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RDaSH News for Rotherham Doncaster and South Humber NHS Foundation Trust staff and members February 2015 issue 40
RDaSHNews for Rotherham Doncaster and South HumberNHS Foundation Trust staff and members
February 2015
issue 40
Dear colleaguesWelcome to this month’s edition of Trust Matters. Our focus during the last month as a Board of Directors has been to review where we are with progress against our five year strategy and consider what changes or tweaks we need to make to our plans for 2015/16 to ensure we continue to make progress in the coming months.
I am aware that many of you might be concerned about some of the information you might see on the TV about the NHS leading up to the General Election – it is always the case when we move into pre-election fever!
At the moment, we are continuing to work with our CCG and local authority commissioners to progress the plans we have in place, and to make the improvements and changes to services we set out in our strategic plan. If any new policies or directions are received from NHS England in the coming months, we will respond as appropriate and ensure we keep our attention on delivering for our patients and service users.
During the last month we have seen several areas where our excellent practice has been highlighted. Forensic services were part of a ‘fly on the wall’ programme by Radio 4 looking at our services in Amber Lodge and Jubilee Close in Doncaster. In addition, our approach to care planning in Learning Disability Services has been highlighted as good practice by Norman Lamb. I know that lots of other services will also be able to detail examples of great practice, so why not use Trust Matters as a way of publicising what you are doing!
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Until next time, regards
Chri s .
Welcome from the Chief Executive
Chris Bain, Chief Executive
A reminder that the fourth Staff Friends and Family Test (FFT) is dueto go out on February 23. If you receive either an electronic or paper version of the survey, please complete itas your comments really do matter! The questions are simple to answer – you either click or tick your answer on two multiple choice questions. There’s also space to write comments, if you wish to do so. Feedback from staff will be used to improve the service we offer and to enhance the ways of working at the Trust.This survey will be sent electronically to:
• Staff with surnames beginning from S – Z.
• New starters with the Trust in this financial year.
• Anyone who should have received the earlier survey but was missed off the email distribution list.
• Staff who do not have access to a computer, will receive a paper copy via their line manager.
If you’ve any queries please ring Jane Nichols on 01302 798120.
Staff survey –Staff Friends and Family Test...
Working with health partners on CSE Our Deputy Chief Executive Helen Dabbs led one of four sessions on child sexual exploitation (CSE) recently. Four briefing sessions were staged at New York Stadium, Rotherham, to train health staff on understanding victim behaviours. Child Sexual Exploitation is recognised nationally as one of the most challenging areas facing all agencies today. The event was organised by Rotherham CCG who is committed to supporting both staff and service users. This half day events were aimed at all health professionals.
Snap shots of the event:
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Welcome to the
Child Sexual
Exploitation Event
12th -13th February 2015
Child Sexual Exploitation Event
Pictured from left to right, Yvonne Nettleton, Administration Officer, NHS Rotherham CCG, Catherine Hall, Head of Safeguarding NHS Rotherham CCG, Dr Deborah Wildgoose, Deputy Director of Nursing and Standards, RDaSH, Carole Lavelle, Assistant Director of Nursing (Patient Experience), NHS England, Dr Lee Oughton, Named GP Safeguarding, Rotherham CCG.
Julie Lodge RDaSH’s new Nurse Consultant Safeguarding Children with Helen Dabbs, Deputy Chief Executive/Director of Nursing and Partnerships
RDaSH Safeguarding Team
Key speakers, Professor, Brian Edwards
and Zoe Lodrick, Registered
Psychotherapist
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Registered charity no:
1055641
Hospice matters
Now the hospice and its services, which support people aged 18 and over with life-limiting illnesses, will be represented atmatches throughout the season giving thousands of visitors the opportunity to find out more and support the hospice. The hospice will also be promoted in the Rovers’ programme and players will take part in a themed charity match to boost donations to the hospice. Doncaster Central MP Rosie Winterton said: “I’ve always been hugely impressed by the care and compassion shown by the team at St John’s. I believe it is crucial to highlight their work, and that of other hospices, and raise awareness of campaigns to help their upkeep. People right across Doncaster have dug deep over many years to support St John’s and I’m very
pleased that Doncaster Rovers fans have chosen to support the hospice in this way.” Gavin Baldwin, Chief Executive at Doncaster Rovers, said: “The charity is close to the people of Doncaster and that is why our supporters have voted for it. We want people to get involved, and to help them learn more about the great work that St Johns does. It is important for people to understand that the hospice is not just for our parents and grandparents, it is for anybody 18 years of age and above”. Mel Hewitt, Hospice Community Fundraiser, said: “This partnership is marvellous news and we are looking forward to working with the club and the fans in the coming year. Thank you to everyone who took the time to vote for us – it’s really appreciated.”
