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FPI_FAIS Compliance and Risk Management guide Page 1 of 15
FAIS Compliance and Risk Management
Disclaimer
This document serves as a mere guide and should not be used as the definitive and only source of
information for advising a client and implementing any processes in your practice. Your due
diligence must be done. The Financial Planning Institute (FPI) will not accept any liability that may
arise out of the use of this document, consultation must be sought from a relevant expert.
Request for comment This is an evolving document and therefore we do encourage constructive input. The next update is scheduled for 2015. We welcome comments from members and other stakeholders. These comments will be used to assess the Guide’s usefulness and to improve it prior to publishing another version.
Please submit your comments to [email protected]
FAIS licensing and requirements
An FSP (Financial services provider) needs to obtain a licence if they will be rendering advice or
intermediary services in terms of the FAIS Act.
An individual carrying out the functions of an FSP needs to be authorised by the Registrar to act in
that capacity.
Section 8 provides details of the application for authorisation to act as an FSP. The registration
process noted below is taken from the FSB website under New License Applications:
Procedures to obtain a license o The call centre will be able to provide you with and electronic application form.
(FSB call centre number 0800 110 443) o An FSP number will be allocated to you after submission of the application forms to
the FSB. o The required fee must be paid prior to submission of the forms and proof of payment
must accompany the application form. o Read the instructions on each form before completing the relevant forms and if
required, make copies of the pages needed. o FSP 14A must be completed in full and be signed by the responsible person. o The applicant must appoint a compliance officer if it will have more than one key
individual or representatives. o If an application for the approval of a compliance practice and/or officer (Form FSP
13) is not attached to your application, please ensure that your Compliance Officer is already approved as a Compliance Officer.
Application form for financial services providers
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Applying through the FSB directly:
The application is available in Word format, and can be obtained from our Contact Centre. A reference number will be issued to you as soon as you submit your application form to the FSB. (Please note that this number is not your FSP approved license number; it’s a temporary reference no. to record your enquiry and procedure of application.”
Applicants are requested to adhere to the numerical order of the document when filling out the forms.
1. FSP 1 - Business Information of Financial Services Provider
2. FSP 2 - Licence categories
3. FSP 3 - Directors, officers and applicable shareholders
4. FSP 4 - Key individuals / Applicant Sole proprietor
5. FSP 5 - Representatives
6. FSP 6 - Compliance officer of FSP
7. FSP 7 - Operational ability
8. FSP 8 - Financial soundness
9. FSP 9 - External auditor 10. FSP 10 - Nominee company or independent custodian of discretionary or
administrative FSP 11. FSP 11 - Clearing firm or foreign forex services provider of forex services provider
12. FSP 12 - Application for specific exemptions
13. FSP 13 - Application for the approval of a compliance officer (separate form)
14. FSP 14 - Attachments, list of all completed forms and declarations
15. FSP 15 - Hedge fund Application form
Prior to applying for a licence the business should already be registered with CIPC, SARS and a bank
account opened. This information will be required when completing the forms.
It is only the FSP that applies for registration as per the licence categories. The Key Individual,
Representative and compliance office work for the FSP and do not have to apply for registration,
however, the FSP is obliged to inform the FSB of the names and contact details of the individuals
mentioned. Representatives must be registered within 15 days of appointment, further all changes
must be reported to the in the same time frame, and it is important for the FSP to ensure that they
receive confirmation from the Registrar that the update has been effected.
The information you would have documented in your business plan would come in handy when
completing the forms pertaining to operational ability and financial soundness.
Applications may be submitted directly to the FSB or through a recognised representative body.
All FSPs, key individuals, compliance officers and representatives must comply with the
relevant fit and proper requirements before a licence will be granted by the FSB.
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The Fit and Proper requirements (Board Notice 106 of 2008)
Honesty and Integrity requirements that are applicable to all FSPs, key individuals, representatives and compliance officers:
This is in terms of section 2(1) of Board Notice 106. In deciding on whether the individual is in fact honest and has integrity the registrar may refer to any information in their possession or if such information is brought to their attention. The individual has a fiduciary duty towards the client. S3 (a) lists various actions that would equate to contrary behaviour.
