Expression of Interest website development n maintainance · Bhubaneswar is initiating for...

Seal & Sign of bidder………………… Page 1 of 14

EOI No. J-11013(047)/19-20/S&P/EOI/128

Expression of Interest (EoI) Design, Development

And Maintenance of New Website, Mobile

Application and Online Recruitment Module For

All India Institute of Medical Sciences, Bhubaneswar

Please send/ submit Annexure-1, 2 & 3 (Technical Bid) and other

relevant documents as per eligibility criteria

All India Institute of Medical Sciences, BBSR AIIMS Bhubaneswar Sijua, Patrapada, Bhubaneswar-751019

Tele: 0674-2476638, Email: [email protected] Website: aiimsbhubaneswar.nic.in


Expression of interest (EoI) Tender for

Design, Development and Maintenance of a New

Website, Mobile Application and Online Recruitment

Module

AIIMS, BBSR wishes to invite Expression of Interest (EoI) for Design, Development and

maintenance of a new website (in English & Hindi), Mobile application and Generic Online

Recruitment Module for the institute. It is required to submit detail proposal for the above

assignment, as per the brief contained in the terms of reference (ToR).

Terms & Condition of the Tender

Two Stage Bidding – Expression of Interest Tenders – Market Exploration :

The bids will be obtained in two stages.

Stage - I: Receipt and evaluation of Technical bids.

Stage – II: Receipt of Final bids along with Financial bids from eligible bidders.

Please send/submit only Annexure-1, 2 & 3 (EOI Technical & Eligibility criteria) and other

relevant documents along with signed and sealed downloaded EoI document in a sealed

envelope at first stage.

Address for communication and EOI submission Store and Procurement Division, Academic Building

All India Institute of Medical Sciences, Bhubaneswar

Sijua, Dumduma-751019

Odisha

1.0 INVITATION OF EOI TENDERS :

1.1 OBJECTIVE & SCOPE OF THE REQUIREMENT

Note : Brief description of objectives and broad scope of requirement to be given. The validity period of empanelment should also be mentioned.

1.1.1 Objective :

Careful Planning and Designing the healthcare website as per the needs of the primary users to ensure that it will end up with a website that satisfy both our visitors’ needs and achieve the Institutional objectives.

It provides a framework for visualizing the organizational and environmental factors that operate on a system. AIIMS, Bhubaneswar being the rapidly growing healthcare institution in the country, to make it more structural, progressive and vibrant, the management of AIIMS Bhubaneswar is initiating for developing it’s website so that it can provide a transparent and professional services to the stakeholders.


1.1.2 Scope of work :

The scope of work for the Selected Bidder during the period of contract/ engagement shall include:

• Preparation of Detailed Project Plan & High Level System Study as per existing practices • Detailed System Study, Requirement Analysis, System Requirement Specification for the

upgraded application and Suggestion for Government Process Re-engineering. • Design, finalization and Customization/development of the solution • Configuration, installation and hosting of the new application in High Availability mode at

State Data Centre, NIC • Integration with existing 3rd party Applications and to meet future need as per new scope

additions • Software Solution Testing • Deployment & Configuration • User Acceptance Testing (UAT) • Data migration from old system, if required • Go-Live of Software Solution • Training • Post Implementation Support for Two Years • The Website Should be compliance with the Indian Government Websites (GIGW) guide

lines. • Security Audit of the website by a Govt. Agency to be ensured.

1.1.3 Redesign and development of AIIMS Website with following features: 1. Web technology upgradation - The website will be designed using latest & best suited

technology and The CMS (Content Management System) will be designed as an integrated

application. CMS will have all the facility to manage (view, edit, delete, publish) content of

the website. User will have facility to create page, menu etc.

2. Complete website look & feel change with highly responsive web pages – The

website should be designed in such a way that it could be able to support the entire basic

platform. The website will be designed to accommodate any devices like desktop, laptop,

tablet and mobile. The website must support major browsers like Google Chrome, Mozilla

Firefox, Safari.

3. Dynamic user and role management system - CMS will have inbuilt facility to create

multiple number of users to manipulate with content of the website with access rights

under various roles like administrator, contributor, etc. User shall be authenticated via

simple user name and password. There will be various privileges associated with the

users; the levels and details of these are defined below.

