External Supplier Dashboard
Supplier Training Presentation
AnalyticsSource Data
ERP Systems
Quality Systems
Other Data Sources
• Internal Trane Technologies
• External sources
Excel Upload Templates
Database
Transactional Data
•Invoices
•Purchase Orders
•Receipts
•Projects
•Tasks
•Requests
Master Dimensional Data
•Supplier Master
•Item / Part Master
•Chart of Accounts
Data Enrichment
•Spend Classification
•Supplier Normalization
•SBU / Region / Location
Dashboard
•KPI’s
•Open Orders
•Part Forecast
Data Download
•Excel
•CSV
Solution Design
Daily
Daily
Daily
Daily
Data Aggregation
•Measures
•KPIs
•Charts
Benefit Statement
• Supplier sees a significant amount of Trane Technologies data
o KPI’s
o Forecast
o Quality
o Open PO
• Supplier can pull data on demand instead of waiting to be provided data from Trane Technologies
• Supplier sees the same reports that Trane Technologies sees to help with joint problem solving
• Enables data driven discussions
• Reports can be drilled down into transactional detail to assist in problem solving
• Defective data can be updated to maintain accuracy of supplier scorecard measures
• Platform for additional reporting in the future
Enabling better supply chain performance
• Getting Started
– Creating a new account
– Accessing Supplier Dashboard
– Navigating Oracle Business Intelligence
• Using Supplier Dashboard
– Overview of Dashboards
– Navigating Dashboards
– Performing Common Tasks
• Business Intelligence Production Support
• Appendix
– Password Reset
– Detailed Calculation Logic
Table of Contents
Course Overview
Getting Started
Creating a new account
The “Doing Business with Us” website provides the link to creating an account for the External Supplier
Dashboard: https://www.tranetechnologies.com/en/index/company/doing-business-with-us/supplier-dashboard-
registration.html
Steps to create an account
1. Complete personal information as
shown to the right.
2. Agree to the terms of use of the
Supplier Dashboard.
3. Click the “Submit” button.
4. If approved, the Trane Technologies
administrator will e-mail you your
account information to access the
Supplier Dashboard.
This system is for use of authorized users only. If you are not authorized, you must exit the system immediately. All information and data stored on the system is the property of Trane Technologies. The intentional destruction, theft, unauthorized duplication, or misuse of such data is prohibited. Trane Technologies’ computers, networks, and communications equipment are restricted to Company related business. Data stored on or transmitted through the system including electronic mail, voicemail, and other forms of communications, may be monitored, accessed or reviewed by Trane Technologies personnel. By accepting below you are confirming your agreement to the above.
Getting Started
Accessing the Supplier Dashboard
To access Supplier Dashboard, you use a URL, a user ID, and a password
Steps to access Supplier Dashboard
1. Type the URL https://obi.tranetechnologies.com/ into
the address field on your browser.
* You should also add the URL to your list of
favorites or bookmarks.
2. The login screen appears.
3. Type your user ID and password.
4. Select the language in which you want to work from
the drop-down list.
5. Click Login to submit your login credentials.
Getting Started
What You See After Accessing Oracle Business Intelligence
These training slides can be found
at this link.
Getting Started
What You See After Accessing Oracle Business Intelligence
Link Description
<Your
Name>
Access your account settings where you can
change language and other preferences.
Gear symbol Access page options where you can set your
default prompt settings and save different
prompt settings.
Tabs provide access to other pages
related to the current dashboard.
Prompts allow you to filter the data
that is being presented.
• KPI data updated WEEKLY on Sundays
• Open PO and Part Forecast updated DAILY
Getting Started
Overview of Supplier Dashboards
Report Title,
Description, and
Date run
Request
Results
Report View Drop Down
to access different report
views
Link to export
results for further
analysisBlue text signifies that you
can drill into this number to
see additional detail
Data Drill Down
First drill down click
provides a list of reports
that can be run. Click on
desired report.
