FedEx Ship Manager API/DIRECT · · 2006-03-251227 Hawaii origin or destination not allowed on...

FedEx Ship Manager® API/DIRECT

Tagged and XML Transaction Error Codes and Messages

Jun05.0

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The information contained in this Tagged and XML Transaction Error Codes and Messages is confidential and proprietary to FedEx Corporate Services, Inc. and its affiliates (collectively "FedEx"). No part of this Tagged and XML Transaction Error Codes and Messages may be distributed or disclosed in any form to any third party without written permission of FedEx. This guide is provided to you under and its use is subject to the terms and conditions of the FedEx End User and/or Consultant License Agreement. The information in this document may be changed at any time without notice. Any conflict between either of these guides, the FedEx End User and/or Consultant License Agreement, and the FedEx Service Guide shall be governed by the FedEx End User and/or Consultant License Agreement and the FedEx Service Guide, in that order.

© 2005 FedEx. FedEx and the FedEx logo are registered service marks. All rights reserved. Unpublished.

Table of Contents

FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 1

Table of Contents

Tagged Transaction Error Messages......................................................................................................................................................................... 2

XML Transaction Error Messages ............................................................................................................................................................................ 80

Tagged Transaction Error Messages



Error # (Field tag 2) Error Message (Field tag 3)

0 Transaction successfully completed

38 Invalid tracking number

105 Internal FedEx Server error (0105)

702 Record not found

706 Duplicate tracking number

911 Resources are unavailable to service your request

1101 Airbill already deleted - delete request ignored

1102 Communications response from service uncertain - no reply message found

1103 Unexpected reply from service

1104 The service call failed

1105 WARNING - Received data overflow for transaction type; excess ignored

1106 Rate request failed - Service Status code

1107 URSA request failed - Service Status code

1108 No courtesy rates provided for pay types “Bill Recipient” or “Bill Third Party”

1109 The airbill number you have entered is invalid

110A The login failed

110B Internal FedEx domestic ship error (110B)

1110 Label Password does not meet minimum size

1111 Label Password exceeds maximum size allowed




1112 Label Password not present or invalid

1113 Label expiration date exceeds the maximum number of days

1114 Label expiration date must be present

1115 Invalid format for label expiration date

1116 Exceeded expiration date

1117 Label is expired: Reprint not allowed

1118 Unable to cancel because label has been generated

1119 Tracking number already cancelled

111A Label has expired

111B Label expiration date must be >= today

111C Label expiration date must be >= today and < 30 days in future

111D Internal system error when processing request

111E Tracking number is not in the database

1120 Merchant phone number is required and length must be at least 10 and not greater than 15

1121 Merchant contact name and/or company name required

1122 URL expiration date is required

1123 URL email address is required

1124 URL email address length cannot be > 120

1125 URL email message length cannot be >200

1130 Request type must be 5

1131 Return reason description can not be greater than 60 characters

1132 Insight content capture fields are not allowed with Print Return Labels




1200 Service type does not allow alcohol

1201 Payment Type not allowed with COD

1202 No COD allowed for bill third party

1203 Unknown or invalid transaction

1204 Bad command line arguments

1205 Service type does not allow inaccessible dangerous goods

1206 Service type cannot have declared value greater than $500

1207 Declared Value cannot exceed $50,000

1208 Service type cannot have declared value lower than $250

1209 Length, width, or height cannot be 0

120A Girth + length exceeds maximum of 84” for service type

120B Length exceeds maximum for service type

120C Service type does not allow accessible dangerous goods

120D Express Saver service not allowed for ‘Bill Recipient’ or ‘Bill Third Party’

120E Package length width and height dimensions must each be at least 7 inches for service type

120F Recipient address and ZIP required

1210 Service type does not allow dry ice

1211 Puerto Rico destinations not valid via Domestic Ship – use International Ship

1212 Hold At Location requires complete hold address including ZIP code

1213 Release specified but no authorization number provided

1214 COD service not available

1215 Economy Letter service not available




1216 Release not allowed on dangerous goods shipment

1217 No Hold At Location with ‘Inside’ or ‘Residential Delivery’

1218 Service requires US domestic origin

1219 Invalid package count

121A Saturday delivery to Hawaii destinations not available

121B No ‘Hold At Location’ for service type on Saturday

121C No Saturday delivery for freight

121D Saturday delivery allowed only for Thursday ship date on Economy service

121E Saturday delivery allowed only for Friday ship date on Priority service

121F Service type does not allow Saturday delivery

1220 No Saturday delivery with commitment

1221 Saturday delivery to Alaska not valid with commitment

1222 Saturday pick-up only available on Saturday ship date

1223 Saturday pick-up for Hawaii origins not available

1224 No Saturday pick-up for freight shipments

1225 No Saturday pickup for service type with commitment

1226 Service type not supported or defined

1227 Hawaii origin or destination not allowed on service type

1228 Service does not allow dimmed packaging

1229 Service type not valid with commitment

122A Received data underflow for transaction

122B The service call failed - attempting local upload




122C Submitted weight evaluates to 0

122D Dry ice specified but dry ice weight evaluates to 0

122E Saturday delivery and Sunday delivery are mutually exclusive

122F Inconsistent - weight is less than dry ice weight

1230 Invalid weight (too high) for service type

1231 Invalid weight (too low) for service type

1232 Weight exceeds maximum for service type

1233 Length and girth + length too small for submitted weight and service type

1234 No COD allowed with service

1235 Bad ZIP code format

1236 Reply-to-client failed

1237 This service not available to this ZIP code

1238 Drop-off and Saturday pick-up mutually exclusive

1239 Shipper account number must be provided for Bill Sender

123A Saturday pick-up for Puerto Rico origins not available

123B Invalid current date

123C Invalid future date

123D No Inside Pickup with service type

123E No Inside Delivery with service type

123F Sunday shipment should be marked 'future day'

1240 L, W, Height exceeds maximum (70 inches, 48 inches, 48 inches) for service

1241 Invalid date or time format




1242 No COD allowed with commitment

1243 Shipment originated from Canadian version

1244 COD Amount must be between 0 and $9,999,999.99

1245 Invalid payment type

1246 Release not allowed on COD shipment

1247 Required address field missing: Contact name

1248 Required address field missing: Company

1249 Required address field missing: Address1

124A Required address field missing: Address2

124B Required address field missing: City

124C Required address field missing: State

124D Required address field missing: ZIP code

124E Required address field missing: Phone number

124F Required address field missing: Country

1250 'Bill Recipient' or 'Bill Third Party' not allowed for service

1251 COD flags or amount cannot be set for non-COD shipment

1252 Account number field must be numeric

1253 Height supplied exceeds height maximum for service

1254 Width supplied exceeds width maximum for service

1255 Alaska origin or destination not allowed on service type

1256 Sender Postal Code is required for US or CA

1257 Recipient Postal Code is required for US or CA




1258 Sender Country is required

1259 Recipient Country is required

125A Invalid transaction request type

125B Invalid rate quote payment type

125C Credit card authorization failed

125D Unable to authorize credit card number

125E A/R balance exceeds credit limit

1260 Puerto Rico origin not allowed for payment type

1261 Sunday service not available

1262 Sunday delivery for Hawaii origins not available

1263 Sunday delivery for Puerto Rico origins not available

1264 No COD allowed with Sunday delivery

1265 No hold at location allowed with Sunday delivery

1266 Saturday pickup with given destination not allowed with Sunday delivery

1267 Invalid customer number

1268 Invalid drop off flag option

1269 The selected Service type is not allowed with Emerge

126A Emerge Shipment ID is invalid

126B Emerge Merchant ID is invalid

126C No-Indirect-Delivery not allowed with service type

126D COD shipments are not allowed with Emerge

126E Dry Ice shipments not allowed with Emerge




126F Signature release is not allowed with Emerge

1270 Emerge not allowed with freight service in H3 delivery areas

1271 Sunday delivery is not allowed with Emerge

1272 COD Add Freight Flag must = 1 when Rate Indicator = 1

1273 Multi-piece shipment not allowed for requested package type

1274 Multi-piece shipment requires master trknum and master form id fields

1275 COD shipments are not allowed with Bill-Credit-Card payment type

1277 The specified service is not available with returns

1278 Declared value cannot exceed $1000 for returns

1279 Invalid pre-assigned tracking number

127A Invalid pre-assigned form ID

127B Alternate Sender not allowed

1300 Internal consistency error - bad transaction passed to CheckLength

1301 Returned URSA service type does not match that for submitted service type

1302 Track number request failed - Service Status code

1303 Missing prerequisite logon - authentication failed

1311 For Puerto Rico to US shipments please use Domestic ship

134F Solution Type Should be Numeric

1422 Invalid transaction number

1423 Hold at location postal code must be 5 or 9 digits

1424 Country for Alternate Sender Address and Country for the origin of the shipment must be the same

1425 Alternate Sender Address postal code must be 5 or 9 digits




1426 Alternate Sender Address phone for US/Canada must be 10 digits

1427 Canada alternate sender postal code must be six characters [ananan]

1428 Invalid Canada alternate sender postal code format

1429 Alternate Sender phone number length cannot be more than 15 digits

142B Invalid AES filing status value - must be 'S' for self-filer

142C AES or FTSR Exemption required

1450 Canada 'Hold At Location' requires province

1451 Canada 'Hold At Location' postal code format must be 'ananan'

1452 US or Puerto Rico Hold At Location requires state

1523 Canada postal code format must be 'ananan'

1524 Canada hold at location postal code must be six characters [ananan]

1525 Canada importer postal code must be six characters [ananan]

1526 Canada recipient postal code must be six characters [ananan]

1527 Invalid Canada sender postal code format

1528 Invalid Canada recipient postal code format

1529 Invalid Canada hold at location postal code format

152A Invalid Canada importer postal code format

152B Sender email address required for Ship Alert Notification

1555 Saturday delivery to ZIP or postal code not allowed

1556 Saturday pickup from ZIP or postal code not allowed

1700 Incomplete commodity information

1701 Please provide description




1702 Please provide country of manufacture for line 1




1706 Customs value must be 1 or NCV (No Customs Value)

1800 Electronic Commercial Invoice not allowed for document shipment

1801 Ultimate destination country required for commercial invoice

1802 Terms of sale required for commercial invoice

1803 Recipient country does not allow electronic commercial invoice

1804 Complete importer information is required for electronic commercial invoice

1805 Importer state/province is required for commercial invoice

1806 Importer ZIP or postal code is required for commercial invoice

1808 Importer ZIP or postal code must be 5 or 9 numeric digits

1F20 ZIP code must be 5 or 9 numeric digits

1F21 Sender ZIP code must be 5 or 9 numeric digits

1F22 Recipient ZIP code must be 5 or 9 numeric digits

1F25 Ship date must be 8 numeric digits

1F30 Recipient Phone must be 10 digits

1F31 Sender phone must be 10 digits

1F32 Recipient phone for US or Canada must be 10 digits

1F33 Sender phone for US or Canada must be 10 digits

1F34 Phone number for US or Canada must be 10 digits




1F35 Phone number length must be 15 digits max

1F36 Recipient phone number length cannot be more than 15 digits

1F37 Emerge shipment ID is required since Emerge merchant ID is present

1F38 Emerge merchant ID is required since Emerge shipment ID is present

1F39 Emerge shipment ID length exceeds the maximum length of 15 characters

1F40 Emerge merchant ID length exceeds the maximum length of 15 characters

1F55 Account must match owner’s state, postal code, and country

1901 An invalid origin ZIP or postal code was entered

1902 An invalid destination ZIP or postal code was entered

1903 An invalid origin country code was entered

1904 An invalid destination country code was entered

1905 Cannot ship from this origin ZIP or postal code to this destination ZIP or postal code

1906 Package is too large

1907 Calculated or Actual Weight must be between 1 lb. and maximum allowable weight

1908 COD Amount is not within limits for this collection type

1909 An invalid minimum shipment weight was specified

1910 An invalid zone was specified

1911 Number of packages must be greater than 1

1912 An invalid weight was entered

1913 Lbs. must be between 1 and 150

1914 Kgs. must be between 1 and 68

1915 There was no State or Province found for the specified ZIP or postal code




1916 Invalid dimensions have been entered

1917 An invalid accessorial was entered

1918 Declared values greater than $50

1919 FedEx Home Delivery premium services are not available to this destination

1920 Accessorials are not available from this origin ZIP or postal code to this destination ZIP or postal code

1921 Rates are not available from this origin ZIP or postal code to this destination ZIP or postal code using the current package information

1922 Transit information is not available

1923 Surcharge information is not available from this origin ZIP or postal code to this destination ZIP or postal code

1924 Customer Information Database Error

1925 Customer Account is not multi-weight enabled

1926 Database Connection Pool empty

2303 FedEx account number status has changed. Please contact your FedEx Account Representative.

2500 Client software version not supported

2501 Internal FedEx account validation error (2501)

2502 Invalid transaction type

2503 Meter number not found

2504 Valid FedEx account number required for bill recipient or bill 3rd party

2520 Account has been marked for deletion

2521 Account has been marked cash-only

2522 Account is international (not US or Canada)

2523 Account is non-revenue

4000 Unable to rate (4000)










4035 Bad Return code from FedEx mainframe (IMS) system

4036 Non Revenue Account

4049 Incorrect software revision

4050 Incorrect software version

4051 FedEx Ground shipping is temporarily unavailable

4052 Invalid Request

4053 Invalid Meter Number

4054 Invalid Customer Account Number

4055 Invalid shipping date

4056 Invalid service type

4057 Invalid recipient postal code

4058 Invalid state code


4060 Invalid weight for selected service

4061 Invalid declared value

4062 Invalid length




4063 Invalid width

4064 Invalid height

4065 Invalid shipment handling


4067 Package dimensions are missing

4068 Shipment too small or too large

4069 This is a city center account number

406A Invalid sender ZIP code

406B Inside pickup unavailable

406C Inside delivery unavailable

406D Invalid total shipment weight for selected service

406E Invalid credit card expiration date

4070 Account number marked for delete

4071 Cash-only account

4072 ZIP or postal code is neither in US nor in Canada

4073 Could not communicate with FedEx mainframe (IMS) system

4074 Ground Rating (GSE) failed or Ground Account is invalid









407A Unable to rate (407A)

