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Extending PeopleSoft 9.2 WorkCenters to Your Supplier Partners

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Prepared by: Session ID: Extending PeopleSoft 9.2 WorkCenters to Your Supplier Partners Randall Johnson Managing Director SpearMC Consulting @SpearMC 101240
Transcript

Prepared by:

Session ID:

Extending PeopleSoft 9.2 WorkCenters to Your Supplier Partners

Randall Johnson

Managing Director

SpearMC Consulting

@SpearMC

101240

• Silence Audible Devices

• Note Fire Exits

• Partake of Refreshments

• Note Quest Staffers (green shirts)

• Complete Feedback Form

• Ask Questions

Welcome and Please:

Agenda

• About Us

• New to WorkCenters….what are they?

• Demo of Common WorkCenter Features

• Supplier Relationship Management Realities

• Supplier WorkCenter - Demo

• WorkCenter Best Practices - Case Study with Westar Energy

About SpearMC

Your Presenter

• Over 20 years consulting experience focused predominantly in PeopleSoft

implementations and upgrades covering all stages of the Project Life

Cycle.

• System Business Process Analysis, Requirements Study, Fit-Gap Analysis,

High Level Design, ChartField and Codeblock Design, Application

Development, Testing, Configuration, Training, Deployment and Post-

Implementation Support

Randall JohnsonManaging Director

[email protected]

866-SPEARMC x812

www.SpearMC.com

About SpearMC

Founded in 2004, SpearMC is a technology and

professional services firm specializing in

• PeopleSoft Financials and Supply Chain Management

• PeopleSoft Human Capital Management and Payroll

• ERP Architecture and Application Development

• Project and Program Management (PMO)

• Change Management

• ERP Training

• Mobile Technology

• Maximo Enterprise Asset

• Oracle Business Intelligence

About SpearMC

Regional offices in Chicago, Denver, Houston,

Seattle and San Francisco

• We focus on local market delivery and capability development in line with

industry focus areas unique to the regions we serve.

• Our local and well-connected network of top-tier business analysts,

technical leads, developers and project managers keep travel cost to a

minimum.

7

About SpearMC

A decade of sustained and focused growth.

Recent Utility/Energy Experience

About SpearMC

Each member of our Leadership Team

leverages over 20 years of experience in

Technology, Financial and Business

Transformation.

About SpearMC

• Energy

• Transportation

• Healthcare/Biotech

• Government

• Media/Technology

• Consumer Products

• Financial Services

• Higher Education

Industry focus areas include:

About SpearMC

• PeopleSoft Specialization

Oracle Gold Partner Since 2008

• Applications Reseller

• Hardware Reseller

IBM Advance Business Partner

What are WorkCenters?

What are WorkCenters?

• WorkCenters are new PeopleSoft PeopleTools 8.54

functionality which enable users to quickly navigate to

commonly used PeopleSoft Pages from a central

dashboard

• WC’s Provide visibility to a users Worklist and show

business critical alerts which users should monitor and

take immediate action

• There are delivered WorkCenters based on

organizational Job Roles.Assets PO/Buyer Expenses Accounts Payable Contracts Staffing AR Treasury General Ledger Billing Contract / Sourcing Grants Projects Maintenance Management Inventory

What are WorkCenters?

WorkCenter Benefits

o Allow For Faster system navigation and access to important

data

o Provide a Central Dashboard for role based KPIs and Data

o Provide real-time alerts & notifications of business events

o Can be Configured and Administered by End Users

WorkCenter Demo

• Demo Common featureso Navigation Panel, Dashboardo Dashboard (Work – Content Area)

• Navigate to Pages• Customize with User identified Pagelets• Navigation Collection, Query Grid, Pivot Grid• Built Using PeopleTools - Configuration Based on Queries

o Navigation Pagelets – Delivered on left Panel• Links, My Work, My Reports/Processes, Queries• Configurable by WorkCenter Admin and certain level of user

security (show/hide)• Security inherited from PS Security Configuration• Show adding a Link• My Work

– Show Delivered Alerts – PeopleCode– Configured using Notification Framework (Show

Notification Framework exp.)– Worklist Items

Realities of Supplier

Relationship Management

SRM Realities

• Supplier Relationship Management is:o Strategically planning for, and managing, all interactions with

organizations that supply goods and/or services.

o SRM entails creating closer, more collaborative relationships with key

suppliers in order to uncover and realize new value and reduce risk of

failure.

o Typically involves developing

better tools and methods for

communicating

o Includes KPI techniques for

monitoring two-way

performance and identifying

areas for improvement

SRM Realities

• Effective Supplier Relationship Management calls for the

following activities

SRM Realities

• Effective Supplier Relationship Management calls for the following ERP

transactions / processing / Reporting

SRM Realities

• Suppliers come in all shapes and sizes!

