+ All Categories
Home > Documents > Fiery EX Print Server/Fiery Controller for Xerox Color...

Fiery EX Print Server/Fiery Controller for Xerox Color...

Date post: 06-May-2018
Category:
Upload: vobao
View: 237 times
Download: 9 times
Share this document with a friend
55
Fiery ® EX Print Server/Fiery ® Controller for Xerox Color 550/560 Production Printer Configuration and Setup
Transcript
Page 1: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

Fiery® EX Print Server/Fiery® Controller for Xerox Color 550/560 Production Printer

Configuration and Setup

Page 2: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

© 2010 Electronics for Imaging, Inc. The information in this publication is covered under Legal Notices for this product.

4509392010 August 2010

Page 3: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

CONTENTS 3

CONTENTS

INTRODUCTION 7

Terminology and conventions 7

About this document 8

Battery information for the European Union and EEA 9

CONNECTING TO THE NETWORK 10

Fiery on the network 10

Stages of installation on the network 11

Summary of Fiery network installation 12

Network Server Setup requirements 13

Windows networks 13

AppleTalk networks 13

UNIX networks 14

PREPARING FOR FIERY CONTROLLER SETUP 15

Levels of access and control 15

Users and Groups 15

Fiery print connections 18

WebTools 19

Additional security features 20

Controlling E-mail access to the Fiery 20

Restricting IP addresses, ports, and MAC addresses 20

LDAP authentication 20

Connecting network cable to the Fiery 21

Back view of the Fiery 21

Ethernet connection 23

CONTENTS

Page 4: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

CONTENTS 4

About Setup 23

Setup from the copier touch panel 23

Setup from a network computer 23

SETTING UP THE COPIER 24

Fiery Setup from the copier touch panel 24

Accessing Setup options 25

Types of Setup screens 26

Saving changes 26

Menu tabs 26

Jobs tab 26

Info tab 27

Tools tab 27

Scan tab 27

Setup tab 28

Fiery Setup from the copier touch panel 28

802.1x Setup 30

SETTING UP THE FIERY CONTROLLER FROM A NETWORK COMPUTER 31

Accessing Configure from a network computer 31

Using Configure 32

SETUP OPTION REFERENCE 33

PS and PCL Setup options 33

Job Log Setup options 36

RIP While Receive 36

SLP Setup options 36

Page 5: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

CONTENTS 5

CONFIGURING WEBTOOLS 37

Configuring the Fiery and computers for WebTools 37

ADMINISTERING THE FIERY CONTROLLER 38

Administrator functions 38

Setting passwords 39

Changing the Fiery default language 39

Updating system software 39

Clearing the Fiery 40

Saving and restoring Fiery settings 41

Saving and restoring Fiery configuration 41

USB printing 41

Other EIP application Setup 42

Managing e-mail address books 43

Printing the Configuration page 46

Maintaining optimal Fiery performance 46

Shutting down, rebooting, and restarting the Fiery 47

Shutting down the Fiery 47

Rebooting or restarting the Fiery 48

TROUBLESHOOTING 49

Troubleshooting the Fiery 49

Fiery icon does not display in copier touch panel 49

Runtime error messages 49

Cannot connect to the Fiery with utilities 50

Cannot connect to the Fiery with Command WorkStation 51

INDEX 53

Page 6: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network
Page 7: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

INTRODUCTION 7

INTRODUCTION

This document describes how to set up network servers and user computers to use the Fiery EX Print Server/Fiery Controller for Xerox Color 550/560 Production Printer so that users can print to it as a high-performance networked printer. For general information about using the copier, your computer, software, or network, see the documentation that accompanies those products.

Setting up the network environment correctly requires the presence and active cooperation of the network administrator. Detailed instructions for configuring networks is beyond the scope of this document. For information, see the documentation that accompanies your network.

For information about supported operating systems and system requirements, see Welcome.

Terminology and conventionsThis document uses the following terminology and conventions.

Term or convention Refers to

Aero Fiery (in illustrations and examples)

Copier Xerox Color 550/560

Fiery Fiery EX Print Server/Fiery Controller for Xerox Color 550/560 Production Printer

Mac OS Apple Mac OS X

Titles in italics Other documents in this set

Windows Microsoft Windows 2000, Windows XP, Windows Vista, Windows Server 2003/2008/2008 R2, Windows 7

Topics for which additional information is available by starting Help in the software

Tips and information

Page 8: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

INTRODUCTION 8

About this documentThis document covers the following topics:

• Network connectors on the Fiery

• Information specific to the Fiery about setting up network servers

NOTE: For information about network servers, see the documentation that accompanies your network.

• System security through access levels and passwords

• Setup of the Fiery from the copier touch panel

• Setup of the Fiery from a network computer

• Setup of the Fiery to allow users to use WebTools

• Administration of the Fiery

• Troubleshooting

Administrator functions described in other documentation are summarized on page 38.

A warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the equipment safely, always pay attention to these warnings.

A caution concerning operations that may lead to injury to persons if not performed correctly. To use the equipment safely, always pay attention to these cautions.

Operational requirements and restrictions. Be sure to read these items carefully to operate the equipment correctly, and avoid damage to the equipment or property.

Term or convention Refers to

Page 9: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

INTRODUCTION 9

Battery information for the European Union and EEA This symbol indicates that the batteries and accumulators used in this product must be disposed of separately from your household waste in accordance with EU Directive 2006/66/EC (“Directive”) and local requirements.

If a chemical symbol is printed beneath the symbol shown, in accordance with the Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or accumulator at a concentration above an applicable threshold specified in the Directive.

Batteries and accumulators must not be disposed of as unsorted municipal waste. Users of batteries and accumulators must use the available collection framework for the return, recycling and treatment of batteries and accumulators.

If your product contains non-removable batteries, the entire product is already covered by the EU WEEE (Waste Electrical and Electronic Equipment) Directive and should be handed over to an authorized collection site for WEEE. The collection site will take appropriate measures for the recycling and treatment of the product, including the batteries.

Customer participation in the collection and recycling of batteries and accumulators is important to minimize any potential effects of batteries and accumulators on the environment and human health due to substances used in batteries and accumulators.

In the EU, there are separate collection and recycling schemes for batteries and accumulators. To find out more about recycling schemes for batteries and accumulators available in your area, please contact your local city office, waste authority, or waste disposal facility.

Page 10: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

CONNECTING TO THE NETWORK 10

CONNECTING TO THE NETWORK

This chapter summarizes the stages in setting up the Fiery.

Fiery on the networkWhen the Fiery is connected to a network, it behaves as a networked printer. The Fiery supports the following network protocols (rules that enable computers on a network to communicate with each other):

• AppleTalk, Bonjour

• TCP/IP, which also includes the BOOTP, DHCP, FTP, HTTP, IMAP, IPP, IPv4, IPv6, LDAP, LPD, NBT, POP3, Port 9100, SMB, SMTP, SNMP, SNTP, and SSL/TLS protocols

These protocols can run concurrently on the same cable. Computers that use other protocols can print through a server that uses one of the supported protocols. The Fiery is auto-sensing, and handles all connections simultaneously.

Page 11: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

CONNECTING TO THE NETWORK 11

Stages of installation on the networkInstallation can be performed by a network or printing administrator. The stages of a successful installation are:

1 Configuring the network environment

Configure network servers to provide users with access to the Fiery as a networked printer. For information about configuring network servers in Windows, Mac, and UNIX network environments as they relate specifically to the Fiery, see page 13. For information about using your network, see the documentation that accompanies your network.