407B A/R exceeds limit

407C Invalid Sunday delivery flag

407D Invalid Priority Alert flag

407E Account number is non-numeric

4080 COD shipments are not allowed

4081 Inaccessible dangerous goods are not allowed

4082 Sunday delivery is not allowed

4083 Saturday Freight service is not allowed to the destination

4084 Saturday pickup freight is not allowed

4085 Saturday delivery is not allowed

4086 Saturday hold at location not allowed

4087 Saturday pickup requires Saturday ship date

4088 Saturday pickup not allowed for service

4089 Sunday delivery not available

408A Sunday hold at location not available

408B Sunday delivery not allowed for Hawaii origin

408C COD not allowed with service

408D COD not allowed with bill recipient

408E COD not allowed with bill 3rd party

4090 Credit card authorization failed

4091 Invalid or missing Variable Handling Charge




409E Invalid Return Shipment Indicator

4201 Rates are not available for this account

4202 Internal FedEx international rate error (4202)

4203 Account inactive

4204 No location for origin

4205 No currency conversion available

4206 Negative invoice amount

4207 Zero invoice amount

4208 Invalid transaction code

4209 Invalid service code

420A Invalid billing currency

420B List rates are not supported for international

420C FICE surcharge error

4221 Rating is not available for selected country combination

424E Invalid origin station

4253 Invalid destination station

4254 Invalid destination postal/country pair

425F Invalid payment type

4263 Invalid shipper account

4264 Invalid bill shipper account

4269 Invalid or missing date

426A Invalid carriage value




426B Invalid carriage currency

426E Invalid weight type


4274 Invalid weight. Must be greater than zero and contain one explicit decimal place

42AB Invalid origin country or postal code

42AC Invalid destination country or postal code

42AD Invalid destination state

42AE Invalid origin state

42C1 Invalid postal code or service not available for postal code

42E0 Saturday Freight service is not allowed to the destination

4300 Internal FedEx rate error (4300)

4303 Internal FedEx rate error (4303)

5010 Account number is required but was not supplied

5011 Meter number is required but was not supplied

5012 Account number not in database

5013 Meter number not in database

5014 Invalid or missing package count

5015 Invalid or missing package weight

5016 No contact name specified

5017 Invalid company close time

5018 Unable to pickup before close time

5019 Too late for pickup




5020 No pickup service today

5021 No pickup on Sunday or holiday

5022 Could not communicate with FedEx mainframe (IMS) system

5023 Bad transaction number

5024 Bad Address; it is empty or missing

5025 Bad City; Field is empty or missing

5026 State field is empty or missing

5027 ZIP code field is empty or missing

5028 Invalid ready time

5029 Invalid country code

5030 Invalid ZIP Code

5031 Recipient ZIP Code is invalid

5032 Recipient ZIP Code is an Unserved P.O. Box

5033 Recipient ZIP Code is a served P.O. Box

5034 No Service in Recipient ZIP Code

5035 Service is not available to this location

5036 Too Late For PickUp Service - Drop off available

5037 Constant Surveillance Service is not allowed to this location

5038 Dangerous goods are not allowed to this location

5039 Dry Ice is not allowed to this location

5040 No 'Hold At Location' service to this location

5041 Sender ZIP Code is a P.O. Box




5042 Invalid pickup time

5043 Recipient ZIP Code is out of delivery area

5044 Ready time after cutoff time

5045 Cash-Only Account

5046 Missing authentication flag

5047 Invalid confirmation number

5048 Invalid location ID

5049 No Dispatch found for this account

504A Invalid customer name

504B Invalid phone number

504C Previous day pickup. Cannot cancel or update

504D Pickup already made. Cannot cancel or update

504E General update error (504E)

504F Pickup was cancelled. Cannot update

5050 'Add Freight Charges to C.O.D.' requires C.O.D. currency

5051 C.O.D. can not be selected with a payment type of 'Collect'

5052 Payment type can not be 'collect' for packages with origin or destination of Alaska

5053 Internal dispatch error (5053)

5054 Dispatch already exists

5055 Intra-country service not available

5056 Cannot schedule pickup beyond 1 working day

5057 Invalid date




5058 Past Express Freighter cutoff. Use International Priority Service

5059 Cannot schedule dispatch

505A State or postal code change not allowed

505B Must reschedule to change pickup day

505C Invalid package location

505D Carrier code not specified

505E No remarks

505F Invalid dim width

5060 Invalid dim length

5061 Invalid dim height


5063 Invalid field LTD

5064 Invalid truck size

5065 Invalid booking number

5066 Invalid girth

5067 Invalid department, floor, or suite code

5068 Invalid weight

5074 Internal FedEx dispatch error (5074)

5075 Incomplete date returned

5076 Incomplete time returned


5078 Express Tag service is not available as requested




5079 Both contact name and company name are blank

507A Currency code must be USD

507B Declared value exceeds the maximum limit

507C Weight Unit of Measure must be pounds

507D Invalid RMA number

507E Invalid payment type

507F Payment type is Other but payor account number is blank

5080 Dispatch date returned is different than the date requested

5081 Average package weight exceeds service code limit

5082 Invalid recipient phone number

5083 Invalid recipient address line 1

5084 Invalid recipient city

5085 Invalid recipient state


5087 Invalid recipient country code

5088 Recipient company name or contact name blank

5089 Postal code and state/province mismatch

508A Recipient postal code and state/province mismatch

508B Duplicate cancel request

508C Cannot schedule a pickup request for the previous day

508D Same day Express Tag not available at pickup address

508E Saturday delivery is not available for Standard Overnight service




508F PRP indicator is set but PRP is not populated

5090 Saturday Hold At Location is not available for Standard Overnight service

5091 Maximum weight for a letter is 8 ounces

5092 Conflicting special handling flags

5093 Difference between Ready Time and Business Close / Last Pickup Time is too small

5094 Origin state/province code not allowed

5095 Destination state/province code not allowed

5501 Fax has been queued

5502 No signature was returned

5504 General EDR error

5506 Duplicate tracking number

5508 Invalid tracking number

5510 Tracking number was not found

5512 Ship date is required

5513 Invalid ship date

5514 Signature Proof of Delivery letters for FedEx shipments are available for only 18 months

5516 Outside SPOD delivery area

5518 Invalid request type. Request type for SPOD must be L (letter) or F (fax)

5520 Sender phone number is required

5522 Sender name is required

5524 The recipient fax number is required for SPOD fax option

5525 The recipient mail address line 1 is required for Ground SPOD fax option




5526 The recipient fax name is required for SPOD fax option

5527 The recipient mail company name is required for Ground SPOD fax option

5528 The recipient fax number must be 10 digits in length

5530 Invalid language code. Language code for SPOD must be EN (English) or FR (French)

5532 Ship date is a future date

5534 Internal SPOD server error (Ground track failed)


5538 Invalid sender phone number

5540 Invalid recipient fax number

5542 Invalid SPOD letter format

5544 The recipient mail city is required for Ground SPOD fax option

5546 The recipient mail state is required for Ground SPOD fax option

5548 The recipient mail postal code is required for Ground SPOD fax option

5550 The recipient mail country code is required for Ground SPOD fax option

5552 Sender phone number must be 10 digits in length

5554 Signature is unavailable on-line. Please use Fax request option, http://www.fedex.com/, or contact Customer Service

5556 Invalid fax recipient mail country code


5560 Internal SPOD server error (Error calling Image Server)

5600 Internal SPOD server error (no SPOD factory found)

5602 Internal SPOD server error (SPOD invalid domain)

5604 Internal SPOD server error (SPOD CORBA exception)

http://www.fedex.com/




5606 Internal SPOD server error (SPOD exception)

5608 No Ground signature image was returned

5610 Signature is unavailable on-line. Please use Fax request option, http://www.fedex.com/, or contact Customer Service

5612 Internal SPOD server error (Ground Track Error)

5650 Internal SPOD server error (Ground SPOD write error)

5652 Internal SPOD server error (Ground SPOD read error)

5654 Internal SPOD server error (Ground SPOD connect error)

5656 Internal SPOD server error (Ground SPOD time-out)

6000 Internal FedEx URSA error (6000)

6001 When 'multi-weight rate' flag is on

6002 Failed to obtain stats on the URSA table

6003 Failed in shared memory

6004 Failed to attach to shared memory

6005 Failed to obtain shared memory segment

6006 Failed to set shared memory parameter

6007 Failed to detach from shared memory

6008 Shared memory usage less than zero

6009 ZIP Code is a Post Office Box

6010 General URSA table lookup error

6011 Postal code not served

6012 'Hold at Location' not valid

6013 Saturday delivery not available

http://www.fedex.com/




6014 Standard Overnight Service not available

6015 This ZIP Code is not valid

6016 Must be A1 commit for First Overnight service

6017 Accessible Dangerous Goods not allowed

6018 Inaccessible Dangerous Goods not allowed

6019 Dry Ice not allowed

6020 Express saver Economy 2 Day handling wrong

6021 Express saver Economy 2 Day handling not set

6022 First Overnight later delivery not available to this location

6023 Government Overnight Service not available

6024 ZIP Code and city do not match

6025 Invalid format

6026 Postal not found in lookup

6027 Wrong format for country selected

6028 Country not found in URSA

6029 URSA file version not supported

6030 ASCII prefix does not map to table value

6031 Service was not found

6032 Handling code was not found

6033 Location was not found

6034 Service not allowed. Used with HI exception COD

6035 Too many counties with postal code for output




6037 Load of table indexes corrupted

6038 Mktime() failure

6039 Malloc() failure

6040 File I/O function failure

6041 ASTRA location number not found

6042 CRC check of file failed

6043 Too many Loc Clearance points for output

6044 Maximum number of open URSA files exceeded

6045 Origin or Destination ZIP Code not available for ZIP2zi

6046 URSA table status is expired

6047 URSA table status is early

6048 Desired country is not IES served

6049 Country in is different than country out

6050 Requested state did not match state found in URSA lookup


6052 Recipient state and URSA state are not the same

6053 Origin not allowed for Extra Hours service

6054 Destination not allowed for Extra Hours service

6055 Dangerous goods not allowed

6056 Dry ice not allowed

7001 No signature on file

7002 No rates




7003 No tracking number server available

7004 Unknown transaction type

7005 Failed to get to Visa

7006 Failed to write Visa buffer to a flat file

7007 Failed to copy Visa buffer to upload directory

7008 Failed to open Thermal Airwaybill file

7009 Failed to read Thermal Airwaybill file

700A Minimum dimensions not met for service type

700B Excessive declared value not allowed with this service


7011 Declared value exceeds amount allowed for this country

7012 Failed to obtain Master weight for multi-piece shipment calculations

7013 Failed to obtain multi-piece shipment weight for multi-piece shipment calculations

7014 Weight exceeds amount allowed for this country

7015 Document shipping not allowed for this country

7016 Non-document shipping not allowed for this country

7017 Saturday delivery not allowed for this country

7018 International shipping has been turned off

7019 Failed to read parameter file

7020 Failed to connect to database

7021 Failed to open database

7022 Failed to insert record into database




7023 Failed to insert multi-piece shipment record into database

7024 Failed to read multi-piece shipment record from database

7025 Failed to read Customer database

7026 Failed to delete record from database

7027 Failed to update Master record in database

7028 Failed to update database for upload file

7029 Couldn't find the upload directory to open

7030 Couldn't open the file in the upload directory

7031 Couldn't read the file in the upload directory

7032 Couldn't rename the upload file to the archive directory

7033 Bad response back from Pipeline

7034 Couldn't open the file in the ies.dat directory

7035 IES not available for this country

7036 Date not within 10 days of current date

7037 Shipment date on Sunday not allowed

7038 Shipment date is not valid

7039 Intra country not allowed for this country

7040 Invalid Service type

7041 Saturday delivery not allowed with service

7042 IFO not available for this country

7043 Saturday pickup not allowed with service

7044 Hold at location not allowed with service




7045 Service not available to this postal code

7046 Only 'Bill Sender' allowed for this service

7047 Failed to open currency file

7048 Failed to read currency file

7049 Invalid currency type - must be either USD or CAD

704A Invalid currency type - must be the same as the origin country currency type when 1415 (Declared Value or Carriage Value) is provided

7050 Taiwan 3rd party error

7051 Shipment origin or destination must be in Taiwan

7052 Invalid weight unit of measurement or dim unit of measurement

7053 Internal FedEx international ship error (7053)


7055 Total transaction number is greater than 10

7056 Length or girth exceeds the maximum limit

7057 IEF not available for this country

7058 IPF not available for this country



7062 Not allowed to ship commercial invoice to this country



7065 Integer number is necessary in this field





7067 Invalid duties and taxes payment type

7068 Invalid credit card number

7069 Invalid credit card type

7070 Invalid credit card expiration date

7071 Invalid label type / Returns are not available with legacy label type

7072 Invalid dim unit of measure

7073 Dry ice weight error

7074 Inaccessible dangerous goods not allowed

7075 Accessible dangerous goods not allowed

7076 Alcohol not allowed


7078 Pick up service not allowed for Extra Hours from US

7079 Incomplete commodity description: CD, DVD, disks, Tapes, & Videos are too vague for Customs. Please include type and title; Videotapes must include duration and subject matter

7080 Incomplete commodity description: Docs, PIB, Commercial Invoice, NAFTA, & See Attached are too vague for Customs. Please specify the commodity by name, type or use

7081 Incomplete commodity description: Pharmaceuticals such as Medicine and Drug must be identified as prescriptions or non-prescription and type

7082 Incomplete commodity description: Clothes or Textiles are too vague for Customs

7083 Incomplete commodity description: Dangerous Goods and Hazardous Materials must be identified by the proper shipping name

7084 Incomplete commodity description: Printed Material, Training Material, Gifts, Promotional Items, & Personal Items are too vague for Customs

7085 Incomplete commodity description: Samples and Parts are too vague for customs. Please include type, name and use for these items




7086 Incomplete commodity description: A commodity description is required for all international shipments

7091 Selected Terms of Sale is invalid

7092 Freight and Insurance amounts are not required for Terms of Sale FCA and EXW

7093 Freight and Insurance amounts are required with Terms of Sale: CIP, DDP, & DDU

7094 Freight charges are required, Insurance amount not allowed for Terms of Sale CPT

7095 The freight and insurance amounts must be greater than zero for indicated Terms of Sale

7096 Incomplete commodity description: Please include a complete description

7097 An Export Identification Number is required

7098 The shipment XTN is not required when FedEx is filing

7099 Invalid Delete Transaction Format

7100 Please enter a valid License Exception Symbol for this commodity

7101 Only one of the following can be selected for a commodity: Export License, ITAR Exemption, or License Exception symbol

7102 A valid expiration date is required for all shipments moving under an export license

7103 A valid Export Cargo Classification Number (ECCN) is required with an export license or symbol

7104 A valid Harmonized code is required for all commodities within the shipment when SED is required

7105 A valid Mexico State code is required for shipments moving under SED

7106 This shipment requires SED. Please Enter the XTN number or indicate AES/FTSR Exemption

7107 U.S. Customs requires all shippers to identify if a forwarding Agent is involved

7108 Parties to Transaction not specified. Related parties must have minimum 10% ownership

7109 Please indicate if this shipment is a Routed Export Transaction

7110 U.S. Principal Party information is needed or select routed Export Transaction

7111 U.S. Principal Party of Interest must reside in the United States




7112 Please enter a valid export license with format ANNNNNN

7113 Shipper filing AES, not allowed to enter: Export License, ITAR Exemption, License Exception Symbol, ECCN or Export License Expire Date