Can also use the bread crumb trail to navigate
back to your original view from a detailed report
• A blue hyperlink on a column means that you
can drill down to another detailed level of the
report
• Use the “Return” link to navigate back to your
original view from a detailed report
Getting Started
• Getting Started
– Creating a new account
– Accessing Supplier Dashboard
– Navigating Oracle Business Intelligence
• Using Supplier Dashboard
– Overview of Dashboards
– Navigating Dashboards
– Performing Common Tasks
• Business Intelligence Production Support
• Appendix
– Password Reset
– Detailed Calculation Logic
Table of Contents
Course Overview
Using Supplier Dashboards
KPI Reports – Shows several Key Performance Indicators for the supplier
• Spend ($M) – last 12 months of invoices received.
• Diversity (Y/N) – is the supplier recognized as a diversity supplier?
• SIP (Y/N) – is the supplier participating in the Supplier Improvement Program?
• CIS1/2 (Y/N) – is the supplier under controlled shipping?
• OSA Status – the results of the latest On Site Assessment for the supplier
• DPPM – defective parts per million receipts. Color code is green if under 1,000, yellow between
1,000 and 2,000, and red if over 2,000.
Default is to show YTD
data for all Trane
Technologies locations.
Adjust prompts if you
want to see KPI’s from
other time frames or
locations
• SCAR – count of Supplier Corrective Action Requests that have been sent to the supplier via ETQ
• Recovery (Y/N) – is there an open warranty recovery issue with the supplier?
• Early* – percentage of time the receipt was before the Need By Date.
• Late* – percentage of time the receipt was later than the plant’s Need By Date AND longer than stated
Lead Time.
• On-Time – Receipts that are not Early or Late are considered On-Time
* - Plant threshold for number of days early and late apply. Default is 5 calendar days early and 1 calendar
day late.
Default is to show YTD
data for all Trane
Technologies locations.
Adjust prompts if you
want to see KPI’s from
other time frames or
locations
Using Supplier Dashboards
KPI Reports – Shows several Key Performance Indicators for the supplier
• WLT Days – Weighted Lead Time in days. Average number of days of lead time between PO placement and
receipt date. Weighted by PO value.
• LT Comply – percentage of receipts that are made within stated lead time.
• WPT Days – Weighted Payment Terms in days. Average payment terms for all invoices weighted by invoice
value. Green if 75 days or higher. Yellow if between 60 and 75 days.
Default is to show YTD
data for all Trane
Technologies locations.
Adjust prompts if you
want to see KPI’s from
other time frames or
locations
Using Supplier Dashboards
KPI Reports – Shows several Key Performance Indicators for the supplier
• Sustain – Status of Sustainability survey in Gensuite application.
• A = Received and Accepted
• P = Partially completed
• R = Rejected response from supplier
• S = Survey sent to supplier
• N = No survey sent to supplier
• EtQ (Y/N) - Supplier has an active EtQ account and has logged on in last 30 days. EtQ application is used to
collaborate on supplier quality issues.
Default is to show YTD
data for all Trane
Technologies locations.
Adjust prompts if you
want to see KPI’s from
other time frames or
locations
Using Supplier Dashboards
KPI Reports – Shows several Key Performance Indicators for the supplier
• Contract (Y/N) – are there any contracts between this supplier and Trane Technologies on file?
• ERS – Percentage bracket of invoices using automated mechanism (e.g., “7” means between 70% and 79%
are automated.
• Contact (Y/N) – A primary contact person has been loaded for the supplier
• iSupplier (Y/N) - Supplier has an active iSupplier account and has logged on in last 30 days.
Default is to show YTD
data for all TT
locations. Adjust
prompts if you want to
see KPI’s from other
time frames or
locations
Using Supplier Dashboards
KPI Reports – Shows several Key Performance Indicators for the supplier
Using Supplier Dashboards
OSA Drill Down
• Shows the history of On Site Assessments (OSA) with the supplier.
• With an EtQ account, you can drill into the actual OSA report.