4. Banner management - CMS will provide facility to upload banner images for the desired

pages. Flashy images would be uploaded under the banner section which would provide

more attractive look and feel to the website.

5. Image & video management - CMS will have the facility to create category for video and

images and uploading as many numbers of videos or images under a particular category.

Media (image or video) management is to manage media files like images, videos, pdf etc.

CMS will facilitate Drag and drop option to upload media into the uploader to add it to the

portal. Add alt text, captions, and titles, and insert images and galleries into content along

with editing tool.

6. Feedback management - CMS will have facility to view feedbacks or suggestions

received with provision to reply on a particular feedback or suggestions with provision to

publish best feedbacks. Any visitor of website who submitted their feedback or

suggestions through the website will have the provision to view in the CMS feedback


section. The admin or authorized users will have the access to the page who could be able

to reply a particular response received from the visitors.

7. Online booking facility for health checkup - Website will have facility for the citizen for

booking under various health checkup plans. An individual can book the checkup & makes

payment through online against the booking. The CMS should have the provision to create

health checkup plans with schedule of checkup. Any authorized user could be able to

create plans and publish the same. The admin user will have the facility to view the

registered person with schedule of health checkup with all the required information of the

patient who supposes to come for the checkup. SMS and Email notifications to be sent for

booking confirmation. Services and integration with Govt. of India SMS and Email services

to be utilized.

8. Online appointment facility - Online appointment will facilitate any individual to book

an appointment for Doctor. The website should have provision for all the visitors or

patient to book their appointment for doctors under various departments. The CMS

should have the provision to dynamically creating departments and doctors under the

department with token number. The departments may also be geo-coordinated for

navigation purpose. The users may also have the provision to direct or navigate a patient

to a particular department. SMS and Email notifications to be sent for booking

confirmation.

9. Online grievance & redressal system - The objective of the grievance-redressal is to

provide an easily accessible machinery for settlement of grievances and to adopt

measures in AIIMS, Bhubaneswar as would ensure expeditious settlement of grievances of

staff, officers and visitors leading to increased satisfaction on the job & services and

resulting in improved productivity and efficiency of the organization. Any visitor of

website or hospital may register their grievance through the website. The hospital user or

admin will have facility to address the same through online using website itself.

The Grievance can be forwarded to the Department Users and can be addressed with

immediate basis. The admin has the provision to track the status of each Grievance and

can able to know daily, monthly wise grievance status in each Department wise.

10. Social media integration like You tube & Twitter along with Face book - Social media

integration like you tube & twitter along with face book. Social media integration is the

syncing of all social media profiles (Face book, Twitter, Other sites) on various social

media platforms and aligning their functionality with that of Water Governance Collective

Network Web Portal. Social media platforms needs to be identified that are right for

Popularity. Once identified and integrated it can have a positive effect on building traffic

for the website. Simple things like installing sharing tools will allow a visitor to share what

they’re reading with others via social networking. This helps spread the portal image over

the web.

11. Internal & external page banner - Website will have the banner images both in landing

page (Home page) and internal pages. The CMS should provide dynamic feature for

uploading a banner image with basic tools like cropping & resizing facility for the images.

The user could be able to link a particular banner images with the pages.

12. Photo & video gallery - Website will have photo and video galleries. The galleries further

consist of categories under which relevant images or videos could be placed with view in

zoom mode facility. The CMS should have the provision to create categories and upload

multiple images at a time under a particular gallery.

13. Visitor feedback facility - Visitors of the website could able to submit their feedback or

suggestions regarding website or hospital services, etc. The visitors feedback

management online services are web applications that allow AIIMS, Bhubaneswar to

manage user suggestions and complaints in a structured fashion.


14. Online & Offline Donation facility - Website will provide facility for the donors across

the world to donate fund through offline or online payment. There should be the

provision for donor to fill online donation form which may include information of donor.

The donor should have the facility to make payment through offline as well as online

payment. At the admin side there should be the provision to view the donor’s information.

