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FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015
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Page 1: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

FARE STUDYECOPASS RECOMMENDATION

Operations & Customer Service CommitteeSeptember 8, 2015

Page 2: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Fare Study Process• Summer 2014: Fare Study Initiated

– First phase was focused on fare structure– Pricing was incorporated as part of the

recommendations for public hearings

• Spring 2015: Public Hearings– Included price increase for EcoPass consistent with the

general fare increase

• May 2015: Board Action on Structure & Level– Title VI concerns were identified for Business EcoPass

as part of the equity analysis– Board action did not include EcoPass pricing

• September 2015: Recommendation for 2016 EcoPass pricing that reduces Title VI risk

Page 3: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Stakeholder Outreach• 36 Commuting Solutions • Douglas County

• City of Arvada • Downtown Denver Partnership

• AARP • DRCOG

• Arapahoe County LCC • eGo Car Share

• Arc of Aurora • FRESC/AFTF

• Boulder Chamber of Commerce • Jeffco LLC

• Boulder County • City of Louisville

• City of Boulder • Livable Places Consulting

• Colorado Coalition for the Homeless • Mi Casa Resource Center

• Colorado Cross Disability Coalition • Mile High Connects

• CU Boulder • Servicios de la raza

• CWEE • Stapleton Foundation

• City and County of Denver • City of Thornton

• Denver South EDP • US 36 Mayors/Commissioners Coalition

Page 4: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Stakeholder Feedback• Recognition that EcoPass is a good program

coupled with concern that increasing the price will result in fewer participating neighborhoods and businesses

• Frustration that tap data are not available• Concern that there has not been enough outreach

and stakeholder involvement in developing the recommendations

• Questions about the data and math that were used to develop the recommendations

• Concern that companies have not budgeted for an 18 percent increase

Page 5: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Stakeholder Feedback (cont)• Desire for an addition to the Business

EcoPass matrix to allow for a master contract for low-wage businesses

• Opportunities to include changes to the Neighborhood EcoPass program as part of the continued affordable fares discussions

• The entire fare study seems like a complicated process that was broken into individual pieces– A summary of all of the fare policies and how they

fit together would be helpful when the process is complete

Page 6: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Recommendation for 2016 Business EcoPass Contracts• Increase Business EcoPass contracts by 18.3

percent– Results in a projected average fare for EcoPass

passengers that is equivalent to the overall average fare projected for 2016

– EcoPass riders will not be more heavily subsidized than other passengers

• Eliminate $2.50 upgrade charge for trips to and from DIA

• No changes to SLA boundaries to incorporate new lines until 2017 contracts

Page 7: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Recommended 2016 Contract Prices for Business EcoPass

1-10 972$ 1,150$

11-20 1,944$ 2,299$

21+ 2,915$ 3,448$

1-10 1,782$ 2,108$

11-20 3,563$ 4,215$

21+ 5,344$ 6,321$

1-10 2,429$ 2,873$

11-20 4,859$ 5,747$

21+ 7,287$ 8,619$

1-10 2,429$ 2,873$

11-20 4,859$ 5,747$

21+ 7,287$ 8,619$

employees employees

1-24 25-249 250-999 1,000-1,999 2,000+

A

B

C

D

PRICE PER EMPLOYEE PER YEAR

Employees

Contract Minimum Per

Year

old new new old new old

employees employees employees

54$ 64$ 51$ 60$

177$ 209$ 160$ 189$ 146$ 173$

83$ 98$ 72$ 85$ 63$ 75$

135$ 160$ 128$ 151$

450$ 532$ 417$ 493$ 397$ 470$

544$ 441$ 522$ 408$ 483$

new

Service Level Area

397$ 470$ 376$ 445$

old new old new old

388$ 459$ 367$ 434$

460$

Page 8: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Detail Regarding EcoPass Prices

• EcoPass contract prices have not gone up since 2011

• The per employee price of an annual EcoPass in the Downtown area is comparable to providing a parking pass for 2 – 5 months

• Maximum EcoPass price well below the federal limit of $1,560 per year per employee transit pass tax exclusion of the IRS Commuter Benefits program

Page 9: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Contract Payment Options

• Currently contracts are paid in full at the beginning of the year

• Add two new contract payment options for 2016: – Quarterly payments with an administrative

processing fee of 1%– Semiannual payments with no additional

administrative processing fee

Page 10: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Recommendation for 2016 Neighborhood EcoPass Contracts

• Increase Neighborhood EcoPass contracts by 13.3 percent consistent with the general fare increase

• Eliminate $2.50 upgrade charge for trips to and from DIA

• Make a minor update to the survey for new neighborhoods – Modify survey so pricing incorporates all

participants eligible for half fare discount

Page 11: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Title VI Equity Analysis• A review of the fare equity analysis in May of 2015

revealed Title VI risks for the Business EcoPass program

• This recommendation was developed considering those risks

• Per FTA requirements and RTD Board Policy, this EcoPass recommendation was analyzed for any disproportionate adverse effect on minority and low-income riders

• The analysis of this recommendation does not reveal a disproportionate adverse effect

Page 12: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Recommendation for Future EcoPass Pricing• Begin pricing EcoPass contracts with

utilization data as soon as adequate smart card data are available

• Re-evaluate the 2009 Board Policy for utilization pricing as part of a Pass Program Working Group that will include stakeholders from across the district

• Goal for future pricing: average EcoPass fare should be equivalent to the overall average fare

Page 13: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Revenue Impact

• Fare policies adopted in May included an assumption that EcoPass contracts would increase by 13.3 percent

• Additional increase in Business EcoPass contracts would result in approximately $1 million of additional fare revenue per year

Page 14: FARE STUDY ECOPASS RECOMMENDATION Operations & Customer Service Committee September 8, 2015.

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Next Steps

• Send out 2016 contracts with new pricing– Include payment options

• 2016: Convene RTD and Stakeholder Pass Program Working Group to develop recommendations for future pricing– Define goals for pass programs– Reevaluate 2009 Board Policy for utilization

pricing incorporating the new fare structure and average fare analysis

– Coordinated effort with the Affordable Fares Task Force discussions


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