2 Physically connecting the Fiery to a functioning network

Prepare a network node for the Fiery. Obtain cable, route it to the location where the Fiery is to be installed, and attach the cable to the network connector of the Fiery. For details, see page 21.

3 Setting up the Fiery

Configure the Fiery for your printing and network environment (see page 31).

4 Preparing user computers for printing

Install the files needed for printing, install user software, and connect the user computers to the network. The software installation is described in Printing.

5 Administering the Fiery

Monitor and maintain system performance and troubleshoot problems that may arise (see “Administering the Fiery Controller” on page 38).

Page 12: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

CONNECTING TO THE NETWORK 12

Summary of Fiery network installation

Fiery available on the network

Network server configuration

Network server

Configure network servers to specify Fiery print queues and Fiery users.

Connection

Fiery

Prepare a network node. Connect the Fiery to the network.

Fiery Setup

Configure default settings for the options in the Setup menus.

Client computer Setup

At computers where users print to the Fiery:

• Install the appropriate printer files and connect to one or more print connections.

• Install utilities and an Internet browser on computers where users will use them.

• Verify the Fiery in the list of printers.

Page 13: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

CONNECTING TO THE NETWORK 13

Network Server Setup requirementsThis section provides basic information about configuring the Fiery and using it on the network. It does not explain network functions for printing in general. Only information specific to the Fiery is presented. Setting up the network environment correctly requires the presence and active cooperation of the network administrator. Detailed instructions for configuring networks is beyond the scope of this document. For information, see the documentation that accompanies your network.

Configure the network and servers, and ensure that there is a live network connection before you configure Fiery network settings in Setup. This allows the Fiery to query the network for zones, servers, and server-based queues.

Whenever you change the configuration of the Fiery, copier, or network at your site, alter the settings to correspond to the changed environment. Changing network or port settings may require that you make changes to other Setup options, as well.

Windows networks• The Fiery requires a valid IP address, subnet mask, and gateway address.

Enter these addresses manually or use DHCP or BOOTP protocols to assign them dynamically. Make sure the Fiery name and address are listed in a domain name server (DNS) or hosts name database used by your system.

If more than one Fiery print connection is published (for example, if both the Print queue and the Hold queue are published), consider creating a printer for each print connection, so that users can print to each connection directly.

• Configure the Fiery with the correct Windows domain name.

This is especially important for Windows printing, also known as SMB printing.

To use Microsoft Active Directory, you must assign the Fiery to a domain. If you assign the Fiery to a workgroup, you cannot use Active Directory.

AppleTalk networks

AppleShare servers require no special configuration.

To allow Mac OS X computers to access Bonjour printers, you must enable Bonjour on the Fiery.

Page 14: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

CONNECTING TO THE NETWORK 14

UNIX networks• When you configure a UNIX workstation with the lpr protocol and connect to the Fiery over a

TCP/IP network, you can print directly to the Fiery.

• Setting up UNIX workstations requires an administrator with root privileges. After the initial configuration, UNIX users submit print jobs to a named printer.

• The Fiery is a printer controller that understands lpr protocols.

• The Fiery has a remote printer name you must use in order to communicate with it successfully.

Regardless of the UNIX system you use, the name that you use for the remote printer (or rp in the /etc/printcap file) in configuring the network for the Fiery must be one of the following:

printhold

Computers on a TCP/IP network can print directly to the Fiery as a remote printer, or can print to a Windows 2000/Server 2003/Server 2008 server or UNIX workstation acting as a print server.

Page 15: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

PREPARING FOR FIERY CONTROLLER SETUP 15

PREPARING FOR FIERY CONTROLLER SETUP

To prepare for printing at your site, you must do some initial Fiery configuration (or “Setup”) to specify the network environment and the types of printing you do. Before you perform Setup, decide the levels of access to implement, such as passwords and other security features that the Fiery offers. Because many of these security features are interconnected, review the information in this chapter to plan for an effective security system, and then perform Setup accordingly.

Levels of access and controlWhen you configure the Fiery during Setup, you implement a particular level of control by configuring these elements:

• Users and Groups

• Print connections

• Access to WebTools

Users and Groups

With Configure, you create users, assign passwords to users, create groups with particular privileges, and assign users to the groups. Several groups are provided by default, and you can create new groups. All users in a group have the same privileges.

In addition to assigning the users that you have created to a group, you can add users from your organization’s global address list if you have LDAP services enabled on the Fiery.

The following discussion is an overview designed to help you prepare a security strategy. For more information, including specific procedures, see Configure Help.

Page 16: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

PREPARING FOR FIERY CONTROLLER SETUP 16

User authentication

The term “user authentication” means the Fiery verifies that the user who is sending a job belongs to a group, and the group has printing privileges (“Print in B&W” or “Print in Color and B&W”).

By default, the Fiery does not enforce user authentication. That is, even if you assign passwords to users and assign the users to groups, no authentication occurs unless you clear the “Allow users to print without authentication” check box (in Configure > Users and Groups). If this option is selected, anyone can print to the Fiery.

If you require users to specify their user name and password (that is, you have cleared the “Allow users to print without authentication” check box), users must type this information in the printer driver when they print. Users must specify their user name and password if they create files from the printer driver for printing later (such as an e-mail attachment that will be sent to the Fiery).

Because jobs that are sent through FTP do not require a printer driver, you can specify that FTP jobs are authenticated (see Configure > Network > Services > FTP > Require Password for Printing).

Passwords

When you create a new user in Configure > Users and Groups, you assign a password to the user. In other areas of the system, you can also set passwords for these areas:

• Default admin user in Administrators group

• Default operator user in Operators group

By default, the Administrator password is set on the Fiery. Change the Administrator password periodically to protect the Fiery from accidental or malicious changes to Setup. For more information, see “Setting passwords” on page 39.

Users in the Administrators and Operators groups have privileges in addition to the explicit ones that you set when you create groups. Examples of these privileges are provided in the following sections.

Page 17: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

PREPARING FOR FIERY CONTROLLER SETUP 17

Administrator privileges

Users in the Administrators group have the highest level of control. Administrator privileges include:

• Configuring the Fiery from the Configure WebTool

• Adding and deleting groups

• Adding and deleting users

• Setting and changing passwords for users

• Deleting, printing, exporting, and viewing the Job Log

• Deleting, viewing, and modifying users’ print jobs

• Clearing the Fiery of all job data

• Printing in black-and-white or color

• Publishing print connections

• Deleting fonts

• Controlling print jobs from the job management tools

• Overriding job settings

• Setting default settings for print options

• Calibrating the Fiery

Operator privileges

Users in the Operators group control print jobs from the job management tools, including the following:

• Viewing the Job Log

• Deleting, viewing, and modifying other users’ print jobs

• Printing in black-and-white or color

Guest privileges (no password)

A user does not need a password to log on as a Guest from the job management tools. A Guest can view the status of active jobs but cannot make changes to jobs or to the Fiery state.

Page 18: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

PREPARING FOR FIERY CONTROLLER SETUP 18

Fiery print connections

The Fiery supports three print connections: Hold queue, Print queue, and Direct connection. You enable, or “publish,” these print connections to users on the network when you configure Printer Setup. All published connections are constantly checked for the presence of jobs. The Print queue and Direct connection give users more direct access to the Fiery than the Hold queue. Therefore, do not publish the Print queue and the Direct connection in environments where maximum control is required.

In addition, you can enable the Printed queue, which is a storage area for the most recent jobs from the Print queue. The Printed queue allows users to reprint those jobs by using the job management tools (for example, Command WorkStation).

