Fedhasa 2010and

‘www.Rooms4u.travel’ Tourism legacy project

A presentation by FEDHASA9th March 2010

Current Issues under discussion

• Pricing• Availability of accommodation• Perceptions of South Africa as a

destination• Impact and concerns for South Africa

post event

Rooms4u

• It is a purpose built South African online real time accommodation listing and booking portal for all tourism players

• A tool for all accommodation service providers to get to market on the web real time and gain exposure to potential web customers

• An easy to use point of service for local and international travellers to locate and book accommodation within South Africa especially for MESE. (Meetings Exhibitions and Special Events)

Actions

• All accommodation providers concerned about the sale of their rooms need to know or be informed that Rooms4u is one of the suggested portals to assist with this issue

• 1 March all registered users will be loading their available stock onto the system for sale

• The Department of Tourism and SAT step up such communications from the beginning of March 2010.

Value Proposition (Accommodation)

• No cost to registration • No barriers to entry– Internet access and Bank Account necessary

• Only Pay on use of the service – For SMME as an administration fee (of 15% added to the

Net Rate) from rooms4u.co.za– For Groups a commission of 15% will be charged and billed

according to the groups specific billing structures• Direct access to Event specific markets– e.g. MATCH in respect of 2010

• Referrals from Call Centre +27 87 803 INFO(4636)

Value Proposition (Guest/Client)

• No hidden cost to book on the portal• 3D and PCI compliant bank secure payments

protecting Card holder (Standard Bank)• Only Pay once for multiple bookings in different

establishments • Direct access to the entire available accommodation

stock according to various search criteria– Location– Price – Grading etc

South Africa’sReputational Risk

• PRICING : – as searches can be done by price and all available

accommodation is visible any property that tries to exploit specific high demand periods will not receive bookings where any alternatives are available!

Cont…

South Africa’s Reputational Risk cont….

• LIQUIDATIONS AND FRAUD: – in the industry especially during these trying

economic times. SATSA and FEDHASA stand united that any funds that are taken by tour operators or hotels should be held in escrow or trust by the bank until the service for which is paid is delivered to the customer.

• This platform delivers this comfort and protects all parties

Rooms4u South Africaas at 25Feb2010

ROOMS 4 U.travel

ROOMS 4 U.travel

eResHotel Groups55 000 Rooms

eResHotel Groups55 000 Rooms

ROOMS4U.co.za

28 000 Rooms

ROOMS4U.co.za

28 000 Rooms

BidtravelSeekers

Flight Centre

BidtravelSeekers

Flight Centre

AATravelnet / IMEI

Nightsbridge

AATravelnet / IMEI

Nightsbridge

TourplanSpringbok Atlas

TourplanSpringbok Atlas

PeermontPeermont S/SunS/Sun ProteaProtea

CENTRALRESERVATION

CENTRALRESERVATION

CONSOLIDATEDRESERVATIONSCONSOLIDATEDRESERVATIONS

PORTAL / GDSPORTAL / GDS

HOTEL RES /INDIVIDUAL WEBSITES

HOTEL RES /INDIVIDUAL WEBSITES

Sun Int.Sun Int. LegacyLegacy City

LodgeCity

Lodge

Small Hotel

1

Small Hotel

1

Small Hotel

2

Small Hotel

2

Lodge 1

Lodge 1

Lodge 2

Lodge 2

B&B 1

B&B 1

B&B2

B&B2

PrebookIn1

African Space

PrebookIn1

African Space

www.Rooms4u.co.za Registration by Province

VERIFIED PROVIDERS BY PROVINCE - WITH SUM OF AVAILABLE ROOMS PER PROVINCE

PROVINCE PROVINCE NAME NUMBER OF VERIFIED ESTABLISHMENTS NUMBER OF VERIFIED ROOMS PER PROVINCE

1 Eastern Cape 187 1810

2 Free State 67 651

3 Gauteng 449 10539

4 Kwazulu-Natal 297 3463

5 Limpopo 72 1097

6 Mpumalanga 75 693

7 North West Province 58 2447

8 Northern Cape 39 347

9 Western Cape 931 7601

Match and Rooms4u for 2010

MATCHMATCH

LARGE EVENT ROOMS

REPOSITORY

LARGE EVENT ROOMS

REPOSITORY

WWW

HOTEL

Releas

e Dat

e

Match Releases stock to the Hotel – held in the repository

General public selects and pays

gets confirmation of the booking – hotel to pay commission

Hotel provides stock to Match on

contract

Can be used by Hotel at no cost

Hotels place stock to Repository

At World Cup Rates less commissions to Repository

Post Release date Match can access

Stock on pre-arranged rates

% Commission

Summary

• This system allows the Department of Tourism to create a legacy that puts the country into a better position to maximise future tourism revenues from large events.

• Rooms4u not only serves to accomplish this goal but becomes the platform for tourism growth into the future protecting all in the procurement process until completion of delivery

• South African Tourism will stand proud on the world stage in regards to consolidation of both the National data base and booking systems