Competency requirements that consist of experience and qualification requirements that are applicable to all FSPs, key individuals and representatives:
Experience
Table a: category I experience requirements for an FSP and representative
Subcategory
Advice:
Minimum Experience
Service:
Minimum Experience
1.1 Long-term Insurance subcategory A 6 months 2 months
1.2 Short-term Insurance Personal Lines 1 year 6 months
1.3 Long-term Insurance
1.3.1 subcategory B1 1 year 6 months
1.3.2 subcategory B2 1 year 6 months
1.4 Long-term Insurance subcategory C 1 year 6 months
1.5 Retail Pension Benefits 1 year 6 months
1.6 Short-term Insurance Commercial Lines 1 year 6 months
1.7 Pension Fund Benefits 1 year 6 months
1.8 Securities and instruments: Shares 2 years 1 year
1.9 Securities and Instruments: Money market instruments
2 years 1 year
1.10 Securities and Instruments: Debentures and securitised debt
2 years 1 year
1.11 Securities and Instruments: Warrants, certificates and other instruments acknowledging debt
2 years 1 year
1.12 Securities and Instruments: Bonds 2 years 1 year
1.13 Securities and Instruments: Derivative instruments excluding warrants
2 years 1 year
1.14 Participatory Interests in one or more collective Investment schemes
1 year 1 year
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1.15 Forex Investment Business 2 years 1 year
1.16 Health Service Benefits 2 years 2 years
1.17 Long-term Deposits 6 months 3 months
1.18 Short-term Deposits 6 months 3 months
1.19 Friendly Society Benefits 6 months 2 months
Table b: category II experience requirements for FSP and representative
Subcategory
Minimum Experience
2.1 Long-term Insurance
2.1.1 subcategory B1 2 years
2.1.2 subcategory B2 2 years
2.2 Long-term Insurance subcategory C 2 years
2.3 Retail Pension Benefits 2 years
2.4 Pension Fund Benefits 2 years
2.5 Securities and Instruments: Shares 3 years
2.6 Securities and Instruments: Money market instruments 3 years
2.7 Securities and Instruments: Debentures and securitised debt
3 years
2.8 Securities and Instruments: Warrants, certificates and other instruments acknowledging debt
3 years
2.9 Securities and Instruments: Bonds 3 years
2.10 Securities and Instruments: Derivative instruments excluding warrants
3 years
2.11 Participatory interests in one or more collective investment scheme
2 years
2.12 Forex Investment Business 3 years
2.13 Long-term deposits 1 year
2.14 Short-term deposits 1 year
(Taken from the Financial Services Board’s website [FSB])
Qualifications
Transitional period prior to 2009
Date of First Appointment(DOFA) Date by which qualifications must be obtained
KI’s approved and Reps appointed up to 2007 30 or 60 credits, depending on licence category, in a registered skills programme by 31/12/2009
KI’s approved and Reps appointed in 2008 and 2009
OPTIONS:
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1. Qualification as defined in Board Notice 106 of 2008, Part 10(1) consisting of 30 or 60 credits (as above), by 31/12/2011; or
2. A Full Qualification as recognised by the Registrar by31/12/2013
New entrants from January 2010 onwards
KI’s approved in 2010 Recognised qualification as per the list of recognised qualifications in order to be approved as KI.
Reps appointed in 2010 under Supervision Entry level Matric /Grade 12 or School leaving certificate @ NQF level 4 (Excluding Cat 1.1 and 1.19 – minimum ABET Level 1)
A representative may only work for a period not exceeding six (6) years after date of first appointment under supervision, whilst obtaining the required experience, regulatory examination and recognised qualification as they apply.
List of recognised qualifications
List No.