NOTE: To use the utilities and WebTools, you must enable at least one print connection.

Hold queue

Jobs sent to the Hold queue are spooled to the Fiery hard disk drive for printing at a later time, or for reprinting. Because the Hold queue is a storage area, jobs sent to it cannot proceed through the printing process until the operator intervenes using the job management tools.

Print queue

The Print queue is the standard Fiery queue. Jobs sent to the Print queue are processed and printed in the order in which they are received. Jobs prioritized by an operator with the job management tools and jobs sent via the Direct connection take priority over jobs sent to the Print queue.

Direct connection

The Direct connection transmits jobs directly to the Fiery, but only when the Fiery is idle. If the Fiery is busy, the job remains at the user’s computer until the Fiery is ready. The job is then processed as soon as the previous job is finished and before the next queued job is processed.

In most cases, jobs sent to the Direct connection are not stored on the Fiery hard disk, and cannot be selected for reprinting, moving, or deletion. Therefore, the Direct connection provides a measure of security for sensitive files. Jobs sent to the Direct connection do appear in the Job Log, for accounting purposes.

Page 19: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

PREPARING FOR FIERY CONTROLLER SETUP 19

Some types of jobs printed to the Direct connection cause temporary files to be stored on the Fiery hard disk, but do not appear in any of the job management tools. These job types are:

• PDF jobs

• TIFF jobs

• Jobs with settings for any of the following print options:

– Reverse order printing (for large jobs)

– Booklet Maker

– Mixed Media

– Combine Separations

NOTE: To download fonts to the Fiery, you must publish the Direct connection.

WebTools

The Fiery supports Internet or intranet access with WebTools from Windows and Mac OS computers. To enable use of WebTools, see “Configuring WebTools” on page 37.

Home

Home provides you with current information about the jobs processing and printing on the Fiery. To use this WebTool, you do not need a password. For more information, see Utilities.

Downloads

Downloads allows users to download installers for printer drivers and other software directly from the Fiery. To use this WebTool, you do not need a password. For more information, see Printing and Utilities.

Docs

Docs allows users to access, manage, and modify jobs on the Fiery, and submit jobs to the Fiery. For more information, see WebTools Docs Help.

Scan Settings

Scan Settings allows you to define scan templates from a remote computer. These scan templates are accessible from the copier when you scan a file. The administrator has full access to all scan templates. In addition, the administrator can create new scan templates in Scan Settings and import and export scan templates. For general information about scanning, see Utilities. For information about Scan Settings, see WebTools Scan Settings Help.

Configure

Configure allows you to view and modify Fiery options from a network computer. This function requires an Administrator password. For more information, see page 31.

Page 20: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

PREPARING FOR FIERY CONTROLLER SETUP 20

Additional security featuresIn addition to the traditional security features such as passwords, you can use these features to keep the Fiery secure:

• E-mail access

• IP addresses, ports, and MAC addresses

• LDAP authentication

Controlling E-mail access to the Fiery

Because you can allow users to print file attachments in e-mail messages sent to the Fiery, the Fiery accepts only valid attachments (for example, PostScript or PDF files). Typically, viruses transmitted via e-mail require execution by the receiver. Attachments that are not valid files are discarded by the Fiery.

Because file types such as .BAT, .VBS, and .EXE could launch harmful virus activity, the Fiery does not process these file types. The Fiery also ignores e-mails in RTF (Rich Text Format) or HTML (Hypertext Markup Language) format, and any included JavaScript code.

You can define lists of authorized e-mail addresses on the Fiery. Any e-mail that the Fiery receives from an e-mail address not in the authorized list is deleted. For more information, see page 43.

Restricting IP addresses, ports, and MAC addresses

To restrict unauthorized connections to the Fiery, you can permit only users whose IP addresses or MAC addresses are within a defined range. You can also close unnecessary ports to reject inbound access from the network. Commands or jobs sent from unauthorized IP addresses or ports are ignored by the Fiery.

Make sure that the Network Security option in Setup from the copier touch panel is selected. If you deselect this option, IP address, ports, and Mac address filtering are disabled. For more information, see page 29.

LDAP authentication

When you enable LDAP communication to retrieve names and other information for people at your organization, you can specify the type of authentication. For more information, see Configure Help.

Page 21: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

PREPARING FOR FIERY CONTROLLER SETUP 21

Connecting network cable to the FieryThis section includes an illustration of the Fiery back panel, and provides information about connecting the Fiery to the network.

Back view of the Fiery

1 Power switch2 USB ports 3 Network port (RJ-45)

Ethernet cable4 USB ports 5 Scan port (RJ-45)

Crossover cable6 Copier interface

NOTE: The power button is located on the front of the Fiery EX Print Server.

34

6

Fiery EX Print Server

2

1

5

Page 22: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

PREPARING FOR FIERY CONTROLLER SETUP 22

1 Power switch2 Power button 3 Crossover Ethernet connector

(10/100 BaseT) 4 Network connector

(10/100/1000 BaseT)5 USB ports 6 Copier interface

4

5

6

Fiery Controller

3

2 1

Page 23: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

PREPARING FOR FIERY CONTROLLER SETUP 23

Ethernet connection

For Ethernet connections, the Fiery supports Unshielded Twisted Pair (UTP) cabling for these network speeds:

• 10BaseT: Category 3 or higher

• 100BaseTX: Category 5 or higher (4-pair/8-wire, short-length)

• 1000BaseT: Category 5e or higher (4-pair/8-wire, short-length)

TO CONNECT TO THE NETWORK

1 Power off the copier and Fiery.

For information about the proper procedures, see page 47.

2 Connect the network cable from the network to the appropriate network connector on the back of the Fiery.

3 Power on the Fiery and the copier.

About SetupSetup configures the Fiery to communicate with other devices and manage print jobs. Perform Setup the first time you turn on the Fiery, after new system software is loaded, and any time Server software is reinstalled. Then perform the remaining Setup options from Configure. When the network or user printing environment changes, change the options accordingly.

You can perform Setup from a networked computer using Configure or from the copier touch panel. Configure Setup allows you to use your keyboard to enter Setup options. If you prefer to use Configure to configure the Fiery, see “Accessing Configure from a network computer” on page 31.

Setup from the copier touch panel

Perform initial Setup from the copier touch panel. After the initial Setup, you can change Setup options from a network computer (page 31).

If you do not set options in the Setup menus, the Fiery uses default settings. You must choose settings appropriate for the printing environment at your site.

Setup from a network computer

To set up the Fiery from a network computer, use Configure (page 31). Access Configure from WebTools or Command WorkStation.

Page 24: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETTING UP THE COPIER 24

SETTING UP THE COPIER

Setup is recommended the first time the Fiery is turned on after new system software is installed. If you do not configure a particular Setup option, the Fiery uses default settings. Make sure that the settings are appropriate for the printing environment at your site.

NOTE: If you use additional Extensible Interface Platform (EIP) applications, you must specify SNMP settings from Configure to allow the Fiery to communicate with the copier. For more information, see page 42.

Fiery Setup from the copier touch panelSetup allows you to configure the Fiery to communicate with other devices and manage print jobs sent to it.

This section describes using the copier touch panel to perform Setup. Additionally, you can use Configure from a networked Windows computer to perform Setup. Configure Setup allows you to use your keyboard to enter Setup options. If you prefer to use Configure to configure the Fiery, see “Accessing Configure from a network computer” on page 31.