Pictured from the left is Gavin Baldwin, Chief Executive of Doncaster Rovers; Rosie Winterton MP; Mel Hewitt, Hospice Community Fundraiser; Helen Thompson, Hospice Modern Matron and Alison Constantine, Voluntary Services Manager at the hospice.
Rovers fans support hospice Rovers fans have voted for our hospice to net support from their club during 2015, and local MP and hospice patron Rosie Winterton MP has helped to launch the partnership.
Hospice matters
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Local companies support hospice appeal Staff and customers at two Doncaster based companies have boosted the hospice appeal by more than £1660. Batleys Wholesale Cash and Carry, based at Chapel Drive, raised £812 for the St John’s Hospice Appeal by holding a raffle with a range of prizes ranging from a combi TV to bottles of wine. While staff and customers in the town centre branch of Yorkshire Bank raised £426 for the appeal by selling buns and raffle tickets – which was matched pound for pound by the bank, taking the total to £852. Trevor Pope, Assistant General Manager of Batleys, said: “I drive by the hospice every night on my way home and know it fundraises, and staff and customers at Batleys wanted to do their bit to help” Debbie Wootton, Yorkshire Bank Manager, said: “After visiting the recently refurbished hospice and seeing how amazing it looks and finding out more about the remarkable work and care that goes on there, the team and I wanted to help in some way. The fundraising day was great fun and so well received and the generosity of both customers and staff was wonderful.” Mel Hewitt, Hospice Community Fundraiser, said: “The amounts raised are fabulous. I want to thank Yorkshire Bank and Batleys for their donations and to the staff and customers who have worked so hard and given money for our appeal.”
Mel Hewitt, Hospice Community Fundraiser is pictured left surrounded
by staff from Batleys.
Fun photo quiz helpsthe HospiceAnn Welch, who works in St John’s Information and Support Centre, came up with a novel idea to support the Hospice Appeal, by inviting all of her colleagues to take part in a childhood picture quiz.
Ann said: “The Guess Who Quiz raised plenty of smiles and giggles as well as money for the hospice. Everyone who took part paid a pound and Jan Cusworth was the lucky winner. I am now thinking about our next fundraising ideas – with the emphasis very much on fun.”
Mel Hewitt, Community Fundraiser for the Hospice said: “This was a great fundraising idea and I’d like to thank Ann and everyone who took part for thinking of the hospice.” Ann is pictured holding the photo she brought in of herself for the quiz.
For more information of how to donate visit: www.rdash.nhs.uk\hospiceappeal
Follow us on: @stjohnsappeal StJohns Appeal
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Picture perfectTwo photographers have given our hospice a £50 boost after holding on open day at their studios based at Woodfield Park, Balby, Doncaster.
Pictured from the left is Kevin Noonan, of KN Creative; Mel Hewitt, Hospice Community Fundraiser, and Andy Lyons of Andrew Lyons Photography.
Marvellous Musical Evening for the Hospice A fabulous collection of musicians are gathering in Doncaster to support our hospice with an evening of songs. Organised by Baz and Jo Copley, a keyboard and vocal duo who perform easy listening jazz from the American Songbook, the concert – set in informal café style – also features a wide range of talents from across the North. Hollie Sue and Friends features Hollie, a finalist in the UK Songwriting Contest, whilst her band mates have worked with such musical luminaries as Kate Bush, Sting, Elton John and The Eurythmics. The Spring Quartet, a Manchester-based string quartet established over 20 years ago perform a wide range of styles from pop to classics and have performed at many prestigious events including The World Transplant Games. The two daughters of this family ensemble – Emily and Penny – together form the ‘Ponticello Duo’ with electric violins. The concert is taking place at the Unitarian and Free Christian Church, 60a Hallgate, Doncaster, DN13PB, on Friday February 20 starting at 7:30pm.
Tickets are priced at £10, with some tables available for parties by pre booking. All proceeds will go to the St John’s Hospice Appeal Refreshments, including tea and coffee, will be available although guests may take their own drinks and there will be a raffle. For tickets please contact Jo on (01302) 538425.
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Support for mums breastfeeding their baby A team of mums are undergoing training so they can help other mothers who are breastfeeding their babies. They will also be able to help mums-to-be who just want to know more about breastfeeding. A group of 15 mums are undergoing the training and once it’s completed will be on hand to help new mothers who would like a little extra advice and support. Called Breastfeeding Peer Supporters, the mums can be vital in helping a new mother get breastfeeding off to a good start and continue to breastfeed for as long as they want to.
Jayne Mundy, a Health Promotion Nursery Nurse at Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH), said: “We always encourage breastfeeding due to the many benefits for both the baby and mum.