15. Payment gateway integration - Payment gateway of any nationalized bank will be

integrated for different purposes like payment of registration fees by the candidates,

donation payment by donors, etc. Online payment facility includes payments through

Credit Card, Debit Card, Netbanking, Wallets, UPI etc.

16. Visitors count - It will display the number of visitors of the website. A web counter

should be provided in the website to view the visitors’ statistics. The web counter should

be very specific with the visitors of the website with auto reorganization of users.

17. Dynamic Library Management System - Library section of the website will be dynamic

in CMS Features. The library management should have the facility like department wise

books, total books, Circulation Section, Reading Room Section, Computer Section,

Photocopy Section (Xerox), CD & DVDS, magazines etc.

18. Students Login- The web portal will have the students as well as parents login. The

student can login into the system and view various related information like academic

calendar, Classes schedule or reschedule, announcements, notices, workshop and

conferences, Exams & Results etc.

19. Parents Login-At the same time parents will have the facility to view information related

to classes, announcements, notices and Exams & Results of their children studying at

AIIMS, Bhubaneswar.

20. Faculty Login- The portal will also have the login facility for the faculty with various

required features. The faculty individually can login into the system and view information

like Announcements, Notices, and Conferences & Workshop. The faculty will also have the

facility to schedule or reschedule his own class, update his/her person information with

facility to download payment slip, PF Card, Attendance management etc.

1.1.4 Online Recruitment Management System A generic recruitment system should be developed for all the recruitments should happen in AIIMS i.e. Senior Resident, Post Doctorate Fellowship, Faculty, Group A recruitment, Nursing.

1. Candidate Registration - A candidate will register himself in the application. The

candidate would be able to register himself against a particular post after login and track

the status of the application. All the candidate should have the provision to register under

the application first before filling the registration form. The candidate could login after

registration under the application and go for filling the application with all the required

information and documents required to be uploaded there in. the candidate could be able

to submit the application after filling it up properly. The candidate should have the

provision to print or export to pdf option. The candidate should also have the provision to

make payment of registration fee through online mode using payment gateways.

2. Online candidate short listing - The hospital user will have facility for online scrutiny of

the application and short listing for interview. The hospital user should have the provision

to view the submitted application or print or export to pdf option. The user should have

the provision to scrutinize the application through online itself like putting the remark

against each application or forward option or selection option for sort listing the

candidate. The application should approve and reject option and all the sort listed

candidates and rejected candidates should be displayed in different tab. On sort listing


any candidate system should have the provision to send auto notification to the

candidates through mail and mobile SMS.

3. Online appointment letter forwarding, selection & rejection list - The hospital user

will have facility to create selection list and sending appointment letter through the app.

The system will auto generate candidate selection or rejection list. The system should

have the provision to generate appointment letter through online to the selected

candidates. There should also have the provision to view year wise list of candidates who

are selected or rejected along with provision to view the letter communications with the

candidates. The system should be self-sufficient to generate all other reports and analytics

as required by the AIIMS, Bhubaneswar.

4. SMS & Mail notifications to candidate - SMS & Mail gateway will be integrated for

various level of communication with candidates. The communication may include

submission of application by a candidate or sort listing of any candidate or appointment

letter communicated to the candidates during the whole recruitment process.

5. Payment gateway - Payment gateway will be integrated with integration for registration

fee. The candidates should be able to make payment of registration fee through online

mode using debit, credit card or net banking.

6. Online status tracking by candidate - This feature support a candidate to track status of

the applications. The candidates who have registered and submitted application could be

able to track their application status from anywhere over the globe. The candidate could

be able track their application status only after login into the system.

7. Helpdesk for support during recruitment- The helpdesk support should be provided

where resources from the vendor should be deployed at AIIMS, Bhubaneswar during the

recruitment process to provide necessary technical and non-technical support to the

candidates.

1.1.5 Mobile App for Student & Faculty

Students 1. Academic calendar should be provided to view the schedule of the classes, holidays and

others. The admin should have the provision to update calendar.

2. Classes schedule or reschedule - This feature of mobile app provide information of

various classes schedule. The admin user should have the provision to schedule or

reschedule the classes on the basis of various academic years and courses. The faculty

should have the login provision who could reschedule the classes. The student should

have the provision to view the class schedule or should receive the notification regarding

the same whenever any classes are rescheduled.