7114 Please provide complete U.S. Principal Party of Interest data or use shipper’s information

7115 If SED does not apply or Forwarding Agent is No. U.S. PPI data should not be populated

7116 U.S. Principal Party information is not required for Shipper Filed AES

7117 AES/FTSR Exemption is not allowed if Export License, ITAR Exemptions or License Exemption symbol

7118 A valid Customs Value must be entered on all international shipments

7119 Broker country must be the same as the recipient country

7120 Saturday delivery not allowed with Broker Select

7121 Broker selected but required broker data fields are missing

7122 Broker Select option not allowed for selected service type

7123 Broker Select option not allowed for this destination country

7124 Partial Intermediate Consignee details

7125 Invalid customs value

7126 Carriage value exceeds customs value

7127 No other SED Fields required when FICE is present

7128 Emerge destination must be US or PR

7129 Emerge Shipment ID is invalid

7130 Emerge Merchant ID is invalid

7131 The selected Service type is not allowed with Emerge

7132 Saturday pickup is not allowed with Emerge

7133 Emerge not allowed for service IPF and IEF for H3 delivery areas




7134 Broker Select Option (BSO) not allowed with Emerge

7135 Dry Ice shipment not allowed with Emerge

7136 Signature release is not allowed with Emerge

7137 FICE type code is invalid or missing

7138 FICE destination country is invalid

7139 FICE origin country is invalid

7140 FICE number is required

7141 FICE expiration date format must be MMDDCCYY

7142 FICE does not allow document shipments

7143 Freight Services are not allowed to Hawaii

7144 IPFS/IEFS shipment does not meet minimum weight or dimensional restrictions

7145 Booking Number required for IPFS/IEFS. Call FedEx Freight Customer Service 1-800-332-0807 to obtain booking number

7147 Shipper’s Load and Count (SLAC) required for IPFS/IEFS service: must be numeric value 1 to 99,999

7148 IPFS/IEFS limits drop off types to values 1, 2, and 5

7149 Selected Service requires Dim length, width, and height

7150 Hold at location phone is required when HAL is selected

7151 Invalid service type for FICE shipment

7152 Broker Select Option (BSO) country requires a postal code served by FedEx

7158 FICE number is not required

7159 FICE expiration date is not required

7160 Entry number is required

7161 Entry number is not required




7162 FTZ code is required

7163 Invalid package sequence or package sequence exceeds package count

7164 Multi-piece shipment requires total shipment weight

7165 Multi-piece shipment requires master trknum and master form id fields

7166 Package count is required and must be numeric

7167 Invalid B13A filing option. Must be 1

7168 Inconsistent B13A filing option and Export Statement Data

7169 Invalid Export Permit number. Must be 5 to 10 alpha numeric characters

7170 Max Carriage/Declared Value exceeded

7171 Dry ice not allowed from the origin or to the destination

7172 Signature release is not allowed with Intra-Canadian 1 Day Freight

7390 Invalid packaging description code

7391 Only one commodity is allowed when the country of manufacture is XX

7392 For documents, a commercial invoice is not allowed if the country of manufacture is XX

7393 Description not valid for documents with value

7394 Commodity Customs Value cannot be greater than zero if the Commodity Description is "Correspondence/No Commercial Value"

7395 For documents, Customs Value cannot exceed $2500 if the Client Revision Indicator is 1

7396 For documents, the Client Revision Indicator cannot be 1 if the destination country requires an SED

7397 Invalid country of manufacture


7399 Unit Value cannot be greater than zero if the Commodity Description is "Correspondence/No Commercial Value"

8001 Account number field is empty




8002 Invalid account number

8003 Database problem on FedEx Mainframe

8004 Customer is cash only

8005 Customer is not known to FedEx database CHEERS

8006 Error with the name entered

8007 Error with the phone entered

8008 Error with the fax entered

8009 The meter number exists

800A iniGetStr(\%s\,\%s\,NULL,WorkBuffer,-1,\%s\) failed - errno

800B Initialization parameter required from section in file

800C Unknown or invalid transaction

800D Reply-to-client failed

800E Account and meter does not match

800F Could not retrieve device type for software type

8010 Invalid device type

8011 Invalid meter number - non-numeric in string

8012 Name and/or company required

8013 Street address required

8014 City required

8015 State required

8016 ZIP code required

8017 Country required




8018 Phone number required

8019 Invalid phone number - only digits are allowed

801A Invalid phone number - incorrect length

801B Invalid account number - only digits are allowed

801C Product version no longer supported or not defined

801D Account number required

801E The call to service ZIP Inquiry failed

801F Submitted postal code and state or province mismatch

8020 Invalid ZIP Code

8021 Could not obtain access numbers from phone service

8022 Could not obtain access numbers from phone service -- empty buffer

8023 Registration is down

8024 Invalid account or meter number

8025 Invalid account number - invalid length (maximum of 9 digits allowed)

8026 Transaction returned unknown status

8027 State or province abbreviation must be two characters

8028 Country abbreviation must be two characters

8029 Meter Number is required

8030 Cycle number is required

803A Invalid cycle number - only digits are allowed

803B Invalid cycle number

803C Invalid country on mainframe




803D Sign not found on mainframe

803E Recipient name and/or company required

803F Recipient address line 1 required

8040 Recipient city required

8041 Recipient state required

8042 Invalid weight unit of measurement

8043 Hold at location requires hold address

8044 Hold at location requires hold city

8045 Hold at location requires hold state

8046 Invalid label printer type

8047 Label media type must be 3, 4, 5 or 6

8048 Invalid combination of label type

8049 Invalid packaging/service combination

804A Invalid dry ice weight. Must contain one explicit decimal place

804B Invalid freight charge. Must contain two explicit decimal places

804C Invalid insurance charge. Must contain two explicit decimal places

804D Invalid tax misc charge. Must contain two explicit decimal places

804E Shipment request failed due to label creation error

804F Shipment Contents Records Total must be a numeric value between 0 and 50

8050 Invalid declared value. Must contain two explicit decimal places

8051 Invalid weight. Must be greater than zero and contain one explicit decimal place

8052 Invalid dimension unit of measurement




8055 Invalid COD amount. Must contain two explicit decimal places

8056 Invalid dry ice weight

8057 Invalid dry ice weight. Must contain one explicit decimal place

8058 Invalid carrier code

805A No ground account number

805B Invalid FedEx printer indicator

805C This FedEx Ground account can only be used when dropping off packages. To find the nearest drop off location, please call FedEx Customer Service at 1-800-Go-FedEx or go to fedex.com and click on Locations.

805D Internal FedEx Ship2 Server error (%s)

805E FedEx Vendor Product Name is required

805F FedEx Vendor Product Name contains incorrect data

8060 COD return tracking number required

8061 COD return address 1 required

8062 COD return postal code must be 5 or 9 digits

8063 COD return phone number must be 10 digits

8064 Dispatch number required

8065 Dispatch location required

8066 Unit quantity must be numeric

8067 Invalid commodity customs value. Must contain six explicit decimal places

8068 Invalid commodity unit value. Must contain six explicit decimal places

8069 Invalid commodity customs value 1. Must contain six explicit decimal places

806A Invalid commodity customs value 2. Must contain six explicit decimal places

806B Invalid commodity customs value 3. Must contain six explicit decimal places




806C Invalid commodity customs value 4. Must contain six explicit decimal places

806D Carriage value cannot exceed customs value

896E FedEx Vendor Product Platform is required

806F FedEx Vendor Product Platform contains incorrect data

8070 Invalid unit quantity

8071 Invalid commodity unit of measure

8072 Invalid commodity weight. Must contain one explicit decimal place

8073 Commodity unit value 1 must be numeric




8077 Commodity unit value 1 required

8079 Invalid total customs value. Must contain two explicit decimal places

807A Commodity unit value 2 required

807B Commodity unit value 3 required

807C Commodity unit value 4 required

807D FedEx Vendor Product Version is required

807E FedEx Vendor Product Version contains incorrect data

8080 Total customs value must be numeric

8081 Invalid carriage value. Must contain two explicit decimal places


8083 Duties and taxes payment type required




8084 Invalid duties and taxes payment type

8085 Duties and taxes payer account number required

8086 Invalid duties and taxes payer account number. Contains non-numeric character

8087 Invalid duties and taxes payer account number. Length exceeds 9 digits

8088 Importer name required for commercial invoice

8089 Importer address 1 required for commercial invoice

8090 Importer city required for commercial invoice

8091 Importer phone number required for commercial invoice

8092 Importer country required for commercial invoice

8093 Internal FedEx routing error (8093)

8095 Invalid total shipment weight. Must contain one explicit decimal place


8097 Accumulated commodity weight(s) cannot exceed package weight for single piece or total shipment weight for MPS

8098 Invalid Alcohol Volume. Must contain three explicit decimal places

8099 Invalid Alcohol Volume. Length exceeds 6 digits

809E Invalid Alcohol Packages (number of units). Length exceeds 3 digits

8100 Unable to communicate with the mainframe

8101 Invalid ground account number

8102 Invalid EPDI code

8103 Invalid printer code

8104 Invalid software version for this transaction

8105 Invalid origin indicator




8106 Invalid meter indicator

8107 Invalid ACU indicator

8108 Master meter number cannot be null

8109 Invalid software ACU indicator combination

810A Internal FedEx Registration error(810A)

810B Internal FedEx Registration error(810B

810C Internal FedEx Registration error(810C)

810D Internal FedEx Registration error(810D)

810E Internal FedEx Registration error(810E)

810F Internal FedEx Registration error(810F)

8110 Internal FedEx Registration error(8110)

8111 Invalid solution type

8112 Invalid master meter number



8300 Internal consistency error – bad transaction passed to CheckLength

8301 Receive data underflow

8302 Receive data overflow

8500 Tracking number is required for SPOD

8501 Request type is required for SPOD

8502 Letter format for SPOD must be 1 (PNG format)

8503 The recipient fax number is non-numeric




8504 The recipient fax mail country must be US or CA

8505 The recipient country must be US or CA

8506 Signature Proof of Delivery is currently unavailable

8507 Invalid Maximum Location Count

8508 Invalid Beginning Record Index

8509 Invalid Packaging Supplies Flag

850A Invalid Packaging Supplies Flag and Country combination

850B Invalid Packing Services Flag

850C Invalid Packing Services Flag and Country combination

850D Invalid FedEx Returns Flag

850E Invalid FedEx Returns Flag and Country combination

850F Invalid Return Shipment indicator

8510 Dangerous Goods is invalid for value found in Return Shipment Indicator

8511 COD is invalid for value found in Return Shipment Indicator

8512 Variable Handling Type is invalid for value found in Return Shipment Indicator

8513 InSight Shipment Content Capture not allowed with Returns

8514 MPS is not allowed for Intra Canada E2 Service with Fedex PAK packaging

8515 Returns are not available with legacy label type

8516 Print Return Label feature is not available with future day shipping

8517 URL Email Address cannot exceed 120 characters

8518 URL Email Address cannot exceed 200 characters

8519 Item Description must contain between 1 and 80 characters




851A Invalid Distance Unit of Measure

8520 Shipment Content Records Total cannot be greater than zero for the Returns Type indicated

8521 Signature Option is not supported for legacy labels

8522 Alcohol shipments are not allowed for Hold at Location

8523 Signature Option not available with Freight services

8524 Invalid Purpose of Shipment Code

8525 Invalid Document Description Code

8601 Unknown transaction

8602 Insert failure

8603 Tracking number field is blank

8604 Tracking number not found in the master database

8605 Tracking number is not a master tracking number

8995 FedEx unable to process shipment at this time

8996 Your billing account number cannot be validated at this time

8997 International ship transaction failed

8998 An intermediate transaction failed (ZIP Validation)

8999 An intermediate transaction failed (Service Availability)

9800 Fatal Application Error detected in Close Process

9801 Error detected reading file in GSE Directory for Close Process

9802 Shipment Transactions are Queued in Ground Shipment Engine

9803 No Ground Shipping Element found for Meter/Acct

9804 No Shipments found for Close to process




9805 No Manifest Files found in GSE Directory for Manifest-only request for meter

9806 A close request has already been processed for the requested date/time

9807 Unrecoverable error from FSS

9808 Error detected: Could not create multiweight report

9809 Manifest cannot be created: All shipments in this close are deleted shipments

980A The Multiweight flag must to set to either R or S

980B Invalid value for the Manifest-Only flag : Valid values are Y N or 1

9900 Internal FedEx Ground Server error (9900)

9901 Please check the Recipient ZIP Code and state

9902 Service not allowed for ZIP or postal code

9904 Invalid broker country code

9909 Customer not found on Customer Profile Server

9910 Customer Profile Server database processing error

9911 No such attribute

9912 Attribute or value exists

9913 Record not found

9914 Entry already exists

9915 Customer Profile server database is not available

9916 Invalid or inadequate data for request

9917 Required data missing

9918 Invalid update mode

9919 Invalid search key




9920 Invalid search condition

9921 Database service initialization error

9922 Unknown database host



9925 Value cannot be deleted

9926 Customer Profile Service database processing error

9927 Unable to validate account on FSS

9928 Unable to register account on FSS

9929 Username/Password required

9930 ZIP or postal code does not match country and state or province

9980 Internal FedEx communication error to Tracking Server

9981 Invalid Search Type Code for selected carrier

9982 Invalid or missing Search Value

9983 Invalid tracking number for Carrier Code

9984 Invalid date range plus End date is before Begin date, Begin date is beyond 90 days, End date is beyond current date, Begin to end date is greater than 60 days, Begin date is not formatted, End date without begin date, Begin date without end date, Begin date is not formatted CCYYMMDD, End date is not formatted CCYYMMDD




9985 Paging token is not properly formatted

9997 Dispatch transactions not allowed at this time

9998 Dispatch transactions not allowed at this time

9999 Signature release not allowed for COD

E500 Trace messages

E501 The async service call failed

E502 Invalid Carrier Code

E503 Invalid Service Type

E504 Invalid Packaging Type

E505 Service type requested did not match Express/Ground request

E506 URSA hard error detected

E507 URSA soft error detected

E508 There were no services found for the request criteria

E509 Postal code is a post office Box

E510 Postal code not served

E511 Invalid postal code

E512 Postal code not found

E513 Wrong format for country selected

E514 Country not found in URSA

E515 Service was not found

E516 Service not allowed

E517 Requests for list rates are not allowed for international




E518 Request for Express rates returned error

E519 Request for Ground rates returned error

E520 Common rating error (both Express and Ground)

E521 Service requested is not allowed with Carrier Code requested

E522 Package type requested is not allowed with Carrier Code requested

E523 Invalid weight

E524 Invalid dimensions

E525 The Declared Value / Currency Code is not equal to the Declared Value of the Origin Country

E526 Service Availability is down or transaction has timed out. Try request again later

E527 Internal Rate / Service Availability error (E527)

























