Facilitators

Prof. Binay Kumar .Sujit Acharjya . Kaushal Misra .

March 5th – 7th, 2009Baikunth Resorts, Kasauli, Himachal Pradesh

And April 2nd, 2009

Shakti Sadan, New Delhi

Workshop onBeyond the Horizon: Odyssey

DELHI TRANSCO LTD.2, Kotla RoadNew Delhi 110 002

Beyond the Horizon: OdysseyObjective

Beyond the Horizon: Odyssey

• Indian Power sector is at the threshold of acquisition, merger, expansion & capacity additions. In the same length and breath it is facing competitive environment as well striving hard to meet ever growing customer demand. The Delhi Transco Ltd hereinafter referred to as DTL is no exception. Intervention on issues in relation with Cultural Transformation aimed at building DTL as an Institution through Change Management principles, processes and practices is priority rather than option. Revisiting, reengineering and reevaluating Management systems, practices and directional leadership with nurturing acumen assumes paramount importance.

• Withstanding three days tailored module on Beyond the Horizon: Odyssey aimed at Cultural Transformation and Change Management is not an event but is a process. It is not a destination to reach rather an odyssey to enjoy. This workshop is tailored and designed to set in motion imperatives by introspecting, reflecting, self analysis through psychometric profiling, peer understanding, compatibility with seniors, DTL need analysis, meeting sub-ordinate aspirations, dealing with socio-politico-economic compulsions and evaluating DTL strength and weaknesses in the emerging power sector conundrum is what the workshop is set to address. As the day progresses, participant shall be made to reflect and dwell upon situation that helps attaining DTL vision, mission and objective. The workshop shall further unravel interpersonal skills, interpersonal communication attributes, decision making processes, Team building intricacies, Commitment motivation profiling, and conceptual frame of reference on nurturing self as well subordinate aimed to bring desirable impact.

Beyond the Horizon: Odyssey

• In this competitive world no organization can survive for long unless competency on the principle of ABC analysis is made with a view to award contributor, support follower and empower less endowed personnel to carry him along through educating and nurturing processes. The workshop is designed to lay focus on inter & intra personal relationship behavior that leads building a cohesive team, organizational commitments and increase belongingness. The workshop is designed to specifically work with the needs of the people attending and typically could include agreeing and setting objectives, goal setting perspectives, decision making intricacies and managing self, peers, subordinates and seniors.

• Participants shall be helped to identify, evaluate self contribution, asses inner strength and identify respective role that is possible to align towards shared vision, mission and objectives focused to attain sustainable organizational development. While unraveling the case studies, exercises, theoretical input and group discussions participants shall be taken to scan the changing world order. The participants shall unravel to look beyond horizon which helps them act as internal change agent. It will help participants to strive to remain in business world while adhering to sound commercial principles aimed at DTL’s sustainable socio-economic development.

Methodology• Reflections• Class Room Orientation• Lecture based debrief• Role Plays• Outbound Training (OBT)• Behavior Modeling• Management Games• Simulation• Psychometric Profiling and Individual Feedback• Experiential Learning• Group Discussions• Case Discussions• Presentations

Psychometric Tools/OBT Intervention

• Glass Tumbler – Brain Storming: Individual to Group to Team: Achievement• Dream House – Individual: Concept – Architectural Acumen

– Vision, Mission & Objective– Resource Planning, Resource Management, Budgetary Allocation and Utilization

• Dream House - Concept to Commissioning– Shared Vision, Shared Mission and Shared Objective– Futuristic Imagination: Gen next– Resource Planning, Action Orientation

• Recall, Revisit & Reengineering Processes:– Past, Present & Future– Pains & Pleasures– Strengths and Areas of Improvement– The way I see DTL: My Vision: My Organization

• Interpersonal Communication Profiling and FIRO – B• Keep the Ball in the Air:

– Target Setting and Multi Tasking – Decision Making– Team Performance– Learning from Mistakes

• Blind Fold:– Self Confidence– Confidence on Leader– Trust Formation– Leadership Skill– Inter & Intra Dependence– Inter Personal Communication

• Spider Web – Team support: Care & Concern• Dream - Pipe – Goal setting & Team accomplishment

Participants

• Chairman & Managing Director• Director ( HR )/Finance/Technical• General Managers• Dy. General Managers• Select Managers• Select Asst. Managers • Select Office Superintendents

