Fiery PRO 80C-KM Color Server and Fiery PRO 70-60C-KM...

Fiery® PRO80 80C-KM Color Server and Fiery® PRO80 70-60C-KM Color Server

Configuration and Setup

© 2010 Electronics for Imaging, Inc. The information in this publication is covered under Legal Notices for this product.

45093721 29 July 2010

CONTENTS 3

CONTENTS

INTRODUCTION 7

Terminology and conventions 7

About this document 8

Battery information for the European Union and EEA 9

CONNECTING TO THE NETWORK 10

Fiery PRO80 on the network 10

Stages of installation on the network 11

Summary of Fiery PRO80 network installation 12

Network Server Setup requirements 13

Windows networks 13

AppleTalk networks 13

UNIX networks 14

PREPARING FOR FIERY PRO80 SETUP 15

Levels of access and control 15

Users and Groups 15

Fiery PRO80 print connections 18

WebTools 19

Additional security features 20

Controlling E-mail access to the Fiery PRO80 20

Restricting IP addresses, ports, and MAC addresses 20

Secure Printing 20

LDAP authentication 20

CONTENTS

CONTENTS 4

Connecting network cable to the Fiery PRO80 21

Back view of the Fiery PRO80 21

Ethernet connection 22

About Setup 22

Setup from the printer touch panel 22

Setup from a network computer 22

SETUP FROM THE PRINTER TOUCH PANEL 23

Fiery PRO80 Setup from the printer touch panel (new version) 24

Illustration of printer touch panel (new version) 24

Accessing Setup options 25

About the printer touch panel Setup interface 26

Types of Setup screens 26

Saving changes 26

Menu tabs 27

Setup options 29

Fiery PRO80 Setup from the Legacy LCD 31

Illustration of the Legacy LCD 31

Legacy LCD menus 32

Accessing Legacy LCD Setup options 33

About the Legacy LCD Setup interface 34

Types of Setup screens 34

Saving changes 34

Server Setup options 35

Network Setup 1 options 36

Network Setup 2 options 38

SETUP FROM A NETWORK COMPUTER 39

Accessing Configure from a network computer 39

Using Configure 40

CONTENTS 5

SETUP OPTION REFERENCE 41

PS and PCL Setup options 41

Productivity Setup options 44

CONFIGURING WEBTOOLS 45

Configuring the Fiery PRO80 and computers for WebTools 45

ADMINISTERING THE FIERY PRO80 46

Administrator functions 46

Setting passwords 47

Passwords from a network computer 47

Changing the Windows XP system password 48

Updating system and user software 49

Before updating the Fiery PRO80 49

System Updates 50

Check for Product Updates (Software Downloads Site) 56

Clearing the Fiery PRO80 57

Backing up the entire Fiery PRO80 57

Remote connection to the Fiery PRO80 58

Restoring Fiery PRO80 settings 58

Saving and restoring the Fiery PRO80 configuration 58

USB printing 59

Managing e-mail address books 60

VDP Search Path 63

Setting common global search paths 63

Allowing users to define a search path for a single job 64

Printing the Configuration page 65

Determining the IP address of the Fiery PRO80 65

CONTENTS 6

Maintaining optimal Fiery PRO80 performance 66

Shutting down, rebooting, and restarting the Fiery PRO80 67

Ejecting a CD/DVD from the Fiery PRO80 68

TROUBLESHOOTING 69

Troubleshooting the Fiery PRO80 69

Runtime error messages 69

Cannot connect to the Fiery PRO80 with utilities 70

Cannot connect to the Fiery PRO80 with Command WorkStation 71

INDEX 73

INTRODUCTION 7

INTRODUCTION

This document describes how to set up network servers and user computers to use the Fiery PRO80 80C-KM Color Server and Fiery PRO80 70-60C-KM Color Server so that users can print to it as a high-performance networked printer. For general information about using the printer, your computer, your software, or your network, see the documentation that accompanies those products.

Setting up the network environment correctly requires the presence and active cooperation of the network administrator. Detailed instructions on configuring networks is beyond the scope of this document. For information, see the documentation that accompanies your network.

For information about supported operating systems and system requirements, see Welcome.

Terminology and conventionsThis document uses the following terminology and conventions.

