3 Independent Drive Jacksonville FL 32202 904 366 6600 earnup.org Many people understand what they consider to represent the healthcare profession—doctors and nurses. Those roles are the most familiar to the general public. However, the patient care side of healthcare encompasses office, therapeutic, and technical aspects of the healthcare system, all of which are needed to deliver high-quality patient services. These professionals may work in offices or labs in addition to hospitals. Those in the patient care side of healthcare have job security and good wages. They’re all still part of one of the fastest growing industries in the region. According to Wikipedia those in the patient care side of healthcare “work in teams to make the healthcare system function by providing a range of diagnostics, technical therapeutic, and direct patient care and support services that are critical to the other health professionals they work with and the patients they serve.” One may equate the patient care aspect with its equivalent in the restaurant industry. Typically, people are familiar with the front of the house staff, such as greeters, servers, and cashiers. However, business would not work if the back of the house—chefs, prep cooks, kitchen managers—were not leveraging their expertise. Without the assistance and analysis done by the professionals focusing on the patient side of healthcare, the work of doctors and nurses would not flow nearly as effectively or efficiently. Ultimately, these professionals help facilitate the care and information needed to offer outstanding care. The patient care side of health will continue to grow and evolve to meet the needs of our aging population. As individuals become more aware of the importance of maintaining good health, there will be continued reliance on these skilled professions. BAKER CLAY DUVAL FLAGLER NASSAU PUTNAM ST. JOHNS 04/20 SOURCE: JOBSEQ 2020 FAST FACTS : 9 HOSPITALS IN NORTHEAST FLORIDA ARE MAKING INVESTMENTS IN THE REGION F ROM 2016-2019 $1,818,500,000 IN CAPITAL INVESTMENTS WERE MADE IN THE HEALTHCARE SECTOR IN NEFL
Many people understand what they consider to represent the healthcare profession—doctors and nurses. Those roles are the most familiar to the general public. However, the patient care side of healthcare encompasses office, therapeutic, and technical aspects of the healthcare system, all of which are needed to deliver high-quality patient services. These professionals may work in offices or labs in addition to hospitals. Those in the patient care side of healthcare have job security and good wages. They’re all still part of one of the fastest growing industries in the region. According to Wikipedia those in the patient care side of healthcare “work in teams to make the healthcare system function by providing a range of diagnostics, technical therapeutic, and direct patient care and support services that are critical to the other health professionals they work with and the patients they serve.” One may equate the patient care aspect with its equivalent in the restaurant industry. Typically, people are familiar with the front of the house staff, such as greeters, servers, and cashiers. However, business would not work if the back of the house—chefs, prep cooks, kitchen managers—were not leveraging their expertise. Without the assistance and analysis done by the professionals focusing on the patient side of healthcare, the work of doctors and nurses would not flow nearly as effectively or efficiently. Ultimately, these professionals help facilitate the care and information needed to offer outstanding care. The patient care side of health will continue to grow and evolve to meet the needs of our aging population. As individuals become more aware of the importance of maintaining good health, there will be continued reliance on these skilled professions.
BAKER CLAY DUVAL FLAGLER NASSAU PUTNAM ST. JOHNS 04/20
SOURCE: JOBSEQ 2020
FAST FACTS: 9 HOSPITALS IN
NORTHEAST FLORIDA ARE
MAKING INVESTMENTS IN THE REGION
From 2016-2019$1,818,500,000
in capital investments were made in the healthcare
sector in neFl
THE PATIENT CARE SIDE OF HEALTHCARE
5 regional colleges & universities offering
degree or certificate programs with
Health & Biomedical (or related) concentrations
TALENT PIPELINE
Florida State College at JacksonvilleJacksonville UniversityKeiser UniversitySt. Johns River State CollegeUniversity of North Florida
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Certificate Level
Associate Level
Bachelor Level
Graduate Level
High School Diploma, which may include related CTE courses, Dual Enrollment and CNA training and
- Surgical Technology, AA- Diagnostic Medical Sonography, AS- Dental Hygiene, AS- Medical Assisting Advanced, AS- Surgical Services, AS - Respiratory Therapy, AS- Respiratory Care, AS
- Nutrition and Dietetics, BS- Registered Nurse, Bachelor of Science in Nursing (BSN)- Nursing, BS- Exercise Science, Bachelor of Science in Health (BSH)- Kinesiological Sciences, BS
- Doctor of Occupational Therapy- Doctor of Physical Therapy- Nutrition and Dietetics (w/ 3 specialization options), Master of Science (MS)- Mental Health Counseling, MS- Speech Pathology, MS
• Dental Assistants ($40,800)• Medical Assistants ($32,500)• Home Health Aides/Nursing
Aides ($26,500)
Advanced Degree
23CTE academies &
Career Ed. programsfocusing on
Health & Life Sciences
Helpful characteristics to have as an employee working in Patient
Care include: teamwork, communication, attention to
detail, meeting deadlines, and being a self-starter.
Those in Patient Care occupations could work
alongside AI Technology.
Perseverance results in a successful Patient care career
Six years ago, Almira and her two children moved to Jacksonville from Philadelphia to start fresh. Her son and daughter both struggle with health issues, so Almira knew she wanted to begin a career in the medical field. While up north, she earned a patient tech credential. However, she found herself wanting to move beyond just an entry-level position.
Almira utilized one of Jacksonville’s community-based organizations by joining BEAM’s Single Parent Program (SPP). With their help, Almira found a patient scheduler job at a local hospital. Almira also utilized another resource via the ASTEP program through Goodwill Industries of North Florida.
According to Goodwilljax.org, the “A-STEP program aims to provide working adults in North Florida access to higher education in order to elevate earning potentials and job security.” Almira applied to ASTEP and began taking classes at Florida State College at Jacksonville (FSCJ) in mid-2015.
A year later, Almira’s position was outsourced. She persevered, landing a job working for a local healthcare system at the registration desk. For 2 years, Almira plugged away at completing pre-requisite classes. In 2017, she was accepted into the FSCJ respiratory therapy program.
Almira graduated in May of 2019 with an Associate in Science in Respiratory Care, despite issues that could have caused her to quit. She overcame health issues and severe test anxiety. She successfully passed 2 state exams in late summer 2019. Almira was immediately offered a position with Wolfson’s Hospital Newborn Intensive Care Unit (NICU) as a Respiratory Therapist. She loves working with children and giving individual care.
Almira says this about her profession in the patient side of healthcare: “I am so blessed to have been selected as a RTA on the NICU floor at Wolfson Children’s Hospital. I am grateful to be a part of an amazing medical team dedicated to helping the sickest (and youngest) patients with chronic respiratory problems increase their survival rate and improve quality of life through Respiratory Therapy. It is my passion. It is my heart. It is my lifelong dream and I couldn’t be happier.”
As a result of her persistence and work ethic, Almira closed on her very first home in the Arlington area in January 2020. Almira is one of many single mothers in the ASTEP program. She sets an example for how hard work and educational achievement in a growing career pathway leads to long-term success.
JAXUSA Partnership works closely with CareerSource Northeast Florida to ensure that employers have the best assistance for any pertinent workforce needs. For more information, please contact:
Carol Cullen, Industry Sector Manager (904) 798-0060 ext. 2214 or [email protected]
Produced in PartnershiP with careersource northeast Florida