“Our volunteer mums offer fantastic help and support to other mums across Doncaster. They help new mums who are breast feeding, and because they have all breastfed their own babies, they can pass on really good ideas and tips,” added Jayne. “They offer an excellent service and the new mums we are training will be a vital asset to Doncaster.”
If you are a mum and would like to get involved with breastfeeding support please call Jayne on 01302 640065.The Doncaster mums undergoing the training are pictured with RDaSH staff.
Newsround
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Newsround
Coral Lodge celebrates Time to Talk DayService users and staff at Coral Lodge pulled out all the stops to take time out to back a national campaign to end mental health discrimination on Wednesday 5 February.
The activities were held to support the second Time to Talk Day, which aims to get people around the UK to ‘take just 5 minutes to have a conversation about mental health’. It is organised by the Time to Change anti-stigma campaign being run by leading mental health charities Mind and Rethink Mental Illness.
Coral Lodge provides high quality support and treatment to men who are experiencing problems with their mental health, and helps them return to independent living.
Ward Manager Jane Curtis said: “Despite one in four British adults experiencing a mental health problem in any one year, it’s an everyday issue that people still have difficulty talking about.
“The nature of our work means we discuss mental health every day, so we decided to make our activities constructive for our service users by having a group discussion on improving our mood when we are feeling ‘out of sorts’, which was led by our Assistant Psychologist Fran Washington.”
The psychology team also held a separate session for staff on how to help people with very complex communication problems to manage their feelings and behaviour.
Visitors to Coral Lodge could also enjoy artwork created specially for the day, as well as a noticeboard display on the Time to Talk campaign.
Jane added: “We’re proud to have played our part in Time to Talk Day, as we see it as a positive approach to bringing mental health issues out into the open, encouraging people to talk about them in the same way they would any other illness or condition.”
Patients and staff at Coral Lodge take five minutes to have a conversation about mental health on Time to Talk Day 2015.
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Newsround
Working to help children with asthma Our nurses in Doncaster are working with schools, parents and young people in a bid to cut the number of young people being admitted to hospital with asthma. The school nurses are aiming to ensure that school staff have a better understanding of asthma and the important role they play in caring for young people with this condition. This includes ensuring all children have easy access to their medication, that use of medication is recorded and that all staff know what to do in the event of an asthma attack. Lynne Schuller, our RDaSH Clinical Lead for the 5-19 years Healthy Child Programme, said: “We are working with teachers to raise the profile of asthma and this should help prevent attacks. It is ensuring children and young people have care plans, they know who to talk to in school about their asthma and feel safe and supported with this potentially life threatening condition. This will enable staff, parents and children to feel more confident. “We’re also educating staff about the signs and symptoms of asthma and working to get an ‘asthma lead” in each school,” added Lynne. “Then, if a child is struggling with their asthma at school they know the person to go to straight away for immediate help and support. “Gemma Faulkner, one of our RDaSH Community Staff Nurses, has already asked 68 schools in the area about provision for asthmatics and this is allowing school nurses to more actively support schools in caring for children with asthma by giving them greater guidance,” added Lynne. “Gemma has also asked young people how they feel about their asthma making sure that their comments help to shape our services in the future.” Gemma (pictured) added: “I’m working with the young people who have asthma so that they realise how serious this condition is. I aim to help them learn how to manage their condition properly. With primary children I’m liaising with their parents too, and in secondary schools the focus is on the young person taking responsibility for their asthma.”
Mums urged to quit on No Smoking Day Doncaster mums and mums-to-be are being urged to quit the habit on No Smoking Day This year’s theme is ‘Proud Quitters’ and the Doncaster Stop Smoking in Pregnancy Service, run by Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) is holding a prize draw for mums who pledge a quit date on National No Smoking Day on March 11 and are still quit after 4 weeks. The team has six prizes to give away which include a Proud Quitter teddy bear and £20 in Mothercare vouchers. If you would like to register for the challenge, or know a mum or mum-to-be who would be interested, please call 01302 876290. For more information you can also follow the Stop Smoking in Pregnancy team on @RdashStopor find the service on at Doncaster Stop Smoking In Pregnancy
Newsround
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Dignity and happiness on display in Doncaster’s Health Action Team After all the fun of Christmas, the first few weeks of the New Year can often be a little gloomy - that’s not the case in Doncaster’s Learning Disability Services Health Action Team, who brightened up the first few weeks of 2015 by spreading happiness and promoting dignity.
First up, was a display to support Action for Happiness – a movement for positive social change, which brings together people from all walks of life who want to play a part in creating a happier society for everyone.
The display centres on 10 keys to happiness. Staff at the Onyx Centre and service users who visited the department were asked what things make them feel happy, and pictures of these were added to the display.
Staff Nurse Jacky Crawshaw said: “Sunny beaches, family pets or a nice cuppa with a biscuit, our display showed it’s the simplest things that bring a little happiness to our daily lives.”
