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Faculty of Business and Law Faculty of Business and Law | Telephone: 134328 | Calls outside Australia (61 8) 6304 0000 Email [email protected] | Web: www.business.ecu.edu.au Edith Cowan University Unit Plan Unit Code: MAN1100 (Off campus) Unit Title: Management 1 Semester: One Year: 2013
Transcript

Faculty of Business and Law

Faculty of Business and Law | Telephone: 134328 | Calls outside Australia (61 8) 6304 0000

Email [email protected] | Web: www.business.ecu.edu.au

Edith Cowan University

Unit Plan

Unit Code: MAN1100 (Off campus) Unit Title: Management 1 Semester: One Year: 2013

School of Management Edith Cowan University Faculty of Business and Law Telephone +(618) 6304 5666 Facsimile +(618) 6304 5633 Email: [email protected] www.business.ecu.edu.au CRICOS IPC 00279B Prepared by: Jenny Devine Version (Feb 2013)v1

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School of Management

MAN1100 Management 1 Online Tutor

Name Room no Contact number/s Email Consultation times

Vanessa Gilbert JO2.451 n/a [email protected] To be advised

On Campus Lecturer & Unit Coordinator

Name Room no Contact number/s Email Consultation times

Jenny Devine JO2.451 6304 5275 [email protected] Tues 2.30-4.00pm Other times available

Lectures and location (off campus students are welcome to attend)

Day Time Room No.

Friday 3.30-5.00pm JO 7.101

Other staff contacts

Name Role Room no Contact number Email

Andrea Dodo-Balu Learning Advisor Jo2.133 63045286 [email protected]

Maureen Couacaud Librarian [email protected]

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Introduction

Welcome to the introductory management unit. For many of you, the concepts will be quite new, while for some of you, the ideas explored will help you to understand why your managers behave in the way they do. Hopefully, during the semester you will formulate your own views on how organisations operate, and how you can equip yourself to manage people better.

Jenny Devine & Vanessa Gilbert

Management is a complex and often controversial subject. Organisations both large and small need to innovate, challenge the traditional assumptions and be prepared to confront the status quo. Organisational leaders are being presented with a vast array of new opportunities in the ever-changing global economy.

Management 1100 provides you with an introduction to fundamental management concepts and principles. The course covers the evolution of management theory and examines a range of different approaches to the study of management. A detailed analysis of management functions is conducted in order to familiarise you with current management practices.

The course is divided into three modules; introduction and the changing environment in which managers operate; managing people; and managing processes. Each week of the course addresses a core management topic such as human resource management, decision-making or leadership. The unit also examines a number of contemporary issues that are questioning traditional managerial prerogatives.

The course draws on multi-disciplinary sources including economics, psychology, sociology and organisational behaviour. A broad range of concepts is introduced across the semester that will provide you with an overview of this field of study.

Unit objectives The objective of the course is to provide you with both knowledge and some of the skills necessary to operate successfully in a managerial capacity. A key skill of managers is critical inquiry. While this course will reflect on the historical and contemporary scholarly examination of management, you will be encouraged to challenge and question assumptions, develop an awareness of the environment in which managerial decision-making occurs and seek alternative explanations to the major questions facing organisations. Managing within organisations requires individuals to be able to manage themselves. Students are therefore expected to develop astute personal organisation skills with regard to their study habits. Professional standards are expected at all times throughout the unit.

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In order to develop the requisite skills, you are required to maintain regular effort throughout the semester and all off campus students are encouraged to work at their own pace in a self directed learning style. The lecturer is available to assist with matters of content and other learning aspects.

On successful completion of this unit, students will be able to:

x develop a clear appreciation of the expectations of themselves, in becoming an independent learner within the university system;

x explore standard management concepts and principles and be able to discuss a number of current issues confronting Australian managers;

x appreciate the evolution of management theory and examine several traditional approaches to the study of management;

x undertake a detailed analysis of management functions and be familiar with current management practice; x use library-based research methods to broaden their understanding of relevant management issues; x describe actual managerial practices in organisations; x demonstrate the conventions of referencing at university, including why it is used, how to appropriately reference and

where to find resources to help; x research and write a business essay, demonstrating an understanding of management theory and how it is applied to

the practice of management.

