Date post: | 21-Apr-2017 |
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Internet |
Upload: | gregory-dsouza |
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Solution
A native app where customers can talk seemlessly, easily and fastr® with businesses.
SAVE PRECIOUS
TIME
CONNECT WITH
BUSINESSES
BUILD RELATION-‐
SHIP
Go to where your customer is going…
$5 Billion+
in 2017
Market Size
$36.5 billion+ by 2017 $3
Billion+
ENTERPRISES CUSTOMER SOFTWARE
SERVICE SPEND (WORLDWIDE)
Total Addressable Market
SPEND ON NEW MEDIUMS TO
INTERACT WITH CUSTOMERS
Serviceable available Market
$200m
fastr®
Target Share of the Market
Source: Gartner
3x Instant messaging volume by 2016
5x Produc<vity using text to handle volume of customer service
requests
1 Number of seamless, one-‐stop apps to connect with businesses
Market Trend
BE PROACTIVE
and let customers before a problem
bubbles up
Real-time analytics to
ensure that you are on top of
your customer happiness
BENEFITS OF FASTR
EXPERIENCE
INSIGHT
EFFICIENCY
Reach out to the customer
with the medium that is
gaining popularity
Text is more pointed &
productive to handle more volume per customer
service agent
BUSINESS MODEL
We will serve different sizes of enterprises with a clear, differentiated model
Easy to Manage: Mobile to Mobile
B2B Enabling Businesses to
Manage Vendors, Customers and Suppliers
through Fastr
LARGE ENTERPRISES
Enable companies to access and talk to customers
through distributed desktop software
$5/month $25/month $1000/month (excl. VAT)
HOW IT WORKS
With
Message Segmenta<on Profile Info
API
Customize towards your Enterprise with our Experienced Business
Partners
With
No Training required. Crea<ng a personal
connec<on
TECHNOLOGY FADES INTO THE BACK GROUND.
MAKE CARE PERSONAL.
CREATING A CONNECTION
SATISFACTION– PARADIGM SHIFT
“The best customer service is if the customer doesn’t need to call you, does not need to talk to you. It just works” – Jeff Bezos
Your customer is NOT a TICKET – Build a
relationship
Customer Experience is at the CORE
of very successful business
We want your customers to treat you as a friend - just
like on Whatsapp!
Mobile is bigger than the hype.