Date post: | 02-Nov-2014 |
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8 Charts That Tell You Everything You Need to Know Abut
the Future of Information
Management
We are in uncharted waters.
Era
Years
Typical thing
managed
Best known company
Content mgmt focus
1960-1975
A batch trans
IBM
Microfilm
1975-1992
A dept process
Digital Equipment
Image Mgmt
1992-2001
A document
Microsoft
Document Mgmt
Internet
2001-2009
A web page
Content Mgmt
Social and Cloud
2010-2015
An interaction
Social Business Systems
Systems of Record
Systems of Engagement
Consideration Systems of Record Systems of Engagement
Focus Transactions Interactions
Governance Command & Control Collaboration
Core Elements Facts & Commitments Ideas & Nuances
Value Single Source of Truth Discovery & Dialog
Standard Accurate & Complete Immediate & Accessible
Content Authored Communal
Primary Record Type Documents Conversations
Searchability Easy Hard
Usability User is trained User “knows”
Accessibility Regulated & Contained Ad Hoc & Open
Retention Permanent Transient
Policy Focus Security (Protect Assets) Privacy (Protect Users)
Source: Gallup, Customer Engagement | What’s Your Engagement Ratio?
Conclusion #1: ENGAGEMENT will differentiate who survives – and who doesn’t.
Source: http://www.oceantomo.com/system/files/SPIntangibles_Chart2010.pdf
Conclusion #2: INFORMATION is to our age what OIL was to the last.
Source: Mary Meeker, Internet Trends, D10 Conference
Conclusion #3: Consumer technologies are collapsing the “breathing room” we have between
generations of technology.
Source: Mary Meeker, Internet Trends, D10 Conference
Conclusion #4: If you don’t have a mobile strategy, you don’t have a strategy.
Source: Geoffrey Moore, Escape Velocity
Conclusion #5: The ECM industry is diverging into two kinds of solutions – with different sets of
winners.
Source: McKinsey & Company
Conclusion #6: EXTREME INFORMATION is the new normal.
Source: BRICs: The changing faces of global power, By Alan Beattie, Financial Times, January 17 2010
Conclusion #7: Technology is driving a massive realignment of the world itself.
Source: http://letshavetheconversation.blogspot.com/2011/11/moores-law-economics-of-abundance.html
Conclusion #8: We are approaching the second half of the chessboard and it doesn’t look like
anywhere we’ve been before.
Who are all these people?
Info
rma
tion
Pr
ofe
ssio
na
ls
Risk/Liability Focus
IT Legal professional
Records Manager
Digital Archivist
Value Focus
Business Process Owners
Business Analyst
Knowledge Manager
Information/Data Scientist
Governance Focus
Ent Information Manager
Info/Data Stewards
Ent Information Architect
Social Focus Information Curators
Community Managers
Most roles from Deb Logan and Regina Casonata, Gartner
23
Blind Men and the Elephant, John Godfrey Saxe
Get certified today. $265 at Prometrics
All the preparatory content is free. Embrace T-shaped skills. AIIM.org/certification
Thank you.
John F. Mancini President, AIIM @jmancini77
DigitalLandfill.org