List Name
List 1 Qualifications recognised for Category I FSPs
List 2 Specified subject(s) / module(s) / unit standard(s) based qualifications recognised for Category I FSPs
List 3 Qualifications recognised for Category I FSPs for the transitional period only
List 4 Qualifications recognised for Category II and IIA FSPs
List 5 Qualifications recognised for Category III FSPs
List 6 Qualifications recognised for Category III FSPs for the transitional period only
List 7 Qualifications recognised for Category IV FSPs
List 8 Specified subject(s) / module(s) / unit standard(s) based qualifications recognised for Category IV FSPs
List 9 Qualifications recognised for Category IV FSPs for the transitional period only
List 10 Qualifications recognised for Category II and IIA FSPs for the transitional period only
List 11 Specified subject(s) / module(s) / unit standard(s) based qualifications recognised for Category II and IIA FSPs
List 12 Specified subject(s) / module(s) / unit standard(s) based qualifications recognised for Category III FSPs
List 13 Qualifications recognised for Compliance Officers
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List of appropriate subjects KIs and Reps The following subjects are deemed to meet the requirements for appropriateness, and will be used in combination with the list of generic qualifications as approved by the Registrar. “Generic qualification “means a qualification that addresses knowledge, skills and competence that are broadly applicable to the financial services industry, without addressing any specific type of narrow specialisation relating to a specific subcategory; “Specific qualification “means a qualification that addresses specific and/or specialised knowledge, skills and competence that is applicable to the financial services industry, and may address a specific type of specialisation and/or subcategory in the financial services industry;
Category I Category II and IIA Category III
Accounting Accounting Accounting
Actuarial science Actuarial science Actuarial science
Agricultural economics Agricultural economics Applied Mathematics
Applied Mathematics Applied Mathematics Applied Statistics
Applied Statistics Applied Statistics Auditing
Auditing Auditing Business economics
Banking Banking Business Environment
Business Economics Business Economics Business Finance
Business Finance Business Finance Business information systems
Business Management Business Management Business Integration
Commercial law Commercial law Business Management
Companies law Companies law Companies law
Consumer behaviour Consumer behaviour Consumer behaviour
Corporate Finance Corporate Finance Companies law
Econometrics Econometrics Computer architecture
Economics Economics Corporate Finance
Estate and trust law Estate and trust law Econometrics
Finance Finance Economics
Financial Accounting Financial Accounting Estate and trust law
Financial analysis Financial analysis Finance
Financial Management Financial Management Financial Accounting
Financial planning Financial planning Financial analysis
Financial/Securities Markets Financial/Securities Markets Financial Management
Insurance Insurance Financial/Securities Markets
Interpretation of Statutes Interpretation of Statutes Interpretation of Statutes
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Investment or Portfolio Management
Investment or Portfolio Management
Informatics
Law of contract or delict Law of contract or delict Information Technology Architecture
Management Accounting Management Accounting Information Technology Enterprise
Mathematical Statistics Mathematical Statistics Insurance
Mathematics Mathematics Investment
Marketing Marketing Law of contract or delict
Mercantile law Mercantile law Legal Environment
Portfolio Management Portfolio Management Management Accounting
Risk management Risk management Mathematics
Statistics or analytical techniques
Statistics or analytical techniques
Marketing
Strategic Management Strategic Management Mercantile law
Taxation Taxation Network administration
Taxation law Taxation law Process Management (Process Modelling and Control)
Wealth management Wealth management Programming
Risk Management
Services Marketing
Statistics
Strategic Communication
Management Skills
Strategic Marketing
Strategy
Taxation
Taxation law
Wealth management
List of appropriate subjects for compliance officers
Subjects
Accounting Financial Planning
Auditing Financial/Securities Markets
Business Assurance Fraud Risk Management
Accounting Financial Planning
Auditing Financial/Securities Markets
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Business Assurance Fraud Risk Management
Business Economics Health Care Benefits
Business Environment Informatics
Business Finance Insurance
Business Information Systems Interpretation of Statutes
Business Integration Law of Contract or Delict
Business Management Legal Environment
Commercial Law Mercantile Law
Companies Law Money Laundering Control
Compliance Management Network Administration
Computer Architecture Process Management (Process Modeling and Control)
Corporate Finance Retirement Planning
Corporate Governance Risk Management
Estate and Trust Law Strategic Communication Management Skills
Estate planning Strategic Management
Finance Strategy
Financial Management Wealth Management
[Taken from the FSB website]
The application forms and pathway can be obtained from the FSB website.
Regulatory Exams
These examinations are compulsory for anybody rendering financial services to a client.