E549 Invalid Service type/Package type combination

E550 Invalid destination country


E552 Account number marked for delete

E553 Unable to rate a non-revenue account

E554 Invalid customer account number

E555 Custom Rate is temporarily unavailable, list Rate is returned

E556 No hold at location service to this destination

E557 Saturday delivery is not available to destination

E558 Selected Service is not available to this destination

E559 Dangerous goods not allowed to this destination

E560 Dry Ice is not allowed for this service type or destination

E561 Currency Code for Intra-CA request must CAD




E562 FedEx Home Delivery premium services are not available to this destination

E563 FedEx Home Delivery Saturday services are not available to this destination

E564 COD amount is not within the limits for this collection type

E565 Residential Delivery is not available for this destination

E566 Shipments may require one additional day in transit to your destination ZIP code

E567 Ground COD requires a COD Customer Amount

E568 Ground COD requires a COD Collection Type

F001 Invalid state code

F002 Missing recipient country

F003 Only International can be processed

F004 Dimension length is not numeric

F005 Dimension width is not numeric

F006 Dimension height is not numeric

F007 Declared value is not numeric

F008 Package count is missing

F009 Package count is not numeric

F00A Invalid country

F00B Invalid recipient country

F00C Service type is missing

F00D Dimension width is greater than 99

F00E Package weight is missing

F00F Package weight is not numeric




F010 Recipient ZIP Code is missing

F011 Date is non-numeric

F012 Invalid date

F013 Date cannot be less than current date

F014 Date cannot be more than 7 days in the future

F015 Dangerous goods class is missing

F016 Cargo Aircraft is not allowed with this service

F017 Invalid dangerous goods class

F018 Invalid tracking number

F019 Invalid tracking number

F01A Invalid tracking number

F01B Invalid tracking number type

F01C URSA state doesn't match recipient state

F01D Shipper ZIP Code is missing

F01E Failure to properly access an *.INI file

F01F Weight type neither pounds (LBS) nor kilograms (KGS)

F020 Currency not found in *.INI file

F021 Invalid currency type

F022 Package count 1 is missing







F026 Package count 1 is non-numeric




F02A Weight 1 is missing

F02B Weight 2 is missing

F02C Weight 3 is missing

F02D Weight 4 is missing

F02E Weight 1 is non-numeric

F02F Weight 2 is non-numeric

F030 Weight 3 is non-numeric

F031 Weight 4 is non-numeric

F032 Customs value 1 is missing

F033 Customs value 1 is non-numeric




F037 Package count is greater than 999

F038 Package weight is zero

F039 Error opening input transaction

F03A International Priority Freight Service not available to this country

F03B International Priority Freight Service dimension height is greater than 70 inches




F03C Invalid sender country

F03D Missing sender country

F03E Drop off not available with this service

F03F Saturday Pickup and Saturday Delivery mutually exclusive

F040 Inconsistent dimension and weight units. Use CM with KG and IN with LB

F041 Invalid Alcohol Type: Alcohol type is required and must be B, W, S, A or L

F042 Invalid Alcohol Package Type: Alcohol package type is required and must be BL, BT, CS, CN or OT

F043 Invalid Alcohol Package quantity. Alcohol package quantity is required and must be a numeric value

F044 Invalid Alcohol Volume: Alcohol volume is required and must contain a numeric value

F045 Recipient phone number is required when alcohol flag is Y

F046 Origin country must be US for alcohol shipments

F047 Signature release not allowed with alcohol shipments

F048 Sender is not eligible for alcohol shipping

F049 Alternate sender name or alternate company name is required

F04A Alternate Sender Address phone is required

F04B Alternate sender address line 1 is required

F04C Alternate sender city is required

F04D Alternate sender state is required

F04E Alternate sender country requires a postal code served by FedEx

F04F Alternate sender country is blank or invalid

F050 Cash only account

F051 Meter logon failed




F052 Sender postal code state/province do not match

F053 Hold at location postal code state/province do not match

F054 Alternate sender postal code state/province do not match

F055 Invalid recipient or third party account

F056 Broker postal code and state/province do not match

F057 Invalid Sender postal code format for specified country

F058 Sender country requires a postal code served by FedEx

F059 Invalid Recipient postal code format for specified country

F05A Recipient country requires a postal code served by FedEx

F05B Invalid Broker Select (BSO) country

F05C Invalid Broker Select (BSO) postal code format for specified country

F05E Invalid U.S. Principal Party of Interest postal format for specified country

F05F U.S. Principal Party of Interest country requires a postal code served by FedEx

F060 Invalid Intermediate Consignee country

F061 Invalid Intermediate Consignee postal format for specified country

F062 Invalid Intermediate Consignee country requires a postal code served by FedEx

F063 Invalid Hold at Location country

F064 Invalid Hold at Location postal format for specified country

F065 Hold at Location requires a postal code served by FedEx

F066 Invalid Alternate Sender postal code format for specified country

F067 U.S. Principal Party of Interest postal code state/province do not match

F068 Saturday hold at location is not available for selected service type




F069 Intermediate Consignee postal code and state/province do not match

F06A Invalid Carrier code

F06B Invalid number of items

F06C Invalid weight

F06D Invalid declared value

F06E Invalid dry ice weight

F06F Invalid item description

F070 Invalid URL email address

F071 Invalid shipper phone

F072 Invalid service and packaging combination

F073 Invalid Middleware Software Version

F074 Invalid shipper state

F075 Invalid form ID

F076 Invalid merchant phone number

F077 XML Parser error

F078 Invalid account number

F079 Invalid meter number

F07A Invalid payor type

F07B Invalid shipper name

F07C Either shipper name or shipper company is required

F07D Invalid shipper company

F07E Invalid shipper address line 1




F07F Invalid shipper address line 2

F080 Invalid shipper city

F081 Invalid shipper email address

F082 Invalid recipient name

F083 Invalid recipient company

F084 Invalid recipient address line 1

F085 Invalid recipient address line 2

F086 Invalid recipient city

F087 Invalid recipient state

F088 Invalid recipient phone

F089 Invalid recipient email address

F08F Invalid item description

F090 Invalid reference information

F092 Only weekday delivery is allowed with Ground service

F093 Invalid RMA number

F094 Invalid return shipment indicator

F095 COD is not allowed with returns

F096 Alcohol is not allowed with returns

F097 Emerge is not allowed with returns

F098 Dangerous Goods are not allowed with returns

F099 Invalid Hold at Location city

F09A Recipient name and/or company name required




F09B Variable handling not allowed with returns

F09C Origin not allowed with given service

F09D Destination not allowed with given service

F09E Invalid Client Software Version

F09F Specified Signature Service not allowed with given service

F100 Invalid value for Signature Service

F490 The FedEx RATING service is not responding

F491 The FedEx ROUTING service is not responding

F492 The FedEx AIRBILL service is not responding

F493 The FedEx SHIP service is not responding

F494 The FedEx ADMIN service is not responding

F498 Resources are unavailable to service your request (F498)

F500 You must provide a billing account number

F501 Please specify weight in whole numeric pounds

F502 Please specify dry ice weight in whole numeric pounds

F503 Please enter declared value in whole numeric dollars

F510 Tracking number must be numeric

F511 Customs value must be numeric

F512 Carriage value must be numeric

F513 Carriage value exceeds Customs value

F520 Maximum length exceeded by length entered

F521 Maximum girth exceeded by girth entered




F530 Unable to track package %s. Airbill not found

F54A Invalid value for FedEx COD Add Freight tag

F560 <global error message>

F570 Weight [ weight ] [ lbs/kgs ] exceeds max of [ weight from country.txt ] for [ country ]

F571 COD Amount is not within limits for this collection type

F572 COD Amount is not within limits for this collection type

F573 COD Amount must be under $25000

F574 Freight charges cannot be calculated

F575 FedEx Home Delivery not allowed with COD or ECOD

F576 COD not allowed with payment Type

F577 When Rate Indicator is 1, COD Freight Flag should be 1, 3, 5 or N

F578 Valid Freight Flags are 1-6 or N when Rate Indicator is 2

F579 Invalid value for COD Add Freight Flag

F57A Rate Indicator must be 1 or 2 if present

F57B Invalid value for COD Add Freight Flag

F57C Recipient Postal code does not match Master Recipient Postal code

F57D Invalid service type for COD

F57E If COD Add Freight Flag (186) equals 7, 8 or 9 for the last package, then no other first or intermediate package can have COD Flag=Y

F57F COD Add Freight Flag cannot be 7, 8 or 9 for any package other than the last package of MPS

F581 Hazardous Materials not allowed with this service type

F582 Hazardous Materials not allowed to or from these destinations

F583 Sender Address Line 1 does not match Master Sender Address Line 1




F584 Sender Address Line 2 does not match Master Sender Address Line 2

F585 Sender city does not match Master sender city

F586 Sender state does not match Master Sender state

F587 Hazardous Materials not allowed with Return Manager or Net Return Shipments

F588 Sender Postal code does not match Master Sender Postal code

F58A Importer phone must be 10 digits

F58B Broker phone must be 10 digits

F58C Sender Address country and Alternate Sender Address country must be the same

F58D Invalid origin and destination pair for Commercial invoice upload

F58E Invalid or missing data elements to complete Commercial Invoice upload

F58F Invalid or missing data elements to complete Commercial Invoice upload

F590 Invalid or missing data elements to complete Commercial Invoice upload

F591 Invalid FTSR exemption number for this service

F592 Recipient state does not match Master recipient state

F593 Invalid or missing AES or FTSR exemption number

F595 Invalid AES or FTSR Exemption number for this service

F599 Recipient Address Line 1 does not match Master Recipient Address Line 1

F59A Recipient Address Line 2 does not match Master Recipient Address Line 2

F59B Recipient city does not match Master Recipient city

F59C COD Add Freight flag cannot be 5 or 6 if variable handling is not present

F59D Custom Rate is temporarily unavailable

F59E Home Delivery Phone Number is required when Home Delivery Type is 1 or 3




F59F Home Delivery Date is required when Home Delivery Type is 1

F5A0 Invalid ZIP Code

F5A1 Zip Code is a PO Box or Zip Code not found

F5A2 Sender Country code does not match Master Sender Country code

F5A3 Recipient Country code does not match Master Recipient Country code

F5A4 Invalid Zip Code format

F5A6 Zip Code and city or state mismatch

F5A7 Ship Date does not match Master Ship Date

F5A8 Future day shipment value does not match Master tracking number

F5A9 Invalid Variable Handling Options

F5AA Unimark and Zebra printer options are only available when Label Type is 2

F5AB FedEx Account Number Status has changed. Please contact your FedEx Account Representative.

F5AD ZIP Code or country is not served

F5AE Service Type does not match Master Service Type

F5AF Communications failure when performing transactions to JGCT

F5B0 Alternate Sender Contact Name and/or Alternate Sender Company name required

F5B1 Incomplete Alternate Sender Address Information

F5B2 Alternate Sender City required

F5B3 Alternate Sender State is required

F5B4 Invalid Alternate Sender Postal Code

F5B5 Invalid Alternate Sender Address Country Code

F5B6 Alternate Sender Address Postal Code must be six digits long




F5B7 Invalid Alternate Sender Address postal code format for this country

F5B8 Invalid Alternate Sender Address

F5B9 Alternate Sender Address Validation Failed

F5BA FDX Ground does not provide the residential accessorial service to PR

F5BB Alternate Return ZIP code must be 5 or 9 numeric digits

F5BC Alternate Return phone number is required

F5BD ZIP Code is missing

F5BE Commodity unit quantity can not have non-numeric characters

F5BF Invalid combination of label type, label printer type, and label media type

F5C0 Return Shipment Indicator must be 0, 1, 2, 3, or 4

F5C1 Number of pieces cannot be < 1 or >10

F5C2 Invalid label type for Return label - Label Type can only be '2'

F5C3 RMA number contains an invalid character

F5C4 RMA number cannot be greater than 20 characters

F5C5 Item description must be present and should be less than 80 characters

F5C6 Variable handling is not allowed for this package

F5C7 Alternate sender is not allowed for this package

F5C8 Future day shipping is not allowed for this package

F5C9 Account number and postal code does not match

F5CA The account number is cash-only

F5CB The specific Ground shipper does not exist on the Ground business systems

F5CC Unable to retrieve details: confirmation number not found




F5CD A call tag may only be cancelled by the shipper who originally requested it

F5CE Unable to cancel call tag: it has already been cancelled

F5CF The Ground system indicated the call tag cannot be cancelled

F5D0 The destination address is invalid, but it is in a serviceable area

F5D1 The destination address is not in a serviceable area

F5D2 Incomplete pickup address

F5D3 Inconsistent pickup country and state/province

F5D4 Invalid destination postal code

F5D5 The destination address is not in a serviceable area

F5D6 Invalid pickup postal code

F5D7 The pickup address is invalid but is in a serviceable area

F5D8 The pickup address is not in a serviceable area

F5D9 One or both address contain a mismatched state/province and postal code

F5DA A Call Tag pickup can not be requested for the requested day. Next available day is [date]

F5DB General error communicating with GBRS

F5DC Item Description field contain less than 1 or greater than 20 characters

F5DD Invalid PickUp Date, should be Future date

F5DE Residential Pickup Flag is invalid

F5DF If Residential Pickup Flag = 'N', then Business Close time is required and must contain a time between 08:00AM and 06:00PM

F5E0 FedEx unable to process call tag request at this time

F5E1 Unrecoverable internal error in JGCT

F5E2 Pickup date is required for call tag and it should be in YYYYMMDD format




F5E3 Package ready time is required for commercial and business pickups and it should be in HHMMSS format

F5E4 Residential pickup flag should be either Y or N

F5E5 Item description is required for call tag and it should be at least 1 and at most 20 characters

F5E6 Confirmation number is required for call tag cancellation

F5E7 Ground Call Tag request contains total pieces < 1 or > 99

F5E8 Invalid or non-numeric value is entered for the Total Pieces field

F5E9 Business Close Time does not contain a time between 08:00am and 06:00pm

F5EA Package Ready Time must contain a time between 08:00am and 06:00pm

F5EB If Residential Pickup Flag = 'N', then Package Ready Time must be earlier than the Business Close Time

F5EC Pickup Instructions field contains greater than 30 characters

F5ED Dispatch number is greater than 20 characters

F5EE Returns not available To or From location

F5F0 JCallTag System Error

F5F1 GBRS System Error

F5F2 JCallTag default business rule error code

F5F3 JCallTag more business rule error code

F5F4 GBRS default business rule error code

F5F5 The requested pickup date is not a business day

F5F6 The requested pickup date may not be more than 14 days from today

F5F7 CallTags are not supported in the selected country

F5F8 One or both addresses contain a mismatched state/province and postal code

F5F9 Invalid pickup hours; pickup hours cannot be earlier than 8:00 AM or later than 6:00 PM, and close time must be later than open time




F5FA Pickup type cannot be modified no or after the requested pick up date

F5FB Default JCallTag Error

FF4D Declared Value or Carriage cannot be greater than $100

F600 Registration not allowed from selected country

F601 Incomplete address for Address Verification request

F602 Invalid zip code for Address Verification request

F603 Authorization error while processing Address Verification request, Please contact FedEx FSM API hotline.