3. Announcements - This feature will display the announcements. Any registered users of

mobile should be able to view the notifications given by the AIIMS, Bhubaneswar

regarding academic.

4. Exams & Results - This feature will be used to display various exams schedule and its

results. The registered students should have the provision to view the results of various

academic years. The students may search the result for a particular academic year and

could be able to view and download the results. The students should also have the

provision to view the exam scheduled by AIIMS, Bhubaneswar.

5. Courses & fees payment - This feature will be used to give information current courses,

syllabus and fees status, fee payment etc.

6. Notices - It will display various notices issued by institution on administrative prospect

or may be academic.


7. Conferences & Workshop - This will give the details of upcoming conferences and

workshop going to happen. The students of various academic years would be able to

view the information on conferences or workshop arranged by AIIMS, Bhubaneswar. The

students should also have the provision to register there in mobile app for workshop or

conferences. There also may be payment option for payment of participation fees, if any.

There should also be provision to view the workshop details like organizer, date,

description, topic etc.

8. The library management system of AIIMS should be integrated with mobile app to show

the status of students like books issued, books returned, dates along with provision of

book enquiry and request for issue of other books.

Faculties

1. Classes schedule or reschedule - This feature of mobile app provide information of

various classes schedule with provision to reschedule. The faculty should have the login

provision who could reschedule the classes. The student should have the provision to

view the class schedule or should receive the notification regarding the same whenever

any classes are rescheduled.

2. Announcements - This feature will display the announcements. Any registered users of

mobile should be able to view the notifications given by the AIIMS, Bhubaneswar

regarding academic.

3. Conferences & Workshop - This will give the details of upcoming conferences and

workshop going to happen. The faculty of various academic years would be able to view

the information on conferences or workshop arranged by AIIMS, Bhubaneswar. The

faculty should also have the provision to register there in mobile app for workshop or

conferences. There also may be payment option for payment of participation fees, if any.

There should also be provision to view the workshop details like organizer, date,

description, topic etc.

4. Notices- It will display various notices issued by institution on administrative prospect

or may be academic.

5. Payment Slip- All the faculties will have the facility to view their respective payment slip

of various months with dynamic search feature.

Additional options

6. Secured Patient Portal to view and download OPD Prescription Slips/visit summary, Lab Reports, Discharge summary etc.

7. A common module for General fee payment like Tender fee, or any other fees 8. Leave Module including leave for attending/participating Conferences/Meetings 9. Transportation management 10. Separate Intranet site for archiving all Institutional news/Orders/Guidelines, awards, papers

published


1.2 INSTRUCTIONS TO THE BIDDERS :

Sl. No.

DME Stage Start Date & Time

1. EOI No. J-11013(047)/19-20/S&P/EOI/128

2. EOI issue date 14/11/2019

3. Pre-EOI submission meeting for clarifications if any

Date & Time : 25/11/2019 at 3:00 PM Venue : Academic Building, Ist Floor, Board Room, AIIMS, Bhubaneswar

4. Last Date of submission of Technical Bid

16/12/2019, 11:00 AM

5. Place of submission Store & Purchase Division, Academic Block, 1st Floor, AIIMS, Bhubaneswar

6 Date & Time of Opening 16/12/2019, 03:00 PM 7. Any other Instructions to the

Bidders

Please send/ submit separate Annexure-1, 2 & 3 (Technical Bid) And

other relevant documents as per eligibility criteria if any. 1.2.1 Information to Bidders about Two Stage Bidding To meet the desired objectives of a transparent procurement that ensures value for money simultaneously ensuring upgradation of technology & capacity building- it is prudent to invite a two-stage Expression of Interest (EoI) Bid and proceed to explore the market and to finalize specifications based on technical discussions/ presentations with the experienced manufacturers/ suppliers in a transparent manner. Two Stage Bidding - Expression of Interest Tenders – Market Exploration:

The bids will be obtained in two stages.

Stage - I: Receipt and evaluation of technical bids.