Expectation Mapping :Captured• Self Development Leading To Organizational Development• Opening Of Horizon• Shared Values For Progress Of The Organization• Wide Interaction For Clarity Of Purpose• Preparing Self For Companies Growth• Personal Development, Knowing Each other, For Betterment Of The Organization• To Understand Each Other To Work In Team• To Become Closer To Each Other• To Know My Colleague Better• Better Cooperation From Each Department• How To Lead Self With Colleague To Achieve The Goals• To Interact Each One To Know Companies Goal• Unity Of Purpose• Personal Development To Achieve Organizational Goal• Organizational Expectation From Me• To Know My Weakness For Improvement• Involve A Methodology To Achieve A Common Goal With A Defined Time Frame• Team Building• Sustainable Improvement• Work Together Grow Together• To Remove Weakness And Strengthen The Strength• National Level Achievement• Organizational Efficiency• Coordinated And Unified Approach In Unified Direction• Departmental Transformation• Unlock Self For Better Improvement• Area Of Openness, Educate Self For Organizational Development

An OdysseyDTL Board Members

Journey beyond Horizon

The ImaginationCreating Future

Visionary MarchTaking Team Along We are with you

The DTL Team

The Odyssey

The Passion: Journey Towards Excellence

Glimpses

Recalling Self

Shared EmotionsUnderstanding Self

Basic Human Process Lab

Shared Moments

Understanding Others

Learning• Individual to group • Group to Team • Team formation through reflections• Leadership• Conflict Resolution• Project Management• Decision Making• Goal setting• Time Management• Target Accomplishment• Communication Intricacies• Commitment• Cooperation• Team Efforts• Team Formation

Management GameKeep the Ball Juggling - Synergy

• Strategy Formulation• Co-ordination• Co-operation• Collaboration• Target Setting• Commitment• Team Building• Time management• Decision making• Interdependence• Interpersonal Communication• Concentration• Achievement Motivation• Team Bond• Shared Purpose• Understanding Prejudices• Reflections on Style• Communication Bond• Organizational Development

Pipe Dream

•Strategic Management•Team Leadership•Defining Role•Confidence among team members•Conviction•Team Spirit•Time Management

Shared ResponsibilityTeam AchievementTask Accomplishment

PerfectionInterpersonal CommunicationInterpersonal Relationship

Blind Fold

Dream Home – Pleasure of Conceiving

Learning• Project Management:

Concept to commission

• Resource Planning

• Stretching beyond

• Doing the Extra Mile

• Involvement

• Coordination

• Time Management

• Collaboration

• Decision Making

• Execution

Dream Home – Pain of Delivery

LEARNING• Strategic Planning• Self assessment• Self belief• Trust formation• Encountering difficulties• Overcoming apprehensions• Commitment• Team building• Being focused• 360 Degree Support• Team Success• Achievement Motivation

Spider Web

Creative ThinkingImaginationDreamingAction OrientationBrain StormingAcceptanceCo-relationGoing BeyondValue for suggestionAchievement Motivation

Shared VisionShared PerspectiveCreative SharingSeeking, Giving and TakingObjective ReorientationValue AdditionMutual Respect

Glass Tumbler: Individual-Group-Team

Learning• Mutual Trust• Mutual Respect• Interdependence• Moving Ahead• Togetherness• Family Feelings• Cooperation• Coexistence• Equality• Mutual Appreciation• Organizational

Belongingness

Empowerment

Brain Storming : Individual Wisdom

Expressions

Learning Better then past.- three times With efforts- bright future

Some what dark More improved culture. Bright

Bad days gone. Transition state of transformation. To maintain the monopoly,

Can be changed Passing thru change and challenges Efficient

Nostalgic Up but not upbeat. Challenging

Un-directional Satisfactory Updated and innovative

Bucket of experience Infrastructure development Technologically meeting objectives’

Past is past forget it and get your shoulders to the wheel.

We have the monopoly in transmission- but how long can we maintain it is a challenge.

To maintain the monopoly, maintaining the international standards.

Should be forgotten. Poised Bright with a challenge

Past is a gone thing should not be kept in mind for better performance.

I see, we climb the Kanchenjunga not Everest.

Optimistic and charged working culture.

Put past in the past. Evolving as a professional institution. More challenging in comparison to other PSUs.

Past was bad phase. Better To continue transmission on top

Strong base. Marching ahead. Be a leader in power transmission utility

Rigidness Sun is rising With efforts- bright future

A worst nightmare. Power for all. Bright

Non – responsive maintaining the international standards.