List of Level 1 Regulatory Examinations (currently available)
Re No:
Regulatory Examination
Descriptor
RE1 KI Level 1: Cat I, II, IIA, III and IV (General)
This is a general examination that applies to all key individuals and sole proprietors in all the Categories. This examination consists of 80 questions. All sole proprietors and key individuals who are responsible for managing and overseeing a business relating to the rendering financial services for FSPs in Category I, II, IIA, III and IV are required to write this examination.
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RE2 KI Level 1: Cat 1.1 & 1.19
This examination applies only to sole proprietors and key individuals who are responsible for managing and overseeing the business relating to the rendering financial services for FSPs in Category I that only deals with Assistance Business Policies and Friendly Society Benefits. This examination does not have to be completed together with the RE 1.
* Please note that this exam was suspended because these KIs may in future fall within the Micro Insurance Legislation that will exempt from having to write any exams. Until further clarity can be obtained whether or not they will become part of micro-insurance they are not required to write this particular examination.
RE3 KI Level 1: Cat II & IIA
This is a specific examination that only applies to sole proprietors and key individuals in Category II and IIA. All sole proprietors and key individuals who are responsible for managing and overseeing the business relating to the rendering financial services for FSPs in Category II (Discretionary FSPs) and IIA (Hedge Fund FSPs) are required to write this examination in addition to the RE1.
RE4 KI Level 1: Cat III This is a specific examination that only applies to sole proprietors and key individuals in Category III (Administrative FSPs). All sole proprietors and key individuals who are responsible for managing and overseeing the business relating to the rendering financial services for FSPs in Category III are required to write this examination in addition to the RE1.
RE5 Representatives All Representatives, including those employed or mandated by an FSP, who render a financial service to a client (excluding a person rendering clerical, technical, administrative, legal, accounting or other service in a subsidiary or subordinate capacity which does not require judgment or does not lead to a specific transaction in respect of a financial product in response to general enquiries) are required to write this examination.
[Taken from the FSB website]
FPI is a recognised examination body for the purposes of performing the function of developing and
delivering the RE 1 exams.
FSPs, a private company with just one shareholder or sole proprietor, must do RE 1 and 2.
RE 2 is product specific and relates to license categories and subcategories and will cover specific
legislation. These exams are not being run and are still in the development stage with the FSB.
Continuous Professional Development (CPD)
CPD will require 15 to 60 notional hours for a three year cycle. The three year cycle will
commence upon the completion of the highest level (first or second level) of regulatory
examinations as it applies to the FSP, key individual or representative. CPD must be recorded with
the registrar. Exemptions might be obtained if you are required to do CPD by a professional body
you are affiliated with. The table below outlines the hours required per license category.
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Operational ability requirements that are applicable to all FSPs, key individuals and representatives
The FSP must fulfil the following operational requirements:
There must be a fixed business address;
There must be adequate access to communication facilities, for example a full time telephone or cell phone service and photocopying facilities;
Adequate storage and filling systems for safe-keeping of records, business communication and correspondence;
Business bank account [Refer to the guide on opening a business bank account.] and where required by the Act ;
An FSP is an accountable institution as defined in the Financial Intelligence Centre Act, 2001, as per the Act certain policies and procedures need to be implemented to ensure full compliance. These are as follows:
o An FSP needs to register with the Financial Intelligence Centre in terms of section 43B of FICA;
o There is an obligation of on accountable institutions to report cash transactions of R25 000 and more;
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o Preventing, detecting, monitoring and reporting confirmed, suspected, detected or prevented money laundering;
o Client identification and verification (copy of ID and proof of address); o Record keeping (this is also a requirement of FAIS and is discussed in more
detail below.); o Money laundering control training (Compliance will ultimately be the
responsibility of the key individual), however, staff members should also be aware of the requirements. Make sure that there are proper policies in place;
o Monitoring of accounts, activities, policies, procedures and plans.