Stage – II: Receipt of Final bids along with Financial bids from eligible bidders. Expression of Interest (EoI) bid has been invited due to following situations: 01. It is not feasible for the Procuring Entity to formulate detailed specifications or identify specific characteristics for the subject matter of procurement, without receiving inputs regarding its technical aspects from bidders; 02. The character of the subject matter of procurement is subject to rapid technological advances or market fluctuations or both; 03. The bidder is expected to carry out a detailed survey or investigation and undertake a comprehensive assessment of risks, costs and obligations associated with the particular procurement. The procedure for two stage bidding shall include the following : 01. In the first stage of the bidding process, the Procuring Entity shall invite EoI bids containing the broad objectives, technical and financial eligibility criteria, terms and conditions of the proposed procurement etc. through advertised tenders containing the technical aspects and contractual terms and conditions of the proposed procurement without a bid price. On receipt of the Expressions of Interest, technical discussions/presentations may be held with the manufacturers/ suppliers by the Committee, giving equal opportunity to all such bidders to participate in the discussions.


During these technical discussions stage the Procurement Entity may also add those other stakeholders in the discussions who could add value to the decision making on the various technical aspects and evaluation criteria. Based on the discussions/ presentations so held, one or more acceptable technical solutions could be decided upon laying down detailed technical specifications for each acceptable technical solution, quality benchmarks, warranty requirements, delivery milestones etc., in a manner that is consistent with the objectives of the transparent procurement. At the same time care should be taken to make the specifications generic in nature so as to provide equitable opportunities to the prospective bidders. Proper record of discussions/ presentations and the process of decision making should be kept; 02. In revising the relevant terms and conditions of the procurement, if found necessary as a result of discussions with the shortlisted bidders, the Procuring Entity shall not modify the fundamental nature of the procurement itself, but may add, amend or omit any specification of the subject matter of procurement or criterion for evaluation. 03. In the second stage of the bidding process, the Procuring Entity shall invite bids from all those bidders whose bids at the first stage were not rejected, to present final bid with bid prices in response to a revised set of terms and conditions of the procurement; 04. Any bidder, invited to bid but not in a position to supply the subject matter of procurement due to modification in the specifications or terms and conditions, may withdraw from the bidding proceedings without forfeiting any bid security that he may have been required to provide or being penalized in any way, by declaring his intention to withdraw from the procurement proceedings with adequate justification. 05. If the Procuring Entity is of the view that after EoI stage, there is likelihood of further participation by many more bidders and to avoid getting trapped into a legacy technology, the second stage bidding may not be restricted only to the shortlisted bidders of EoI stage and it may be so declared in the EoI document ab-initio. Thereafter in the second stage, normal OTE/ GTE bidding may be done. Such variant of EoI is called ‘Non-committal’ EoI. It shall be decided if recommended by Committee and approved by Competent Authority.


1.3 FORMATS FOR SUBMISSION :

ANNEXURE-1

Technical Bid

Sl.

No. Particulars

Documents to be attached Wherever applicable.

Yes No Page no.

1. Name, Address, email and telephone number of the Agency / firm / company.

2. Name, Designation and telephone no. of the authorized person.

3. Permanent Account Number (Attach copy of PAN)

4. Copy of Agency / firm / company registration certificate with Government.

5. Please enclose the list of permanent professional and no. of year of association with organization.

6. EOI Document Signed & sealed by the bidder accepting the terms & conditions.

7.

Detail of experience in developing website, technology skills and maintenance for the past five years (please attach proof)

8. Detail of similar assignments (Please attach copy with sanction letter/ work completion certificate)

9.

Describe organization’s knowledge about website development application (Human Resource skill set and profiles)

10. Last three years Income Tax Return (Please attach copy)

11. Last three years Profit & Loss A/C and Balance Sheet duly certified by the CA

13. GST Registration No. (Attach copy of R.C.)

Declaration:

This is to certify that I/We before signing this job assignment have read and fully understood all

the terms and conditions contained in the document and undertake myself/ourselves to strictly

abide by them.

Signature of the officer with name, designation, seal date


1.4 ELIGIBILITY CRITERIA : ANNEXURE-2

A. General Eligibility Criteria

Sn Documents to be submitted Page No.