Term or convention Refers to

Aero Fiery PRO80 (in illustrations and examples)

Fiery PRO80 Fiery PRO80 80C-KM Color Server and Fiery PRO80 70-60C-KM Color Server

Mac OS Apple Mac OS X

Printer 80C-KM printer and 70-60C-KM printer

Titles in italics Other documents in this set

Windows Microsoft Windows XP, Windows Vista, Windows 7, Windows Server 2003/2008/2008 R2

Topics for which additional information is available by starting Help in the software

Tips and information

INTRODUCTION 8

About this documentThis document covers the following topics:

• Network connectors on the Fiery PRO80

• Information specific to the Fiery PRO80 about setting up network servers

NOTE: For information about network servers, see the documentation that accompanies your network.

• System security through access levels and passwords

• Setup of the Fiery PRO80 from the printer touch panel

• Setup of the Fiery PRO80 from a network computer

• Setup of the Fiery PRO80 to allow users to use WebTools

• Administration of the Fiery PRO80

• Troubleshooting

Administrator functions described in other documentation are summarized on page 46.

A warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the equipment safely, always pay attention to these warnings.

A caution concerning operations that may lead to injury to persons if not performed correctly. To use the equipment safely, always pay attention to these cautions.

Operational requirements and restrictions. Be sure to read these items carefully to operate the equipment correctly, and avoid damage to the equipment or property.

Term or convention Refers to

INTRODUCTION 9

Battery information for the European Union and EEA This symbol indicates that the batteries and accumulators used in this product must be disposed of separately from your household waste in accordance with EU Directive 2006/66/EC (“Directive”) and local requirements.

If a chemical symbol is printed beneath the symbol shown, in accordance with the Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or accumulator at a concentration above an applicable threshold specified in the Directive.

Batteries and accumulators must not be disposed of as unsorted municipal waste. Users of batteries and accumulators must use the available collection framework for the return, recycling and treatment of batteries and accumulators.

If your product contains non-removable batteries, the entire product is already covered by the EU WEEE (Waste Electrical and Electronic Equipment) Directive and should be handed over to an authorized collection site for WEEE. The collection site will take appropriate measures for the recycling and treatment of the product, including the batteries.

Customer participation in the collection and recycling of batteries and accumulators is important to minimize any potential effects of batteries and accumulators on the environment and human health due to substances used in batteries and accumulators.

In the EU, there are separate collection and recycling schemes for batteries and accumulators. To find out more about recycling schemes for batteries and accumulators available in your area, please contact your local city office, waste authority, or waste disposal facility.


CONNECTING TO THE NETWORK

This chapter summarizes the stages in setting up the Fiery PRO80.

Fiery PRO80 on the networkWhen the Fiery PRO80 is connected to a network, it behaves as a networked printer. The Fiery PRO80 supports the following network protocols (rules that enable computers on a network to communicate with each other):

• AppleTalk, Bonjour

• TCP/IP, which also includes the BOOTP, DHCP, FTP, HTTP, IMAP, IPP, IPv4, IPv6, LDAP, LPD, NBT, POP3, Port 9100, SMB, SMTP, SNMP, SNTP, andSSL/TLS protocols

These protocols can run concurrently on the same cable. Computers that use other protocols can print through a server that uses one of the supported protocols. The Fiery PRO80 is auto-sensing, and handles all connections simultaneously.


Stages of installation on the networkInstallation can be performed by a network or printing administrator. The stages of a successful installation are:

1 Configuring the network environment

Configure network servers to provide users with access to the Fiery PRO80 as a networked printer. For information about configuring network servers in Windows and UNIX network environments as they relate specifically to the Fiery PRO80, see page 13. For information about using your network, see the documentation that accompanies your network.

2 Physically connecting the Fiery PRO80 to a functioning network

Prepare a network node for the Fiery PRO80. Obtain cable, route it to the location where the Fiery PRO80 is to be installed, and attach the cable to the network connector of the Fiery PRO80. For details, see page 21.

3 Setting up the Fiery PRO80

Configure the Fiery PRO80 for your printing and network environment (see page 23).

4 Preparing user computers for printing

Install the files needed for printing, install user software, and connect the user computers to the network. The software installation is described in Printing.

5 Administering the Fiery PRO80

Monitor and maintain system performance and troubleshoot problems that may arise (see “Administering the Fiery PRO80” on page 46).


Summary of Fiery PRO80 network installation

Fiery PRO80 available on the network

Network server configuration

Network server

Configure network servers to specify Fiery PRO80 print queues and Fiery PRO80 users.

Connection

Fiery PRO80

Prepare a network node. Connect the Fiery PRO80 to the network. If you use the Fiery Advanced Controller Interface, connect it to the network.

Fiery PRO80 Setup

Configure default settings for the options in the Setup menus.

Client computer Setup

On computers where users print to the Fiery PRO80:

• Install the appropriate printer files and connect to one or more print connections.