Expectations of lecturers and students This unit is conducted in accordance with the Student Charter (available at: http://www.ecu.edu.au/prospectus/charter/). Lecturers and students must all be mindful of common courtesies such as regular commitment to work effort, notification of prolonged absence, and regular communication with the lecturer.

Teaching and learning approach

On campus students are expected to attend two hour seminar/lecture and one hour tutorial weekly over one semester (total of 3 hours per week). A further 3 to 6 hours per week, is expected to be contributed by students for successful completion of the unit. Off campus students are expected to undertake a similar amount of time regularly in completion of this unit.

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All participants are expected to complete regular reading for each topic.

Please note the chapters indicated for each week – students should do the reading and prepare the suggested review questions.

ANY OFF CAMPUS STUDENTS WISHING TO ATTEND LECTURES OR TUTORIALIS ARE ENCOURAGED TO DO SO.

For those off campus students who may wish to attend - lectures will involve a blend of different experiences including the presentation of information by the lecturer, small group discussions, short videos and problem solving exercises. Off campus students may also attend the tutorials. Tutorials provide an essential element of the learning experience for this unit. Tutorial groups will generally be limited to a maximum number of 20 students. This provides unique opportunities for dealing with the issues confronting contemporary managers. The tutorials provide a range of different experiences including:

x Case studies designed to address specific issues, x Management exercises aimed at stimulating discussion, x Short presentations by all members of the group that facilitate sharing of ideas, and x Written work that provides regular feedback on how you are progressing.

The final examination will be of 2 hours duration and will cover the entire course. The examination will be made up of short answer questions, essays and case studies. Examples of previous exam questions can be found on the Blackboard site for this unit. More information and additional practice questions will be available in the last few weeks of semester, leading to the exam period.

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Online support This unit has its own ‘Blackboard’ website that will be used to provide a wide range of resources to assist your learning. The site is located at http://www.ecu.edu.au/MyECU/ (this can be accessed via the student portal). No special password is required. The site provides resources such as: x PowerPoint slides’ from the lectures, x Additional readings for each module, x Past exam questions, x Course timetable, x Course announcements, x Links to other resources. x Links to the website created by the publisher of the text book, this site includes a range of resources including test

questions and research sites, x Links to useful websites (providing additional content material and support material for essay and exam preparation) This website is critical for off campus students. It links students with the lecturer and the material that is fundamental for the completion of the unit. ��

Annotated reading list – required text Waddell, D., Jones, G.R., & George, J.M. (2011). Contemporary Management.( 2nd ed). Australia: McGraw-Hill

Other significant references and resources Other significant references and resources that may be valuable (but are NOT necessary for purchase): Robbins, S. P., Bergman, R., Stagg, I.& Coulter,M. (2009). Management, (5th ed), Sydney: Pearson Education Bartol, K.M., Tein. M., Matthews. G., Sharma, B. & Scitt-Ladd, B. (2011). Management, A Pacific Rim Focus, (6th ed).

Sydney: McGraw-Hill There is a wide range of ‘introductory’ management texts that would be useful additional sources. While it is

preferable to use a text from Australia, international texts can be a suitable source.

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Business�magazines�or�periodicals� A number of business magazines or periodicals provide essential information, particularly useful while developing and researching assignments. They provide examples of organisations and actual management practices. Some notable periodicals include Management Today (Australian Institute of Management), Business Review Weekly, Business News (WA). The newspaper is also an excellent source of management examples.

Web�based�resources� These can be useful for keeping up to date with recent developments and for gaining access to international newspapers. Remember, these are not refereed sources (that means they cannot be validated and may contain dubious quality of material) and therefore are not a substitute for journal articles and books. The Man1100 website (Blackboard / MyECU) has some sites that are useful. Please note: Wikipedia is not considered a suitable academic reference.

Journals�

It is anticipated that you will consult a range of academic journals during the course, particularly in the preparation of your assignments. The following list, although not exhaustive, contains a variety of journals which cover material related to the field of organisational behaviour from a variety of British, American and Australian sources. Those not found in ECU libraries can be located in the libraries of the other tertiary institutions in Perth, or in the state library. Electronic journals can be accessed via the ECU library homepage, both on campus and off-site. Access is simple and requires no special requirements beyond internet access and your ECU login. Title of Journal Academy of Management Journal Academy of Management Review Asia Pacific Journal of Human Resources Australian Journal of Management California Management Review Harvard Business Review Human Resource Management Journal Journal of Management Studies Journal of Organisational Change Management ADDITIONAL READING BEYOND THE TEXT IS A REQUIREMENT FOR THE SUCCESSFUL COMPLETION OF THE COURSE.