F604 General error processing Address Verification request

F605 Multiple errors occurred while processing Address Verification request

F606 Time-out error while processing Address Verification request

F607 Address Verification is currently unavailable

F608 Invalid or missing Apartment/Suite number

F609 Address number is not within the range for the street provided

F610 Street name was not found in postal code

F611 Combination of city/state/postal code was not found

F612 The Apartment/Suite number is not valid for this address

F613 Address requires an Apartment/Suite number

F614 Address number is within range for the street but no exact match was found

F615 Address was modified to achieve a match

F650 Invalid Address

F651 Invalid Origin Address

F652 Invalid Destination Address




F653 FedEx Locator unavailable – please try again later

F654 XML Parse Error in input

F655 No FedEx locations were found

F656 Invalid Parameters

F657 Cannot search for Hold At Location and Ground

F658 Cannot search for Saturday Service and Ground

F659 Cannot search for Dangerous Goods and Ground

F660 Cannot search for Ground and Self-Service

F65A Cannot search for Hold At Location and Self-Service

F65B Cannot search for Dangerous Goods and Self-Service

F65C Invalid phone number

F65D FedEx Locator is currently unavailable - please try again later

F65E Internal FedEx Locator Server Error

F65F Internal FedEx Locator Server Error

F660 Cannot search for Ground and Self-Service

F661 Internal FedEx Locator Server Error


F663 FedEx Locator Server Error

F664 FedEx Locator is currently unavailable - please try again later







F668 Invalid language code

F669 Invalid country code

F66A Ambiguous address - not enough information to locate

F66B Invalid country and language combination

F66C Invalid last dropoff hour

F66D Invalid last dropoff minute

F66E Invalid number of locations to return

F66F Invalid service type selection

F670 Invalid distance unit of measure




F674 Invalid phone number

F675 Invalid phone number




F679 Invalid dropoff time

F67A Internal FedEx Locator Server Error

F67B Internal FedEx Locator Server Error

F67C Internal FedEx Locator Server Error

F67D Phone number search not available




F67E US zip code must be 5 or 9 digits

F67F Canadian postal code must be 6 alphanumeric characters

F800 User ID must be at least three digits

F801 Invalid dimensional height

F802 Invalid dimensional width

F803 Invalid dimensional length

F804 Invalid dimensional units

F805 Declared value cannot exceed $25000

F806 Label format code must be 1, 2, or 3

F807 Label Type must be 1

F808 Label Printer Type must be 1, 2, 3, 4 or 5

F809 Label Media Type must be 3, 4, 5 or 6

F80A COD Flag must be Y or N

F80B COD Add Freight Flag must be Y or N or 1-9

F80C COD Collection Type must be 1, 2 or 3

F80D Home Delivery Flag must be Y or N

F80E Home Type must be 1, 2 or 3

F80F Home Delivery date must be 8 numeric digits

F80G COD Add Freight Flag cannot be set to Y if COD Flag is not set to Y

F810 Residential Delivery Flag must be Y or N

F811 Auto POD Flag must be Y or N

F812 AOD Flag must be Y or N




F813 Hazardous Materials Flag must be Y or N

F814 Date required for Date Certain Delivery Service

F815 Telephone number required for Date Certain Delivery Service

F816 Telephone number required for Appointment Delivery Service

F817 Additional Handling Flag must be 1 or 3

F818 Additional Handling Amount must be between $0.00 and $999

F819 Additional Handling Percentage must be between 0 and 999 percent (whole numbers only)

F81A When using Additional Handling Flag, either Additional Handling Amount or Additional Handling Percentage are required

F81B Date chosen for Date Certain Delivery Service is a holiday

F820 Ground Packaging type must be 01 only

F821 Ground Service Type must be 90 or 92

F822 Home Delivery Telephone number must be 10 numeric digits

F823 Electronic COD Flag must be Y or N

F824 Pre-Delivery Alert Flag must be Y or N

F825 COD and Electronic COD cannot both be used at the same time

F826 Cash or Guaranteed funds cannot be used with Electronic COD

F827 Combination of special services chosen are not valid for this shipment

F828 Electronic COD is not allowed with Bill Third Party

F829 COD is not allowed with Bill Collect unless AutoPOD is also selected

F82A Future Day Shipment Flag must be Y or N

F82B Recipient state or province cannot exceed 14 characters

F82C Recipient fax must be 10 digits




F82D Recipient fax cannot be greater than 15 digits

F82E Recipient pager number cannot be greater than 15 alpha-numeric characters

F82F Recipient IRS EIN number cannot be greater than 15 alpha-numeric characters

F830 Purchase order number cannot exceed 30 characters

F831 Invoice number cannot exceed 30 characters

F832 Customer reference number cannot exceed 30 characters

F833 Shipper contact name cannot exceed 35 characters

F834 Shipper company name cannot exceed 35 characters

F835 Shipper address line 1 cannot exceed 35 characters

F836 Shipper address line 2 cannot exceed 35 characters

F837 Shipper city cannot exceed 20 characters

F838 Shipper email address cannot exceed 35 characters

F839 Recipient contact name cannot exceed 35 characters

F83A Recipient company name cannot exceed 35 characters

F83B Recipient address line 1 cannot exceed 35 characters

F83C Recipient address line 2 cannot exceed 35 characters

F83D Recipient city cannot exceed 20 characters

F83E Recipient email address cannot exceed 35 characters

F83F Shipper contact name must be at least 3 characters

F840 Shipper company name must be at least 3 characters

F841 Shipper address line 1 must be at least 3 characters

F842 Shipper city must be at least 3 characters




F843 Recipient contact name must be at least 3 characters

F844 Recipient company name must be at least 3 characters

F845 Recipient address line 1 must be at least 3 characters

F846 Recipient city must be at least 3 characters

F847 Sender Name and/or company required

F848 Recipient Name and/or company required

F849 Invalid recipient state code for US

F84A Invalid recipient province code for Canada

F84B Invalid Shipper state code for US

F84C Invalid Shipper province code for Canada

F84D Shipper state or province cannot exceed 14 characters

F84E Shipper fax must be 10 digits

F84F Shipper fax cannot be greater than 15 digits

F850 Shipper pager number cannot be greater than 15 alpha-numeric characters

F851 Shipper IRS EIN number cannot be greater than 15 alpha-numeric characters

F852 Shipper phone required

F853 Recipient phone required

F854 Ship date required (format YYYYMMDD )

F855 Ship time required (format HHMMSS )

F856 Shipper Name and/or company must both be at least 3 characters in length

F857 Recipient Name and/or company must both be at least 3 characters in length

F858 When using FedEx Home Delivery, either Signature Service or Appointment Delivery is required when using AutoPOD




F859 Non-standard Container Flag must be Y or N

F85A User ID is a required field

F85B User ID cannot be greater than 40 characters

F85C Fatal Ground Ship Error - shipper object not instantiated

F85D Fatal Ground Ship Error - recipient object not instantiated

F85E Fatal Ground Ship Error - shipment object not instantiated

F85F Fatal Ground Ship Error - carrier object not instantiated

F860 Fatal Ground Ship Error - shipper address object not instantiated

F861 Fatal Ground Ship Error - recipient address object not instantiated

F862 Fatal Ground Ship Error - single package was not instantiated within shipment object

F863 Fatal Ground Ship Error - shipment object contains no single package objects within vector

F864 Shipper department name cannot be greater than 10 characters

F865 Recipient department name cannot be greater than 10 characters

F870 COD Add Freight flag is valid only if COD flag is Y

F900 Cannot ship from Puerto Rico

F901 User ID must be numeric

FA01 This payment type is invalid for selected destination or service

FA02 Girth + length exceeds maximum of 165 inches for service type

FC01 Unknown or invalid Email Label Server transaction

FC02 Internal Email Label Server error (FC02)








FC07 Label has already been cancelled

FC08 Invalid URL expiration date

FC09 Invalid Label Request date/timestamp


FC11 Invalid software version

FC12 Invalid software revision

FC13 Label has expired

FC14 Invalid contact name

FC15 Invalid contact phone


FC18 Email Label does not exist in the database with this tracking number

FC19 Label has already been accessed by return shipper

FC1B Internal Email Label Server error (FC1B)

FC1C Internal Email Label Server error (FC1C)

FC1D Internal Email Label Server error (FC1D)

FC1E Internal Email Label Server error (FC1E)

FC1F Internal Email Label Server error (FC1F)








FC24 Tracking number required for cancel

FC25 URL Expiration Date must be >= to today and < 30 days in the futur

FC26 URL Expiration Date is required

FCFF Internal Email Label Server error (FCFF)

FD01 COD Amount must be numeric

FE00 Special Service AOD not available to selected destination

FE01 Special Service Auto POD not available to selected destination

FE02 Special Service COD not available to selected destination

FE03 Special Service Electronic COD not available to selected destination

FE04 Special Service Hazardous Materials not available to selected destination

FE05 Special Service Pre-Delivery Alert not available to selected destination

FE06 FedEx Home Delivery Special Service Date Certain not available with selected service

FE07 FedEx Home Delivery Special Service Delivery by Appointment not available to selected destination

FE08 FedEx Home Delivery Special Service Evening Appointment not available to selected destination

FE09 FedEx Home Delivery Special Service Signature Delivery not available to selected destination

FE0A The Home Delivery service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.

FE0B The residential delivery service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.

FE0C The commercial delivery service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.

FE0D Shipments for Home Delivery service must be designated as residential delivery also




FE0E Delivery date for Home Delivery Date Certain service cannot be more than 16 in future

FE0F Delivery date for Home Delivery Date Certain service cannot be more than 6 days in future

FE10 User ID not found in customer profile subscriber database

FE11 The Auto POD service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.

FE12 The COD service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.

FE13 The Electronic COD service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.

FE14 The Hazardous Materials service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.

FE15 Special Service Pre-Delivery Alert not available for this user ID

FE16 Special Service AOD not available for this user ID

FE17 Special Service Delivery by Appointment not available for this user ID

FE18 Special Service Evening Appointment not available for this user ID

FE19 Special Service Signature Delivery not available for this user ID

FE1A Pre-Delivery Alert requires either Recipient Email ID or Fax number exclusively, but not both

FE1B Either Recipient Email ID or Fax number must be used with Pre-Delivery Alert

FE1C Declared value is not in the correct Format

FE1D COD Amount requires two explicit decimal positions ( i.e. 9.99 formatting )

FE1E Total Package Weight requires one explicit decimal position ( i.e. 9.9 formatting )

FE1F Additional handling charge amount requires two explicit decimal positions ( i.e. 9.99 formatting )

FE20 Optional Message for Pre-Delivery Alert cannot exceed 74 characters

FE21 Email Address for Pre-Delivery Alert cannot exceed 120 characters




FE22 Fax number for Pre-Delivery Alert must be 15 digits only

FE23 Fax number for Pre-Delivery Alert cannot exceed 15 digits

FE24 FedEx Ground Signature Service not available when shipment is not selected for FedEx Home Delivery

FE25 FedEx Ground Date Certain Delivery Service not available when shipment is not selected for FedEx Home Delivery

FE26 FedEx Ground Evening Delivery Service not available when shipment is not selected for FedEx Home Delivery

FE27 FedEx Ground Appointment Delivery Service not available when shipment is not selected for FedEx Home Delivery

FE28 Cannot create shipment - maximum of 20 duplicate FedEx Ground tracking numbers encountered on FedEx Ship Server - please contact FedEx for assistance.

FE29 COD Collection Type cannot be 2 or 3 when a shipment is Electronic COD

FE2A Cannot create shipment - FedEx Ground tracking number already exists on FedEx Ship Server - please contact FedEx for assistance to fix problem with duplicate tracking numbers.

FE2B Ground Shipping is not authorized for this user id - please contact FedEx for assistance in obtaining a FedEx Ground Account number.

FE2C Ground Shipping is not authorized for this user id - please contact FedEx for assistance in obtaining a FedEx Express Account number.

FE2D Residential Delivery not available for the destination

FE2E The FedEx Ground Home Delivery Service cannot be used outside the Continental U.S. Please contact 1-800-GO-FEDEX or your service representative for more information.

FE2F The FedEx Ground Home Delivery Service is not available for the destination postal code chosen. Please contact 1-800-GO-FEDEX or your service representative for more information.

FE30 Home Delivery date is not a valid date

FE31 Optional Delivery Instructions for FedEx Home Delivery cannot exceed 74 characters

FE32 This shipment was designated as Residential Delivery but qualifies for FedEx Home Delivery. Please mark this shipment with the service 'FedEx Home Delivery' and re-ship.