1 The prime service provider should be at least ISO 9001:2008/2015, 27001: 2013 & OR CMMI L3 Certified Company for IT/ICT/Software Development related projects

Copy of the valid relevant certificate

2 The Organization should be registered under Indian Companies Registration Act, 1956/ Indian Partnership Act, 1932

Company/ Firm Registration Certificate

3 The service provider should be in the field of website development, design and implementation

Copy of the Performance Certificate with completion certificate from client or UAT.

4 Service Provider should have a minimum average annual turnover of Rs. 10 crores from Indian Operation only during the last 3 financial years (FY 2016-17, 2017-18 & 2018-19). Supporting document from company Chartered Accountant must be attached, along with Audited Profit and Loss Statement should be attached along with the response document

Audited balance Sheet and P/L Statement for last 3 (three) financial years

5 Company should have a positive net-worth for the last 3 financial years

Certificate from CA

6 The Service Provider should not be under a declaration of ineligibility for corrupt and fraudulent practices nor should have been blacklisted by any Govt. or Govt. undertaking organization at the time of submission of the bid

Self-declaration certificate signed by the authorized signatory

7 Company should be registered under GST. GST Details of service provider (GST registration certificate) should be Submitted.

8 The service provider should have more than 100 software professionals on its payroll

I. Copy of provident fund registration certificate and HR declaration Letter II. Copy of latest Provident Fund Return certificate

(1.4 A - Should be supported by relevant documents)

The Committee will make a comparative statement and finalize as per the weightage marks given as per the available documents submitted by the bidders.


ANNEXURE-3

B. Work Experience Parameters Criteria Description Page No.

Based on Past Projects by the Bidder

The bidder should have experience of at least TWO (02) projects of Website Development/Online recruitment system/large web portal/mobile application development for state/Central government/public sector organization in India. Work Completion certificate / document to be provided.

Based on Past Projects by the Bidder with value

The bidder should have experience of at least two (02) projects of Website Development/ Online recruitment system/ Large web portal/ Mobile application development with value of Rs.30.00 lakh (each project value) for State/Central Government/ Public sector organization in India, etc. Work Completion Certificate / document to be provided.

Experience The Bidder should have prior experience to provide Website development and Online recruitment solution in health sector/hospital. Work Completion Certificate to be submitted.

Competencies : a) Past experience in creating and maintaining very professionally and exceptionally creative websites, Mobile Application and Online recruitment module, both in English or Hindi languages.

b) As and when required, AIIMS, BBSR can add other modules and Service Provider has to provide the solution for the same to AIIMS, BBSR.

c) Excellent I.T. skills and project management skills

d) Strong editorial team with communication skills to write clearly and compellingly in Hindi and English

e) Ability to juggle priorities and deadlines and perform well under pressure;

f) Ability to respond quickly to the maintenance requirement in the post commissioning phase.

g) Awareness on the latest smart technologies for website development.

h) Ability to regularly maintain, update the developed website and Mobile Application as and when required by AIIMS, BBSR.

i) If any changes are required in post commissioning phase then bidder need to provide the same.

(1.4 B Should be supported by relevant documents) OTHER GENERAL TERMS & CONDITIONS :

1. Award criteria & award of contract: The procuring entity AIIMS, BBSR reserves the right to accept or reject any proposal, and to annul the solicitation process and reject all proposals at any time prior to award of contract, without there by incurring any liability to the affected Organization or any obligation to inform the affected Organization or organizations of the grounds for the organization’s action. The award of the contract to the qualified Organization whose proposal after being evaluated is considered to be the most suitable as per marks acquired to the needs of the organization and activity concerned.


2. Arbitration: If any difference arises concerning this agreement, its interpretation or payment to be made there under, the same shall be settled out by mutual consultation and negotiation. If attempts for conciliation do not yield any result within a period of 30 days, either of the parties may make a request to Sole Arbitrator to be appointed by the Director, AIIMS BBSR. Such requests shall be accompanied with a panel of names of three persons to act as the sole arbitrator. In case of such arbitrator refusing, unwilling or becoming incapable to act or his mandate having been terminated under law, another arbitrator shall be appointed in the same manner from among the panel of three persons to be submitted by the claimant. The provision of Arbitration and Conciliation Act, 1996 and the rule framed there under and in force shall be applicable to such proceedings.

