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REGIONAL ICT BASED CLUSTERS FOR HEALTHCARE APPLICATIONS AND R&D INTEGRATION
WAYS OF PREPARING DIFFERENT STAKEHOLDERS TO USE ICT IN CHRONICAL CARE
Francesco Castellani
Settore Sistemi Informativi e Tecnologie Informatiche
DG Diritti di Cittadinanza e Coesione Sociale
Regione Toscana
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Training and Diffusion
The technological innovations may activate new pathways in the healthcare process but without an appropriate diffusion and training of the stakeholders it remains only technologies.
To prevent this Tuscany Region has activate and realized specifices projects as an RTRT project, developed for all the Regionaly domain “As a Service”, or as an specific ICT healthcare projects, under the umbrella project represented by CSE project.
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Training and Diffusion
Residents
General Practitioners
/Health operators
PAAS
“Ecco fatto!”
PAAS
“PuntiSI”
“Ecco fatto!”
FAD
(eLearning)
Classes
Courses
The traning and diffusion projects delivered in Tuscany Region can be clustered in term of the stakeholders that the involeve.
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Punti SI
Pagamenti
Remotizzazione sportello Customer
satisfaction
Informazioni
video
Mappe
PuntiSI
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Punti Si
What is it:
Is a set of different kinds of hardware device (totem and
monitor) installed in all the tuscany territory that enable the
erogation of different kinds of services through the CNS
(National Service Card)
Where is it:
In each Local Helth Autority (LHA)
Composed by:
1. Monitor
2. Totem
3. Core
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Monitor
What is it:
Show scheduler viewer.
Where is it:
In each ASL
Features :
1. Programmable show scheduler for each monitor
2. For patient/citizen and operator
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Totem
What is it:
Automatic System for service erogation.
Where is it:
In each ASL
Features :
1. Different type for different services
2. For patient/caregiver and health operator
3. Connect to the “Core” and to the service provider using
RTRT
4. All the hardware for all iterations (cam for video, speaker and
mic for audio, scanner and printer for documents)
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Core
What is it:
The software subsystem that manages the entire system
Where is it:
Deployed at TIX
Features :
1. Multi LHA
2. Developed as a web application
3. Interoperable with the other RTRT platform/infrastructure
(ARPA, CART, etc)
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
TIX
Monitor
Totem
Connection
PuntoSi – The diffusion
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Totem Menu
Booking/reservation Delivery of report Heath Operator Support
Online Desk
Hospital Maps
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Totem – Report delivery
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Totem– Hospital map
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Totem- Health Operator Assistance
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
PuntiSI - Monitor
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
PAAS and “Ecco Fatto!”
What is it:
It’s a network of Assisted Access Point to on line Service.
It’s a free service in a free place open to the citizen with technologies
and telematic instruments
Where is it:
In each municipality/district of Tuscany Region
Main Features :
1. Front Office
2. Customer satisfaction and harvester of new needs
3. Promotion of the initiative of the eToscana comunity
(www.e.toscana.it/e-toscana/it/pass.wp)
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
FAD and Classes courses
TRIO: the web learning system in Tuscany Region
http://www.progettotrio.it
What is it
It is a free integreted system of products and services designed to meet the
training needs of the citizen, public and private organization.
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
FAD and Classes courses
FAD: CNS course
0
200
400
600
800
1000
1200
1400
1600
1800
iscritti
passed
Iscritti 7583
Passed5048
Enrolled
7583
Tested
5048
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Promotion and Advertise activity
Tuscany Region
Web site
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Promotion and Advertise activity
… and our Testimonial Jack Russel
Seventh Framework Programme Regions of Knowledge Health Grant agreement no: 266262
Email: [email protected]
Phone: +39.55.4383323
www.richardproject.eu