There must be detailed service level agreements if an FSP outsources administrative or system functions to a third party;
Internal control structures (proper procedures and controls must be in place:
o Segregation of duties, roles and responsibilities where necessary; o Access Control; o Access rights and electronic data security; o Physical security of the providers assets and records; o Policies relating to business process, policies and controls and technical
requirements; o System application testing; o Disaster recovery and back-up procedures on electronic data; o Appropriate training for all key individuals and/or representatives regarding
the requirements of the Act; o A business continuity plan [The below link will take you to the FPI
Resources Centre, under Risk Committee portal, where you will find a template for a Business Continuity Plan and a template for an agreement with another FSP which allows for business continuity.];
A registered private company will continue irrespective of the shareholder or key individual. These individuals will have to be replaced in anything was to happen.
o Proper systems controls and compliance measures and to record all financial and systems procedures;
o Data Integrity; o Professional indemnity or fidelity insurance cover; o A key individual, in respect of an FSP, must have and be able to maintain
the operational ability to fulfil the responsibilities imposed by the Act on FSPs, including oversight of the financial services (regarding the giving of advice and rendering of intermediary services) provided by the representative of the FSP.
A lot of the operational requirements noted above relate to data integrity. Apart from the FAIS Act, there are more stringent requirements imposed by the Protection of Personal Information Act, these must be taken cognisance of in risk mitigation and the protection of client information. A guide to the Protection of Personal Information Act has been prepared for members.
Solvency requirements that are applicable to the FSP (Financial Soundness)
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In order to qualify for licensing under FAIS the applicant has to demonstrate financial soundness.
The requirements are noted below:
The FSP must not be an un-rehabilitated insolvent or under liquidation or in provisional
liquidation;
An FSP in respect of category I that does not hold client assets or receive premiums or
money must comply with the following requirements:
o The assets of the FSP (excluding goodwill, other intangible assets and investments
in related parties) must at all times exceed the FSPs liabilities (excluding loans
validly subordinated in favour of all other creditors);
An FSP in respect of Category I that holds client assets or receive premiums or money must
at all times comply with the following requirements:
o The assets of the FSP (excluding goodwill, other tangible assets and investments in
related parties) must exceed the FSPs liabilities (excluding loans validly
subordinated in favour of all other creditors);
o The FSP must maintain current assets which are at least sufficient to meet current
liabilities; and
o The FSP shall at all times maintain liquid assets equal to or greater than 4/52
weeks of annual expenditure.
An FSP in respect of Category II must at all times comply with the following requirements:
o The assets of the FSP (excluding goodwill, other intangible assets and investments
in related parties) must exceed the FSPs liabilities (excluding loans validly
subordinated in favour of all other creditors);
o The FSP must maintain current assets which are at least sufficient to meet current
liabilities; and
o The FSP shall at all times maintain liquid assets equal to or greater than 8/52
weeks of annual expenditure.
An FSP in respect of Categories IIA and III must at all times comply with the following
requirements:
o The assets of the FSP (excluding goodwill, other intangible assets and investments
in related parties) must exceed the FSPs liabilities (excluding loans validly
subordinated in favour of all other creditors) by at least R3 million;
o The FSP must maintain current assets which are at least sufficient to meet current
liabilities; and
o The FSP shall at all times maintain liquid assets equal to or greater than 13/52
weeks of annual expenditure.
Risk Management
FAIS (General Code of Conduct Part IX) requires an FSP to have a risk management framework. The
risk management plan is the responsibility of the key individual. Each FSP will experience their
own unique risks.
As part of the licensing requirements above the Registrar requires the FSP to verify and mitigate
potential risks. These must be expended on in a policy and applied on a daily basis.
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A risk can be defined as the possibility of a negative occurrence such as damage, injury, liability,
loss which is caused by either an internal or external vulnerability.
Some of this risk can be mitigated by having the requisite insurance policies, for example the
insurance policies mentioned in the guide ‘Business insurance and Professional Indemnity
Insurance’. However, what happens if one of these risks impacts on the reputation of the FSP?
Prevention is always better than cure and therefore it is important to have the proper checks and
balances in place together with the proper systems and processes.
The FSB Risk management guide defines risk management as the process of analysing and assessing
your exposure to risk and determining how to best manage your exposure to limit or even eliminate
the risks. Risk management involves the identification, assessment, and prioritisation of the risks
and the application of resources to minimise, monitor and control the probability and / or impact
of the negative occurrences. As stated in the same guide a plan involves knowing where you
currently are as an FSP, where do you want your FSP to in the future and how you are going to get
there. Having a business plan will remind you of your direction and how you intend to get there.
