Date post: | 30-Dec-2015 |
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1)Development Stage
3) Marketing
2) Course Commissioning 6) Confirmation
5) Registration
4) Sale
7) Logistics
8) Final Details
9) Set-up
10) Welcome Pack
11) Start: Elekta Welcome
12) Manage Program
13) Elekta Goodbye
14) Follow-up
15) Action Plan
1-6 months in advance or course start6-12 months in advance or course start
1-day in advance of course start
Ev
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tsS
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ule
Within a week of course end
• Requirement identified at PCP
• Audience identified
• Branding of program
• Forecast (demand) from sales
• EAB 151
1) Development Stage
2) Course commissioning
• Identify resources– Budget– People (internal/external)– Hardware– Logistics– Training resources (acquire & update)
• Identify sites/locations• Length of program• Set level of program• Scheduling• Sign Contract• CAST database
3) Marketing
• Pricing (SOFON)
• eCatalogue/paper Catalogue
• Navigator, .com & .biz
• Wavelength
• Brainstorm
4) Sale
• Number of places identified (alert)
• Given an install date
• The ‘how to activate your training’ pack given to customer (WIP)
• Identify the correct delegates
5) Registration
• Project Manager or customer registers
• Web based form (WIP)– Vnet concept (online course logistics)– CAST
• Registration & pre-course questionnaire
• Entered into DB
6) Confirmation
• Pre-reading/pre-task
• Site profile/mini-CV/links
• City information
• Travel
• Set expectations
• *Caveats
7) Logistics
• Program implementation
• Hardware/Software
• Course Materials
• Logistics – (confirm shipping/hotel/lunches/dinners/IT/AV
etc)
13) Elekta Goodbye
• Group picture (CD)
• Course resource/materials (CD)
• Certificate
• Other opportunities (web/publications)
• Invite to e-forums (e-IGRT, e-IMRT etc)
• Table of contacts/business card holder
• Final evaluation forms
14) Follow-up
• Email/group picture– Remind of further opportunities
• Feedback to faculty– New dates and thank you
• Invoice & reallocation• Statistics/budget• Ensure all delegate details ‘captured’ for future
use