ConnectionsWhat’s Inside

Page 3 “New 2019

Rebates”

Page 2 “Youth Tour”

February 2019

Join us for cooperative annual meeting Lunch will be in the school cafeteria from 11:15 to 12:30. The official annual meeting will take place in the old auditorium at 1pm. Members will receive registration cards in the mail before the annual meeting. Please bring these cards to the meeting. The annual meeting will consist of the report of Officers, Directors and Committees. There will be an election of two Directors who are nominated from the floor and elected as per Article III, Section 3 of the Association’s Bylaws.Up for election are: District 1 directorship currently held by Brent Imker.* District 3 directorship currently held by Matt Peters.*

˜ Annual Meeting Notice ̃South Central Electric Association Annual Meeting

Entertainment, election of two directors, presentation of Youth Tour Awards, Basin Scholarship Winner

announced and a chance to win prizes.

When: Saturday March 30, 2019 Location: St. James High School,1001 10th Ave N, St. James Lunch: 11:15am to 12:30pm Meeting: 1pm

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Saint James, Minnesota

THE DATA CONTAINED IN THESE MAPS IS PRESENTEDAS IS AND ARE NOT INTENDED FOR THE LOCATION OFUNDERGROUND SERVICES. CALL BEFORE DIGGING.ALL LAND BASE DATA IS PROVIDED BY THE MINNESOTADEPARTMENT OF NATURAL RESOURCES OTHER THANROAD CENTERLINES WHICH ARE PROVIDED BY MINNESOTADEPARTMENT OF TRANSPORTATION. NOT GUARANTEE ISMADE TO THE ACCURACY OF THE DATA.

0 1.5 3 4.5 60.75Miles

SCALE BAR APPLIES ONLY TO THE MAIN MAP

1 inch = 9,043 feet

Printed: 1/30/2017

Document Path: C:\SouthCentral\MXD\MapProduction\SouthCentralWall24x36Districts.mxd

District - DirectorDISTRICT 1 - BRENT IMKER

DISTRICT 2 - RON JORGENSON

DISTRICT 3 - MATT PETERS

DISTRICT 4 - MIKE MIEST

DISTRICT 5 - MARK SANDBERG

DISTRICT 6 - BRAD ASENDORF

DISTRICT 7 - BILL KUNZ

DISTRICT 1 - BRENT IMKER* DISTRICT 2 - RON JORGENSON DISTRICT 3 - MATT PETERS* DISTRICT 4 - MIKE MIEST DISTRICT 5 - MARK SANDBERG DISTRICT 6 - BRAD ASENDORF DISTRICT 7 - BILL KUNZ

22

Sophomores and Juniors Win a free trip to Washington D.C.

2

Area sophomores and juniors have an opportunity to win an all-expenses paid trip to Washington D.C. Students will travel with others from around Minnesota and the country as they visit the sites in and around our nation’s capital. Over 1,500 delegates from electric cooperatives around the country visited Washington D.C. in 2018. The students visited with their congressional representatives, toured famous museums and made memories and friends that will last a lifetime.

Don’t miss this opportunity to make lifetime memories.

1. To enter the contest the student must live within the South Central Electric service area or attend one of the following schools: Butterfield/Odin, Comfrey, Madelia, Martin County West, Mt. Lake, Red Rock Central, St. James, Truman, Windom Area or Westbrook.

2. Each contestant must submit a contest application form and an essay on the following topic: “How are electric cooperatives different from other electric utilities?”

3. Applications are due at our St. James office by March 15, 2019 and the applicant must complete a personal interview on March 20, 2019.

Prizes 1st All-expense paid trip to Washington D.C. June 15-20, 2019. (No substitute prize if unable to make the trip.)

2nd $150 cash award and will serve as first alternate.

3rd $100 cash award and will serve as second alternate.

Contest rules and application forms are available at our St. James office, on our web site www.southcentralelectric.com or by calling 507-375-3164.

Learn more at the national Youth Tour website: http://youthtour.coop or check out the Minnesota Youth Tours Facebook page Minnesota Rural Electric Association Washington D.C. Youth Tour.

3

South Central Electric 2019 REBATE PROGRAMS

Commercial and Industrial Rebates: Rebates are available on a custom basis. Rebates will be based on kW reduction on retrofit projects. To be eligible for a rebate the project must have a minimum savings of 1kW. We do not have rebate programs for new construction. Call SCEA for information on these rebates.

Recipient must be a South Central Electric member. Any checks or credits will be made in the name or account of the member. The program will end when funds are exhausted; additional rebates may be added at a later date. The completed applications will be processed on a first come first served basis as they are received in our office. Rebate applications can be requested by calling the St. James office or available on line at www.southcentralelectric.com.Appliance Rebates: Please see rebate applications for details, MUST BE AN ENERGY STAR APPLIANCE TO QUALIFY. Electric Clothes Dryer .....................................................$25 Credit applied to the energy bill Dehumidifier ...................................................................$15 Credit applied to the energy bill Purchase new Refrigerator and recycle old refrigerator .....$75 Credit applied to the energy bill Purchase new Freezer and recycle old freezer ....................$75 Credit applied to the energy billAir Source Heat Pumps: ................ $400.00Ductless Heat Pump ..................... $400.00Ground Source Heat Pump ........... $400.00/tonAir Conditioner Tune Up .............. $30.00Managed Electric Heat .................. $20.00/kw Radio controlled, qualifies for discount of $.031/kWh on system usage. Stored or dual fuel heat. Heat pumps are not eligible for this program.