• Install utilities and an Internet browser on computers where users will use them.

• Verify the Fiery PRO80 in the list of printers.


Network Server Setup requirementsThis section provides basic information about configuring the Fiery PRO80 and using it on the network. It does not explain network functions for printing in general. Only information specific to the Fiery PRO80 is presented. Setting up the network environment correctly requires the presence and active cooperation of the network administrator. Detailed instructions on configuring networks is beyond the scope of this document. For information, see the documentation that accompanies your network.

Configure the network and servers, and ensure that there is a live network connection before you configure network settings in Setup. This allows the Fiery PRO80 to query the network for zones, servers, and server-based queues.

Whenever you change the configuration of the Fiery PRO80, printer, or network at your site, alter the settings to correspond to the changed environment. Changing network or port settings may require that you make changes to other Setup options, as well.

Windows networks• The Fiery PRO80 requires a valid IP address, subnet mask, and gateway address.

Enter these addresses manually or use DHCP or BOOTP protocols to assign them dynamically. Make sure the Fiery PRO80 name and address are listed in a domain name server (DNS) or hosts name database used by your system.

If more than one Fiery PRO80 print connection is published (for example, if both the Print queue and Hold queue are published), consider creating a printer for each print connection, so that users can print to each connection directly.

• Configure the Fiery PRO80 with the correct Windows domain name.

This is especially important for Windows printing, also known as SMB printing.

To use Microsoft Active Directory, you must assign the Fiery PRO80 to a domain. If you assign the Fiery PRO80 to a workgroup, you cannot use Active Directory.

AppleTalk networks

AppleShare servers require no special configuration.

To allow Mac OS X computers to access Bonjour printers, you must enable Bonjour in Setup.


UNIX networks• When you configure a UNIX workstation with the lpr protocol and connect to the Fiery PRO80

over a TCP/IP network, you can print directly to the Fiery PRO80.

• Setting up UNIX workstations requires an administrator with root privileges. After the initial configuration, UNIX users submit print jobs to a named printer.

• The Fiery PRO80 is a printer controller that understands lpr protocols.

• The Fiery PRO80 has a remote printer name you must use in order to communicate with it successfully.

Regardless of the UNIX system you use, the name that you use for the remote printer (or rp in the /etc/printcap file) in configuring the network for the Fiery PRO80 must be one of the following:

printholdname of virtual printer

Computers on a TCP/IP network can print directly to the Fiery PRO80 as a remote printer, or can print to a Windows Server 2003/Server 2008/Server 2008 R2 server or UNIX workstation acting as a print server.


PREPARING FOR FIERY PRO80 SETUP

To prepare for printing at your site, you must do some initial Fiery PRO80 configuration (or “Setup”) to specify the network environment and the types of printing you do. Before you perform Setup, decide the levels of access to implement, such as passwords and other security features that the Fiery PRO80 offers. Because many of these security features are interconnected, review the information in this chapter to plan for an effective security system, and then perform Setup accordingly.

Levels of access and controlWhen you configure the Fiery PRO80 during Setup, you implement a particular level of control by configuring these elements:

• Users and Groups

• Print connections

• Access to WebTools

Users and Groups

With Configure, you create users, assign passwords to users, create groups with particular privileges, and assign users to the groups. Several groups are provided by default, and you can create new groups. All users in a group have the same privileges.

In addition to assigning the users that you have created to a group, you can add users from your organization’s global address list if you have LDAP services enabled on the Fiery PRO80.

The following discussion is an overview designed to help you prepare a security strategy. For more information, including specific procedures, see Configure Help.

You can view detailed information about users and groups that you have created from Configure in Command WorkStation. For more information, see Command WorkStation Help.


User authentication

The term “user authentication” means the Fiery PRO80 verifies that the user who is sending a job belongs to a group, and the group has printing privileges (“Print in B&W” or “Print in Color and B&W”).

By default, the Fiery PRO80 does not enforce user authentication. That is, even if you assign passwords to users and assign users to groups, no authentication occurs unless you clear the “Allow users to print without authentication” option (in Configure > Users and Groups). If this option is selected, anyone can print to the Fiery PRO80.

NOTE: You cannot enable Fiery PRO80 authentication and printer authentication at the same time.

If you require users to specify their user name and password (that is, you have cleared the “Allow users to print without authentication” option), users must type this information in the printer driver when they print. Users must specify their user name and password if they create files from the printer driver for printing later (such as an e-mail attachment that will be sent to the Fiery PRO80).