Page 25: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETTING UP THE COPIER 25

Accessing Setup optionsWhen you access Setup options, make sure that no one is printing to the Fiery.

TO ACCESS SETUP WHEN THE FIERY IS IDLE

1 Press Services Home on the copier touch panel.

2 Press Fiery.

3 Make sure that the Fiery is Idle.

If Printing or RIPping appears, the Fiery is processing, and you must wait until the system finishes and reaches Idle.

4 Press the Setup tab.

5 Press the Password field, and use the keyboard on the copier touch panel to enter the Administrator password.

6 Press Save, and then press Login.

1 Tab to access Setup menu2 Login/Logout button

1

2

Page 26: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETTING UP THE COPIER 26

Types of Setup screens

Different types of Setup options are available:

Saving changes

After you finish choosing the settings, press Save at the bottom-right of the Setup screen.

In order for the changes to take effect, you must reboot the Fiery. For information, see page 48.

Menu tabsIn addition to performing Setup, the copier touch panel allows you to view status information about jobs printed to the Fiery, print system pages, and set up printing.

The menu provides many of the same options available from Command WorkStation. For information about the job management features (for example, working with jobs in the Waiting area), see Utilities.

Jobs tab

The Jobs tab displays properties of currently printing and queued jobs, and allows you to print jobs. From Jobs you can also access the following commands:

Multiple choice questions

Choices are displayed in a list. Press the arrow next to the list and choose the setting.

Binary questions Enable or disable a feature using these options. To enable an option, press the check box next to it; press again to clear the option.

Informationentry options

Specify the information for your site (for example, the printer name or IP address) using the keyboard on the copier touch panel.

Suspend Printing Suspend communication between the Fiery and the copier. Use this command to interrupt the current job so that you can perform maintenance tasks. Jobs continue to process on the Fiery. After you complete the maintenance tasks, choose Resume Printing to continue printing jobs from the Fiery.

Resume Printing Resume communication between the copier and the Fiery after you select Suspend Printing.

Cancel Cancel the processing of a job.

USB Media Server Print a file from a USB device to one of the published print connections. For more information, see Printing.

Page 27: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETTING UP THE COPIER 27

Info tab

The Info tab displays the options that are installed on the Fiery. You can also print system pages and activity logs from the Fiery:

Tools tab

Scan tab

PS/PCL Test Page: Allows you to confirm that the Fiery is properly connected to the copier, and provides color and grayscale samples to troubleshoot problems with the copier or the Fiery. Settings on the Test Page may include: Server Name, color settings, printer model, and date and time the Test Page was printed.

Configuration: Prints the Configuration page, which gives the current server and device configuration. This page lists general information about the hardware and software configuration of the Fiery, the current options for all Setup settings, information about the current calibration, and the IP address of the Fiery.

Color Charts: Prints samples of the RGB, CMY, and PANTONE colors available from the Fiery.

PS/PCL Font List: Prints a list of all fonts currently on the Fiery hard disk.

Job Log: Prints a log of the last 55 jobs.

E-mail Log: Prints a log of recent e-mail activity that is useful to the network administrator.

NOTE: To print the E-mail Log, you must first enable the appropriate service. For E-mail Services, see Configure Help.

Calibrate: Calibrate the Fiery using ColorCal. For more information, see Color Printing. If an Administrator password has been set, you must enter it to access Calibration.

Align Trays: Adjust the placement of text and images on a page so that they are correctly aligned on the sheet of paper and both sides of a duplex sheet have the exact same alignment. For more information about this function, see Utilities.

The Scan tab allows you to create job templates for scanning. For more information about using this function, see Utilities.

Page 28: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETTING UP THE COPIER 28

Setup tab

The Setup tab allows you to configure the Fiery so that it can be operational on your network. Use Setup from the copier touch panel to perform minimum Network Setup to put the Fiery on the network.

Use Configure to specify any remaining Setup options. Configure can be accessed from WebTools or Command WorkStation.

Fiery Setup from the copier touch panelWhen you perform Fiery Setup from the copier touch panel, you configure the Fiery to receive jobs over the network systems that are used at your site, including setting network addresses and names to be used by computers, servers, and the Fiery when they communicate with each other.

Before performing Setup, confirm that the Fiery is connected to an active network. The Fiery queries the network for zones, servers, and server-based queues. If you perform Network Setup without a connected and functioning network, default settings are used that may not meet your needs.

Configure options only for the network systems that are currently used at your site. If your network requirements change, you can change Setup at any time. If the Fiery is configured to enable more than one protocol, it automatically switches to the correct protocol when it receives a print job.

The submenus and options appear in sequence. Default values, where applicable, are underlined. Words shown in italics indicate that a product- or site-specific value is displayed.

Server NameDefault server name

Enter a name for the Fiery (up to 15 characters long). This is the name by which the Fiery appears on the network.

NOTE: If you have more than one Fiery, do not assign them the same name.

Ethernet SpeedAuto, 10 Mbps Half-Duplex, 100 Mbps Half-Duplex, 10 Mbps Full-Duplex, 100 Mbps Full-Duplex

Choose the appropriate speed of the network. Choose Auto in any of these cases:

• The network speed is unknown.

• The network environment is mixed.

• The network uses 1Gbps.

Page 29: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETTING UP THE COPIER 29

IPv4 Address TypeAutomatic, Manual

Choose whether to allow the Fiery to obtain its Ethernet IP address automatically by searching the network.

IP Address127.0.0.1

If you choose Manual, enter the Fiery IP address for Ethernet. This IP address, unlike an IP address set automatically, remains the same if you restart the Fiery. You must change the default to a valid address for your network.

Subnet Mask255.255.255.0

Set the subnet mask for printing with TCP/IP on your network.

Confirm the subnet mask setting with your network administrator before proceeding.

Gateway TypeAutomatic, Manual

Choose the method for obtaining the gateway address for printing with TCP/IP.

Gateway Address127.0.0.1

If you answered Manual to the previous option, set the gateway address for printing with TCP/IP on your network.

Enable Web ServicesOn, Off

Select On to make the WebTools available to users. TCP/IP must be enabled on the Fiery and user workstations. A Java-enabled Web browser and a valid IP address or DNS host name are required for each user computer.

Network SecurityOn, Off

Select Off if you have inadvertently closed a port and need to access the Fiery. If you set this option to Off, the following features are disabled:

• IP Filtering

• Port Filtering

• IPSec

• Mac Addr Filtering

Page 30: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETTING UP THE COPIER 30

Login timeout5 minutes, 10 minutes, 15 minutes, 30 minutes, 45 seconds, never

Specify the amount of time the Fiery times out after you log on.

When you are done making changes, press Save Changes. The Fiery requires a reboot in order for any Setup changes to take affect.

802.1x Setup

The Fiery can seek authentication from an 802.1x authentication server (such as a RADIUS server), often through an intermediate access point (an authenticator). The Fiery seeks this authentication at startup, or when the Ethernet cable is disconnected and reconnected. If the Fiery is successfully authenticated, it is allowed access to the network.

Press 802.1x Setup to access 802.1x Setup options.

Enable 802.1x AuthenticationOff, On

Select this option to allow the Fiery to seek authentication from an 802.1x authentication server.

Select EAP TypePEAP-MSCHAPv2, MD5-Challenge

Choose the type of EAP (Extensible Authentication Protocol).

User name, password

This information is what the Fiery uses to request authentication from an 802.1x authentication server.

Validate Server CertificateOff, On

Select this option if you chose PEAP-MSCHAPv2 as the EAP type and want the Fiery to use a trusted root certificate when communicating with the authentication server.