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Study Schedule This schedule provides a guideline on the topics covered and activities required each week. THIS IS A SUGGESTED GUIDE ONLY FOR OFF CAMPUS STUDENTS

Week Dates (week commencing)

Topic/s Reading –

text chapter Assessment

1 Feb 25

Gettin

g re

ady

to ma

nage

Introduction to managing 1

2 March 4 Factors affecting management – from outside and inside the organisation (environments). 3

3 March 11 Managing change and diversity in organisations The librarian will visit lecture to assist with assignment research information – off campus students welcome to attend

4 Online quiz due

4 March 18 Ethics and Social Responsibility 5 5 March 25 No formal classes – assignment preparation [EASTER] 6 April 1

M

anag

ing p

eople

How management has changed 2 Research questions due 7 April 8 Human resource management 9 8 April 15 Motivation 7 April 22 MID SEMESTER BREAK – NO CLASSES 9 April 29 Leadership 6 10 May 6 Communication 11 Business essay due 11 May 13 Managing

process Organisation strategy and structure 10

12 May 20 Managing globally; management control 12, 13 13 May 27 Review

June 10-21 Exam period

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Assessment information

Assessment details Assessment Date (due) Marks/Weighting

1. Online quiz Week 3 – must be submitted online between March 8 and March 18, 2013

10%

2. Research questions Week 6 – 5pm Friday April 5, 2013 20%

3. Business essay Week 10 – 5pm Friday May 10, 2013 30%

4. Final exam Exam weeks, from 10 June to 21 June 40%

Note : In order to pass this unit you must gain a minimum aggregate score of 50 marks. Failure to gain at least 50% (20 out of 40) in the final exam will result in you being deemed to have failed the unit. All assessment pieces must be completed and submitted to successfully pass the unit.

Assessment two should be submitted via email to your lecturer ([email protected]) by the date listed above. Your final assignment (Business essay) will be submitted online via Turnitin, on the MAN1100 Blackboard site.

Assessment 1: Online quiz An online quiz will be available for all students to complete via the MAN1100 Blackboard site. It can be completed in your own time, during week 3 – between March 8 and March 18. No late submissions can be accepted.

Submission information

Weighting This assignment accounts for 10% of the assessment in this unit.

Date/Week Week 3: week between March 8 and 18, 2013 (the quiz will open on Friday March 8 at 5pm and close March 18 at 5pm).

Time In your own time during week 3 Place Man1100 Blackboard website Format Multiple choice. 20 questions, ½ mark each Topic Chapters 1, 3 & 4

Preparation This quiz will allow students to review the first three (3) topics covered in the unit. Prior to the quiz, all students should have read chapters 1, 3 and 4 of their text.

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Assessment instructions Students should complete the online quiz that can be found on the MAN1100 Blackboard site. Students should complete the quiz during week 3. The site will be open between Friday March 8 and Monday March 18, 2013. No quizzes can be completed after that date.

Resources Students may refer to their text and notes.

Assessment 2: Research questions You are required to research the following areas, and write a response of approximately 500 words to 750 words for EACH. Answer BOTH of the following questions (there are 2 in total). The response for question 1 should be sourced from the journal article indicated. Students should source at least one (1) more article for this question. Questions 2 will require you to access at least two (2) relevant, quality articles of your choice. For both questions, the articles should be ‘peer reviewed’ (otherwise called ‘academic’ or ‘scholarly’) journal articles from the ECU Library electronic databases. Include a copy of the first page of all articles you use to develop your responses, as an appendix to your paper. Include in-text and end text referencing in APA style.

1. Organisation (or corporate) culture is often

AND

1. Organisation (or corporate) culture is often considered an important component of successful organisations. Examine how managers can develop a positive culture in their organisation. Give at least two (2) examples of what managers can do to create a positive culture that will increase the success of the organisation.