Because jobs that are sent through FTP do not require a printer driver, you can specify that FTP jobs are authenticated (see Configure > Network > Services > FTP > Require Password for Printing).

Passwords

When you create a new user in Configure > Users and Groups, you assign a password to the user. In other areas of the system, you can also set passwords for these areas:

• Default admin user in Administrators group

• Default operator user in Operators group

• Windows system password

NOTE: The Administrator and Operator passwords are separate from the Windows system password.

By default, the Administrator password is set on the Fiery PRO80. Change the Administrator password periodically to protect the Fiery PRO80 from accidental or malicious changes to Setup. For more information, see “Setting passwords” on page 47.

Users in the Administrators and Operators groups have privileges in addition to the explicit ones that you set when you create groups. Examples of these privileges are provided in the following sections.


Administrator privileges

Users in the Administrators group have the highest level of control. Administrator privileges include:

• Configuring the Fiery PRO80 from Configure or the printer touch panel

• Adding and deleting groups

• Adding and deleting users

• Setting and changing passwords for users

• Deleting, printing, exporting, and viewing the Job Log

• Deleting, viewing, and modifying users’ print jobs

• Clearing the Fiery PRO80 of all job data

• Printing in black-and-white or color

• Publishing print connections

• Deleting fonts

• Controlling print jobs from the job management tools

• Overriding job settings

• Setting default settings for print options

• Calibrating the Fiery PRO80

Operator privileges

Users in the Operators group control print jobs from the job management tools, including the following:

• Viewing the Job Log

• Deleting, viewing, and modifying other users’ print jobs

• Printing in black-and-white or color

Guest privileges (no password)

A user does not need a password to log on as a Guest from the job management tools. A Guest can view the status of active jobs but cannot make changes to jobs or to the Fiery PRO80 state.


Fiery PRO80 print connections

The Fiery PRO80 supports three print connections: Hold queue, Print queue, and Direct connection. You enable, or “publish,” these print connections to users on the network when you configure Printer Setup. All published connections are constantly checked for the presence of jobs. The Print queue and Direct connection give users more direct access to the Fiery PRO80 than the Hold queue. Therefore, do not publish the Print queue and the Direct connection in environments where maximum control is required.

In addition, you can enable the Printed queue, which is a storage area for the most recent jobs from the Print queue. The Printed queue allows users to reprint those jobs by using the job management tools (for example, Command WorkStation).

NOTE: To use the utilities and WebTools, you must enable at least one print connection.

Hold queue

Jobs sent to the Hold queue are spooled to the Fiery PRO80 hard disk drive for printing at a later time, or for reprinting. Because the Hold queue is a storage area, jobs sent to it cannot proceed through the printing process until the operator intervenes using the job management tools.

Print queue

The Print queue is the standard Fiery PRO80 queue. Jobs sent to the Print queue are processed and printed in the order in which they are received. Jobs prioritized by an operator with the job management tools and jobs sent via the Direct connection take priority over jobs sent to the Print queue.

Direct connection

The Direct connection transmits jobs directly to the Fiery PRO80, but only when the Fiery PRO80 is idle. If the Fiery PRO80 is busy, the job remains at the user’s computer until the Fiery PRO80 is ready. The job is then processed as soon as the previous job is finished and before the next queued job is processed.

In most cases, jobs sent to the Direct connection are not stored on the Fiery PRO80 hard disk, and cannot be selected for reprinting, moving, or deletion. Therefore, the Direct connection provides a measure of security for sensitive files. Jobs sent to the Direct connection do appear in the Job Log, for accounting purposes.


Some types of jobs printed to the Direct connection cause temporary files to be stored on the Fiery PRO80 hard disk, but do not appear in any of the job management tools. These job types are the following:

• PDF jobs

• TIFF jobs

• Jobs with settings for any of the following print options:

– Reverse order printing (for large jobs)

– Booklet Maker

– Mixed Media

– Combine Separations

NOTE: To download fonts to the Fiery PRO80, you must publish the Direct connection.

WebTools

The Fiery PRO80 supports Internet or intranet access with WebTools from Windows and Mac OS computers. To enable use of WebTools, see “Configuring WebTools” on page 45.

Home

Home provides you with current information about the jobs processing and printing on the Fiery PRO80. To use this WebTool, you do not need a password. For more information, see Utilities.

Downloads

Downloads allows users to download installers for printer drivers and other software directly from the Fiery PRO80. To use this WebTool, you do not need a password. For more information, see Printing and Utilities.

Docs

Docs allows users to access, manage, and modify jobs in their mailboxes on the Fiery PRO80, and submit jobs to the Fiery PRO80. For more information, see WebTools Docs Help.