The team went on to promote Dignity Action Day 2015 (Sunday 1 February), which encourages health and social care workers, and members of the public to uphold people’s rights to dignity and provide a truly memorable day for people who use care services.
Service users who attend Cedar Education Centre in Balby made loom band bracelets to give to people as a reminder to treat others as we would like to be treated ourselves.
There was also a Dignity display at the Onyx Centre, and staff in Doncaster’s Learning Disability Community Services Team were offered their own ‘ Keep Calm and Support Dignity Day’ card, which listed key points to consider when promoting dignity.
Action for Happiness display
Staff respond to concerns about antisocial drug useDoncaster Drug and Alcohol Services staff are pulling out all the stops to help a community pharmacy and GP practice affected by antisocial behaviour. The pharmacy and GP surgery are situated in a hotspot of antisocial behaviour connected to drug misuse. The issues centre around the behaviour of a small number of drug users who are not in treatment.
Doncaster Drug and Alcohol Service (DDAS) responded to requests to support pharmacy and surgery staff by facilitating a training and advice session, which included drug awareness and safety advice. DDAS have also provided a link worker who will be based at the pharmacy for several hours a week to offer help, advice and ongoing support for staff. A follow-up meeting is planned in a few months’ time to review progress.
DDAS is a partnership between RDaSH and Doncaster Alcohol Services (DAS).This new integrated service aims to help Doncaster people who need information, support or treatment with their substance or alcohol misuse. Clients can self-refer, or their family, carer, GP or any other professionals can refer them with their consent.
If you are concerned about someone call 01302 730956 or www.drughub.co.uk
Stomping good fundraisersNorth Lincolnshire line dancers, the Hotstompers Charity Fundraisers have raised over £2,000 for people affected with Huntington’s Disease in North Lincolnshire.
Each year the group, which includes Older People’s Mental Health Services Personal Assistant Michelle Plumtree, choose a cause to support by sponsorship, an annual line dancing marathon, walks, selling cakes, jam, cards, raffles, name cards etc.
Huntington’s Disease (HD) and community nurse Kay Fillingham, was invited to accept the cheque at one of the line dancing classes from line dance teacher Denise Williams, who runs Hotstompers and works tirelessly to raise money for charity.
Kay Fillingham (front right) receives the cheque from Denise Williams (front left).
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Would you pedal around the site? If push bikes were placed around the Tickhill Road site, Doncaster, for staffwould you use them to travel around the hospital site? We want to hear yourviews – please complete the quick survey here: https://www.surveymonkey.com/r/flourishpushbikes - it will take seconds to complete.
Nest box scheme comes home to roostFollowing the success of a scheme to attract bird-life to their Balby garden, service users in our Learning Disability Services encouraged Doncaster people to support National Nest Box Week (14 to 21 February).
A whole host of bird species are visiting the Solar Centre garden since introducing nest boxes and bird tables, which were handcrafted and donated by the Workscheme.
Senior Charge Nurse Morag McKay Ellison said: “Since installing our bird boxes robins, blue tits and house sparrows have taken up residence in our garden. We’ve also seen the occasional bat!”
National Nest Box Week is organised by the British Trust for Ornithology (BTO) and urges people around the UK to put up nest boxes in their local areas, not only to protect the wildlife we already have, but to encourage even more birds to brood in our backyards.
Morag added: “All our service users benefit from this scheme - from building the boxes in the workshop, to watching the birds in the garden. I’d encourage anyone to introduce a nesting box.”
Service users make nesting boxes to sell to the public, if you’d like to find out more please ring the Workscheme on (01302) 796265.
Workscheme attendee Robert Warrender (centre), Senior Charge Nurse Morag McKay Ellison (left) and Senior Support Worker Lorraine Cooper (right) with nesting boxes made by service users.
Newsround
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Service users kick start healthy lifestyles Service users at Swallownest Court have got their year off to a healthy start thanks to a fitness and wellbeing programme organised by staff.
Occupational therapy staff have been putting patients through their paces with a whole host of activities to encourage them to make different lifestyle choices to improve their physical and emotional wellbeing.
Occupational Therapist Mary Lofts said: “Many of us start a new year with good intentions of improving our overall wellbeing, but it’s often difficult to know where to start.
“We decided to show patients that increasing exercise, introducing a daily routine, and making small changes to our eating and drinking habits can really make a difference, as well as being fun!”
Patients competed for a hamper packed with healthy goodies in an inter-ward exercise bike challenge that saw them clocking up over 120 miles – equivalent to a trip from Swallownest to Luton – as well as enjoying a ‘big walk’ at Rother Valley Country Park.
They’re also enjoying ‘Fakeaway’ cooking and taster sessions, which offer healthy alternatives to traditional takeaway favourites, such as sweet potato chips and wholemeal pitta bread pizzas.