Using Supplier Dashboards
DPPM Drill Downs
Lists details of every nonconforming part. Includes
• Part number
• Description of defect
• Date of finding
• Nonconformance report number
Shows DPPM by location by time period to
narrow down the source of the issue.
Using Supplier Dashboards
SCARs Drill Down
List the details of all Supplier Corrective Action Requests (SCARs)
• SCAR Number that can be searched in EtQ
• SCAR title
• Status of SCAR
• Key dates
• Contact information
Supplier Recovery Drill Down
List the details of any supplier recovery actions
• Location affected
• Type of Impact
• Date
• Recovery amount
Using Supplier Dashboards
Using Supplier Dashboards
OTD and Lead Time Drill Down
• Blended Performance drop down
• Lists all receipts and their OTD status
• Also lists Lead Time for each part for LT
Compliance details
• Scrolling to the right shows the various date
fields, system lead time, and the OTD flag for
Need By Date, Lead Time, and the blend of these
two flags.
Using Supplier Dashboards
Weighted Payment Terms Drill Down
• Invoice Lines – number of invoice lines in the last 12 months
• Spend ($M) – value of last 12 months of invoices received.
• Unique Net – Number of unique payment terms in last 12 months
• Min Net – minimum payment terms in last 12 months
• Max Net – maximum payment terms in last 12 months
• Contract Net – payment terms in the contract, if it exists
• Contracts – number of contracts in the contract database
• Local Records – number of unique supplier records that roll up into this CSID number
Use Report View to see
different levels of detail
Using Supplier Dashboards
Contract Drill Down
• List of contracts between Trane Technologies and the supplier (existing and expired)
• A few key metadata fields
Using Supplier Dashboards
Trend Data for KPI’s
• Last 12 months of results for each KPI.
• Can drill into individual bars to see details for that month
Using Supplier Dashboards
Open Purchase Orders
• Shows list of all open
Purchase Orders with
the supplier
• Prompts allow report to
be filtered by part
number or location
Using Supplier Dashboards
Part Forecast
• Forecast demand for all
parts with supplier
• Can use prompts to filter
for part number and
location
• Can use first report view
drop downs to adjust the
time interval from monthly
to weekly
• Can use second report
view drop down to change
from Gross to Net
requirements
• Default time frame is
forecasting 12 months (if
location provides that
much forecast data)
Using Supplier Dashboards
Contact Person
• Shows list of people at supplier who have an account with any of the selected applications
• Shows account information and usage statistics
• Getting Started
– Creating a new account
– Accessing Supplier Dashboard
– Navigating Oracle Business Intelligence
• Using Supplier Dashboard
– Overview of Dashboards
– Navigating Dashboards
– Performing Common Tasks
• Business Intelligence Production Support
• Appendix
– Password Reset
– Detailed Calculation Logic
Table of Contents
Course Overview
Using Supplier Dashboards
29
• Any issues with Oracle BI or any Supplier Dashboard report should first be
addressed with the Trane Technologies location Buyer/Planner or your Commodity
Manager
• The Trane Technologies Buyer/Planner or Commodity Manager will escalate any
issue inside Trane Technologies as appropriate
• Ideas for enhancements to the Supplier Dashboard can also be given to your
Trane Technologies Buyer/Planner or Commodity Manager.
Production Support
• Getting Started
– Creating a new account
– Accessing Supplier Dashboard
– Navigating Oracle Business Intelligence
• Using Supplier Dashboard
– Overview of Dashboards
– Navigating Dashboards
– Performing Common Tasks
• Business Intelligence Production Support
• Appendix
– Password Reset
– Detailed Calculation Logic
Table of Contents
Course Overview
You will need to reset your password every 90 days.
Trane Technologies has two password reset options. Option #1 allows you to update your password yourself
Click on the forgotten password link to go through the password reset process.