(Students should refer to the following journal article to answer this question, and at least one other academic journal article):

Anh, N.H. & Kleiner, B.H. (2005). Effective human resource management in the entertainment industry, Management Research News, 28(2). 100-107

2. Explain the concept of ‘business ethics’ and suggest it may be difficult sometimes for a manager to make ethical decisions in an organisation.

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Submission information

Weighting This assignment accounts for 20% of the assessment in this unit.

Date/Week Week 6: 5pm FRIDAY April 5, 2013 Time & Place During regular tutorial Length Each question, approximately 500-750 words. Format Email a copy of the final paper directly to [email protected]. Please include in-text and

end-text references. 1 ½ spacing. Font size 12point. Include the front page of all journal articles you use as an appendix.

Purpose Completing this assignment will help you gain an understanding of management and the differing views expressed in high quality academic journal articles. Students will be required to familiarise themselves with ECU journal databases to research contemporary management concepts.

Learning outcome/s and Graduate Attributes Completing this assignment will help you achieve the following learning outcome/s and ECU Graduate Attributes:

x Ability to communicate (ECU Graduate attribute) x Critical appraisal skills (ECU Graduate attribute) x Ability to generate ideas (ECU Graduate attribute) x explore standard management concepts and principles and be able to discuss a number of current issues

confronting Australian managers (Man1100 learning outcome) x undertake a detailed analysis of management functions and link with current management practice (Man1100

learning outcome) x examine a number of contemporary issues which question traditional managerial perspectives, and recognise that

organisational leaders face vast new challenges as the work environment is opened up to scrutiny by a variety of stakeholders (Man1100 learning outcome)

x use library-based research methods to broaden understanding of relevant management issues (Man1100 learning outcome)

x identify and evaluate actual managerial practices in organisations (Man1100 learning outcome)

Resources Students must include a minimum of three (3) different references. Students should focus on academic (sometimes referred to as scholarly), peer reviewed journals. These sources must be acknowledged within the body of the text (in text references) and listed at the end (end text). Standard APA Referencing system should be used (see ECU Referencing guide, located on ECU Library home page). A Faculty of Business and Law Librarian will visit all lectures during week 3 to provide support and guidance in accessing the library databases. The textbook will also provide a sound starting point for your written responses.

Marking criteria The marking guide used to assess this work is located later in this document. Please familiarise yourself with it to maximise the marks you will receive.

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Assessment 3 – Business essay Topic - Answer ONE of the following three questions in business essay form.

1. EVOLUTION OF MANAGEMENT: The development of ‘Scientific Management’ in the early 1900’s brought radical changes to the ways managers thought about improving their organisations. Discuss this management theory and one (1) other theory that is included in chapter 2 of the text, and examine the strengths and weaknesses of these theories for managers working today. Give actual organisation examples of how they might be used today and analyse their suitability in today’s world.

(Things to think about: Include in your discussion, amongst other aspects, description of what is meant by management theory; what is meant by Scientific management; discussion of another theory described in chapter 2 of the text; strength of each (scientific and one other) theory for use by managers today; limitations of each (scientific and one other) theory for use by managers today. Include actual current organisation examples to support your discussion.)

- Or -

2. LEADERSHIP: Choose two (2) theories of leadership discussed in the textbook. Explain the theories in detail and critically examine how a manager may be able to apply this theory in an organisation to improve leadership. Discuss the strengths and weaknesses of these theories. Use actual organisation examples of how these theories can be used by a manager.

(Things to think about: Include in your critical discussion, amongst other aspects, a description of what is meant by leadership; demonstrate an understanding of the chosen theories (2) by explaining them in detail; how were these theories developed; what are some strengths of these theories; what are some weaknesses or limitations; Include actual organisation examples to demonstrate how these theories may be applied by mangers.)

- Or - 3. MANAGING CHANGE: Explore a recent change that has happened within an organisation (this may include

a change in culture, structure, technology, people or a combination of these). Consider if there may have been some resistance experienced to this change, by staff. Why do organisations experience resistance to change? Critically examine what techniques managers can use to overcome resistance. Consider which techniques are most successful under which circumstances. Use actual organisation examples to highlight these approaches in action.