Mary added: “Everyone’s really enjoyed theexperience. These activities coincided with the reopening of our onsite gym, so we’re hoping we’ve inspired people to make good use of it over the coming months. ”
A poster display reflecting on their experiences has been put together by patients and is being exhibited in the unit’s reception area over the coming weeks.
Staff and patients with the healthy food hamper following the exercise bike challenge at Swallownest Court.
Newsround
Herbert Protocol helps people with dementiaStaff from RDaSH joined The Rotherham Dementia Action Alliance and Home Instead Senior Care Rotherham in the development of a tool to help people living with dementia.
The Herbert Protocol is a practical risk reduction tool for people and families living with dementia, and is particularly aimed at people living at home.
It is a document intended to provide the police with early access to accurate and comprehensive information relating to a vulnerable person who goes missing. It was named after Herbert, who was just one such person.
The document is straightforward and something that people can complete at their leisure. But the information it contains, such as previous addresses or favourite walks, past and present, can really help speed up the process of finding a person who has memory problems.
The forms are available from the Older People’s Mental Health Service (OPMHS), the local Alzheimer’s Society and South Yorkshire Police.
OPMHS will be distributing copies, publicising official download links and encouraging those with dementia and their families to ensure sign up, as well as helping to raise community awareness in general. This is a useful tool for staff working in general practice, district nurses and others working in the community with people with dementia or other vulnerabilities If you would like a Herbert Protocol form please contact [email protected]
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New mums offered shopping vouchers tohelp improve breastfeedingNew mothers in parts of Doncaster will, from this month, be offered shopping vouchers in a pioneering scheme to help improve breastfeeding rates. Women whose babies are born on or after 18 February 2015 will be offered shopping vouchers worth up to £120 if they breastfeed their baby for up to six weeks and a further £80 if they continue to six months. The vouchers are being offered in specific areas of Sheffield, Rotherham, Chesterfield, North Derbyshire, Doncaster and Bassetlaw. The vouchers for the breastfeeding scheme is part of the NOurishing Start for Health (NOSH) trial being conducted by researchers at the University of Sheffield, Dundee and Brunel. Over the next 12 months around 6,000 women, in 46 electoral wards in the specified areas with low breastfeeding rates will be offered the vouchers. The trial, which our Doncaster Community Integrated Services (DCIS) Children and Young People staff are involved in, is comparing breastfeeding rates in these wards with other similar wards where the scheme is not being offered. To find out if they are eligible, mums should ask their midwife or health visitor. A postcode checker for the scheme is also available on the NOSH website. The wide-scale trial builds on the success of the initial feasibility phase, launched in three neighbourhood areas in Sheffield, Chesterfield and Rotherham in 2013, where over half (more than 200) of eligible mothers signed up. Breastfeeding has a wide range of benefits for both mothers and babies and can help to prevent illnesses in children and also reduce health costs to the NHS. However, breastfeeding rates in the UK are among the lowest in the world. In some areas only 12 per cent of babies are receiving any breast milk by the time they are six weeks old. It is estimated that the NHS would save more than £17 million every year in hospital admissions and GP visits if more women breastfed for longer. The scheme has been designed by researchers and local healthcare professionals to complement existing breastfeeding support. Principal investigator Dr Clare Relton, from the University of Sheffield’s School of Health and Related Research (ScHARR), said: “Lots of women want to breastfeed their babies, but breastfeeding takes effort and mums need to be supported. The feedback we received from mums in the three feasibility sites was that they felt that the scheme rewarded their efforts. This pioneering trial will help us find out if offering shopping vouchers for breastfeeding will support these mums in areas with low breastfeeding rates.” For more information about the NOSH scheme please visit www.noshvouchers.org or email [email protected]
Students Film Annual NHS Research ConferenceThree television and film students have received £50 Amazon vouchers as a gift of thanks for filming the RDaSH.
Students filmed the conference, which showcases the latest happenings within the Trust, provides up to date information about research and helps the organisation shape the direction of travel for research. The footage has since been edited and produced for the use of training purposes and future Podcasts.
Lauren Corkan, Research Support Officer at RDaSH who arranged the project was pleased to present the vouchers to
the students, “The filming for the Annual Research conference was a great success and is an on going event within the Trust. The students did a superb job and it is fantastic that external organisations have supported us”.
Dean Ayres, Course Leader for Visual Arts and Media explained that, “This has been a fantastic opportunity for the students to work with external clients and gain professional understanding. They had to work within a high pressure environment, editing footage within a short space of time. This experience has been really successful and will give them the edge for their applications to University”.