South Central Electric Helps Provide Funds for Local Fire DepartmentsThe St. James Fire Department received a $200,400.00 zero interest loan for a new fire truck on January 8th. The loan was provided by South Central Electric through the USDA Rural Economic Development Grant program. South Central Electric received the USDA grant and has used the funds to provide zero interest loans to area fire departments over the past three years. Since receiving the grant South Central Electric has provided zero interest loans to the Lewisville, LaSalle, Jeffers, Ormsby and St. James fire departments. All the loans were used to help fund fire trucks. “The loan for the St. James Fire Department saved the department thousands of dollars” said Sam Hansen, St. James City Manager.

When the loans are paid back to South Central Electric the money is used to provide economic development loans to busi-nesses and organizations within the cooperative’s service area. Last year South Central Electric joined Rural Electric Economic Development, Inc. (REED). REED will oversee the funding and application process for South Central Electric. “Joining REED gives South Central Electric access to more funds and expanded loan opportunities to help our local communities” stated Jim Haler, South Central Electric Member Services Manager.

“As a rural electric cooperative, South Central Electric, has access to some USDA economic development programs. These pro-grams along with joining REED gives us the ability to encourage economic growth within our service area. Providing money for area fire departments to purchase the equipment they need to keep us safe is a big part of that” expressed Haler.

Jim Haler, South Central Electric Member Service Manager, (right) hands St. James Fire Chief Brad Orvis (middle) and City Manager Sam Hansen (left) a check for $200,400.00. The money is a zero percent loan for the department’s new fire truck. South Central Electric received a USDA Rural Economic Development Grant to provide zero interest loans to area fire departments.

Official monthly newsletter

South Central Electric71176 Tiell Dr., PO Box 150St. James, MN 56081-0150

(507) 375-3164E-mail address:

sce@southcentralelectric.comWeb:

www.southcentralelectric.comOffice hours:

Monday through FridayMay 1 – September 30: 7 a.m. to 3:30 p.m.October 1 – April 30: 8 a.m. to 4:30 p.m.

Ron Horman, General Manager

Board of DirectorsMark Sandberg, President

Ron Jorgenson, Vice PresidentBrent Imker, SecretaryMike Miest, Treasurer

Brad Asendorf, Director William Kunz, Director Matt Peters, Director

The Board meets the fourth Tuesday of the month at South Central Electric’s building

at 71176 Tiell Dr., St. James, MN.

Starting October 1 office hours are 8 a.m. to 4:30 p.m.

This institution is an equal opportunity provider and employer.If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at program.intake@usda.gov.

ONLINE PAYMENT AND BILLING WITH SMARTHUB

www.southcentralelectric.com

on Facebook!

Members can now pay their bills on-line with South Central Electric's new on-line bill payment system; SmartHub. You can even download the SmartHub app for your mobile device or tablet.

To get started visit our web site southcentralelectric.com and click on the SmartHub logo. Once you are at the SmartHub site you'll have to sign up as a first time user by clicking the "New User" link and follow the prompts.

Once you're signed up, you can:■ Pay your bill immediately with a secure

on-line payment.■ View monthly electric usage and history.■ Manage account information and track

payment history from mobile devices or the web.■ Submit meter readings.■ Receive emails regarding bills.■ Sign up for automatic payments.For your mobile device or tablet download the free "SmartHub" app from the APP Store or Google Play.

South Central Electric Partners with Cooperative Response Center, Inc. Working Together to Provide Service ExcellenceOne of the most cost-effective ways South Central Electric has to provide around-the-clock customer service is to use a contact center. Recently, South Central Electric partnered with Cooperative Response Center, Inc. (CRC), a nationwide, 24/7 contact center, to assist with its customer service needs.

With locations in Austin, Minnesota, Dunlap, Tennessee, and Abilene, Texas, CRC specializes in call handling and dispatching line crews, providing service excellence by focusing on the human side of technology. South Central Electric chose to join CRC to provide members a way to call after normal business hours. Our on-call linemen used to receive the calls. During a large outage members calls could go answered because the line crew were busy working on the outage. Members can now use our toll-free outage number, 888-805-7232, and should have their calls answered.

CRC provides services primarily to rural electric utilities, including after-hours dis-patch and around-the-clock customer care. When you call after regular business hours, your call is immediately routed to the call center where knowledgeable staff members can address your concerns regarding electrical emergencies. It will dispatch crew mem-bers and follow up with you, if requested, to assure your power has been restored. It is helpful that you provide important key information to avoid delays in getting help to you as quickly as possible, including your account number, physical address and, most importantly, your map location number. All of this information can be found on your billing statement.

Keeping your contact information updated is crucial. If you are calling from a phone number South Central Electric has on file, your call automatically will sync with your account information, considerably shortening the response time.

As a member of Touchstone Energy, South Central Electric has found the values of CRC mirror its own as a member-driven company, putting service excellence in the forefront.

Our outage number is 888-805-7232.