If you want the Fiery to validate the server certificate, place the certificate in the list of trusted certificates of the Fiery. For more information, see Configure Help.

Page 31: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETTING UP THE FIERY CONTROLLER FROM A NETWORK COMPUTER 31

SETTING UP THE FIERY CONTROLLER FROM A NETWORK COMPUTER

After you perform initial Setup from the copier touch panel, you can change Setup options from a network computer using Configure. To use Configure from a network computer, you must know the Fiery Administrator password.

Accessing Configure from a network computerTo set up the Fiery from a network computer, use Configure. You can access Configure as follows:

• WebTools from a supported Internet browser

• Command WorkStation

TO ENABLE ACCESS TO WEBTOOLS, ENSURE THAT THE FOLLOWING ITEMS ARE ENABLED

• A valid, unique IP address, subnet mask, and gateway address for the Fiery.

Print a Configuration page to acquire the Fiery IP address (see page 46).

• Web Services is enabled by default.

To re-enable Web Services if it has been disabled, see “Enable Web Services” on page 29.

TO ACCESS CONFIGURE FROM AN INTERNET BROWSER

1 Start your Internet browser and type the IP address of the Fiery.

2 Click the Configure tab on the Fiery home page.

3 Click Launch Configure.

4 Log on with Administrator privileges.

Page 32: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETTING UP THE FIERY CONTROLLER FROM A NETWORK COMPUTER 32

TO ACCESS CONFIGURE FROM COMMAND WORKSTATION

1 Start Command WorkStation.

2 Log on with Administrator privileges.

3 Choose Configure from the Server menu.

Regardless of the method you use, the following dialog box appears.

Using ConfigureFor information about using Configure and setting options, see Configure Help. Configure Help can be accessed from WebTools Configure or Command WorkStation.

Page 33: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETUP OPTION REFERENCE 33

SETUP OPTION REFERENCE

This chapter describes the default settings that you can set for the following types of options:

• PS (PostScript) and PCL

• Job Log

• RIP While Receive

• Service Location Protocol (SLP)

For more information about print options, see Printing.

For Setup options not listed this section, see Configure Help.

To determine the current Setup defaults, print the Server Configuration page from Command WorkStation.

PS and PCL Setup options• To access PS Setup options, choose Configure > PDL > PS.

• To access PCL Setup options, choose Configure > PDL > PCL.

Option Settings(default is underlined)

Description

Allow Courier Substitution Yes, No Specify whether to substitute Courier for fonts that are unavailable when you download files to the Fiery, or when you print a document for which you do not have the corresponding printer font. If this option is set to No, jobs with fonts that are unavailable on the Fiery hard disk generate a PostScript error and do not print. This setting does not apply to PDF files; font substitution occurs automatically in PDF files.

Append CR to LF Yes, No Specify whether to append a carriage return to each line feed.

Cache PDF and PS objects On, Off Specify whether images in PDF and PS files are cached to reduce the need to reprocess the same image in a file.

Convert Paper Sizes No, Letter/Tabloid->A4/A3, A4/A3->Letter/Tabloid

Converts paper sizes in documents automatically to the default paper sizes specified. For example, if you select Letter/Tabloid->A4/A3, a letter size document is automatically printed on A4 paper.

This option works in conjunction with the Default Paper Sizes option. For example, if Convert Paper Sizes is set to Letter/Tabloid->A4/A3, and Default Paper Sizes is set to US, jobs are printed A4/A3 size. This also includes Fiery system pages such as the Start Page, Test Page, and Job Log.

Page 34: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETUP OPTION REFERENCE 34

Cover Page Off, On Prints a cover page (job summary) with the name of the user who sent the job, document name, server name, time the job was printed, number of pages printed, and status of the job.

The copier has its own feature for printing a cover page. If you enable this option on the copier and also enable it on the Fiery, two cover pages are printed.

Default Orientation Portrait, Landscape This PCL option determines whether the text or image will be oriented along the short edge of the paper (portrait) or along the long edge of the paper (landscape).

Default Paper Sizes US, Metric (default is US in the United States, Metric elsewhere)

Prints on US paper sizes (for example, Letter, Legal, 11x17), or Metric paper sizes (for example, A4 or A3) by default. When no page size is defined within a PostScript file, jobs are printed on Letter paper if you select US; A4 paper if you select Metric.

Font Number 0-999 The font number designates the default font for the Fiery. To determine font numbers, print the internal PCL Font List. The standard fonts are listed in order. The font numbers, however, are not displayed.

Font Pitch (char/in) 0.44-99.99 (default is 10.00) If the default PCL font selected in Font Number represents a fixed pitch scalable font, determine the width of scalable type. Pitch is measured by characters per inch, so 10-pitch type fits ten characters per inch.

Font Size (pt) 4.0-999.75 (default is 12.00) If the default PCL font selected in Font Number represents a proportionally spaced scalable font, determine the point size (height) of the font.

Font Source Internal, Soft Font Specify the PCL font source to be enabled.

Form Length (lines) 5-128 (default is 60) This option sets the number of lines to be printed per page in PCL jobs.

Offset Jobs On, Off Specify whether jobs are offset after they are printed. You must install a finisher.

Paper Size for System Pages US, Metric (default is US in the United States, Metric elsewhere)

Specify the paper size that PCL system pages print on. System pages are pages that you print from the copier touch panel, such as the PCL Font List.

Option Settings(default is underlined)

Description

Page 35: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETUP OPTION REFERENCE 35

Printer Screen Mode Enhanced Text, Enhanced Text & Graphics, 200 Cluster Dot, 200 Rotated Line

Specify the screen mode for jobs.

Print Master Yes, No Select Yes to print a FreeForm master when created and printed to the Fiery. The master is retained on the Fiery after printing unless deleted later. Select No only to process and hold a FreeForm master on the Fiery.

Print to PS Error Yes, No Specify whether the Fiery should print the available portion of a print job when it encounters a PostScript error. Select Yes to print the portion of the job that was processed before the error occurred; select No to cancel the print job entirely when a PostScript error is encountered. Leave this option at No unless you encounter printing problems.

Symbol Set PC_8, ASCII, Roman_8, ECMA-94 L1 ...

Choose the PCL symbol set that best matches the needs of users printing to the Fiery.

Option Settings(default is underlined)

Description

Page 36: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

SETUP OPTION REFERENCE 36

Job Log Setup options• To access Job Log Setup options, choose Configure > Server > Job Log.

RIP While Receive• To access Enable RIP While Receive, choose Configure > Server > Jobs > Enable RIP While

Receive.

SLP Setup options• To access SLP Setup options, choose Configure > Network > Services > SLP.

Option Settings(default is underlined)

Description

Enable auto export On, Off Specify to automatically export the Job Log. If you set this option to On, specify a date and time for the export to occur.

The Job Log is exported as a CVS-format text file.

Clear job log after exporting On, Off Select this option to automatically clear the Job Log after you export it.

NOTE: Enable auto export must be set to On to use this option.

Export job log via: Email, SMB NOTE: Enable auto export must be set to On to use this option.

If you select Email, enter the email address to send the Job Log. If you select SMB, specify the SMB address, user name, and password. Click Verify to make sure that the SMB information is correct.

Require password to print job log On, Off Select this option to require that users enter the Administrator password before printing the Job Log.

Default page size Letter/A4, Tabloid/A3 Select the paper size for the printed Job Log.