1. Navigate to https://signin.corp.global
2. Click on the forgotten password link to go through the password reset process
3. First time users must enroll and create security question answers.
Option #1 – Self Update
Password Reset
4. Follow on-screen instructions to verify your identity
5. Select your new password and confirm it
Option #1 – Self Update
Password Reset
userid
Only use this option if you are not successful with Option #1.
1. Call the Trane Technologies Help Desk at the phone number listed at the right (based on the country you are calling from).
2. Follow the prompts for a password reset.
3. The help desk will need your userid to perform the password reset.
Option #2 – Call the Trane Technologies Help Desk
Password ResetRegional Service
Desk Country/Region Telephone Number
Americas United States 1-800-872-6381
French Canadian 646-254-3637
Latin America US (646) 259-0610
EMEIA India -Toll Free 8004401995
EMEIA Belgium –Toll Free 80081138
EMEIA Czech Republic –Toll Free 800701323
EMEIA France –Toll Free 0805 540533
EMEIA Germany –Toll Free 0800 589 2333
EMEIA Ireland –Toll Free 1 800 995 310
EMEIA Italy –Toll Free 800917920
EMEIA Netherlands –Toll Free 0800 2526020
EMEIA Spain–Toll Free 900814191
EMEIA UK –Toll Free 0800 032 6503
EMEIA UAE – Toll Free 80004441562
EMEIA Rest of EMEIA –Toll +44 2035 642794
Asia Asia – Toll Free 10 800 712 2848
Asia China 86-21-22081300
Asia Thailand 001-800-12-0666077
Asia Malaysia 1-800-813098
Asia Philippines 1-800-1-441-0686
Asia Taiwan 00801-13-7806
Asia Indonesia 001-803-011-3985
Asia Hong Kong 800-967932
Asia Singapore 800-1204684
Asia South Korea 00798-14-800-7206
Asia Japan 0066-33-132401
Asia Vietnam 18001750
• Spend ($M) – This is the total amount in $USD, in millions of dollars, of posted invoices for the period selected in the filters (year-to-date is the default selection). This includes all locations and commodities. This spend excludes P-Card transactions.
• Diversity – This will show “MBE” or “WBE” or “VBE” if the supplier is a diversity supplier. Those terms stand for Minority, Woman, or Veteran Owned Business Enterprise respectively. These classifications are provided by a third party data service company once a quarter and are adjusted by the supplier diversity manager. If a supplier falls into more than one category, only the most significant will be listed. For example if a supplier is owned by a Hispanic Woman, the flag will show “MBE” since the minority category is more significant for reporting.
• OSA Status – This represents the approval status for the most recent On-Site Assessment that was performed. Each supplier facility may undergo a separate OSA resulting in different scores, but what gets displayed in this report is only the most recent one’s overall status. Detail for the individual OSA scores
and information can be obtained by using the drill down link. OSA updates are typically loaded by the 10th working day each month.
KPI Column Definitions
• DPPM – This represents the Defective Parts Per Million for all the parts which the supplier provides. The formula is 1000000 * (defective quantity / total received quantity). We only count nonconformance records where the supplier was flagged as being at fault and material was rejected. The reject data is mostly captured daily, but there are some plants that record and report monthly in a manual fashion within a week of month end close.
• SCARs – This is the count of Supplier Corrective Action Requests submitted in EtQ against the supplier.
• Recovery – This is a Yes/No flag that indicates if a supplier has caused is significant customer impact event to due warranty claims or major supply disruption. For these events, a recovery campaign is launched in which monetary damages are perused. This data is manually maintained by the Supplier Quality and Development (SQ&D) team and is designated by supplier, TT location and commodity. The recovery is closed and the flag is reset to No after the last credit is received.