(Things to think about: Include in your discussion, amongst other aspects, a clear explanation of what is meant my organisation change; a detailed account of an actual change that has occurred in an organisation recently; analysis of any resistance that is likely to have occurred as a result of change; reasons why organisation members resist change; critical examination of what strategies/techniques managers can adopt to minimise resistance to change; analysis of what strategies are most effective under what conditions. Include actual organisation examples to support your discussion)

guest

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Submission information

Weighting This assignment accounts for 30% of the assessment in this unit.

Date/Week Week 10: 5pm FRIDAY May 10, 2013 Place Online via Blackboard, using Turnitin Length 1500-2000 words Format Electronic copy only to be submitted via Turnitin, under “Assessments” in the MAN1100

Blackboard website. Please include in-text end-text references. 1 ½ spacing. Font size 12point. 1500-2000 words. Format should conform to the requirements specified in the following pages of this document.

Exemplar There are several examples of good business essays on the MAN1100 Blackboard site

Learning outcome/s and Graduate Attributes Completing this assignment will help you achieve the following learning outcome/s and ECU Graduate Attributes:

x Ability to communicate (ECU Graduate attribute) x Critical appraisal skills (ECU Graduate attribute) x Ability to generate ideas (ECU Graduate attribute)

x explore standard management concepts and principles and be able to discuss a number of current issues confronting Australian managers (Man1100 learning outcome)

x appreciate the evolution of management theory and examine several traditional approaches to the study of management (Man1100 learning outcome)

x undertake a detailed analysis of management functions in order to familiarise the student with current management practice (Man1100 learning outcome)

x examine a number of contemporary issues which question traditional managerial perspectives, and see why organisational leaders are being presented with vast new challenges as the work environment is opened up to scrutiny by a variety of stakeholders (Man1100 learning outcome)

x use library-based research methods to broaden their understanding of relevant management issues (Man1100 learning outcome)

x familiarise themselves with actual managerial practices in organisations (Man1100 learning outcome) x research and write a business essay, demonstrating an understanding of management theory and how it is applied

to the practice of management (Man1100 learning outcome)

Purpose Students will gain a deeper understanding of one of the important issues facing contemporary managers. It is expected students will critically examine the chosen issue, from a variety of viewpoints. You do not have to agree with the statement, or you may agree and disagree with various elements. Student will be able to apply theory to practice by including actual organisational examples in the discussion.

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Resources Students must include a minimum of six (6) different, high quality references. These should be drawn from a variety of sources and must include at least two (2) academic journals in addition to management periodicals and books. Additional references may be drawn from other journals, books, magazines, newspapers, DVDs and credible internet sites. These sources must be acknowledged within the body of the text (in text references) and listed at the end (end text). Standard APA Referencing system should be used (see ECU Referencing guide, located on ECU Library home page). Note: Wikipedia is not considered a suitable academic source.

Marking criteria The marking guide used to assess this work is located later in this document. Please familiarise yourself with it to maximise the marks you will receive.

Assignment instructions You will be provided additional information about the assignment topics during the semester. It is important to start exploring the subject material of the assignment well before the due date. You should reasonably expect to begin preparation at least 4 weeks before the paper is due. Each assignment topic is written in such a way as to allow you to examine in detail a major component of the course. Remember: 1. You must argue your case, so don’t simply regurgitate facts. 2. There is no single ‘right answer’, nor will you find the full answer in any one source. 3. Logically examine the competing views you find in the literature. 4. Include the use of actual business examples to support your ideas.

Assignment�instructions�

Before�you�start�Before you start ensure that you have carefully read through the assigned topic and understood what is being asked. The basis for your topic is located in your textbook, so read the relevant sub-section, chapter or chapters and develop an outline of the key areas which you will need to research. Any questions should be directed to your tutor. A sample business essay can be found on the Man1100 web site, demonstrating the format and style expected.

Getting�Started�After reading the relevant chapters in your textbook, the library should be your first place to visit for material such as journal articles. You will find databases such as ProQuest 5000 and Emerald useful. Unless your topic specifically requires it, you should be looking for recent journal articles on your topic. Key word searches will require that you have an idea of the terms and ideas contained in your topic, and your textbook should give you these. The library staff should be able to help you get started on your search. Tip: The further readings and end notes in the text can often list some good articles or recent monographs and entire books on your key areas.

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Please remember: If you rely only on textbooks, even from other units, you will deny yourself valuable marks, simply because current journal articles, monographs, etc., provide a better picture of the current state of research on your topic.