• Connecting with Suppliers with a wide range of technical

Capabilities is often inconvenient or not possible.o Complex integration requirements

o High development and support costs

o No standard process to integrate external data across multiple platforms

o Takes too long to add new partners or data sources

o Disparate security technologies: VPNs, Firewalls etc.

o Small Suppliers Short on resources or expertise

o Suppliers not always willing to exchange data

o Not as simple as ‘If you don’t integrate, we will go elsewhere’

Supplier WorkCenter –

PeopleSoft FSCM v9.2

Supplier WorkCenter

• Supplier WorkCenter can be implemented as part of eSupplier

Connection Module

• eSupplier Connection Utilizes the Supplier Portal (vs. Employee

Portal)

• eSupplier Connection gives Suppliers self-service access to their

relevant ERP information, as well as the ability to provide information

back to you such as details about: o Purchase Orders.

o Purchase Order Acknowledgements.

o Advance Shipment Notifications.

o Schedules.

o Requests for Quote (RFQs).

o Invoices.

o Payments.

o Maintain Contacts and Addresses.

Supplier WorkCenter

• Delivered Supplier WC is empty – requires configuration

• Does come with many prebuilt Pagelets

• <Demo>

WorkCenter Best Practices –

A Case Study with Westar

Energy

WorkCenter Best Practices

• Project Backgroundo Upgrade PeopleSoft FSCM to 9.2 to get current on Application Bundles

and take advantage of new PeopleSoft 9.2 functionality with 8.54

PeopleTools.

o Organization performed an assessment to identify opportunities for

Improving PeopleSoft usage including Training, Configuration Changes,

Process Changes and Customization.

o User Survey Conducted

• What functions in PeopleSoft are not working as efficiently as you would like?

– 20% Responded – Issues with Ease of Navigation and User Interface

• Do you have any suggestions for us to include in our PeopleSoft 9.2 Implementation?

– 30% of the Respondents indicated that improved features for Usability and Navigation should be implemented.

o Leverage new usability features of SES and WorkCenters.

o Implemented 9 WorkCenters – 7 Delivered and 2 Custom

WorkCenter Best Practices

1. How are WorkCenters being Received at Westar and are they adding Value to Users?

2. What Plans do you have for improving them?

3. What would you have done differently when building out the WC’s as part of your upgrade project?

4. How would you make the WorkCenter utilities in PTs better?

5. How are you managing the administration of WorkCenters and is admin. a pain point?

WorkCenter Best Practices

• Select a Pilot WorkCenter for initial rollout o Measure User Adoption before rolling out others

• Sort out Administration Responsibilities ahead of timeo End Users vs. IT.

o Train on WorkCenter Admin accordingly.

o Have Admins help Buildout the WC’s during implementation

• Don’t over build….o Identify Mission critical Alerts, Pagelets etc. and go from there.

• Implement fewer WorkCenters and utilize PS Security

to manage what the user seeso Goals could probably be accomplished with 3 or 4 WC’s

WorkCenter Best Practices

• If Rolling out to external suppliers….

• Establish Terms and Conditions for Usage

• Ensures that information is viewed and any associated actions are within

the legal framework of the supplier & buyer relationship

SpearMC Online Resources

SpearMC.com/insights: Tools &

Resources

SpearMC Presentations at Reconnect

Wednesday, July 20 @ 9:15 – 10:15 am

• Powerful PeopleSoft 9.2 Composite &

Connected Query

• Session ID: 101230

• Presented by Randy Johnson

Wednesday, July 20 @ 10:45 – 11:45 am

• How Oracle BI Publisher Serves your

PeopleSoft Reporting Needs

• Session ID: 101150

• Presented by Randy Johnson

Wednesday, July 20 @ 1:00 – 2:30 pm

• Extending PeopleSoft WorkCenters to

your Utility Supplier Partners

• Session ID: 101240

• Presented by Randy Johnson

Thursday, July 21 @ 9:15 – 10:15 am

• Reconciling Project Costing to the

General Ledger and Functional

Reconciliation/Analysis Tips & Tricks

• Session ID: 101180

• Presented by Millie Babicz

Thursday, July 21 @ 11:00 am – 12:30 pm

• Deep Dive into nVision and Query for

PeopleSoft 9.2 (Tools 8.54)

• Session ID: 101180

• Presented by Millie Babicz

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Questions?

[email protected]

Session ID:

Please complete the session evaluation

101240

Visit us at booth 302


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