KPI Column Definitions (continued)
Delivery
Dates Used in Calculation: The delivery calculation uses 4 pieces of information:
• Order Release Date: date on which the order was communicated to the supplier
• System Lead Time: standard number of days for a supplier to deliver based on ERP master data
• Need By Date: date on which the material was supposed to be delivered to TT by the supplier
• Receipt Date: date the material was processed at the dock and recorded into a local ERP system
Need By Date System Lead Time Blended Result
Before Threshold Before Threshold Early
Before Threshold Within Threshold Early
Before Threshold After Threshold Early
Within Threshold Before Threshold On-Time
Within Threshold Within Threshold On-Time
Within Threshold After Threshold On-Time
After Threshold Before Threshold On-Time
After Threshold Within Threshold On-Time
After Threshold After Threshold Late
The system calculate two independent scores and then blends them together with the logic shown to the right.
The TT standard delivery window is -5 / +1, which means a receipt will be considered on-time if the receipt date is up to 5 days before the need by date and is up to 1 day after the need by date
KPI Column Definitions (continued)
Delivery (continued)
• Early – This is the % of receipts that were made earlier than the configured threshold.
• Late – This is the % of receipts that were made later than the configured threshold.
• On-Time – This is the % of receipts that were made within the time range specified by the configured threshold.
KPI Column Definitions (continued)
• WLT Days – This is the weighted average standard lead time days for the supplier to deliver a part. For each receipt line we capture (Spend $ * Lead Time) and Spend $, which are then aggregated across all invoice lines and divided by Total Spend $. The “standard” or “system” lead time is what gets stored against the part number in the local ERP system and means the number of days after confirming an order that it will take the supplier to deliver the material to our dock. In some ERP systems this is calendar days and in other systems this is in work days. This is not the fully loaded lead time that would contain process time, inspection time, stocking time and so on. This is also not the actual lead it took to receive a given order.
• LT Comply – This is the percentage compliance to the supplier’s “standard” or “system” for each part. For example, if a part has a lead time of 30 days, this metric is measuring how often the supplier delivers that part within 30 days of the order date. This has nothing to do with what the due date or promise date is. This is purely measuring what percent of the time a supplier delivers within their stated lead time. Orders that get pushed out or released with due dates beyond lead time are measured using the on-time delivery logic.
KPI Column Definitions (continued)
Pay Terms
• WPT Days – This is the weighted average payment terms for posted invoices. This is calculated by taking (Total Spend $ * Full Net Terms) / Total Spend $. The metric does not reflect discounts. For each invoice line we capture (Spend $*Net Term) and Spend $, which are then summed up across all invoice lines and then divided.
KPI Column Definitions (continued)
Risk Andons
• Sustain – This is an indicator of the supplier’s status regarding the sustainability survey sent via Gensuite. “A” means survey response has been received and accepted, “P” means a response has been partially completed, “R” means the response was rejected, “S” means the survey was sent to the supplier, but no response has been received, and “N” means the supplier has preferred status but was not sent the survey.
• EtQ – This will show “Y” when the supplier has an active EtQ portal account and has logged in within the last 30 days. “N” means the supplier has preferred status but either does not have an EtQ account or has not logged in within last 30 days.
KPI Column Definitions (continued)
Sourcing Andons
• Contract – This will show “Y” when the supplier has active contract record loaded in the Coupa Cloud Contracts module for either a Supply Agreement or Services Agreement. The contract has to be in Active status and have either a perpetual term (evergreen) or expiration date greater than the current date. The parent commodity on the contract needs to match commodity assigned to spend.
• ERS - This is a number from 0 to 9 representing the percentage bracket of invoices using an automated mechanism. For example, “7” would be mean that between 70-79% of invoices from this supplier are automated.
KPI Column Definitions (continued)
Strategy Andons
• Contact – This will show “Y” when a supplier contact person has been loaded into BI and has been flagged as enabled and flagged as main contact. “N” means the supplier has preferred status but does not have an enabled main contact loaded in BI.
• iSupplier – This will show “Y” when the supplier has an active R12 iSupplier Portal account and has logged in within the last 30 days. “N” means the supplier has preferred status but either does not have an R12 iSupplier Portal account or has not logged in within last 30 days.
KPI Column Definitions (continued)
End of Presentation