Option Settings(default is underlined)

Description

Enable RIP While Receive On, Off When RIP While Receive is enabled, a print job begins processing and spooling as soon as the Fiery is Idle. Otherwise, the print job begins processing only after it completes spooling.

Option Settings(default is underlined)

Description

Enable SLP On, Off Select On to register the Fiery SLP services.

Scope default Define an additional Scope to be included with the published SLP services.

Page 37: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

CONFIGURING WEBTOOLS 37

CONFIGURING WEBTOOLS

WebTools allow you to manage your Fiery remotely from the Internet or from your company’s intranet. The Fiery has its own home page, from which you can select the WebTool that you want to use.

For information about using WebTools, see Utilities. Also, for many of the WebTools, you can consult the Help.

Configuring the Fiery and computers for WebToolsWebTools provide access to many Fiery functions via the Internet (or intranet), providing additional flexibility in remote management. With WebTools enabled, you can access them from a network computer.

WebTools is enabled by default.

TO ENABLE ACCESS TO WEBTOOLS, ENSURE THAT THE FOLLOWING ITEMS ARE ENABLED

• A valid, unique IP address, subnet mask, and gateway address for the Fiery.

Print a Configuration page to acquire the Fiery IP address (see page 46).

• Web Services is enabled by default.

TO SET UP A COMPUTER TO ACCESS WEBTOOLS

1 Enable TCP/IP networking on the user computer.

2 Assign the computer a valid, unique IP address, subnet mask, and gateway address, if required.

3 Install an Internet browser that supports the Java language and frames.

Make sure that Java is enabled. For more information about supported browsers and WebTools requirements, see Welcome.

TO ACCESS WEBTOOLS

1 Start your Internet browser and type the IP address or DNS name of the Fiery.

The Fiery home page appears.

2 Click the tab corresponding to the WebTool that you want to use.

Page 38: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 38

ADMINISTERING THE FIERY CONTROLLER

This chapter provides tips on managing Fiery printing, performance, and security.

Administrator functionsAdministration features are included with the user software and are built into the Fiery. The following table describes where to find information about these features.

For this information See

Address books for E-mail Printing page 43

Administrator and Operator passwords page 39

Changing the Fiery default language page 39

Clearing the Fiery page 40

Configuration page page 46

Connecting the Fiery to the network page 21

Job Log Setup Configure Help

Network servers, setting up to manage and share printing services Documentation for your network servers

Network servers, setting up with information specific to theFiery

page 10

Optimizing Fiery performance page 46

Printer default settings page 33

Printing

Other EIP application setup page 42

Publishing the Direct connection, Print queue, or Hold queue to users Configure Help

Saving and restoring Fiery configuration settings page 41

Setting up printing, installing printer drivers, installing user software Printing

Shutting down, rebooting, and restarting the Fiery page 47

System software updates page 39

Troubleshooting Fiery Setup page 49

USB printing page 41

WebTools page 37

Page 39: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 39

Setting passwordsYou can set or change the passwords for users of the Fiery. Anyone who is a member of the Administrators group can modify the Setup options and control the flow and order of print jobs with the job management tools.

You can change the Administrator and Operator passwords from Configure or Command WorkStation. For more information, see Configure Help. For information on how to access Configure Help, see page 31.

The default administrator password is “Fiery.1”. For more information about Administrator and Operator passwords and the access privileges they allow, see page 16.

Keep track of the passwords that you set.

Changing the Fiery default languageIf you need to change the default language displayed on the Fiery you can do so from Configure.

TO CHANGE THE FIERY DEFAULT LANGUAGE

• Specify the language that you want to display on the Fiery from Configure > Server > General > Choose Server Language, and then click Apply.

Or select Configure > Server > General > Use Print Engine Language to allow the Fiery to use the language specified on the copier. If the copier language is not supported on the Fiery, the Fiery will use the default language, which is English.

Updating system softwareThe Fiery uses unique system software to receive and process jobs and send job data to the copier. Resident on the Fiery, system software processes and controls the spooling, rasterizing, and printing of jobs, as well as job accounting (the Job Log), storage, and retrieval.

You can check for system software updates from a secure site on the Internet. Updates to user software may also be available.

To check for software updates or to configure the Fiery to receive updates automatically, see Configure Help.

Page 40: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 40

Clearing the FieryThe Clear Server command allows you to clear all queued print jobs from the Fiery Print, Hold, and Printed queues. Jobs can also be deleted, either individually or as a group, using Command WorkStation. Clear Server also clears all jobs archived on theFiery hard disk, the index of archived jobs, and all FreeForm masters.

TO CLEAR THE FIERY FROM COMMAND WORKSTATION

• In Command WorkStation, choose Clear Server from the Server menu.

For more information, see Command WorkStation Help.

Back up your original data on your own media at the same time that you store and save data on the Fiery hard disk. Never damage or reset the Fiery hard disk, and do not turn off the system while accessing the hard disk. For instructions on how to turn on and turn off the Fiery, see page 47.

If the Fiery hard disk or system software experience technical difficulties, data stored and saved on the Fiery hard disk may be irretrievably lost. If problems with the hard disk occur, extended storage of the following data cannot be assured:

• Third-party fonts

• Archived jobs

• Print jobs

• Color profiles, including profiles downloaded or edited with Spot-On

• Job notes and instructions

• Jobs edited with Impose

• Variable data documents

• E-mail Service Address Book

• Fiery configuration information (list of all the settings in effect for the current Setup)

Page 41: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 41

Saving and restoring Fiery settingsYou can restore the Fiery to a group of settings that you have already saved.

Saving and restoring Fiery configuration

You can save the current configuration of the Fiery and restore it later, if necessary. To save and restore settings, use Configure. For information, see Configure Help.

The following settings are saved:

• Settings made in Setup (except Server Name)

• Address books

• Virtual printer settings

• Users and Groups information (login names and passwords)

• Custom spot colors

• Paper catalog

• Job Log

USB printingUsers can save PS, EPS, TIFF, and PDF files to a USB device and print those files on the Fiery. To print files automatically when you connect a USB drive to the Fiery, save the files to specific folders or to the root level on the USB drive.

For more information about printing, see Printing.

TO SET UP A USB DEVICE FOR AUTOMATIC PRINTING

1 Configure, at a minimum, the following USB printing options in Configure > Network > Port > USB:

• Select Enable USB Port.

• For Default Queue, choose the connection to which the Fiery downloads files.

• Set USB Media Autoprint to Print All.

2 At a computer, create folders at the top level (root level) of the USB device named Print, Hold, and Direct.

Page 42: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 42

3 Save the files from the computer to the USB drive.

Files copied to the Print, Hold, and Direct folders are downloaded to the corresponding print connection on the Fiery when you connect the USB device to the Fiery.

Files copied to the root level of the device (and any folder under the root level that is not named for a print connection) are downloaded to the queue that you configured for USB printing.

Prepare the USB device with the correct folder structure and appropriate files before the device is connected to the Fiery. Because file processing begins as soon as you connect the device to the Fiery, there is no time to do any file management tasks such as moving files to a different folder or deleting files.

4 Remove the USB device from the computer and connect it to the USB port on theFiery.

For the location of the USB port, see page 21.

Make sure that the USB device is properly stopped before you disconnect it from the computer.

Other EIP application SetupIf your copier network configuration uses the ScanFlow Store, Equitrac Office, or Xerox Secure Access applications, you must change the SNMP settings from Configure to allow the Fiery to communicate with the copier.

Additionally, if you use ScanFlow Store, you must change the port setting from the default setting of 3131 to 21 from the ScanFlow Store Settings menu.