Preparing�a�draft�In order to develop a clear and logical essay you should prepare a plan of your paper and then a rough draft. Remember ALL sources of information must be acknowledged and correctly cited (referenced), not just direct quotations. Tip: Make sure you include the in text referencing including author(s), date and page number in your notes and draft because this avoids inadvertent errors in the final copy.

PREPARING ASSIGNMENTS

Final�Copy��

The final copy of your assignment (business essay style) should contain�x Cover page x Table of Contents (on a separate page) x Introduction x The main body with headings to identify the sections x Conclusion x List of References (on a separate page) Cover Page:

Needs to indicate: The assigned question including question number, your name and student number, the title of the unit, the name of your tutor, the day and time of your tutorial or seminar, and the due date.

Table of Contents: This is a list of major headings and page numbers (as you find in a text book) Introduction: The introduction outlines for the reader, the direction you intend to pursue. It should describe the main purpose of

your paper, describe the approach to be taken, and why the topic is important. Any interpretations or definitions may also be included in this section. Explain the scope or limitations of your paper. The introduction should be concise and avoid any detailed discussion.

Main body: This should be a logical well thought out discussion of the major concepts and issues. Your discussion should be

divided into major headings and sub-headings.

Tip: This part of your paper should demonstrate your ability to find information relevant to the topic, to understand it, and to critically analyse the topic. It is not enough to merely reiterate the content of the literature. You need to identify recurring themes and issues, points of controversy, areas where empirical evidence is limited, as well as strongly agreed areas of the research. Make a critical appraisal of the theories and the empirical evidence. Where possible, use practical examples to illustrate the points you make.

A good assignment will contain reference to a number of studies and you must acknowledge the source of all

information, not just that which is directly quoted. Your assignment should not simply be an edited version of other people’s ideas.

Conclusion This should draw together the main points you have made in your discussion. You may indicate areas of uncertainty, and the implications for management but should not introduce new material.

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List of References All references cited in the body of your paper should be listed in full at the end of the assignment. You should not

have any source material in your reference list which is not included within the text of the essay. Your references must include: A maximum of 2 general management texts (in addition to your own text); a minimum of 2 journal articles, a minimum of 2 other sources (books specifically relevant to your topic.) Additional points will be awarded for information acquired from newspaper articles, current affairs programmes (Late Line, Four Corners, 7.30 Report, Business Sunday, Cutting Edge etc.), World Wide Web, videos and interviews with practising managers, etc.

Tip: Valuable marks are thrown away by not taking enough care with referencing.

Remember: Referencing should be in accordance with the University Referencing Guide (accessible via the ECU library homepage). A copy of the guide is also available from the bookshop for a minimal charge. Note : Incorrect referencing, particularly referring to an author’s work without citation is considered plagiarism. In the academic environment this is tantamount to cheating. While students will sometimes plagiarise by oversight, the rules are very clear. In simple terms you must acknowledge the source of your ideas.

Plagiarism will result in failure. Edith Cowan University plagiarism policy: “Edith Cowan University regards academic misconduct of any form as unacceptable. Academic misconduct includes, but is not limited to: x plagiarism; x unauthorised collaboration; x cheating in examinations; x theft of other students’ work. The university defines academic misconduct as follows:

“academic misconduct” means

conduct in relation to any academic work that is dishonest or unfair.

“cheating” means conduct in any assessment that is dishonest. plagiarism” means to knowingly or unknowingly present as one’s own work the ideas or

writings of another without appropriate acknowledgment or referencing This includes, but is not limited to: x paraphrasing text without acknowledgment of the source; x paraphrasing text inadequately with acknowledgment of the

source; x copying the text of another student’s assignment or other students’

assignments; and x copying of visual representations (cartoons, line drawings, photos,

paintings and computer programs).