FE33 This currency type for this shipment does not match the origin country - please use USD for US-originating shipments and CAD for Canada-originating shipments

FE34 Number of package records does not match with the Total package count

FE44 Fax number for Pre-Delivery Alert cannot exceed 10 digits when destination is US

FE50 FedEx Ground and FedEx Home Delivery shipments may require one additional day in transit to your destination zip code

FE51 FedEx Home Delivery Saturday service is not available to destination zip code

FE52 Please select a valid Date Certain delivery date

FF01 FedEx Ground Rating Error - dynamically defined at run time

FF02 FedEx Ground Rating Error - Package dimensions too large

FF03 FedEx Ground Rating Error - the Carrier Code provided is not supported

FF04 FedEx Ground Rating Error - Service Code not available for destination area

FF05 FedEx Ground Rating Error - Origin Postal Code does not match Origin country

FF06 FedEx Ground Rating Error - Destination Postal Code does not match Destination country

FF07 FedEx Ground Rating Error - FedEx Home Delivery Packages may not exceed 70 lbs in weight

FF08 FedEx Ground Rating Error - Appointment Delivery already requires a signature

FF09 FedEx Ground Rating Error - Appointment Delivery already allows consignee to select day and time of delivery

FF0A FedEx Ground Rating Error - You must select Appointment Delivery instead of Select and Evening Delivery

FF0B FedEx Ground Rating Error - AutoPOD must be accompanied by an accessorial which requires a signature

FF0C FedEx Ground Rating Error - Electronic C.O.D. can not be selected with a payment type of Bill 3rd Party

FF0D FedEx Ground Rating Error - Invalid weight value or invalid weight format

FF0E Future Day Shipment Flag is a required field

FF0F Future Day Shipment date cannot be more than 10 days in future

FF10 Could not establish a TCP/IP connection pool




FF11 Could not get an FSS CST TCP/IP connection

FF12 Communications failure when performing transactions to FSS

FF13 Could not logon to FSS

FF14 Communications failure attempting FSS Logon

FF15 FedEx Ground Ship Engine Error - communications failure when creating shipment queue

FF16 FedEx Ground Ship Engine Error - communications failure when adding shipment to queue

FF17 FedEx Ground Ship Engine Error - communications failure when deleting shipment from queue

FF18 FedEx Ground Ship Engine Error - could not logon to FSS when uploading shipment

FF30 FedEx Customer Profile Error - cannot access Customer Profile Database

FF31 Tracking Number Service Error - could not access tracking number service

FF32 Tracking Number Service Error - Ground Account number does not exist

FF33 Tracking Number Service Error - Invalid tracking number

FF34 Tracking Number Service Error - Invalid tracking number length

FF35 Tracking Number Service Error - Invalid account number

FF36 Tracking Number Service Error - Invalid start number

FF37 Tracking Number Service Error - Invalid end number

FF38 Tracking Number Service Error - Invalid package number range

FF39 Tracking Number Service Error - unexpected tracking number service error

FF3A FedEx Ground Tracking number not found in system

FF3B FedEx Ground Tracking number must be 15 numeric digits in length

FF3C Invalid weight for FedEx Ground Service - exceeds 150 pound limit

FF3D Invalid weight for FedEx Ground Home Delivery Service - exceeds 70 pound limit




FF3E Invalid weight for FedEx Ground Service to Canada - exceeds 150 pound limit

FF3F Invalid weight for FedEx Ground Service to Canada - exceeds 70 pound limit

FF40 Account used as third-party billing account for Ground Shipping is a FedEx non-revenue account number

FF41 Recipient contact name required when using FedEx Home Delivery Services Date Certain, Evening Delivery or Appointment Delivery

FF42 Pre-Delivery Alert Error - Recipient Email address is not in the format of [email protected]

FF43 No pickup on Saturday, Sunday or holiday

FF45 Carrier Code must be FDXG for FedEx Ground Shipments

FF46 FedEx Account number used for third-party billing is not authorized for billing ground shipments