Throughout this document we elude to legislative risks. Operation risks are also addressed as well
as financial. These need to be document and assessed. Once this has been done the risk has to be
mitigated, accepted, avoided or transferred.
Ultimately if you act in an ethical manner and with integrity your risk will be lowered.
Once the risk has been identified, analysed and evaluated and you have determined how to manage
it, the risk has to be monitored and reviewed.
A template for a risk management policy can be found on the FPI website.
The FSB Risk management Guide:
Levies payable to the FSB
FSPs must pay an annual levy to the Registrar to fund the FAIS division and the FAIS Ombudsman.
The FSB will send an invoice to the FSP with payment details.
Board Notice 121 of 2013 contains details of the current levies.
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Compliance Officer
FSPs are responsible for compliance with the legislation, it is not the responsibility of the compliance officer. The key individual is responsible to ensure compliance with the FAIS Act and representatives also have specific responsibilities in respect thereof. The compliance officer is responsible for the monitoring of compliance only.
Section 17 (4) of the FAIS Act requires that a compliance officer or, in the absence of such officer, the authorised financial services provider concerned, must submit compliance reports to the registrar.
In the case of a sole proprietor who has not appointed any representatives or a second key individual, the annual compliance report must be completed and submitted by the sole proprietor.
Where the FSP has appointed a compliance officer, the report must be completed and submitted by the compliance officer (the key individual is still required to review the completed compliance report and sign the declaration attached to the report).
The FSB has to approve the compliance officer appointed by the FSP.
The compliance report must be submitted annually. The compliance report comprises of a questionnaire that is prepared by the FSB. The compliance report can be submitted in “hard copy” or online. Under the heading Supervision Department select the compliance reports option. The reporting date is dependent on the type of license that was granted. If an FSP has more than one licence only one report needs to be submitted.
An FSP that has just been authorised when the reporting period is due, is required to still submit a fully completed report. The FSP can indicate on the compliance report that it has just been authorised. The FSP must state what actions are being taken to ensure that they will be fully compliant by the next reporting period.
Submission of Financial Statements
FSPs need to submit financial reports (section 19(2) of the FAIS Act) in order for the FSB to
ascertain if they still meet the financial soundness requirements in terms of the Fit and Proper
Requirements (BN 106 of 2008).
There are a number of exemptions that apply regarding the submission of financial statements:
Board Notice 85 of 2004 – only applies to Category I FSPs that are funeral parlours and
collect client’s premiums;
Newly authorised FSPs must, if you a company, provide a letter from the external auditor
stating the background and reasons for lack of business activity.
The financial statements must be submitted within four months after the FSPs financial year end.
The financial statements can be submitted by hand, posted or submitted online.
For more information on submission of statutory returns click here.
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Record Keeping
In terms of FICA section 22 requires accountable institutions who establish a business relationship
or conclude a transaction with a client, to keep records of a single transaction or of additional
transactions concluded in the course of a business relationship. It also prescribes full particulars
and details of the information that must be kept as records. As in FAIS, records may be kept
manually or by electronic means.
Section 23 prescribes the period for which records may be kept. It states that the documents used
to identify and verify clients as well as records of all transactions must be retained for a period of
at least five years from the date on which the business relationship was terminated.
In terms of Section 24 (1), the record keeping obligation may be outsourced to a third party
provided the accountable institution is given free and easy access to these records. Note that
outsourcing this function to a third party does not discharge the accountable institution from the
record keeping responsibility. Section 24(2) states that the accountable institution will still be held
liable for the third party’s failure to comply with this obligation.
Section 24(3) stipulates that if the accountable institution appoints a third party to keep records on
its behalf, then particulars of the third party keeping records on behalf of the accountable
institution must be provided to the FIC.
Conclusion
This guide forms part of the overall guide on ‘How to build a sustainable practice’. A template on a
Contract of Engagement can also be found on the website where this guide is housed. Further, a
guide on becoming a fee based practice is available for members. This guide can be used to
determine whether you would be a fee based, commission based, or a combination of the both FSP.
Another risk factor when engaging with clients is the Consumer Protection Act, a guide on this is
also available for members.
Finally, it should be noted that this guide does not delve into the risks associated with employment.
A guide on this aspect will be developed during the course of 2015.