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A staff member, who has reasonable grounds to believe that a student has committed some form of academic misconduct, will discuss the matter with the student. If some form of academic misconduct has been committed then an appropriate penalty will be applied as outlined in Statute 22 and Rule 40 of the ECU Handbook.” Writing in Academic Style Academic work should mainly be written in the third person. All assertions and observations should either be supported with sound argument based on logic and reason, or with a citation as to the source. You need to proof read your assignment, not only for spelling errors, but for grammar, syntax and style. Non-sequitur ideas (ones which don’t follow logically from the preceding discussion), clumsy wording and unnatural syntax all detract from the overall content of your paper. If you feel uncertain about your abilities in this area, get someone else to proof read for you. The Faculty of Business & Law provides support. Students should seek assistance from the Academic Skills Centre and Learning Advisor or attend Writing Plus Workshops (details available on the ECU website). Tip: This is another area where valuable marks may be lost. Make sure you leave time to tidy up your final copy. For students unsure about academic writing, many books are available from the bookshop in addition to online support.

Their discussion of paragraph construction and linking sentences is particularly useful. With reference to their notes on headings and sub-headings, it is the preferred style of this unit that headings and sub-headings be used in essays. Remember: 1. All papers must be typed. 2. They must be one and a half spaced. 3. Your margins should be as wide as they are in this unit outline. 4. Limit the use of first person to a few practical/personal examples in the latter part of the main body of your paper and to a

few of your summary points, if absolutely necessary, in the conclusion.

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Marking criteria The real aim of assignments is to develop your learning capability, building your ability to learn again in the future, not your ability to collect and repeat the words of others. Assignments should be an opportunity to explore an area of learning and display your abilities to use that data to construct your perspective, developing an understanding of the issue.

x Good assignments always answer the question. x Good assignments are easy to read. x Good assignments show a critical approach to reading and writing. x Good assignments are less descriptive and more evaluative.

Management Business Essays represent a combination of report style writing and essay writing. The three main criteria that are assessed are:

x Depth and Breadth of Coverage (this includes ability to demonstrate an understanding of the issues; relevant content; current and a variety of references)

x Critical elements, such as the quality of the written argument (this includes the use of own ideas and opinions supported by references; using critical analysis rather than just listing the ideas of others)

x Structure and format of content, as well as adherence to writing and referencing conventions (this includes following format prescribed here in the unit plan; compliance with APA referencing standards).

The following pages indicate the marking criteria for the two main assignments. There is also a table indicating broad descriptors applied for grading purposes. Your tutor will provide more information in class.

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Marking guide Research Questions

Student Name:

Student Number:

Mark: / 20

Question 1 Demonstrated understanding of the issue

Answer reflected use of information in the required article

Additional research material evident

Question 2 Demonstrated understanding of the issue

Evidence of sound research skills.

Student accessed several, academic journal articles to produce a wider view.

Writing style – logical, well structured

Referencing – in text and end text

Included front page of each article YES NO

Additional comments:

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Business Essay Student Name: Student Number: Mark: / 30 DEPTH AND BREADTH OF COVERAGE: Unpacking of the topic Content (relevance, major elements covered, alternative views, definitions and differentiations)

Research References (how many, usage, types, currency)

CRITICAL ELEMENTS: Development of arguments Use of own ideas and opinions supported by references Analysis of points made supported by references Use of examples and case studies Linking of ideas to essay topic Academic discourse versus regurgitation

Clear conclusion, addressing essay topic: Summary / Consistent with body Drive home key position

STRUCTURE, LANGUAGE AND CONVENTIONS: Six elements of essay (Cover, contents page, introduction, body, conclusion, references) Spelling / Academic Language / Grammar

Referencing conventions: No referencing /Poor referencing (technically) / Copying/ Verbatim rather than paraphrasing /Over quoting /Deception

Introduction: Define topic / Scope of topic / Aim of essay What to expect

Word count ADDITIONAL COMMENTS:

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Grade Related Descriptors (This indicates what is required to achieve each grade) Grades Depth and breadth of

Coverage

Critical Elements Structure, Language and Conventions

High Distinction 80 - 100%

All aspects of the questions were addressed and researched in great depth.

The written work shows great depth of thought, excellent development of argument, logical analysis and insight into the subject.

All aspects of the written work conform to a high academic / professional standard.

Distinction 70% - 79%

Most aspects of the question were addressed and researched in great depth.

The written work shows some evidence of analysis, supported by logical argument and insight into the subject.

Most aspects of the written work conform to a high academic / professional standard.

Credit Pass 60% - 69%

Most aspects of the question were addressed and researched adequately.

The written work shows evidence of elementary analysis and the development of argument.