Configure

Configure allows you to view and modify Fiery PRO80 options from a network computer. This function requires an Administrator password. For more information, see page 39.


Additional security featuresIn addition to the traditional security features such as passwords, you can use these features to keep the Fiery PRO80 secure:

• E-mail access

• IP addresses, ports, and MAC addresses

• Secure Printing

• LDAP authentication

Controlling E-mail access to the Fiery PRO80

Because you can allow users to print file attachments in e-mail messages sent to the Fiery PRO80, the Fiery PRO80 accepts only valid attachments (for example, PostScript or PDF files). Typically, viruses transmitted via e-mail require execution by the receiver. Attachments that are not valid files are discarded by the Fiery PRO80. Because file types such as .BAT, .VBS, and .EXE could launch harmful virus activity, the Fiery PRO80 does not process these file types. The Fiery PRO80 also ignores e-mails in RTF (Rich Text Format) or HTML (Hypertext Markup Language) format, and any included JavaScript code.

You can define lists of authorized e-mail addresses on the Fiery PRO80. Any e-mail that the Fiery PRO80 receives from an e-mail address not in the authorized list is deleted. For more information, see page 60.

Restricting IP addresses, ports, and MAC addresses

To restrict unauthorized connections to the Fiery PRO80, you can permit only users whose IP addresses or MAC addresses are within a defined range. You can also close unnecessary ports to reject inbound access from the network. Commands or jobs sent from unauthorized IP addresses or ports are ignored by the Fiery PRO80.

Secure Printing

This option allows the printing of highly sensitive or confidential files. A user printing a file with the printer driver assigns a password to the job. The user must then enter the password at the printer to print the job. For more information, see Printing.

LDAP authentication

When you enable LDAP communication to retrieve names and other information for people at your organization, you can specify the type of authentication. For more information, see Configure Help.


Connecting network cable to the Fiery PRO80

This section includes an illustration of the Fiery PRO80 back panel, and provides information about connecting the Fiery PRO80 to the network.

Back view of the Fiery PRO80

1 USB ports (x2)2 Network port (RJ-45)3 USB ports (x4)4 Printer interface

1

23

4


Ethernet connection

For Ethernet connections, the Fiery PRO80 supports Unshielded Twisted Pair (UTP) cabling for these network speeds:

• 10BaseT: Category 3 or higher

• 100BaseTX: Category 5 or higher (4-pair/8-wire, short-length)

• 1000BaseT: Category 5e or higher (4-pair/8-wire, short-length)

TO CONNECT TO THE NETWORK

1 Power off the printer and the Fiery PRO80.

For information about the proper procedures, see page 67.

2 Connect the cable from the network to the appropriate network connector (RJ-45) on the back of the Fiery PRO80.

3 Power on the Fiery PRO80 and the printer.

About SetupSetup configures the Fiery PRO80 to communicate with other devices and manage print jobs. Perform Setup the first time you turn on the Fiery PRO80, after new system software is loaded, or any time Server software is reinstalled. When the network or user printing environment changes, change the options accordingly.

Setup from the printer touch panel

Perform initial Setup from the printer touch panel. After the initial Setup, you can change Setup options from a network computer (page 39).

If you do not set options in the Setup menus, the Fiery PRO80 uses default settings. You must choose settings appropriate for the printing environment at your site.

Setup from a network computer

To set up the Fiery PRO80 from a network computer, use Configure (page 39). Access Configure from WebTools or Command WorkStation.


SETUP FROM THE PRINTER TOUCH PANEL

Setup is required the first time the Fiery PRO80 is turned on after new system software is loaded. If you do not configure a particular Setup option, the Fiery PRO80 uses default settings. Make sure that the settings are appropriate for the printing environment at your site.

The Fiery PRO80 is equipped with two different types of printer touch panel Setup interfaces:

• The new version of Setup: The new version of Setup provides a condensed list of Setup options to allow for quick configuration of the Fiery PRO80. For more information, see “Fiery PRO80 Setup from the printer touch panel (new version)” on page 24.

• The Legacy LCD: This is a previous version of Setup that provides three groups of Setup options: Server Setup, Network Setup 1, Network Setup 2. For information on Legacy LCD Setup, see “Fiery PRO80 Setup from the Legacy LCD” on page 31. When the Enhanced Security Mode is set on the printer, use the Legacy LCD.

Additional Setup is also available from Configure. For more information about Configure Setup, see Configure Help.


Fiery PRO80 Setup from the printer touch panel (new version)Setup allows you to configure the Fiery PRO80 to communicate with other devices and manage print jobs sent to it.