FF47 Automatic subscription failed

FF48 NetReturn only available with service type 92

FF49 NetReturn only available with pay type 1

FF4A Customer Reference Number is missing

FF4B Purchase Order Number is missing

FF4C Invoice Number is missing

FF4D Declared Value or Carriage cannot be greater than $100

FF4E Label Generation Failure: Could not create label

FF4F Label Generation Failure: Communications failure connecting to Label Server

FF50 Invalid Variable Handling Charge Level. Only available with null 0 or 1

FF51 Invalid Variable Handling type value. Only available with be 1, 2, 3, or 4

FF52 Invalid Variable Handling Charge value. Only valid between 0 and 99999.99

FF53 Failed to connect to Email label server

FF54 Failed to send the Email Label Create Request




FF55 Failed to parse the Create Email Label Response

FF56 Failed to send the Email Label Cancel Request

FF57 Failed to parse the Email Label Cancel Response

FF5B Element FDXShipRequestLabelCustom has an invalid value

FFF0 FedEx Ground Parameter Validation System Failure

FFFF FedEx Ground Customer Reference Information cannot exceed 30 characters

XML Transaction Error Messages



Error Code Error Code Description

201 FedEx XML Gateway could not create Socket Connection to Server

202 FedEx XML Gateway could not open Socket Connection to Server

203 FedEx XML Gateway could not write on Client Socket

204 FedEx XML Gateway could not read on Client Socket

205 FedEx XML Gateway timed out on socket waiting for reply from server

206 ASN.1 Encoding Error 206







213 Unable to communicate with FedEx.com

1792 Failed to Insert Shipment into Database

1794 The Customer Identifier (Meter) is not in the database

2402 FedEx Tracking is Currently Unavailable

2404 FedEx Tracking has received an internal error

2406 No Response From FedEx Tracking Server

2408 Cannot ship using cash only account




2410 Document description required for document description

2412 Commodity information required for non-document description

2414 Customer identifier not set up for international shipments

2416 Customer identifier not set up for domestic shipments

2417 Invalid SearchType in request

2418 Invalid CarrierType in request

2419 Invalid Tracking Number

2420 Cannot track by Ground PO with Express carrier type

2421 Cannot track by Ground Customer Reference with Express carrier type

2422 Cannot track by Ground Invoice number with Express carrier type

2423 Cannot track by Ground Shipment ID with Express carrier type

2424 Cannot track by Express MPS with Ground carrier type

2425 Cannot track by Express Reference with Ground carrier type

2426 Account number required for track by reference

2427 Door Tag number cannot be tracked for Ground carrier type

2428 Invalid date range - End date is before start date

2429 Invalid date range - End date is beyond current date

2430 Invalid date range - Start to end date is greater than 60 days

2431 Carrier type required with reference type tracking

2432 Invalid or missing search value

2433 Invalid tracking number for carrier code

2434 Invalid search type code for selected carrier

2435 Invalid date range - Start date is beyond 90 days




2436 Invalid date range - Start date without end date

2437 Invalid date range - End date without start date

2438 Paging token is not properly formatted

2502 Could not connect to Ground Shipping

2504 Cannot find ground shipping host

2506 Cannot create socket for ground shipping

2508 Failed to send ground ship request

2510 Failed to recieve ground ship response

2512 Ground Shipping is currently unavailable

2514 The broker postal code is invalid

2516 The account is not authorized for Ground Dispatch

2518 There is no ground account number associated with this FedEx account

2520 A carrier type is required to track by customer reference

2521 Insight shipment contents capture not allowed with Returns

3102 Service call failed

4353 Airbill already deleted - delete request ignored

4354 Communications response from service uncertain - no reply message found

4355 Unexpected reply from service


4357 WARNING - Receive data overflow for transaction type

4358 Rate request failed

4359 URSA request failed

4360 No courtesy rate provided for pay types bill recipient, bill third party, or bill credit card




4608 Service type does not allow alcohol

4609 No COD allowed for Bill Recipient

4610 No COD allowed for Bill Third Party


4612 Bad command line arguments

4613 Service type does not allow inaccessible dangerous goods

4614 Shipment exceeds max declared value for this service

4615 Maximum declared exceeded for this customer/service

4616 Insufficient declared value for this service

4617 Length, width or height cannot be 0

4618 Girth + length exceeds maximum for service type

4619 Length exceeds maximum inches for service type

4620 Service type does not allow accessible dangerous goods

4621 Express Saver service not allowed for Bill Recipient/Bill Third Party

4622 Package length, width and height dimensions must each be at least 7 inches for service type

4623 Recipient address, ZIP, and phone number required

4624 Service type does not allow dry ice

4625 Puerto Rico destinations not valid via Domestic Ship - use International

4626 Hold-at-location requires hold address and ZIP


4628 No COD allowed from FedEx Ship

4629 No Economy Letter service available from FedEx Ship

4630 Release not allowed on Dangerous Goods shipment




4631 No HAL with Inside/Residential Delivery

4632 Only US domestic origination allowed from FedEx Ship


4634 Saturday delivery to Hawaii destinations not available

4635 No hold-at-location for service type on Saturday

4636 No Saturday delivery for freight

4637 Saturday delivery allowed only for Thursday ship date on economy service

4638 Saturday delivery allowed only for Friday ship date on priority service

4639 Service type does not allow Saturday delivery

4640 No Saturday delivery with commitment

4641 Saturday delivery to Alaska not valid with commitment

4642 Saturday pick-up only available on Saturday ship date

4643 Saturday pick-up for Hawaii origins not available

4644 No Saturday pick-up for freight shipments

4645 No Saturday pickup on service type with commitment

4646 Service type not supported or defined

4647 Hawaii origin/destination not allowed on service type

4648 Service does not allow dimmed packaging

4649 Service type not valid with commitment

4650 Receive data underflow for transaction type


4652 Submitted weight evaluates to 0

4653 Dry ice specified but dry ice weight evaluates to 0




4654 Saturday delivery and Sunday delivery are mutually exclusive

4655 Inconsistent - weight is less than dry ice weight

4656 Invalid weight for service type - exceeds pound limit

4657 Invalid weight for service type - below pound limit

4658 Weight exceeds maximum pounds for service type

4659 Length and girth + length too small for submitted weight and service type


4661 Bad ZIP format

4662 Reply-to-client failed for reason

4663 An URSA soft error was trapped

4664 Drop-off and Saturday pick-up mutually exclusive

4665 Shipper account number must be provided for Bill Sender

4666 Saturday pick-up for Puerto Rico origins not available


4668 Invalid future date

4669 No Inside Pickup with service type

4670 No Inside Delivery with service type

4671 Sunday shipment should be marked future day

4672 Length, Width, Height exceeds max 70, 48, 48 for service

4673 Invalid date/time format

4674 No COD allowed with commitment

4675 Shipment originated from CAN version

4676 COD Amount must be between $1.00 and $9,999,999.99




4677 Invalid payment type / Available Payment Types for Returns are Prepaid and Third Party

4678 Release not allowed on COD shipment

4679 Required address element missing: Contact name

4680 Required address element missing: Company

4681 Required address element missing: Address1

4682 Required address element missing: Address2

4684 Required address element missing: City

4685 Required address element missing: State

4686 Required address element missing: Zip

4687 Required address element missing: Phone number

4688 Bill recipient/Bill third party not allowed for service

4689 COD flags/amount cannot be set for non-COD shipment

4690 Account number element must be numeric

4691 Height supplied exceeds height maximum for service

4692 Width supplied exceeds width maximum for service

4693 Alaska origin/destination not allowed on service type

4694 PR origin not allowed on service type




4698 Invalid transaction request type

4699 Invalid rate quote payment type





4701 Unable to authorize credit card number

4702 A/R balance exceeds credit limit

4704 PR origin not allowed for payment type

4705 Sunday delivery not available for service type with commitment

4706 Sunday delivery for Hawaii origins not available

4707 Sunday delivery for Puerto Rico origins not available

4708 No COD allowed with Sunday delivery

4709 No Hold at Location allowed with Sunday delivery

4710 Saturday pickup with commitment not allowed with Sunday delivery

4711 Invalid customer account number

4712 Invalid dropoff flag option

4713 Emerge not allowed with service type

4714 Shipment Id required with Emerge

4715 Merchant Id required with Emerge

4716 Signature Required not allowed with service/packaging combination

4717 COD not allowed with Emerge

4718 Dry Ice not allowed with Emerge

4719 Signature release not allowed with Emerge

4720 H3 freight commitment not allowed with Emerge

4721 Sunday delivery not allowed with Emerge

4722 Cannot add list rate to amount unless list rates requested

4723 Invalid Service type for MPS shipment

4724 Master info required for MPS shipping




4726 Origin/Contact/Company/Name or ContactName, PhoneNumber, Address/Line1, and PostalCode, required

4727 Service not allowed for Returns/Email label

4728 Declared value cannot exceed $1000

4729 Invalid TrackingNumber

4730 Invalid FormID

4731 Displayed origin not allowed

4864 Internal consistency error - bad transaction passed to CheckLength

4865 Returned URSA service type does not match that for submitted service type

4866 Track number request failed

4867 Missing prerequisite logon - authentication failed


6408 The COD currency collection amount for your shipment, including Freight Charges, cannot exceed $750


8448 Configuration History Post Dated

8449 Account Validation Failed

8451 Receive Data Underflow

8704 Reply to client failed

8705 Recieve data underflow


8708 Product version no longer supported

8709 Logon password is empty

8710 Account Number is Empty

8711 Logon Communications Failure




8712 Logon password is invalid

8713 Account number does not match meter number

8960 Corrupt Transaction Request

8961 Logon authentication failed

8962 Meter number is inactive

8963 FedEx Account Number status has changed. Please contact your FedEx Account Representative.

9472 Client software version not supported

9473 Mainframe Systems not available

9474 Unknown transaction request type

9475 Meter number is not in the database

9476 Account number is not in the database

9490 Error communicating with ground server


9505 Account has been marked cash-only

9506 Account is international (not US or Canada)

9507 Account is non-revenue


9523 Account is a cash-only account

9524 The specified account is a non-revenue account

12802 Invalid section name

12804 File rewind failed

12806 Invalid section specified

12808 File seek failed




12816 Error reading file

12818 Missing right parenthesis

12820 Failed to allocate memory

12822 Comma missing in arguments

12824 Null data in arguments

12832 Line type not found

12834 Backslash missing in arguments

12836 Too many arguments

12838 Invalid X coordinate

12840 No X coordinate found

12848 Invalid Y coordinate

12850 No Y coordinate found

12852 Invalid width

12854 No width found

12856 Invalid height

12864 No height found

12866 Font not found

12868 Barcode name not found

12870 No barcode width specified

12872 No thin width specified

12880 No line ratio specified

12882 Failed to generate PDF 417 barcode

12884 Barcode type requested is not supported




12886 Failed to open graphic file

12888 Failed to generated barcode

12896 Font map is null

12898 Failed to allocate space for font

12900 No image size specified

12902 Error reading font fil

12904 Failed to open output file

12912 Font list is full

12914 Font file was corrupt

12916 Font not found

13056 Unknown label type requested

13058 Unable to open ini file

13060 Signature image was null

16437 Bad Return code from IMS system

16438 Non Revenue Account

16464 Incorrect Software version

16465 DataBase Is Not available on IMS system

16466 Invalid Request

16467 Invalid Meter Number

16468 Invalid Customer Account Number

16469 Invalid shipping Date


16471 Invalid destination zip code






16480 Invalid weight


16482 Invalid length

16483 Invalid width

16484 Invalid height



16487 Dimension of package is missing

16488 Shipment too small or too large

16489 This is a city center account number

16490 Invalid originating zip

16491 Inside pickup unavailable

16492 Inside delivery unavailable

16493 Bad Credit Card information

16494 Bad Credit Card expiration date

16496 Account number marked for delete

16497 Cash only Account

16498 Zip Code is Neither in US nor in Canada

16499 Could not communicate with mainframe

16500 Rating Failed

16501 Could not communicate with mainframe




16502 ASN Encode error

16503 ASN Decode error

16504 Error opening socket

16505 Error writing to socket

16506 Error reading socket

16507 Exceeds credit limit

16508 Bad Sunday Delivery Flag

16509 Bad Priority Alert Flag

16510 Non-numeric account number

16512 No COD shipments

16513 No Inaccessible dangerous goods

16514 No Sunday delivery

16515 No Saturday delivery freight

16516 No Saturday pickup freight

16517 No Saturday delivery

16518 No Saturday hold at location

16519 No Saturday pickup unless Saturday shipdate

16520 No Saturday pickup for service

16521 No Sunday delivery available

16522 No Sunday hold at location available

16523 No Sunday delivery for Hawaii origin


16525 No COD allowed with bill recipient




16526 No COD allowed with bill third party


16539 BillTo Account number declined

16540 Credit card declined

16541 Rating functional error

16897 Account not found

16898 Account in abused state

16899 Account inactive

16900 No Location for Origin and ship date combination

16901 No Currency Conversion

16902 Negative invoice Disallowed

16903 Zero Invoice

16904 Invalid Trans Code

16905 Invalid Service Type

16906 Invalid Billing Currency

16907 List Rates are not supported for Intl

16908 FICE surcharge error

16974 Origin Station Invalid

16979 Destination Station Invalid

16991 Shipper Account Invalid

16995 Shipper Account Invalid

16996 Shipper Account required

17001 Shipdate Invalid




17002 Carriage Value Invalid

17003 Invalid Carriage Currency

17006 Invalid Weight Type

17067 Invalid Origin Country or Zip

17068 Invalid Destination Country or Zip

17069 Invalid Destination State

17070 Invalid Origin State

17089 Invalid Postal Code Format

17120 Saturday Freight invalid

17152 Intl System level error

20496 Account Number Is Empty or NULL

20497 Meter Number Is Empty or NULL

20498 Account Number Not In database

20499 Meter Number Not In Database

20500 Invalid or blank package count

20501 Invalid or blank package weight

20502 No Contact Name specified

20503 Invalid Company close time

20504 Unable To Pickup before Close time

20505 Too late for pickup

20512 No pickup service today

20513 No pickup on Sunday or Holiday

20514 Could Not communicate with P2D system





20516 Bad Address; it is Empty or NULL

20517 Bad City; Field is empty or null

20518 State field is empty or null

20519 Zip code field is empty or null

20520 Invalid ready time

20521 Invalid pickup country code

20528 Invalid Zip Code

20529 Destination Zip Code is Invalid

20530 Destination Zip Code is an Unserved P.O Box

20531 Destination Zip Code is a served P.O Box

20532 No Service in Destination Zip Code

20533 Service is not available to this location

20534 Too Late For PickUp Service. Drop off available

20535 CSS Service is not allowed to this location

20536 Dangerous goods are not allowed to this location

20537 Dry Ice is not allowed to this location

20544 No HAL service to this location

20545 Original Zip Code is a P.O Box

20546 Invalid Pickup Time

20547 Destination Zip Code is out of Delivery Area

20548 Ready Time after Cutoff Time

20549 Cash-Only Account




20550 Missing Authentication Flag

20551 Invalid confirmation number

20552 Invalid Location ID

20553 No Dispatch found for this account

20554 Invalid Customer Name

20555 Invalid Phone Number

20556 Previous Day Pickup, cannot cancel or update

20557 Pickup already made, cannot cancel or update

20558 General Update error

20559 Pickup was cancelled - cannot update

20560 Pickup is over 2 days old - cannot update

20561 Remote Location – call FedEx

20562 Database Failure

20563 General dispatch failure

20564 Dispatch already exists

20565 Intra-country service not available

20566 Cannot schedule pickup beyond 1 working day

20567 Invalid date

20568 Past ExpressFreighter cutoff – use international priority

20569 Cannot schedule dispatch for more than 'x' working days

20570 State or Zip code change not allowed

20571 Must reschedule to change pickup day

20572 No Package Location




20573 Carrier Code not Specified

20574 No Remarks

20575 Invalid Dim Width

20576 Invalid Dim Length

20577 Invalid Dim Height

20578 Invalid Service Type

20579 Invalid Value in Field LTD

20580 Invalid Truck Size

20581 Invalid Booking Number

20582 Invalid Girth

20583 Invalid Dept, Flr, Suite Code

20584 Max Weight allowed Per Piece is 2,200 for freight shipment

20585 Phone number matches more than 1 record

20592 Account number not found

20593 Unable to connect to Rate service

20594 Unable to connect to OneSource

20595 Response from Dispatch is too large

20596 Unable to connect to URSA

20597 Incomplete date returned

20598 Incomplete time returned


20600 Invalid Express Tag service code

20601 Both contact name and company name are blank




20602 Currency code must be ‘USD

20603 Maximum declared value exceeds the maximum limit

20604 Weight Unit of Measure must be pounds

20605 Invalid RMA number


20607 Payment type is Other but payor account number is blank

20608 Dispatch date returned is different than the date requested

20609 Average package weight exceeds service code limit


20611 Invalid address line 1

20612 Invalid recipient city




20616 Recipient contact name and company name are blank

20617 Postal code and state/province mismatch

20618 Recipient postal code and state/province mismatch

20619 Duplicate pickup request

20620 Cannot schedule a pickup request for a previous day

20621 Same day Express Tag not available at pickup address

20622 Saturday Delivery not available for Standard Overnight

20624 Sat. Hold at Loc. not available for Standard Overnight

20625 Maximum weight for Letter exceeded




20626 Special services conflict

20627 Difference between Ready Time and LatestPickupTime too small

20628 Origin state/province code not allowed

20629 Destination state/province code not allowed

21761 Fax is queued

21762 No signature was returned

21764 Express image server returned error

21766 Duplicate tracking number was entered

21768 Tracking number entered was invalid

21776 Tracking number entered was not found

21778 A ship date is required

21779 An invalid ship date was entered

21780 The ship date is more than 18 months old

21782 The requested delivery area is not valid

21784 The request type entered was invalid

21792 The sender phone number is required

21794 Sender name is required

21796 Recipient fax number required

21797 Recipient mailing address required

21798 Recipient name required

21799 Recipient company name required

21800 Fax number is an invalid length

21808 Invalid language code entered




21810 Future ship date was entered

21812 Ground track failed

21814 Recipient phone number is invalid

21816 Sender phone number is invalid

21824 Recipient fax number is invalid

21826 Invalid letter format entered

21828 Recipient city required

21830 Recipient state required

21832 Recipient postal code required

21840 Recipient country code required

21842 Sender phone number is invalid length

21844 Image too large to retrieve

21846 Recipient country code is invalid

21848 Fax mail recipient country code is invalid

21856 Error calling image server

22016 Could not track package




22024 No ground image was returned

22032 Ground request returns entire manifest

22034 Error tracking ground package

22096 Error communicating with server, please try later







24577 Failed to open the URSA table

24578 Failed to obtain stats on the URSA table

24579 URSA failure

24580 URSA failure

24581 URSA failure

24582 URSA failure

24583 URSA failure

24584 URSA failure

24585 Zip code is a PO Box

24592 General URSA table lookup error

24593 Postal not served or Service not available between Origin and Destination

24594 Hold at Location not valid

24595 Saturday delivery not available

24596 SOS not available

24597 Bad postal code

24598 Must be A1 commit for First Overnight service

24599 Accessible dangerous goods not allowed



24608 Express saver E2 handling wrong




24609 Express saver E2 handling not set

24610 FO later delivery not available to this location

24611 GOS not available

24612 Zip/City mismatch

24613 Invalid formid

24614 Postal not found in lookup



24617 URSA file version not supported

24624 ASCII prefix does not map to table value


24626 Handling Code was not found

24627 Location was not found

24628 Svc not allowed. Used w/HI exception code

24629 Too many counties w/postal code for output

24630 Load of table indexes corrupted

24631 Time error

24632 Memory allocation failure

24640 File I/O function failure

24641 ASTRA location # not found

24642 CRC check of file failed

24643 Too many Loc Clearance points for output

24644 Maximum number of open URSA files exceeded




24645 Org or Dest zip not available for zip2zip

24646 Ursa table status is expired

24647 Ursa table status is early

24648 Desired country is not IES served

24649 Country mismatch

24656 Input state did not match state looked up


24658 Recip state and URSA state disagree


24662 Dry ice not allowed

28672 No Signature On File

28673 Rates Not Available

28674 No tracking number server available

28675 Unknown transaction type


28677 Unable to upload data

28678 Unable to upload data

28679 Unable to access country related data



28682 Minimum dimensions not met for service type

28683 Excessive declared value not allowed with this service





28689 Declared value exceeds amount allowed for recipient country

28690 Failed to obtain Master weight for MPS calculations

28691 Failed to obtain MPS weight for MPS calculations

28692 Weight exceeds amount allowed for Service/Packaging combination

28693 Document shipping not allowed for recipient country

28694 Non-document shipping not allowed for recipient country

28695 Saturday delivery not allowed for this country

28696 International shipping has been turned off

28697 Failed to read parameter file

28704 Failed to connect to database

28705 Failed to open database

28706 Failed to insert record into database

28707 Failed to insert MPS record into database

28708 Failed to read MPS record from database

28709 Failed to read Customer database

28710 Failed to delete record from database

28711 Failed to update Master record in database

28712 Failed to update database for upload file

28713 Could not find the upload directory to open

28720 Could not open the file in the upload directory

28721 Could not read the file in the upload directory

28722 Could not rename the upload file to the archive directory

28723 Bad response back from Pipeline




28724 Could not open the file in the ies.dat directory

28725 International Economy Service not available for this country

28726 Ship date not within 10 days of current date

28727 Sunday ship date not allowed

28728 Shipment date is not valid

28729 Intra country shipments not allowed for this country

28736 Invalid Service type

28737 Saturday delivery not allowed with service

28738 International First Overnight not available for this country

28739 Saturday pickup not allowed with service

28740 Hold at location not allowed with service

28741 Service not available to this postal code

28742 Service allows only allows bill sender

28743 Failed to open Currency file

28744 Failed to read Currency file

28745 Invalid currency

28746 Dry Ice not allowed with this service type

28752 Taiwan 3rd Party error

28753 Origin or destination must be Taiwan

28754 Invalid weight unit or dim unit

28755 Failed to insert commercial invoice record into database

28756 Failed to insert master commercial invoice record into database

28757 Total commercial invoice transaction number is greater than 10




28758 Length or girth exceeds the max limit

28759 International Economy Freight not available for recipient country

28760 International Priority Freight not available for recipient country */


28768 Invalid pay type

28769 Trace message

28770 Commercial invoice shipments not allowed for recipient country

28771 Failed to delete shipment

28772 Failed to delete shipment

28773 Integer number is necessary in this field

28774 Failed to update Delete flag for delete

28775 Invalid duty, tax, pay type




28785 Invalid label format

28786 Invalid dim unit

28787 Dry ice weight error

28788 Dangerous Goods not allowed

28789 Dangerous Goods not allowed

28790 Alcohol not allowed

28791 Invalid Package Count

28793 Commodity Description 1 is too Vague











28816 File not found

28817 Invalid Terms of Sales

28818 Freight & Insurance are not required

28819 Freight & Insurance are required

28820 Only Freight is required

28821 Freight or Insurance is Invalid

28822 Vague Description Generic Error

28823 Invalid social security number or EIN

28824 Transaction not required

28825 Invalid AES

28928 Invalid License Exception Symbol

28929 Only one of ITAR, License exception or Export license is required

28930 Invalid expiration date

28931 Invalid ECCN

28932 Invalid harmonized code

28933 Invalid Mexican state




28934 Invalid transaction FTSR number

28935 Invalid forwarding agent

28936 Invalid parties to transaction

28937 Invalid routed export transaction

28944 Invalid US PPI

28945 Invalid PPI country

28946 Invalid export license

28947 ECCN, ITAR, LES, ECCN and License Exp. date not reqd

28948 PPI required

28949 PPI not required for AES status of C

28950 PPI not required for AES status of S

28951 FTSR not allowed

28952 Invalid commondity

28953 Broker country not same as recipient country

28960 Saturday Delivery not allowed with broker select

28961 Broker details not complete

28962 Broker select not allowed with the service type entered

28963 Broker select is not a valid option for destination country

28964 Intermediate Consignee details are partially filled

28965 Minimum Customs Value does not match allowed value

28966 Carriage Value exceeds the Customs value

28967 No other SED Elements required when FICE is present

28968 Emerge Destination has to be US or Puerto Rico




28969 Emerge Shipment Id is invalid

28976 Emerge Merchant Id is invalid

28977 The chosen service type is not allowed with Emerge

28978 Saturday Delivery not allowed with Emerge

28979 H3 not a valid destination commitment for International Freight with Emerge

28980 Broker Select not allowed with Emerge

28981 Dry Ice not allowed with Emerge

28982 Signature Release not allowed with Emerge

28983 Invalid or Blank FICE Type Code

28984 Invalid FICE Destination Country

28985 Invalid FICE Origin Country

28992 FICE Number is Required

28993 FICE Expiration Date must be greater than current date

28994 Document Shipment isn't allowed with FICE

28995 Freight not allowed to Hawaii

28996 Either weight or girth should exceed maximum to ship freight

28997 Blank or Invalid Booking Number

28998 Blank or Invalid Skid Count

28999 Blank or Invalid SLAC value entered

29000 Only Regular Pickup, Request Courier, or Station Drop off values allowed for international freight

29001 Dimensions have to be provided for international freight

29008 Hal Phone must be provided when Hal Flag is Y

29009 Invalid Service Type selected for FICE Shipment




29010 Invalid Broker postal code

29011 Linked list allocation error

29012 Could not allocate memory

29013 Database error

29014 Invalid or Empty Nodes in Linked list

29015 Invalid Response from backend

29016 FICE Number is not required

29017 FICE Expiration Date is not required

29024 Entry Number is required

29025 Entry Number isn't required

29026 Foriegn Trade Zone Code is required

29027 Package sequence is required, must be numeric and cannot exceed package count

29028 Total weight is required for MPS shipment

29029 A valid Master Tracking number and Form ID is required

29030 Package count is required and must be numeric

29031 Invalid B13A Filing Option

29032 Inconsistent B13A Filing Option and Export Statement Data

29033 Invalid Export Permit Number

29040 Maximum carriage/declared value exceeded

29041 Dry Ice not allowed either from the origin or to the destination

29042 Signature Release not allowed with Intra Canada 1 Day Freight

29584 Invalid packaging description code

29585 Only one commodity line item allowed if country of manufacture is XX




29586 For documents, a commercial invoice is not allowed if the country of manufacture is XX

29587 Description not valid for documents with value

29588 Commodity customs value cannot be greater than zero if commodity description is "Correspondence/No Commercial Value"