3. Legal Jurisdiction: The agreement shall be deemed to have been concluded in Bhubaneswar, Odisha and all obligations hereunder shall be deemed to be located at Bhubaneswar, and competent Court within Bhubaneswar will have Jurisdiction to the exclusion of other courts.

4. Terms of Reference: a) The firm must be a registered body under the prevailing laws of Govt. of India/ State. b) All information, document, photos and data coming in the possession of the firm, as a

result of the execution of the job shall all at time remain the property of AIIMS, BBSR.

c) The firm shall not make or allow to make an unauthorized copy, use, access or other

utilization of these materials commercially or otherwise, directly or indirectly except as

agreed to by the AIIMS, BBSR. The firm shall also ensure complete confidentiality of the

information and data provided for carrying out the job.

d) The firm has to complete the job assigned within the joint agreement time and if the job is

not completed within the stipulated time, a penalty @ 10% of the cost of the uncompleted

job for each day will be imposed on the firm.

e) The AIIMS, BBSR will have no liability regarding transportation, boarding and lodging of the

staff of the firm.

f) Under no circumstances the firm shall appoint any sub-contractor or sub lease the

contract. If violated the conditions, the contract with the firm will be terminated and

Performance Security deposit of the firm shall be forfeited.

g) The Rate once quoted will remain firm and valid for that particular dealing. Any Conditions

of the firm sent along with proposal shall not be binding on AIIMS BBSR.

h) TDS as applicable on date will be deducted from the actual bill submitted for payment.

i) The price accepted and awarded shall be final and no deviation from it will be accepted in

this regard.

j) The selected organization/ firm shall have to complete the job as per terms and conditions

specified above.

k) The procuring entity reserves the right to accept or reject any or all EoIs without assigning

any reason thereof.

l) Conditional offer/ EoI submitted by fax/email or after the due date and time will be rejected.

m) For any query/ clarifications please mail to : [email protected]/ [email protected].

mailto:[email protected]/

mailto:[email protected]


Evaluation Methodology : The following parameters shall be used for evaluation of bids. The bidders

participated in the EOI shall be awarded marks as per the norms fixed. The bidders securing 60 marks

minimum out of 100 shall be selected and financial bid shall be invited from those qualifying bidders.

Parameters for Evaluation

Sn Criteria Total

Marks Norms Qualifying

marks Marks

Obtained

1 Past experience of the firm with similar assignments

20 TWO (02) projects Rs.30.00 lakh of Website Development/online recruitment system/large web portal/mobile application development for state/Central government/public sector organization / Private Hospitals in India. Documents of Completion/ Certificate to be provided. >Rs.50.00 lakh - 20 marks Rs.30.00 to 50.00 lakh – 15 marks Rs.30.00 lakh – 10 marks

10

2 Financial strength of the vendor Turnover for last three years

15 <10.00 Cr per year – 0 marks 10.00 Cr Per year - 10 marks 10.00 Cr to 12.00 Cr per year - 12 12.00 Cr to 15.00 Cr per year - 15 >15.00 Cr - 15 marks

10

3 ISO 9001:2008/2015, 27001: 2013 & CMMI L3 Certified Company for IT/ICT/Software Development related projects

10 ISO 9001:2008/2015 certified Or CMMI L3 Certified – 10 marks

10

4 I. Copy of provident fund registration certificate and HR declaration Letter II. Copy of latest Provident fund return certificate

20 PF Return from website (TRN No.) <100 employees : 0 marks 100 employees : 10 marks 100 to 150 : 15 marks 150 to 200 : 20 marks

10

5 No. of IT solutions in Govt. Projects (Website Development)

10 Minimum one Project in hand. Per project 5 marks subject to maximum of 10 marks

05

6 Presentation on similar ongoing projects, latest smart technologies for website development along with methodology to be adopted in AIIMS, BBSR if awarded the contract

25 Jury members from AIIMS, BBSR and/ or outside expert to evaluate and allot marks.

15

Total : 100 60

The bidders securing minimum 60 marks shall be qualified in the technical evaluation.

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