TO CHANGE SNMP SETTINGS FROM CONFIGURE

1 Start Command WorkStation, log on with Administrator privileges, and then choose Configure from the Server menu.

Or

Start your Internet browser, type the IP address of the Fiery, and then click the Configure tab on the Fiery home page.

Click Launch Configure and log on with Administrator privileges.

2 Choose Configure > Network > Services > SNMP and specify the following settings:

• Set Security Level to minimum to allow Set requests and allow certain Get requests.

• In Write Community Name, type private. EIP applications use private as the community string for Set requests.

Page 43: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 43

Managing e-mail address booksYou can manage e-mail/Internet Fax addresses on the Fiery by sending e-mail messages in a particular format to the Fiery. Management features are overwriting the address book, adding new addresses, removing addresses, and retrieving current addresses on the Fiery.

Users use the address books when they send attachment files to a particular e-mail/Internet Fax address.

NOTE: E-mail messages can be sent only from an administrator account.

The Fiery supports the following address books:

Admin allows members to modify the address book, get the current address book from the Fiery, cancel a job, or receive the status of a job. However, membership in this address book does not provide the same privileges as the Administrator password (page 39) does.

Print includes users who have print access. Only users whose e-mail addresses are in the Print address book are authorized to submit jobs via e-mail to the Fiery. Unauthorized users receive an e-mail reply that their job was not accepted by theFiery for printing.

User includes users who have scanning access.

Fax is used for Scan to Internet FAX. This address book is used for sending scan files via Internet FAX to the Fiery. You cannot use addresses in the address book to send an e-mail to the Fiery.

NOTE: Perform LDAP Setup before setting this address book. For more information, see Configure Help.

When a print job is submitted via e-mail, the Fiery first checks the Print address book. If the user’s e-mail address does not match any entry in the Print address book, the job does not print. Instead, the user receives an e-mail stating that the print job was not accepted.

The default wildcard character “@” is stored in the Print address book. This allows any user to print to the Fiery until the administrator adds the first entry in the Print address book.

Page 44: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 44

To manage address books, send an e-mail to the Fiery with commands in the Subject and Message fields. The Fiery responds by e-mail with information about each request, as described in the following table.

To add or remove more than one address at a time, list the addresses on separate lines in the message field of the e-mail.

Task Administrator subject field

Administrator message field

E-mail response subject field

E-mail response message field

To retrieve a specific address book

#GetAddressBookname of address book

For example:#GetAddressBook Admin

Address Book name of address book

For example:Address Book Admin

List of addresses in the specified address book

To add an address to an address book

#AddAddressToname of address book

For example:#AddAddressTo Print

name@domain or“display name” <name@domain>

Added to Address Book name of address book

For example:Added to Address Book Print

List of addresses added to the address book

The Fiery also lists any addresses that cannot be added and includes the reason.

To clear an address book

#ClearAddressBook name of address book

For example:#ClearAddressBook User

Address Book name of address book cleared

or

Address Book name of address book not cleared

For example:Address Book User cleared

If the address book is not cleared, the reason is given.

To delete an address from an address book

#DeleteAddressFrom name of address book

For example:#DeleteAddressFrom User

name@domainor “display name” <name@domain>

Removed from Address Book name of address book

For example:Removed from Address Book User

Deleted Address 1Deleted Address 2

The Fiery also lists any addresses that cannot be deleted and includes the reason.

To receive help for Fiery e-mail services

#Help RE: Help Provides troubleshooting e-mail syntax

Page 45: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 45

TO RETRIEVE AN ADDRESS BOOK FROM THE FIERY

1 Start your e-mail application.

2 Open a new message window.

3 Type the e-mail address of the Fiery in the To line.

4 Type the command and the address book name in the Subject line.

For example, to retrieve the User address book, type “#GetAddressBook User.”

5 Send the message.

The return message includes the addresses of the specified address book.

6 Copy the addresses to a text file or save the message for your records.

TO RESTORE AN ADDRESS BOOK TO THE FIERY

1 Start your e-mail application.

2 Open a new message window.

3 Type the e-mail address of the Fiery in the To line.

4 Type the command and the address book name in the Subject line.

For example, to restore the User address book, type “#GetAddressTo User.”

5 Copy the addresses to the body of the e-mail with each address on a separate line.

You can include nicknames. However, when a nickname or address is longer than one line, edit it to fit on one line.

6 Send the message.

7 In the return e-mail message, confirm that the addresses were restored correctly.

Page 46: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 46

Printing the Configuration pageThe Configuration page lists the settings in effect for the current Setup. After you have performed Setup, print a Configuration page to confirm your settings. Post the current Configuration page near the Fiery for quick reference. Users need the information on this page, such as the current printer default settings.

TO PRINT THE CONFIGURATION PAGE FROM COMMAND WORKSTATION

• In Command WorkStation, choose File > Print > Server Configuration.

TO PRINT THE CONFIGURATION PAGE FROM THE COPIER TOUCH PANEL

1 Press Services Home on the copier touch panel.

2 Press Fiery.

3 Press the Info tab.

4 Press Configuration.

5 Press Yes.

Maintaining optimal Fiery performanceThe Fiery does not require maintenance. Beyond the obvious requirements of servicing and maintaining the copier and replenishing consumables, you can improve the overall performance of your system by doing the following:

• Make the best use of your network connections.

Publish only connections that will be used. The Fiery constantly checks all published connections, even if they are inactive.

Review the published connections by printing a Configuration page. Eliminate the connections that are not being used. It is easy to re-establish them when needed.

• Leave less urgent jobs to times when there is less network traffic or printing.

You can print recurring print jobs or jobs that are not urgent to the Hold queue. At low-traffic times, the administrator or a user of the job management tools with Operator privileges can move (or copy) all the hold queue jobs to the print queue for printing.

Page 47: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 47

• Reduce unnecessary network communication.

Large numbers of users running Fiery utilities, especially with frequent updates, may have a significant effect on Fiery performance.

• Make sure that you have adequate disk space on the Fiery.

Periodically review the list of jobs in the Hold queue, and the number of jobs being retained in the Printed queue.

An administrator can print or delete jobs that are in the print queue and hold queue. Consider printing or offloading inactive jobs. If disk space on the Fiery is frequently low, you can disable the Printed queue and choose not to publish the Hold queue (in Printer Setup).

To move or remove queued jobs, use the job management tools. When you free up disk space by removing inactive jobs, new jobs are spooled and printed more quickly.

Shutting down, rebooting, and restarting the FieryGenerally, you can leave the Fiery and the copier running all the time. This section describes how to start, shut down, reboot, and restart the Fiery when necessary.

Shutting down the Fiery

When you need to shut down the Fiery, fonts downloaded to the Fiery are not deleted. Jobs in the Hold and Print queues and jobs that have been processed but not printed are not deleted and are available for printing when you reboot or restart the Fiery.

TO SHUT DOWN THE FIERY

1 Press Services Home on the copier touch panel.

2 Press Fiery.

3 Press Restart Server.

4 Enter logon information, if prompted

5 Press Shut Down System.

Wait for the Fiery to shut down.

Page 48: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

ADMINISTERING THE FIERY CONTROLLER 48

Rebooting or restarting the Fiery

Restarting the Fiery resets the Fiery system software, but does not reboot the entire system. Network access to the Fiery is temporarily interrupted and all currently processing jobs are terminated.

If you use a USB thumb drive, remove it before rebooting. Otherwise, the Fiery does not reboot.

