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Website,Street Team, & Fan Club
Strategy
EIS 2350
Thursday, April 4, 13
The Hub
Thursday, April 4, 13
• News / Blog
• Biography / About
• Tour Dates (with TICKET LINKS)
• Music / Lyrics (lyrics are the #2 search result for artists)
• Photo / Video
• Community (social network integration)
• Store
Artist Official WebsiteWhat Should It Contain?
a list for a test?....
Thursday, April 4, 13
Why a Website?
You cannot step twice into the same river; for other waters are continually flowing in. -- Heraclitus
Thursday, April 4, 13
Why a Website?
You cannot step twice into the same river; for other waters are continually flowing in. -- Heraclitus
What happens on your site, lives on forever. What happenson social media washes away moments later.
Thursday, April 4, 13
Artist Official Website
• BandZoogle (http://www.bandzoogle.com)
• FourFour (http://www.fourfour.com
• Wix (http://www.wix.com)
• Tumblr (http://www.tumblr.com)
• WordPress, Drupal (open source... “free”)
• BubbleUp, Ground(ctrl), SparkArt (proprietary)
How Do I Build It?
YOU OWN
THEY OWN
Thursday, April 4, 13
UI | UXUser Interface || User Experience
• Finding stuff on a website is PARAMOUNT to converting a casual fan to a rabid fan (and to monitization).
• Content Layout
• “Above The Fold” - any content that does not have to be scrolled or clicked on to find.
• Javascript / HTML5 | Flash (BOO!)
Thursday, April 4, 13
Analyzation
Shout Out an Artist Website... Let’s rip em apart!
Thursday, April 4, 13
Some ExamplesGood & Bad
Miranda Lambert
Thursday, April 4, 13
Some ExamplesGood & Bad
Miranda LambertJimmyBuffett
Thursday, April 4, 13
Some ExamplesGood & Bad
Miranda LambertJimmyBuffett
Thursday, April 4, 13
Some ExamplesGood & Bad
Miranda LambertJimmyBuffett
Thursday, April 4, 13
Some ExamplesGood & Bad
Thursday, April 4, 13
Some ExamplesGood & Bad
Thursday, April 4, 13
Some ExamplesGood & Bad
Thursday, April 4, 13
Some ExamplesGood & Bad
Thursday, April 4, 13
Some Examples
Thursday, April 4, 13
Some Examples
Thursday, April 4, 13
Fan Base
Thursday, April 4, 13
Fan Base
Thursday, April 4, 13
Fan BaseFans That Will Buy An Album
Thursday, April 4, 13
Fan BaseFans That Will Buy An Album
Thursday, April 4, 13
Fan BaseFans That Will Buy An AlbumFans That Will Buy A Ticket to
A Show, And Buy Merch(along with an Album)
Thursday, April 4, 13
Fan BaseFans That Will Buy An AlbumFans That Will Buy A Ticket to
A Show, And Buy Merch(along with an Album)
Thursday, April 4, 13
Fan BaseFans That Will Buy An AlbumFans That Will Buy A Ticket to
A Show, And Buy Merch(along with an Album)
Fans That Will Activate
New Fans and
Market onBehalf of the Artist.
(Street Team)
Thursday, April 4, 13
Fan BaseFans That Will Buy An AlbumFans That Will Buy A Ticket to
A Show, And Buy Merch(along with an Album)
Fans That Will Activate
New Fans and
Market onBehalf of the Artist.
(Street Team)
Thursday, April 4, 13
Fan BaseFans That Will Buy An AlbumFans That Will Buy A Ticket to
A Show, And Buy Merch(along with an Album)
Fans That Will Activate
New Fans and
Market onBehalf of the Artist.
(Street Team)
Fans that Will do ALL those
Things PLUSPurchase Premium Access
to a Fan ClubSUPER FANS!
Thursday, April 4, 13
Fan BaseFans That Will Buy An AlbumFans That Will Buy A Ticket to
A Show, And Buy Merch(along with an Album)
Fans That Will Activate
New Fans and
Market onBehalf of the Artist.
(Street Team)
Fans that Will do ALL those
Things PLUSPurchase Premium Access
to a Fan ClubSUPER FANS!
The Further You Go “in” the Smaller Your Target Audience
Thursday, April 4, 13
Shown Differently
Thursday, April 4, 13
Why This OccursPain Response due to Detachment
Thursday, April 4, 13
Why This OccursPain Response due to Detachment
As much as you LOVE the ArtistThere is an equal PAIN response by not being able to Engage
Thursday, April 4, 13
Why This OccursPain Response due to Detachment
As much as you LOVE the ArtistThere is an equal PAIN response by not being able to Engage
By becoming part of a Community (Street Team or Fan Club)You “feel” CLOSER to the Artist
Thursday, April 4, 13
Why This OccursPain Response due to Detachment
As much as you LOVE the ArtistThere is an equal PAIN response by not being able to Engage
By becoming part of a Community (Street Team or Fan Club)You “feel” CLOSER to the Artist
Thursday, April 4, 13
Why is..“Making the Connection” important?
Thursday, April 4, 13
Once We Have An Army...
Thursday, April 4, 13
Street Teamsa street team is a group of fans that volunteer to support the artist in exchange for recognition, community stature, prizes, and/or just to give back
Thursday, April 4, 13
Street Team
• Music is Communal
• They’re De-Centralized
• Cost Effective
• Extra Set of “Arms & Legs”
Why Put Together a Street Team?
Thursday, April 4, 13
Street Team
• Communication
• Incentivize
• Points? (make it competitive)
• Meet & Greets
How Do You Keep Them Active
Thursday, April 4, 13
Street Team
• Communication
• Incentivize
• Points? (make it competitive)
• Meet & Greets
How Do You Keep Them Active
Street Teams should run organically and be “Guerilla Style” marketing... They Should not come at great
expense to the Artist.
Thursday, April 4, 13
Street Team
• status updates/song sharing/retweets
• message board postings/community interactions
• reddit.com/r/listentomusic
• Awards show voting
• song/album reviews
• radio requests
• flyering/postcard hand-outs
• hosted parties & special events
What Do I Ask Them to Do?
Thursday, April 4, 13
Examples
Fueled by Ramen
Thursday, April 4, 13
Fan Clubs
• "exclusive content"
• members-only forums
• merchandise (t-shirts, photos, etc)
• contests/giveaways
• video "extras" opportunities
• meet and greets
• TICKETS!
What’s in a Fan Club?
Thursday, April 4, 13
Fan Clubs
• Do you want to PROFIT from the Fanclub?• Free (Taylor Swift)• Paid (Terri Clark)• Freemium - Free with an upsell later
How do I set one up?
You’re going to want a “Professional” for this...
Thursday, April 4, 13
Examples
Thursday, April 4, 13
Examples
Thursday, April 4, 13
Examples
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Summary
• What is your REVENUE per Visit?• What is the COST of getting a Visitor?• Is there a VIRAL co-effecient?
• (This is where Street Teams become critical)• What are the total Members / Users (analytics)?• What’s the response to Permission Based Marketing?• Is there Growth?
How do you Measure Success?
Thursday, April 4, 13