Illustration of printer touch panel (new version)The printer touch panel allows you to view status information about jobs printed to the Fiery PRO80, print system pages, and set up printing.

The printer touch panel includes the following parts:

1

2

Item Description

Controller button Controls functions on the Fiery PRO80

Selection buttons Select an option or menu and proceed to the next option or menu


Accessing Setup options

When you access Setup options, make sure that no one is printing to the Fiery PRO80.

TO ACCESS SETUP WHEN THE FIERY PRO80 IS IDLE

1 Make sure that the information screen on the printer touch panel reads Idle.

If Printing or RIPping appears, the Fiery PRO80 is processing, and you must wait until the system finishes and reaches the Idle state.

2 Press Controller on the printer touch panel.

3 Press the Setup button.

4 Press the Administrator Password field, enter your password, and then press OK.

5 Press Login.

6 Perform Setup.

This is the minimum required for initial Setup. Later, you can complete the remaining Setup menus, from a network computer.

NOTE: This Setup screen does not display when Enable Web Services is disabled, the DHCP server is down, or the network does not have a DHCP server. When this occurs, the printer touch panel displays “The server appears to be offline” and you cannot access the above Setup screen. If this happens, press Enable Legacy LCD. This displays a previous version of Setup named Legacy LCD. From the Legacy LCD Setup screen, specify the IP address manually and make sure that Web Services is enabled. The new Setup screen is available after the Fiery PRO80 reboots.

7 Change the Administrator password to protect your Setup from unauthorized changes.

For more information, see page 47.


About the printer touch panel Setup interface

When you perform Setup from the printer touch panel, you select one menu after another and enter information about your Fiery PRO80 and your network and printing environment.

When you perform a function from the printer touch panel that prompts you for the Administrator password, you must enter it promptly. Otherwise, the printer touch panel returns to Idle, and you must start over.

Types of Setup screens

There are different types of Setup options:

Saving changes

After you enter the settings, you must save the changes. You are usually prompted to do so. If you choose Yes, your settings overwrite previous settings. If you choose No, your previous settings are retained. If necessary, the Fiery PRO80 restarts after you exit the Setup menu.

Multiple choice questions

Possible choices appear as buttons on the touch panel (for example, Yes or No, or a list of settings from which to choose). The currently selected value is highlighted. Press the button for the desired option on the touch panel.

Informationentry options

You must specify the information for your site (the printer name or IP address, for example). Use the keyboard provided on the printer touch panel to enter information.


Menu tabs

In addition to performing Setup, you can use the printer touch panel to view status information about jobs printed to the Fiery PRO80, print system pages, and set up printing.

The menu provides many of the same options available from Command WorkStation. For information about the job management features, see Utilities.

Jobs tab

The Jobs tab displays properties of currently printing and queued jobs, and allows you to print jobs. From Jobs you can also access the following commands:

Suspend Printing Suspend communication between the Fiery PRO80 and the printer. Use this command if you want to interrupt the current job so that you can perform maintenance tasks. Jobs continue to process on the Fiery PRO80. After you complete the maintenance tasks, choose Resume Printing to continue printing jobs from the Fiery PRO80.

Resume Printing Resume communication between the printer and the Fiery PRO80 after you have selected Suspend Printing.

Secure Print Allows you to print a job with a secure password.

USB Media Server Print a file from a USB device to one of the published print connections. For more information about printing, see Printing.


Tools tab

The Tools tab displays options that are installed on the Fiery PRO80. You can also print system pages and activity logs.

Setup tab

The Setup tab allows you to configure the Fiery PRO80 so that it can be operational on your network. Use Setup from the printer touch panel to perform minimum network Setup to put the Fiery PRO80 on the network.

Use Configure to specify any remaining Setup options. Configure can be accessed from WebTools or from Command WorkStation.

PS/PCL Test Page: Allows you to confirm that the Fiery PRO80 is properly connected to the printer, and provides color and grayscale samples to troubleshoot problems with the printer or the Fiery PRO80. Settings on the Test Page may include: Server Name, color settings, printer model, and date and time the Test Page was printed.

Configuration: Prints the Configuration page, which gives the current server and device configuration. This page lists general information about the hardware and software configuration of the Fiery PRO80, the current options for all Setup settings, information about the current calibration, and the IP address of the Fiery PRO80.

Color Charts: Prints samples of the RGB, CMY, and PANTONE colors available from the Fiery PRO80.

PS/PCL Font List: Prints a list of all fonts currently on the Fiery PRO80 hard disk drive.

