PRELIMINARY INTERACTION MEETING WITH THE 7 CPC
VISION STATEMENT OF INDIA POST
“India Post will be a socially committed, technology driven, professionally managed & forward looking Organization”
FEDERATION OF NATIONAL POSTAL ORGANISATIONST-24 ATUL GROVE ROAD, NEW DELHI-110 001
HISTORY
1. POSTAL SERVICES IN INDIA ESTABLISHED DURING 1766
2. POSTAL SERVICES NATIONALISED DURING 1837
3. MONEY ORDER SERVICE IS INTRODUCED IN 1880
4. PARCEL SERVICES INTRODUCTED IN 1854
5. RAILWAY MAIL SERVICES ESTABLISHED IN 1863
(INDEPENDENT WING)
6. RAILWAY MAIL SERVICE MERGED WITH POSTAL WING IN
1927
7. P&T BIFURCATED FROM 1-1-1985
YesterdayMONOPOLY
MANUAL
TodayCOMPETITION
AUTOMIZATION
TomorrowSURVIVALDIGITAL
POSTAL EMPLOYEES STATUS
POSTAL NETWORK AT A GLANCE1. Total Number of Postal Circles 22 2. Total Number of Postal Regions 37 3. Total Number of Postal Divisions 442 4. Total Number of RMS Divisions 695. Total Number of Post Offices in the Country 154,8226. Total Number of Post Offices in Rural Areas 139,086 7. Total Number of Post Offices in Urban Areas 15,736 8. Total Number of GPO 24 9. Number of Head Post Offices 810 10. Number of Sub Post Offices 24,634 11. Number of ED Branch Post Offices 129,37412.Total Number of Countries covered under International
Speed Post 98
StrengthStrong Network & Infrastructure Cost EffectiveSecurity / Safety with respect to
depositsEfficient ManpowerVast business experience Established redressal machinery
Opportunity:Increasing number of customer baseInflationary marketTechnological AdvancementGrowing number of International transactions
ThreatIncreasing market share of competitorsInternet PenetrationAdvertisement
SERVICES
MAIL BUSINESSFINANCIAL SERVICES
PREMIUM PRODUCTS
IN CRORES Particular 2006-07 2007-08 2008-09 2009-10 2010-11 2012-13 1. Postcards 158.3 149.43 154.54 156.41 146.85 134.56 2. Letters 387.69 366.56 373.98 357.48 359.87 355.77 Speed Posts 12.86 17.73 21.14 24.08 27.45 39.2 Registered 17.15 15.54 15.21 15.11 16 16.87 Insured 0.77 0.74 0.73 0.74 0.09 0.09 Value Payable 0.28 0.29 0.29 0.32 0.3 0.28 Unregistered 356.64 332.27 336.61 317.23 316.44 299.32 3. Newspapers 48.66 49.89 51 48.69 50.76 50.68 4. Parcels 10.57 11.17 10.98 11.73 10.41 9.81 Express Posts 0.56 0.64 0.72 0.67 0.82 1 Registered 2.28 2.27 2.29 2.32 1.01 1.02 Insured 0.27 0.26 0.26 0.26 0.1 0.1 Value Payable 0.27 0.23 0.22 0.22 0.14 0.2 Unregistered 7.2 7.78 7.49 8.27 8.34 7.49 5. Packets 75.91 80.43 85.46 84.67 93.93 86.37 Registered 0.42 0.41 0.59 0.42 0.34 0.36 Value Payable 0.31 0.27 0.24 0.2 0.21 0.18 Unregistered 75.18 79.76 84.63 84.05 93.38 85.82 Total (1 to 5) 681.13 657.48 675.96 65898.35 661.82 637.18Source : Department of Posts, Ministry of Communications & IT
MAIL TRAFFIC HANDLED
Potential Forces Impacting on Mail Business
• Globalization• Entry of private players• Growth of mobile communication• Focus on advanced technology• Higher delivery standards• IPO Act 1898 amendment is pending
INDIAN SCENARIO IN COURIER INDUSTRY
Revenue DistributionRevenues of Major Player in the Indian Market (Rs. bn)
• 2300 courier companies in India• Blue Dart Express Ltd. is the market leader, with a 36% market share
FINANCIAL SERVICESSAVINGS ACCOUNT (2011-2012)
TYPE OF A CCOUNTS REVENUE REALIZED (Cr)
SB 34068.43
RD 62662.48
TD 27389.37
FD 24.20
CTD 6.71
PPF 35991.56
MIS 205286.62
NSS-87 4088.55
NSS-92 379.42
SENIOR CITIZEN 26762.99
TOTAL 396660.33
POSTAL LIFE INSURANCE
NO. OF POLICIES IN HAND (2011-2012)
5006060
VALUE OF THE BUSINESS (In crores)
76591.33
PREMIUM COLLECTED (In crores)
3681.03
NO. OF POLICIES ISSUED (2012)
482423
RURAL POSTAL LIFE INSURANCE (RPLI)
NO. OF POLICIES IN HAND(2012)
13547355
VALUE OF THE BUSINESS (In Crs)
69754.17
PREMIUM COLLECTED 1558.93
NEW BUSINESS
NO. OF POLICIES ISSUED 2714857
PHILATELY WING
NO. OF CENTRES (2012) 1032
REVENUE REALISED (IN THOUSANDS)
NA
Potential Forces Impacting on Banking Services
STRENGTH
• More products in comparison to SBI• More branches, more facilities• More services
WEAKNESS• No advertisements• Not provide loan to consumers• Lower rate of interest on deposits• Non grant of Banking Licence by RBI
POSTAL DEPARTMENT
No. of Account s No. of Account s No. of Account sIn Lakhs In Lakhs In Lakhs2009-10 2010-11 2011-12
0
200
400
600
800
1000
1200
1400
885.64993
964.766269999999
1158.2552
PREMIUM PRODUCTSPARTICULARS
SPEED POST
EXPRESS PARCEL POST (EPP)
BUSINESS POST
RETAIL POST
MEDIA POST
BILL MAIL POST
E-BILL
GREETINGS
LOGISTICS
OTHERS
Growth : 14.38%
HIGHER RESPONSIBILITY
PA & SA CADRE ARE WORKING MORE THAN OTHER CENTRAL GOVT EMPLOYEES
POSTMAN / MAIL GUARD LIKE AMBASSADORS
129,374 POST OFFICES MANNED BY GDS
MTS JOBS DIFFERENT IN RMS & POST OFFICE
MMS DRIVERS
ADMINISTRATIVE OFFICES
POSTAL CIVIL
DIRECTOR POSTAL ACCOUNTS
SBCO
The role of the Post in supporting the development of the digital economy
Postal services of the 21st
centuryE-communication
E-governmentE-commerce
E-finance
E-Government
strategy
Rise of entrepre-neurship and SMEs
International e-
commmerce and trade
Cyber-security issues
Digital and financial inclusion
Inter-connection of services
and networks
Efficient and
affordable selling and distribution
network
Information society needs
Opportunities
Challenges
Thank you ! Conclusion
• Posts are innovating and diversifying to adapt to the needs of the information society
• Posts are key partners for governments to provide inclusive e-communication and e-government services
• Posts offer a universal platform for e-commerce, and for facilitating international trade
• UPU is supporting the development of secure, innovative postal electronic platforms in its 2013-2016 strategy
• NINE UNIONS ARE AFFILIATED WITH MY FEDERATION
• AFFILIATED UNIONS WILL DISCUSS THEIR SECTIONAL DEMANDS
• FNPO hope and trust that 7 CPC would help India Post to reach the target by recommending reasonable pay to the Postal Employees