Doncaster College and University Centre host an exciting range of Media Courses, for more information to help you on your next step, please visit http://www.don.ac.uk/
Getting Young People Involved ….If you are aged 16 to 19 you can become a younger member – it’s really easy to apply online at http://www.rdash.nhs.uk/about-us/foundation-trust/join-us/ or telephone us on Freephone 0800 0150 0370.
The Foundation Trust Office visited Project 3 in Doncaster to sign up young people who are interested in being more involved at RDaSH by becoming members.
The Project 3 Service works across the borough with young people aged 18 years and under who need advice information, help, support and intervention around health and wellbeing.
Young people from the service also came along to a recent Council of Governors meeting where they provided their own stories about how RDaSH services have had a positive impact on their lives.
If you would like confidential advice on any health and wellbeing issues that concern you call Project 3 on (01302) 640032, or drop in to Project 3 at East Laith Gate House, Doncaster at the following times: Monday: 11am - 6pm. Tuesday/Wednesday/Thursday: 11am - 5pm. Friday: 11am - 4.30pm. Saturday: 10am - 3pm
• Will I need specific qualifications?
• Will I need to have a professional background?
• Will I need to know lots about the Trust?
The simple answer is ‘no’. All we ask is that you are passionate about making a real difference in how the Trust develops and improves its services. Your personal experience, knowledge of the local area or even your involvement in local community groups is invaluable.
We are about to start our latest round of elections and we have a number of opportunities if you think this is something for you. We are looking for the following members to stand for election:
Staff Medical/Pharmacy - 1 seat Public North Lincolnshire - 2 seats
Public Rotherham - 4 seats Service User Mental Health - 1 seat
Service User Specialist Services - 1 seat Carer Specialist Services - 1 seat
Carer Mental Health - 1 seat Carer Community Services - 1 seat
Public Rest of England - 1 seat Public Doncaster - 3 seats
If you would like to find out more about becoming a Governor, please come along to one of our drop in sessions, more details are available on our website at: http://www.rdash.nhs.uk/about-us/foundation-trust/election-news/ If you are not already a member but would like to take part in the elections either to stand yourself or simply to vote for who can best represent you why not join FREE today?
For information email: [email protected] Or call us on freephone 0800 015 0370.
Membership matters
Have you ever thought of becoming a Governor?
As a foun da tion Trust member you may ha ve asked yourself the following:
Visit: www.rdash.nhs.uk follow us on @FTMembership RdashMembers 14
It’s morale-boosting to get a pat on the back, or a ‘thank you’ from colleagues, managers – and perhaps especially, patients and service users.
Here, in ‘Their opinion counts’, a new regular feature in Trust Matters, is a selection of comments and compliments from the Your Opinion Counts forms.
Young Onset Dementia ServiceThe staff are amazing – all our needs are looked after with care and consideration.
St John’s Hospice
Every bit of treatment was 5-star –
everything was excellent.
Children’s Continence Clinic
The care and understanding given was brilliant – I cannot fault anything – excellent care and help given during a very frustrating time.
Wheelchair and Special Seating Services
The atmosphere is always very welcoming and I have always been treated with courtesy, professionalism and friendliness. Nothing is too much trouble and my welfare is always the priority.
Their opinion counts
Reablement Team
The staff were always helpful
and pleasant. The physiotherapy
support was excellent. Your service
fulfils a really important part in the
reablement of older, single residents
who wish to continue being as
independent as possible for as long
as possible.
Cardiac Rehabilitation Physiotherapy
All the staff were efficient and loved doing what they were doing … brilliant staff – brill.
Poiesis, stress controlAll aspects of the service were
very good – the therapy was very
beneficial and allowed me to
start rebuilding my life and move
forward.
St John’s Hospice Counselling Service
I can’t begin to explain the positive
difference this had made to me –
thank you. The reception staff are a
credit to the service, being polite and
welcoming – all of the time.
Early Intervention in Psychosis Team
The whole service was excellent and
played an important part in my recovery
process. I do not know what I would
have done without the care I received
from my care coordinator – an asset to
the team. I was given room to make
decisions about my care and offered
advice and support at every stage of
the process.
Improved Access to Psychological
Therapies (IAPT), The Talking Shop
My counsellor’s manner was
welcoming and very pleasant.
The counselling sessions, her
understanding and the coping
methods/strategies she gave me have
transformed my life. I cannot thank
her enough – I am grateful for the
chance I have been given to live
well again.
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Tissue Viability and Lymphoedema support groupStaff from the Tissue Viability and Lymphoedema Services are supporting the re-launch of its support group.
The first meeting will take place on Monday 2 March in seminar room 2 in the St John’s Information & Support Centre, 1pm – 4pm.
The support group is open to people with lymphoedema, their family members and carers. An informal support network, it provides information, educational awareness and practical support to help people live with and manage this limb-swelling condition.