Job Log: Prints a log of the last 55 jobs.

E-mail Log: Prints a log listing recent e-mail activity. This E-mail log is useful to the network administrator.

NOTE: To print the E-mail log, you must first enable the appropriate service. See Configure Help.

FTP Log: Prints a log listing recent FTP activity.

Calibrate: Calibrate the Fiery PRO80 using ColorCal. For more information, see Color Printing. If an Administrator password has been set, you must enter it to access Calibration.

Align Trays: Adjust the placement of text and images on a page so that they are correctly aligned on the sheet of paper and both sides of a duplex sheet have the exact same alignment. For more information about this function, see Command WorkStation Help.

Restart Fiery: Resets the server software but does not reboot the entire system. Network access to the Fiery PRO80 is temporarily interrupted and all currently processing jobs are aborted and might be lost.

Clear Server: Allows you to clear all queued print jobs from the Fiery PRO80 Print, Hold, and Printed queues. Clear Server also clears all jobs archived on the Fiery PRO80 hard disk, the index of archived jobs, and all FreeForm masters.


Setup optionsWhen you perform Fiery PRO80 Setup from the printer touch panel, you configure the Fiery PRO80 to receive jobs over the network systems that are used at your site, including setting network addresses and names to be used by computers, servers, and the Fiery PRO80 when they communicate with each other.

Before performing Setup, confirm that the Fiery PRO80 is connected to an active network because the Fiery PRO80 queries the network for zones, servers, and server-based queues. If you perform Network Setup without a connected and functioning network, default settings are used that may not meet your needs.

Configure options only for the network systems that are currently used at your site. If your network requirements change, you can change Setup at any time. If the Fiery PRO80 is configured to enable more than one protocol, it automatically switches to the correct protocol when it receives a print job.

The submenus and options appear in sequence. Default values, where applicable, are underlined. Words shown in italics indicate that a product- or site-specific value is displayed.

Server NameDefault server name

Enter a name for the Fiery PRO80 (up to 15 characters long). This is the name by which the Fiery PRO80 appears on the network.

NOTE: If you have more than one Fiery PRO80, do not give them the same name.

Ethernet SpeedAuto, 10 Mbps Half-Duplex, 100 Mbps Half-Duplex, 10 Mbps Full-Duplex, 100 Mbps Full-Duplex

Choose the appropriate speed of the network. Choose Auto in any of these cases:

• The network speed is unknown.

• The network environment is mixed.

• The network uses 1Gbps.

IPv4 Address TypeAutomatic, Manual

Choose whether to allow the Fiery PRO80 to obtain its Ethernet IP address automatically by searching the network.


IP Address127.0.0.1

If you choose Manual, enter the Fiery PRO80 IP address for Ethernet. This IP address, unlike an IP address set automatically, remains the same if you restart the Fiery PRO80. You must change the default to a valid address for your network.

Subnet Mask255.255.255.0

Set the subnet mask for printing with TCP/IP on your network.

Confirm the subnet mask setting with your network administrator before proceeding.

Gateway TypeAutomatic, Manual

Choose the method for obtaining the gateway address for printing with TCP/IP.

Gateway Address127.0.0.1

If you answered Manual to the previous option, set the gateway address for printing with TCP/IP on your network.

Enable Web ServicesOn, Off

Select Yes to make the WebTools available to users. TCP/IP must be enabled on the Fiery PRO80 and on user workstations. A Java-enabled Web browser and a valid IP address or DNS host name are required for each user computer.

If you select Off, you will only have access to Legacy LCD Setup once the Fiery PRO80 reboots. If you want to revert back to the newer version of Setup, Web Services and Web LCD must be enabled in the Legacy LCD (page 38). For more information about the Legacy LCD, see page 31.

Enable Remote DesktopEnabled, Disabled

Select Enabled to enable Remote Desktop, a Microsoft application that allows remote computers to manage and control the Windows desktop features of the Fiery PRO80. For information about enabling Remote Desktop on a computer, see page 58.

Login timeout5 minutes, 10 minutes, 15 minutes, 30 minutes, 45 seconds, never

Specify the amount of time the Fiery PRO80 times out after you log in.


Fiery PRO80 Setup from the Legacy LCDThe Legacy LCD displays when Enable Web Services is disabled, the DHCP server is down, or the network does not have a DHCP server. To access the new version of Setup, as described on page page 31, from the Legacy LCD Setup screen, specify the Fiery PRO80 IP address and make sure that Web Services is enabled. The new Setup screen is available after the Fiery PRO80 reboots.