Bad work ethics. Efficient

“As is” Challenging

Revisiting Past, Present and Future

STRENGTHEmployeesFleet of young and experienced engineersTechnical expertiseTeam of experienced work forceExperienced playerClosed proximity – geographicallyWe are becoming more professionalizedExperienced manpower and Government setup backgroundRich technical experienceSupport of seniorsGood combination of experienced and veterans and youthGood and developed infrastructureExperienced playerClosed proximity – geographicallyWe are becoming more professionalizedExperienced manpower and Government setup background

WEAKNESS Lack of motivation Lack of willingness Togetherness Self Esteem Avoiding to take responsibility Not enough pride in the Organization Pinpointing others Result oriented approach Purana dharra Lack of coordination among various disciplines Unsystematic We talk more about less about duties and

responsibilities

OPPORTUNITIESLearningsCompetition for given authorityTo use latest technology like GIS and GITLGap between demand and supply of powerProgressive power sectorImmediate - Commonwealth Games; Long term – Power reforms and upgradationGlobalization and no barriersPower sector opened upSpecialized technical skillsFull of OpportunitiesOpportunity is available – you need to look at it and grabIn the center of excellence

THREATSCould not get 6th pay commission.Non co-ordination from outside.Outsider third party (DERC) as regulators.Competition from private sector.Governments, Political and technological change, Lack of shared values, Incompetence.Lack of inter departmental co-ordination.Interdepartmental co-ordination.Need more trained manpower at grass root level.Vision is not clear; Our mental outlook.Not coping with world scenario.Lack of co-ordination; Poor skillsMatured systems needed to be built with adequate redundancy.Competition from colleagues.New technology. Not changing for new technology.

SWOT

• Number 1 Transmission Company• To be number one in India and world• Lean and efficient• Unique transmission Company• Global performance benchmarking• Best STU in India, Operation in NCR• Affordable, environment friendly• Given Transmission consultancy to other states and South Asian countries• For better result – trained manpower• Leading company which can be role model for others• Transmitting reliable efficiently with updated innovative skills and systems• Committed to the people• Highest corporate governance and corporate social responsibility• Power means DTL brand name• Establishing DTL – a brand name where power sector players strive to associate with pride• To be the best among the best• Rich in quality of power transmission• DTL as a Navratna in power sector globally• Encashment of monopoly of Transmission• Diversification of Business• The most admired organization• National level brand image• Best world class transmission Consultancy and Project handling Company• Being part of a Navratan Company• Source center for transmission know how.

Vision

Brain Storming : Group Endeavor

Brain Storming Session

Suggestion – I• A world class power transmission institution.

Suggestion – II• World class energy company

Suggestion – III• A global power in power sector.

Vision Statement: Shared 2nd Draft

Summary

• Our Vision

A global power in power sector

• Our Motto

Universal pride : Stake holders delight

• Our Goal

Sarve Bhavantu Sukhinam : Good to all

3rd Draft for deliberation

• Our Mission

Delhi Transco shall establish, maintain operate EHV network with reliability, security, economy, consulting, business process re-engineering, R&D efforts, HRD interventions, creative solutions and innovations on sound commercial principles meeting every tenet of consumer satisfaction aimed at stake holders delight.

3rd Draft : for deliberation

• Our Values

Trust, Commitment, Sincerity of purpose, Result Orientation, Corporate Ethics, Risk management, Organizational pride, Collective caring & concern, Mutual respect and Brotherhood.

3rd Draft : for deliberation

Our Path

– Collective commitment to provide world class quality power– Efficiency, effectiveness, commercial business parameters and

sound grid discipline.– Ensure reliable and affordable power to all through professionalism,

transparency, business ethics and organizational belongingness amongst Collectives.

– Continuous updation of shared ideas, creative innovations, technological enhancement and resources planning & development

– Corporate social responsibility and enlarged business boundary.– Organizational Need Analysis (ONA), Training Need Analysis (TNA),

learning, unlearning, training, education, creative information assimilation and researched publication.

– Strategic business boundary enlargement.

3rd Draft : for deliberation

The Outcome

Global Power in Power Sector

Vision

To establish, operate & maintain secure EHV network on sound commercial principles integrating HRD, R&D, process re-engineering, creating intellectual power, maximizing stake holders delight.

Mission

Our pride : Stake holders delight

Motto

• Sarve Bhavantu Sukhinam : Good to all

Goal

• Corporate Ethics • Trust & Commitment • Learning & Development • Result & Excellence • Organizational pride•  

Values

• Corporate Ethics • Trust & Commitment • Learning & Development • Result & Excellence • Organizational pride•  

Values

– Collective commitment to provide world class quality power – Efficiency, effectiveness, commercial business parameters and sound grid discipline. – Ensure reliable and affordable power to all through professionalism, transparency, business ethics and organizational belongingness amongst Collectives. – Continuous updating of shared ideas, creative innovations, technological enhancement and resources planning & development – Corporate social responsibility. – Organizational Need Analysis (ONA), Training Need Analysis (TNA), learning, unlearning, training, education, creative information assimilation and researched publication. – Strategic business boundary enlargement.  

Path

Workshop Facilitators Sujit K. Acharjya

Prof. Binay Kumar

Kaushal Misra