 11111(1

t I ll k lit II IIVl1 l1l1vIl 1l 1oIlh II III11

tartflr pillioll hWtll 11111 lillO oom do 1I0t Ifl(mtl poporly ~ ~t 1I til l l nHI (lill(1 wlllln (llIo rr lO I~ Ilfll llfUtl (OPt1 rllol Olflll)

OVERHEATING DAMAGE Slow or no cranking burnt odor burntdeformed 10 label discolored motor body bull Overcrankcontinuous cranking (operator error) bull Faulty starter key switch or starter relay bull Low battery voltage

ENSO

PINION RE-ENGAGEMENT DAMAGE

~ l lll1tv fl lil l 111 1(111 IIwlllll or lilar 1t 1 IulIY

OtllUlfUON A MINA lilt III 11111111 lllw III 1111 11111(1

t I ll k lit II IIVl1 l1l1vIl 1l 1oIlh II III11

tartflr pillioll hWtll 11111 lillO oom do 1I0t Ifl(mtl poporly ~ ~t 1I til l l nHI (lill(1 wlllln (llIo rr lO I~ Ilfll llfUtl (OPt1 rllol Olflll)

OVERHEATING DAMAGE Slow or no cranking burnt odor burntdeformed 10 label discolored motor body bull Overcrankcontinuous cranking (operator error) bull Faulty starter key switch or starter relay bull Low battery voltage

ENSO

Front ~ WARRANTY PARTS TAG Express

ASSET NO orVIN NO LOCATION

copyREPAfROROER

O T~~DArE

IIt UIi 1NIITt t rOflf lll) T Ill)

nr lAjon I loll(

B1Ck~-I I ~ gt C WARRANTY PARTS TAO

1middot11 UMILllrl I

( ) )~AU~I

leJllutl 111m

uMMW

Step 1 Completely fill out the warranty parts tag

Step 2 Attach the tag securely to the failed part

Step 3 Place the failed part In a return shipping box

Step 4 Ship the failed part to

)ollnflll IlIilwitllWi

Alln 01 N lt(J Warrallty Ikllllns ~1111I(Hl( IIIr (JC COnlll~i I-asl NOIClmlJ (iA OOI

3 4