Most aspects of the written work conform to an acceptable academic / professional standard.

Pass 50% - 59%

Basic aspects of the question were addressed and researched adequately.

The written work is mainly descriptive, showing basic understanding of the topic.

The written work displays basic structure.

Fail <50%

Responses were superficial and / or inadequately addressed the question.

The written work demonstrates limited understanding of the topic.

The written work is not of an academic / professional standard.

School of Management

MAN1100 Management 1 21

Addendum

Email protocol All emails should be sent from your student email account or via Blackboard, otherwise anti-spam filters may prevent it from being delivered to your lecturer. When using email to communicate with lecturers or tutors, you should always make sure that your message contains the following:

1. A subject that contains the unit code, and clearly describes the nature of your query or request. Your lecturers receive many emails a day, and may also teach more than one unit, so if your email does not contain the unit code, it is not possible to place your message in context. If the subject does not indicate the nature of the message, it may well remain unanswered.

2. Change the default setting on your email program to include previous messages in replies, and make sure that previous messages are included in an ongoing exchange. Your lecturer deals with many students. Having a copy of the previous exchanges included in your message will expedite a response. You should still make sure that the subject indicates what the email is about.

3. Address your lecturer appropriately by name. 4. State your question or request clearly and concisely. 5. Insert a signature at the end of your email that contains:

a. your name in full as it appears in SIMO b. your student number c. the campus at which you attend classes for the unit in question

(also indicate if you are an off campus student)

Your lecturer will inform you if there are additional requirements for communicating by email. While lecturers cannot be available on line all day, in normal circumstance your lecturer will reply within 2 working days.

Unit and Teaching Evaluation (UTEI) At the end of the semester, all students will be requested to complete the ECU UTEI online survey. This survey will ask questions concerning your level of satisfaction with the unit, your lecturer and your tutor. Your feedback is needed to help us to improve the quality of our courses. We endeavour to use the feedback we receive from the UTEI survey to improve the quality of the unit when it is next run. Towards the end of the semester you will receive an email notification about how to complete the UTEI survey. Please take the time to complete it for us. There are small incentives offered to encourage participation and your feedback is anonymous and confidential.

School of Management

MAN1100 Management 1 22

MAN1100 Unit evaluation (UTEI) Each semester, students are asked for feedback about their experiences in Man1100. This feedback is read by the lecturer, tutors, Head of School of Management and at times, by the Dean of the Faculty of Business and Law. These responses are used to make revisions and improvements in the delivery of the unit in subsequent semesters. In recent semesters, the feedback from students studying Man1100 has been overwhelmingly positive. A sample of typical responses has been:

x Classes were engaging, interesting and relevant

x The opportunity to apply ideas to real life scenarios.

x Provoked thought and critical thinking

x Deep subject knowledge by lecturer and tutor

x Strong support to allow students to complete tasks effectively

x Activities that encouraged learning The course material is constantly reviewed and changes made each semester to reflect the changing practices of management and the feedback from students.

UTEI dates for Semester 1 & 2, 2013

Semester 1, 3 weeks beginning 20th May Semester 2, 3 weeks beginning 21st October

Assignments

Extensions for submission dates Any student who wishes to defer the submission of an assignment must apply to the lecturer before the due date for an extension of the time within which to submit the assignment. The application must be in writing and must set out the grounds on which deferral is sought. An assignment submitted after the fixed or extended time for submission shall incur a penalty to be calculated as follows:

x where the assignment is submitted not more than 5 working days late, the penalty shall, for each working day that it is late, be 5% of the maximum assessment available for the assignment;

or

x where the assignment is more than 5 working days late, a mark of zero shall be awarded.

School of Management

MAN1100 Management 1 23

Exams

Illness on the day of an exam This happens very rarely. If you should find yourself in this unusual and difficult position you should not attend the exam as you could not perform to your best. However, if not attending you must see a doctor and submit the doctor’s certificate with your request for a deferred exam on the grounds that you were ill at the time of exam.

Failing a unit Failing a unit 3 times may result in you being excluded from the unit, the major to which the unit belongs, or even the course. Clarification and further assistance can be obtained by contacting the Student Information Office, Joondalup campus – building 6 or Mt Lawley campus – building 10 or by email at [email protected].


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