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FEDERAL RESPONSE TO CHANGING PROGRAM PERFORMANCE MEASUREMENT NEEDS
Robert GarciaRegional Administration, Region IX Office
Administration for Children and Families (ACF)
August 20, 2014 National Association for Program Information
and Performance Management Annual Conference
What is the Administration for Children & Families?
The Administration for Children & Families (ACF) is the primary human services division within the U.S. Department of Health & Human Services (HHS). www.acf.hhs.gov Annual budget of over $51B, 2nd largest agency after
CMS. We promote the economic and social well-
being of families, children, individuals and communities. Major programs: Head Start, Child Care, Temporary
Assistance for Needy Families (TANF), Child Support Enforcement, Low Income Home Energy Assistance Program (LIHEAP), Refugee programs (UAC) and Child Welfare programs (Foster Care etc).
Provide grants to states, local governments, non-profit groups, faith and community-based organizations, Tribes, and Native American Communities.
What is GPRMA? Update to the Government Performance and
Results Act (GPRA) – GPRA Modernization Act of 2010
Requires the following: Requires OMB to develop federal government
Priority Goals Requires Agencies (e.g. HHS) to support federal
priorities and report progress quarterly Put cross-cutting results online (see
performance.gov) Hold senior leaders accountable for results,
including creation of Agency Performance Improvement Officer role
Reduce unused or outdated reporting by 10% the first year
HHS Priority Goals (FY 2014-2015 cycle)
Improve health care through meaningful use of health information technology.
Improve patient safety. Improve the quality of early childhood
education. (ACF is lead) Reduce combustible tobacco use. Reduce foodborne illness in the
population.
Basic Priority Goal Process
Collaboration spearheaded by new leadership position – Deputy Assistant Secretary and Inter-Departmental Liaison for Early Childhood Development (currently Linda Smith)
Quarterly public reporting on key measures and milestones (see www.performance.gov)
Bi-annual face-to-face meetings with HHS senior leadership and program leadership
Ongoing and regular collaboration (Child Care, Head Start, Dept. of ED) to move forward to goal achievement
Opportunity to educate top leaders about specific programs/activities and work across Departments
“Improve the quality of early childhood education.”
ACF Strategic Initiatives Plan
Updated annually (“living plan”) Cascades from the HHS Strategic Plan to
create a full continuum of accountability mechanisms
Articulates ACF priorities, strategies, and program-specific objectives
www.acf.hhs.gov/about/strategic-plan
ACF Program Performance Data
Funding opportunity announcements more detailed in terms of reporting requirements: Outcomes expected Program performance evaluation plan Performance Progress Reports (PPRs)
Ensures all grantees meet a certain minimum standard of performance with standardized set of data to monitor and manage programs Internal management measures vs. external
GPRA measures for Congress (included in budget request)
Ongoing Challenges
Large variation across states in terms of resources, capacity, data quality, etc.
Large variation across states in terms of program administration (e.g. Block Grants) making it difficult to aggregate outcome data
Program silos Federal priorities are not necessarily the same as
state priorities Turnover in key positions Maintaining the momentum
Lessons Learned
Creating a shared short-term ‘measurable’ set of goals can:
Improve communication and collaboration Increase innovation Enhance existing relationships/collaborations Better/creative use of resources Improve value to American Public
Questions?
Robert Garcia, Regional AdministratorACF Region IX90 7th Street, 9th FloorSan Francisco, CA 94103Robert. [email protected] (415) 437-8439