Further details can be viewed www.lymphoedema-support-doncaster.org.uk or contact Dawne Squires, Clinical Nurse Specialist in Tissue Viability, on 01302 796206 or 07799 133524, email: [email protected] or Hazel Kennedy on 07747730574.
Doncaster Charity Wine and Tapas Evening An inaugural Wine and Tapas Evening is going to be held at Mount Pleasant Hotel Doncaster in aid of the Doncaster Cancer Detection Trust and St. John’s Hospice. Taking place on February 27, the event will see an expert sommelier guide those attending through six varieties of wine – each perfectly accompanied by a complementary selection of tapas – and finished with traditional Spanish desserts. The night also includes a charity auction – featuring a grand prize of a one-night stay in a junior suite within Mount Pleasant Hotel – and raffle. Doors open at 7.30pm and event ticket payments should be made by February 6. Tickets are £45 each. All proceeds from the event tickets, auction and raffle will be gifted to the two charities.
If you would like to buy a ticket/s please contact: Jacqui Jameson 07703127974 or email:[email protected]
Diary dates
Living Well with Dementia eventCome and join Healthwatch Doncaster at its information event on Friday 27 February, 10am-1pm. Doncaster Trades, 19 South Mall, Frenchgate Shopping Centre, Doncaster, DN1 1LL.
A light lunch will be served and booking is essential. Please call Healthwatch Doncaster on 01302 378935 to confirm attendance or email: [email protected] or text 07738994256.
For more information go to: www.healthwatchdoncaster.org.uk
Quiz Night at the Sun Inn for
York Road, Scawsby, Doncaster DN5 8RN Thursday 12th March 2015 Start 7.30pm.
Book stall and raffle tickets £8 to include pie and pea supper.
These may be paid for on the night but a reservation must be made to guarantee a meal Please appreciate that any reservations made must be paid for unless sufficient notice is given for cancellation.
Please phone 01302 723322 or email [email protected] or [email protected]
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News in brief
Communications surveyThe Communications Team works hard to ensure messages get through to our staff. However, we need your comments to help shape our service over the coming months.
We listened to what you said in our survey last year and have made changes. We now need to know what you think to these changes.
Please take a few minutes to complete this very short and simple survey, via Survey Monkey, to let us know your views – please click this link: https://www.surveymonkey.com/r/RDaSHcommssurvey
The closing date to take part is 27 February.
Flu jab updateJust over 60 per cent of staff had the flu jab during the last flu vaccination campaign. Now we’re looking for feedback on this year’s flu jab campaign – please let us have your comments at https://www.surveymonkey.com/r/RDaSHflujabfeedbackA number of staff were lucky enough to win shopping vouchers, and the last winner, from the flu vaccinator draw, is KirstyHarrison. Kirsty clinches £50 of Meadowhall Shopping Centre vouchers. Well done Kirsty.
New students We’ve recently welcomed 15 students to the Trust who are on placement for four weeks through the Prince’s Trust ‘Get Into’ programme. The students are working across the Trust to gain work experience.
Changes to Doncaster Community Nursing ServiceRDaSH has been working with Doncaster CCG in the redesign of Doncaster Community Nursing Service to improve effectiveness and promote excellence in care delivery.
This includes the introduction of a single point of access, clinical triage and community nursing support to GP practices and care homes.
For full details please go to: http://nww.intranet.rdash.nhs.uk/42255/changes-to-doncaster-community-nursing-service/
Relate help for dementiaDoncaster Relate is offering free counselling sessions to those living with dementia and their carers to help improve their quality of life, by helping them to understand and adapt to the changes in their relationships that the diagnosis may bring.
Fully trained counsellors provide them with private and confidential counselling sessions that can be accessed either face-to-face, over the telephone, or online through a live web chat at www.relate.org.uk/dif
NMC Revised Code Published The Nursing and Midwifery Council (NMC) has published a revised Code which places public expectations at the heart of good nursing and midwifery practice.
The Code will be sent to all nurses and midwives before it becomes effective on 31 March.
Jackie Smith, Chief Executive and Registrar of the NMC, said: “The Code sets out the professional standards for nurses and midwives. When someone joins the NMC’s register, they are committing to uphold these standards when they practice.
“The Code will strike a chord with the nurses and midwives who already demonstrate these principles in their practice. It will put patients at the heart of practice, and will help us to protect the public better.”
Written with the input of many patients, carers, nurses and midwives, the Code will be central to revalidation, which is a series of three-yearly checks that the NMC is introducing at the end of 2015.
For more information go to: http://www.nmc-uk.org/
Download the Revised Code at: http://www.nmc-uk.org/Documents/NMC-Publications/NMC-Code-A5-FINAL.pdf
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Staff matters
These social media sites are used to positively promote what is going off at RDaSH as well as keeping an eye on any social media users who may criticise us.