TO REBOOT OR RESTART THE FIERY FROM THE COPIER TOUCH PANEL

1 Press Services Home on the copier touch panel.

2 Press Fiery.

3 Press Restart Server.

4 Enter logon information, if prompted.

5 Depending on whether you want to restart server software or reboot the system, press Restart Server or Reboot System.

TO START THE FIERY

1 Make sure that the power switch is set to ON (|), and then press the power button once to power on the Fiery.

2 Wait approximately 1 minute as the Fiery completes the startup sequence.

3 Power on the copier using the copier main power switch.

Page 49: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

TROUBLESHOOTING 49

TROUBLESHOOTING

This chapter provides troubleshooting tips.

Troubleshooting the FieryStartup diagnostics are described in the documentation for service technicians. Contact your authorized service/support center if you see startup error messages on Command WorkStation or if the Fiery does not reach Idle.

Fiery icon does not display in copier touch panel

If the Fiery icon remains unavailable for longer than 10 minutes after the Fiery and copier start up, enable the following copier settings in Centreware Internet Services:

1 Open a Web browser on a client computer, type the Fiery Controller IP address in the address field of the browser, and then press Enter. On the WebTools page, click Xerox WorkCentre.

2 In Centreware Internet Services, click Login and enter the system administrator user ID and Password (the default user ID is “admin”; the default password is “1111”.) Click Login.

3 Choose Properties > General Setup > Extensible Services Setup. Under Browser Settings, select Enable the Extensible Services Browser, and then click Apply.

4 Reboot the Fiery (see page 47).

Runtime error messages

For error messages related to canceling jobs and printing, including the Disk Full message and alerts to load media, see Command WorkStation Help.

You can turn on PostScript error reporting as a print option from Mac OS applications.

Page 50: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

TROUBLESHOOTING 50

Printer not found

Most failures to find a printer on the network are due to conflicting or missing name or address settings for the Fiery. You must enter names in specific places. The required names are:

• TCP/IP host name (also known as the DNS name), which is defined by your organization.

Enter the host name as the Server Name in Fiery Setup.

• Remote printer (internal machine) name. Use one of the following:

printholddirect

NOTE: If you change the DNS name (TCP/IP host name) of the Fiery, you must reconfigure one of the utilities on each computer.

For the appropriate name, see the following table.

Cannot connect to the Fiery with utilities

If users cannot connect to the Fiery, check the following:

Fiery Setup: The appropriate network protocol must be enabled, with the correct parameters (for example, for TCP/IP, the IP address), and you must publish the Print queue or Hold queue.

Check these settings quickly by printing a Configuration page.

On the client computer: The appropriate network protocols must be loaded.

In this location For this item TCP/IP networks See

Server Setup Server Name option Administrator defines name

Configure Help

Windows hosts file host name DNS name

(TCP/IP host name)

page 10

Windows setup for TCP/IP

lpd host name DNS name

(TCP/IP host name)

page 13

Name of printer on lpd host machine

print, hold, or direct

UNIX /etc/printcap file (BSD)

rp line print, hold, or direct page 14

Solaris lpadmin queuename print, hold, or direct

Add New Server dialog box, when configuring a utility

Server Name DNS name

(TCP/IP host name)

Utilities

Page 51: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

TROUBLESHOOTING 51

Cannot connect to the Fiery with Command WorkStation

If you encounter a problem while connecting to the Fiery, an error message is displayed.

The problem can occur when:

• The Fiery is initially turned on.

• The Fiery restarts.

• You change settings affecting the server address and do not reconfigure the connection to the server.

If you experience this problem, try the following solutions, in this order:

• Restart Command WorkStation and try to connect.

• Restart the Fiery.

Page 52: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network
Page 53: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

INDEX 53

Numerics1000BaseT 23100BaseTX 2310BaseT 23

Aaccess levels, setting 15Active Directory 13administrator

functions 38installing the server 11password 39privileges 17

Allow Courier Substitution option 33Append CR to LF option 33

CCache PDF and PS objects option 33changing

Administrator password 39host name or DNS name 50

characters per inch 34Clear job log after exporting option 36Clear Server command 40client setup

overview 11WebTools 37

Color Charts 27Command WorkStation

Configuration page 46problems connecting to server 51Setup from 31

Configuration pageprinting 27, 46troubleshooting connection

problems 50Configure (WebTool) 19connecting network cable 21Convert Paper Sizes option 33Courier font, substitution with 33Cover Page option 34

DDefault Paper Sizes option 34Direct connection

described 18required for downloading fonts 19

disk space 47DNS (Domain Name Server)

implications of changing 50listing server name 13

Docs WebTool 19downloading fonts, Direct connection requirement 19Downloads (WebTool) 19

EE-mail Log 27Enable auto export option 36Enable Auto IP Configuration option 29Enable RIP While Receive option 36error messages

runtime 49Ethernet

Port Setup 28speed 28

Ethernet connector 23

FFont Number (PCL) option 34font substitution 33fonts

pitch 34printer fonts on server 27printing Font List 27size 34source 34

Form Length option 34FreeForm master 35Functions menu 26

GGateway Type option 29gateway, assigning address automatically 29

INDEX

Page 54: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

INDEX 54

HHold queue, described 18Home (WebTool) 19host name 13, 50

Iimproving server performance 46Info command 27installing

server on network 11Internet, accessing server with WebTools 19IP address

assigning automatically 29assigning manually 29for Ethernet Setup 29static 29

JJava to support Internet browser 37Job Log

printing manually 27Job Log, clearing jobs from 40job management tools, deleting jobs with 40

Lline feed, PCL jobs 33LPR (TCP/IP), UNIX 14

Mmaintaining server performance 46

Nnaming the server 28, 50network

installation summary 11, 12protocols supported 10TCP/IP 12

OOperator password privileges 17Orientation option 34

PPANTONE 27Paper Size for System Pages option 34paper size used by default 34

passwordsAdministrator privileges 17Administrator, changing 39Operator privileges 17setting 16

PDF files, font substitution in 33Pitch option 34Points option 34Port Setup, Ethernet Setup 28PostScript error 35Print Master option 35Print queue, described 18Print to PostScript Error option 35Printed queue 18printer

connection failure 50not found 50not in Chooser 50

printingConfiguration page 27connections 18cover page for each job 34Font List 27reprinting previously printed jobs 18server information pages 27

protocols, network 10publishing connections, overview 18

Qqueues, clearing all 40

Rreprinting jobs 18Resume Printing command 26RJ-45 connector 23

SScan Settings WebTool 19server

back view showing connectors 21maintaining and improving

performance 46naming 28Setup 23touch panel display 26

Page 55: Fiery EX Print Server/Fiery Controller for Xerox Color …swdownload.efi.com/ftpvefigs/9019710383/5756325147/...INTRODUCTION 7 INTRODUCTION This document describes how to set up network

INDEX 55

Server Name optionServer Setup 28

Setupaccessing 26administrative functions 38from a network computer 31screen types 26summary 24

Subnet Mask option 29Suspend Printing command 26Symbol Set option 35system software, updating 39

TTCP/IP

Ethernet Setup 29host name 50with UNIX workstations 14

terminology, general 7touch panel display

accessing Setup 26illustrated 26

troubleshootingCommand WorkStation

connection problems 51connection to printer fails 50Printer not found in the selection

list of utilities 50Printer not found on network 50

twisted pair cable 23

UUNIX

on TCP/IP network 14printcap file 50remote printer name 50

USB printing 41

WWebTools

Configure 19Docs 19Downloads 19Home 19

Windows printing, domain issues 13


Recommended