29589 For documents, customs value cannot exceed $2500 if client revision indicator is 1

29590 For documents, client revision indicator cannot be 1 if the destination country requires an SED

29591 Invalid country of manufacture

29592 Release specified but no release authorization provided

29593 Unit value cannot be greater than zero if commodity description is "Correspondence/No Commercial Value"

32769 Account Number Element is Empty

32770 Invalid Account Number

32771 Database problem on Main Frame

32772 Account is cash only

32773 Account not found

32774 Contact name is missing or invalid

32775 Contact phone is missing or invalid

32776 Contact fax is missing or invalid

32777 The meter number exists


32781 Reply-to-client failed

32782 Account and meter does not match

32783 Could not retrieve device type for software type

32784 Invalid device type

32785 Invalid meter number - non-numeric in string




32786 Name and/or company required

32787 Street address required

32788 City required

32789 State required

32790 Zip code required

32791 Country required

32792 Phone number required

32793 Invalid phone number - non-numeric in string

32794 Malformed phone number - invalid length

32795 Invalid account number - non-numeric in string

32796 Product version no longer supported or not defined

32797 Account number required


32799 Submitted postal code and state/province mismatch

32800 Invalid Zip code

32801 Could not obtain access numbers from phone service

32802 Could not obtain access numbers from phone service -- empty buffer

32803 Registration is down

32804 Invalid account number

32805 Malformed account number invalid length

32806 Transaction returned unknown status

32807 State or province abbreviation must be two characters

32808 Country abbreviation must be two characters




32809 Meter Number is required

32828 Invalid country

32829 Sign not found on mainframe

33024 Unable to communicate with the Mainframe

33025 Invalid ground account number

33026 Invalid EPDI Code

33027 Invalid Printer Code

33028 Invalid software version for this transaction

33029 Origin Indicator is invalid

33030 Meter Indicator is invalid

33032 The Master Meter Number can not be null

33034 Unable to insert master ground number tracking record

33035 Unable to modify meter record

33036 Account has exceeded the number of allowed meters

33037 Unable to modify account record

33038 Unable to add meter record

33039 The meter number can not be populated for transaction

33536 Internal error

33537 Receive data underflow

33538 Receive data overflow

34058 Invalid Packaging Supplies Flag and Country combination

34060 Invalid Packing Services Flag and Country combination

34062 Invalid FedEx Returns Flag and Country combination




34081 Signature Option not allowed with standard label

34082 Alcohol shipments not allowed for Hold at Location

39321 Signature release not allowed for COD


58626 Invalid Carrier code requested

58627 Invalid Service type requested

58628 Invalid Package type requested

58629 Service type requested did not match Express/Ground request

58630 Service Availability error

58631 Service Availability Error

58632 URSA could not service request

58633 Zip code is a PO box

58640 Zip code is not served

58641 Zip code is bad

58642 Postal code not found




58646 Service not allowed

58647 Request for List rates are not allowed for Intl

58648 Request for Express rates returned error

58649 Request for Ground rates returned error

58656 Common rating error (both Express and Ground)




58657 Service requested is not allowed with Carrier Code requested

58658 Package type requested is not allowed with Carrier Code requested

58659 Invalid weight for service type

58660 Invalid dimensions for service type


58662 IMS reported error or timed out

58663 Bad max services – check UTILITY configuration

58664 No services available in service table

58665 Invalid service table index passed to BRL function

58672 BRL returned service error

58673 Rate returned error for account number

58674 Rate returned COD error for service

58675 Rate returned Handling error for service

58676 Rate returned error for service type

58677 Rate returned error for bad or missing zip code

58678 Rate returned error for bad or missing state code

58679 Rate returned error for package count

58680 Rate returned error for weight

58681 Rate returned error for declared value

58688 Rate returned error for dims

58689 Rate returned error for Credit Card

58690 Bad return code from IMS system





58692 Memory allocation failure


58694 Rate service failure


58696 Received data overflow

58697 Invalid service/packaging combination

58704 Invalid country for requested service type

58705 Unknown error reported from utility service

58706 Account number marked for deletion

58707 Non-rev account number

58708 Invalid customer account number

58709 Ground custom rates temporarily unavailable

58710 No Hold at location service to this destination

58711 Saturday Delivery not available for this destination

58712 Selected service is not available for this destination

58713 Dangerous Goods not allowaed to this destination


58721 Currency code for Intra CA request must be CAD


58723 FedEx Home Delivery Saturday services are not available to this destination

58724 The COD currency collection amount for your shipment, including Freight Charges, cannot exceed $750

58725 Residential Delivery not available for this destination

58726 Shipments may require one additional day in transit to your destination zip code




58727 Ground COD requires a CODCustomerAmount

58728 Ground COD requires a CODCollectionType


61442 Recipient country is empty

61443 Only International shipments can be processed

61444 Dimension length is not numeric

61445 Dimension width is not numeric

61446 Dimension height is not numeric

61447 Declared value is not numeric

61448 Package count is empty

61449 Package count is not numeric

61450 Invalid country

61451 Invalid recipient country

61452 Service type is empty

61453 Dimension width greater than maximum

61454 Package weight is empty

61455 Package weight is not numeric

61456 Recipient postal code is empty

61457 Date is not numeric

61458 Invalid date

61459 Date cannot be less than current date

61460 Date cannot be increased more than 7 days from current date

61461 Dangerous goods class is empty




61462 Cargo aircraft only is not allowed with this service

61463 Invalid dangerous goods class

61464 Tracking number is empty

61465 Tracking number is not numeric

61466 Tracking number is invalid

61467 Tracking number is not consistent with process being performed

61468 Recipient postal code does not match recipient state/province code

61469 Shipper Zip is empty

61470 Failure to properly access an INI file

61471 Invalid value in element WeightUnits

61472 Invalid currency type

61473 Invalid currency type

61474 Package count 1 is empty




61478 Package count 1 is not numeric




61482 Package weight 1 is empty







61486 Package weight 1 is not numeric




61490 Customs value 1 is empty

61491 Customs value 1 is not numeric




61495 Package count is greater than 999

61496 Package weight is zero

61497 Error opening input transaction

61498 IPFS is not available to this country

61499 IPFS dimension height is greater than 70 inches

61500 Invalid origin country

61501 Origin country is empty

61502 Drop-off not available with this service

61503 Saturday Pickup and Saturday Delivery are mutually exclusive

61504 Error opening Label Printer

61505 Invalid Alcohol Type

61506 Invalid Alcohol Packaging Type

61507 Invalid Alcohol Package Count




61508 Invalid Alcohol Volume

61509 Recipient phone number required when shipping alcohol

61510 Origin country must be US for alcohol shipments

61511 Signature release not allowed with alcohol shipments

61512 Sender not eligible for alcohol shipping

61513 Displayed origin sender or company name required

61514 Displayed origin phone required

61515 Displayed origin address line required

61516 Displayed origin city required

61517 Displayed origin state required

61518 Displayed origin zip/postal code is blank or invalid

61519 Displayed origin country code is blank or invalid

61520 Cash only account

61521 FedEx Logon service error

61522 Origin postal codes does not match origin state/province code

61523 Hold at location postal code does not match hold at location state/province code

61524 Displayed origin postal code does not match displayed origin/province code

61525 Recipient/Third Party account number validation failed

61526 Broker postal code does not match broker state/province code

61527 Invalid origin postal format

61528 Invalid origin postal code

61529 Invalid recipient postal format




61530 Invalid Destination/Address/PostalCode

61531 Invalid Broker country

61532 Invalid Broker postal format

61534 Invalid PPI postal format

61535 Invalid PPI postal code

61536 Invalid intermediate consignee country

61537 Invalid intermediate consignee postal format

61538 Invalid intermediate consignee postal code

61539 Invalid hold at location country

61540 Invalid hold at location postal format

61541 Invalid hold at location postal code

61542 Invalid displayed origin postal format

61543 PPI postal code does not match PPI state/province code

61544 Hold at Location not allowed with Saturday delivery freight

61545 Invalid intermediate consignee state/province

61546 Invalid RequestHeader/CarrierCode


61548 Invalid Package/Weight

61549 Invalid Package/DeclaredValue

61550 Invalid Package/DryIce/Weight

61551 Invalid Package/ItemDescription

61552 Invalid URLNotificationE-MailAddress




61553 Invalid Origin/Contact/PhoneNumber

61554 Invalid Service or Packaging

61555 Invalid Middleware Software Version

61556 Invalid Origin/Address/StateOrProvinceCode

61557 Invalid form ID

61558 Invalid MerchantPhoneNumber

61559 OLL service XML parse error

61560 Invalid RequestHeader/Accountnumber

61561 Invalid RequestHeader/Meternumber

61562 Invalid Payment/PayorType

61563 Invalid Origin/Contact/PersonName

61564 Invalid Origin/Contact/PersonName or CompanyName

61565 Invalid Origin/Contact/CompanyName

61566 Invalid Origin/Address/Line1

61567 Invalid Origin/Address/Line2

61568 Invalid Origin/Address/City

61569 Invalid Origin/Contact/E-MailAddress

61570 Invalid Destination/Contact/PersonName

61571 Invalid Destination/Contact/CompanyName

61572 Invalid Destination/Address/Line1

61573 Invalid Destination/Address/Line2

61574 Invalid Destination/Address/City




61575 Invalid Destination/Address/StateOrProvinceCode

61576 Invalid Destination/Contact/PhoneNumber

61577 Invalid Destination/Contact/E-MailAddress

61578 Invalid Package/Dimensions/Length

61579 Invalid Package/Dimensions/Height

61580 Invalid Package/Dimensions/Width

61581 Invalid Package/Dimensions

61582 Invalid Dimensions/Units

61583 Invalid Package/ItemDescription

61584 Invalid ReferenceInfo/CustomerReference

61585 Invalid ReferenceInfo/PONumber

61586 Only weekday delivery allowed

61587 Invalid RMA/Number

61588 Invalid Return Shipment indicator

61589 COD is invalid for value found in Return Shipment Indicator

61590 Alcohol not allowed with Returns Shipment or Email Label

61591 EMerge not allowed with Returns Shipment or Email Label

61592 Dangerous Goods is invalid for value found in Return Shipment Indicator

61593 Invalid SpecialServices/HoldAtLocation/Address/City

61594 Invalid recipient name or recipient company name

61595 Variable Handling Type is invalid for value found in Return Shipment Indicator

61596 Origin not allowed with given service

61597 Destination not allowed with given service




61598 Invalid Client Software Version

62608 The FedEx Rating service is not responding

62609 The FedEx Routing service is not responding

62610 The FedEx Airbill service is not responding

62611 The FedEx Shipping service is not responding

62612 The FedEx Admin service is not responding

62613 The FedEx International Shipping service is not responding

62614 The Commercial Invoice VISA transaction failed

62615 Declared value cannot be empty

62616 The FedEx Logon service is not responding

62976 General error processing Address Verification request

62977 Incomplete address for Address Verification request

62978 Invalid postal code for Address Verification request

62979 Authorization error while processing Address Verification request

62980 General error processing Address Verification request

62981 Multiple errors occurred while processing Address Verification request

62982 Time-out error while processing Address Verification request

62983 Address Verification is currently unavailable

62984 Invalid or missing Apartment/Suite number

62985 Address number is not within the range for the street provided

62986 AVS reply was invalid or incomplete

62987 General error processing AddressVerification request

62992 Street name was not found in postal code




62993 Combination of city/state/postal code was not found

62994 The Apartment/Suite number is not valid for this address

62995 Address requires an Apartment/Suite number

62996 Address number is within range for the street, but no exact match was found

62997 Address was modified to achieve a match

63056 Invalid Address

63057 Invalid Origin Address

63058 Invalid Destination Address

63059 FedEx Locator is currently unavailable - please try again later

63060 Internal FedEx Locator Server Error

63061 No FedEx locations were found


63063 Cannot search for Hold At Location and Ground

63064 Cannot search for Saturday Service and Ground

63065 Cannot search for Dangerous Goods and Ground

63066 Cannot search for Hold at Location and Self-Service

63067 Cannot search for Dangerous Goods and Self-Service

63068 Invalid Phone Number




63072 Cannot search for Ground and Self-Service











63080 Invalid language code


63082 Ambiguous address

63083 Invalid country and language combination


















63098 No facility types requested



63101 Phone number search not available

63102 US zip code must be 5 or 9 digits

63103 Canadian postal code must be 6 alphanumeric characters

64257 The service raised a client fault exception

64258 The service raised a server fault exception

64259 A XML element did not correspond to anything expected

64260 A XML schema type mismatch

64261 A XML syntax error occurred on the input

64262 Begin of an element expected but not found

64263 Array index out of bounds

64264 An element needs to be ignored that needs to be understood

64265 Namespace name mismatch (validation error)

64266 Mismatch in the size and/or shape of an object

64267 Internal web service error

64268 An exception raised by the service

64269 Skeleton error: the skeleton cannot serve the method

64270 Out of memory

64271 An element was null, while it is not supposed to be null

64272 Multiple occurrences of the same element ID on the input




64273 Element ID missing for an HREF on the input

64274 Reference to object incompatible with the object referred to



64277 A SSL error occurred

64278 DIME parsing error

64279 End of DIME

64280 SOAP version mismatch or no SOAP message

64281 DIME version mismatch

64282 Unexpected end of file or no input, possible timeout

64336 SSP server connection error

64337 SSP server login error

64338 SSP server transaction error

64339 Invalid or missing origin country code

64340 Invalid or missing destination country code

64341 Invalid meter number

64342 Invalid ship time

64343 Missing or NULL required element

64344 Invalid value in element %s

64345 Error generating label, no shipment created

64346 Package sequence number cannot exceed package count

64347 Intra Canada shipping is not available

64348 Unknown packaging type




64349 Unknown service type

64350 Shipment contents number of records exceeds maximum, uploading first 50 records

64351 Credit card payment not allowed for International shipment

64352 Invalid state/province code for Broker

64353 AES or FTSR Exemption required

64354 Required element %s missing


64356 Invalid package sequence

64357 Origin address country and displayed origin country must be the same

64358 Displayed origin address postal code must be 5 or 9 digits

64359 Displayed origin phone number must be 10 digits

64360 Displayed origin address postal code must be 6 characters/digits

64361 Invalid displayed origin address postal code format for this country

64362 Invalid displayed origin sender contact phone number length, cannot exceed 15 digits

64363 Invalid displayed origin sender address postal code

64364 Return shipment indicator not allowed with FedEx Express shipments

64365 ReturnLetterFormat and FaxLetter are mutually exclusive

64367 URLNotificationE-MailAddress exceeds 120 characters

64368 URLNotificationE-MailMessage exceeds 200 characters

64369 Package[%s]/ItemDescription exceeds 80 characters

64370 Package[%s]/Weight is invalid

64371 Package[%s]/DryIce/Weight is invalid




64372 Package[%s]/DryIce/WeightUnits is invalid

64373 Print Return Label feature is not available with future day

64375 RMA/Number value exceeds 20 characters

64376 Commodity description invalid for document shipment

64377 Nonzero customs value was provided for non-dutiable document commodity

64513 Unknown or invalid EmailLabel transaction

64514 EmailLabel service call failed

64515 EmailLabel domestic ship request failed

64516 EmailLabel track number request failed

64374 Returns are not allowed with legacy label type



64519 EmailLabelRequest already cancelled

64520 Invalid URLExpirationDate

64521 Invalid RequestTimestamp


64529 Invalid RequestHeader/SoftwareVersion

64530 Invalid RequestHeader/SoftwareRevision

64531 Invalid EmailLabel expiration date

64532 Invalid contact name

64533 Invalid contact phone


64536 EmailLabel record not found




64537 Label has already been accessed by return shipper











64548 TrackingNumber required

64549 URLExpirationDate must be >= today, and < 30 days in the future

64550 URLExpirationDate is required


65069 Residential Delivery not available for this destination

65104 Shipments may require one additional day in transit to your destination zip code

65105 FedEx Home Delivery Saturday services are not available to this destination

Date post:	03-Apr-2018
Category:	Documents
Upload:	lamkhanh
View:	286 times
Download:	11 times

FedEx Ship Manager API/DIRECT · · 2006-03-251227 Hawaii origin or destination not allowed on...

Documents