February 4, 2014

Workday Manager Town Hall

John HrusovskySr. Project Manager

Welcome

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Agenda

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Welcome John Hrusovsky 9:00 – 9:05

Manager Role in Workday Janis McEldowney 9:05 – 9:20

Performance Management Update Mary Campbell 9:20 –9:50

Workday Project Update John Hrusovsky 9:50 – 9:55

WD 21 Visual Redesign Implementation Margaret Harrington 9:55 – 10:00

Q & AWorkday Team

Janis MollieDavid

10:00 – 10:30

Janis McEldowneyAssociate Senior Vice President, Human Resources

Manager Role in Workday

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• Workday – a new tool for Managers− Contact information− Work history− Compensation− Performance (staff)− Employee title− Terms and conditions of employment

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Manager Role in Workday

• What does a Manager do in Workday?− Review / Approve / Deny

Hires Compensation changes Time off requests Title changes

− Notifications− Create positions− Complete transactions

• Delegation− For all business processes− Reassign individual tasks

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Manager Role in Workday

• Role of Manager’s Manager− Notification create position− Approve compensation changes

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Manager Role in Workday

• Check out the Workday Help website http://workdayhelp.usc.edu/ to view:

− QRGs (Quick Reference Guides)− FAQs (Frequently Asked Questions)− Manager Self-Service Videos− Workday Icon Glossary− Workday Terms Glossary− Other Resources

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Resources Available for Managers

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Examples from My Team icons:– Direct Reports– My Team• My Organization Chart• Directory Swirl• Organization Charts

– Team Time Off• Time Off and Leave Calendar

Workday Reports for Managers

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Workday Examples

Examples of what a manager can do in Workday:• View Time Off balances of an individual

record• Compensation summary of employee record

Mary CampbellAssistant Vice President, Talent & Organizational Effectiveness

Performance Management Update

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REIMAGINING PERFORMANCE MANAGEMENT @ USC

Stronger Trojans. Stronger Troy.

Objectives

1. Introduce the new Performance Management Cycle

2. Review performance criteria and understand performance review and goal-setting processes (IDP)

3. Inform Managers of tools, templates and training

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What is Changing?

Inconsistent Process & Practices

Consistent Process & Practices

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USCPERFORMANCE

CRITERIA

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Performance Management

Online learning platform that houses all training

assets

System to complete Performance Reviews, Goal-Setting, and IDP

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trojanlearn.usc.edu

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trojanlearn.usc.edu2/4/2014

USC Individual Development Plan (IDP)

Developing your Direct Reports

Motivating Employees

Passion & Energy

PHASE 2 DEVELOPJul – Sep

Give Honest & Constructive Real-Time Feedback

Managing Performance

Listen to your team

PHASE 3MONITOROct – Dec

USC Intro to Performance Management

Creating a High Performance Team

Setting & Managing Priorities: Mission and Goals

Achieving SMART Goals

PHASE 1PLAN

Apr – Jun

2 hours 25 min Total: 1 hour, 20 min

USC Performance Evaluations

Performance Appraisal Essentials: Planning for Appraisals

Preparing your Performance Appraisal

PHASE 4EVALUATEJan – Mar

1 hour, 20 min

Training Curricula: Managers

1 hour, 15 min

Talent Management Website

Performance Management Webpage

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Performance Management Module Training

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• Performance Management module training is coming soon. Please visit the Training Calendar at: http://newsystems.usc.edu/calendar/index.asp periodically to view dates and times.

Click here to play promo ad

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Questions?

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John HrusovskySr. Project Manager

Project Update

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• Go-live statistics− We had 30% more logins and 40% fewer help calls

and emails than Cornell’s Workday Implementation (a comparable Workday implementation in size and complexity)

− Approximately 50,000 user logins total from Dec 2 to Jan 6

− 11,000 employees have logged in through Jan 13− We have completed payroll for 2 Hospital Bi-

weekly periods, 2 University Bi-weekly periods, and 1 Monthly period with few issues

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Project Update

• Stabilization− Finalizing Operational Support− “Reimagining” Performance Management− Implementing WD 21 Visual Redesign− Improving System Performance− Working through Accounting issues− Preparing for “must haves” implementation

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Project Update

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Margaret HarringtonWorkday Change Management Lead

WD 21 Visual Redesign Update

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• USC will switch to the WD 21 user interface in March

• WD 21 Visual Redesign Major Changes− “Look and feel”− Homepage− Inbox – No Workfeed− Worker Profile− Icons/buttons – Approval, Submit, Actions, etc.

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WD 21 Visual Redesign Update

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Workday 21 Demo

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WD 21 Visual Redesign Update

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Visit the WD Support Website (http://workdayhelp.usc.edu/) for project updates, updated reference and training material, Workday terms/icon glossaries, etc.

Watch for information on the WD 21 Visual Redesign transition

Take a few moments to review Performance Management information and updates on Trojan Learn

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Next Steps

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Q & A

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