A few of our RDaSH teams are using Twitter to keep in touch with clients including our Stop Smoking in Pregnancy service @RdashStop, our social enterprise Flourish @flourish_ent , our sexual health services @DoncasterCASH, our Foundation Trust office @FTMembership and our Deputy Chief Executive/Director of Nursing and Partnerships Helen Dabbs @Helen_Dabbs to name a few.
School nurses are also currently looking at using social media to communicate with their young clients.
Does your team want to get involved too?
Any teams wanting to use social media must ensure they regularly, preferably daily, update their site and monitor it frequently as some patients message us using Twitter. If you only monitor social media at certain times, ie Monday to Friday between 9am and 5pm, you must state it on your page and if you get any complaints sent to you via this method they need sending on to our PALS team. Teams also have to consider whether social media is suitable, especially if they have patients who may try and contact them this way during the night in crisis situations.
Most teams should be able to access Twitter automatically, but to gain access to Facebook you need to request access via our IT Team by emailing them at [email protected]
Also, please let the Communications Team know you are setting up your team on social media so they can ‘follow’ you and retweet or share your messages. The important thing to be aware of is that your messages are open to the public to see – so keep them factual and if a patient wants to talk to you this way ask them to direct message you! If you need any help, the Communications Team can talk you through how to do this.
So if your patients are asking for information this way – why not give it a go!
When things go wrong….
If a defamatory or derogatory comment is made about a member of staff in relation to their work on social media and the Communications Team becomes aware of this the Trust will support you, via The Communications Team, by:
• Alerting the member of staff and their assistant director/director to the comment.
• Flagging the comment asking Twitter/Facebook/YouTube to take the comment/video clip down.
• If no action is taken by the social media organisation, flag it up/complain again.
• If no action is still taken by the social media organisation and a decision is made that action needs to take place, the Communications Team may seek legal advice.
Comments placed on social media, such as Twitter, by individuals is beyond the control of RDaSH, but the Trust will support staff to try to get any such comments removed.
Social Media – want to get involved? We’re rolling out more social media across the Trust and looking for teams who want to get involved! RDaSH currently has a Trust wide Facebook and Twitter page which you can find here: @RDaSH_nhs Rdash Nhs
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Sew & SewWe have an onsite sewing room for work for wards and departments, ordering/altering staff uniforms. We also provide this service to external customers. From curtain making/alterations, soft furnishings, embroidery, to garment repairs and alternations, why not contact them today for more information or a quote on 01302 796009.
The LaundryThe Tickhill Road Laundry offers a personal laundry washing and ironing service. Staff can drop their dirty laundry at work and collect it the next working day, clean and folded. Visit the laundry website for details and prices: http://www.thelaundryservice.org.uk/index.php
Contact the laundry for information on the laundry delivery service. It’s only £7 for a bag of 30 items, including local collection and delivery. Contact the team on 01302 796014.
Print ServicesBased at Walnut Lodge at St Catherine’s, our in-house print service prides itself on quality and a quick turnaround. If you need any printing for business cards, invitations, flyers, greeting cards, calendars or catalogues, contact the team for a quote. We will price match any orders. If you require design services please contact the RDaSH Communications Departnmet on 01302 798053.
Trust CateringVisit one of our three retail catering outlets on the Balby site. The Food and Drink Café is based on the Tickhill Road Hospital (TRH) site and serves hot and cold freshly produced meals and snacks. The Coffee Shop is based in the main entrance of TRH and serves a range of beverages and sandwiches. Or why not visit the Victorian Tea Room in St Catherine’s House for a speciality coffee and a slice of cake? While you are there you could pop into the Walled Garden Centre and take a browse in the gift shop and garden centre.
Warren NurseryThe Warren Nursery is a well-established, award winning 89 place nursery, which is open Monday to Friday between 7.30am to 5.30pm. We cater for children from four months to four years in two purpose-built buildings.
Our aim is to provide a safe, caring and nurturing environment for our children and strive to deliver an outstanding service to parents.
We offer affordable quality childcare with highly experienced staff, all qualified to a minimum of level 3. We also have an early years professional.
The Hutch The Hutch play scheme is a 40-place holiday play scheme, operating during Doncaster school holidays, from 7.30am to 5.30pm.
We cater for up to 40 children aged from four years (in full-time education) to 12 years, in a newly refurbished building.
We offer affordable quality childcare with our dedicated team of play leaders and assistants, boasting a wide range of skills to help devise activities to entertain our children - from arts and crafts and sport, to cookery and days out - all in the care of qualified and caring staff.
For more information about the Warren Nursery and the Hutch Playsheme visit: www.thewarrennursery.org
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Trust services for all...Did you know that these services are available to the public too?
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If you have any news you would like promoting please call the RDaSH communications team on 01302 796204. or email us at:[email protected]