Legacy LCD Setup provides the following groups of options:

• Server Setup to specify system options

• Network Setup 1 to specify information such as the IP address and Ethernet speed for network systems that transmit print jobs to the Fiery PRO80

• Network Setup 2 to specify information about WINS and Web Services

Illustration of the Legacy LCD The Legacy LCD allows you to view status information about jobs printed to the Fiery PRO80, print system pages, and set up printing.

The printer touch panel includes the following parts:

Touch panel display1 Controller button2 Selection buttons

1

2

Item Description

Controller button Controls functions on the Fiery PRO80

Selection buttons Select an option or menu and proceed to the next option or menu


Legacy LCD menus

The Fiery PRO80 Legacy LCD menus provide many of the same options available from Command WorkStation. Choose the following commands:

Job List Displays properties of currently printing and queued jobs, and allows you to print jobs, including Secure Print jobs.

Print Pages Prints the following system pages from the Fiery PRO80:

PS Test Page: Confirms that the Fiery PRO80 is properly connected to the printer, and provides color and grayscale samples to troubleshoot problems with the printer or the Fiery PRO80. Settings on the Test Page may include: Server Name, color settings, printer model, and date and time the Test Page was printed.

Configuration: Provides general information about the hardware and software configuration of the Fiery PRO80, the current settings for Setup, the current calibration, and the IP address of the Fiery PRO80.

Job Log: Prints a log of the last 55 jobs.

Color Charts: Prints samples of the RGB, CMY, and PANTONE colors available from the Fiery PRO80.

PS Font List: Prints a list of all fonts currently on the Fiery PRO80 hard disk.

E-mail Log: Prints a log listing recent e-mail activity.

FTP Log: Prints a log listing recent FTP activity.

NOTE: To print the E-mail or FTP log, you must enable the appropriate service. For more information, see Configure Help.

Calibration Calibrates the Fiery PRO80 using ColorCal. For more information, see Color Printing. If an Administrator password has been set, you must enter it to access Calibration.

Setup Enters the Setup menu and changes Setup option settings.

Restart Fiery Resets the server software but does not reboot the entire system. Network access to the Fiery PRO80 is temporarily interrupted and all currently processing jobs are aborted and might be lost.

Shut Down Fiery Shuts down all Fiery PRO80 activity properly.


Accessing Legacy LCD Setup options

When you access Legacy LCD Setup options, make sure that no one is printing to the Fiery PRO80.

TO ACCESS LEGACY LCD SETUP WHEN THE FIERY PRO80 IS IDLE

1 Make sure that the information screen on the printer touch panel reads Idle.

If Printing or RIPping appears, the Fiery PRO80 is processing, and you must wait until the system finishes and reaches the Idle state.

2 Press Controller on the printer touch panel.

3 Press the Setup button.

4 Press the Administrator Password field, enter your password, and then press OK.

5 At the main Setup window, press the button for the Setup that you want to access.

6 Perform Server Setup, Network Setup 1, and Network Setup 2, in that order.

This is the minimum required for initial Setup. Later, you can complete the remaining Setup menus, from a network computer.

7 Change the Administrator password to protect your Setup from unauthorized changes.

For information, see page 47.

Stop/Start Sample Print

Allows the user to verify the quality of a long print job while it is printing. A sample sheet from the job is printed to a separate output tray while the main job is printing. Configure the type of Sample Print action in Setup. To receive a Sample Print, press Start Sample Print. To cancel the Sample Print, press Stop Sample Print.

Suspend Print Suspends communication between the Fiery PRO80 and the printer. Use this command to interrupt the current Fiery PRO80 job and use the printer to make copies or print another job first. Jobs continue to process on the Fiery PRO80. After you make copies or complete maintenance tasks, choose Resume Printing to continue printing jobs from the Fiery PRO80.

Resume Print Resumes communication between the printer and the Fiery PRO80 after you select Suspend Printing.


About the Legacy LCD Setup interface

When you perform Setup from the Legacy LCD, you select one menu after another and enter information about your Fiery PRO80 and your network and printing environment.

When you perform a function from the printer touch panel that prompts you for the Administrator password, you must enter it promptly. Otherwise, the printer touch panel returns to Idle, and you must start over.

Types of Setup screens

There are different types of Setup options:

Saving changes

After you enter the settings, you must save the changes. You are usually prompted to do so. If you choose Yes, your settings overwrite previous settings. If you choose No, your previous settings are retained. If necessary, the Fiery PRO80 restarts after you exit the Setup menu.

Multiple choice questions

Possible choices appear as buttons on the touch panel (for example, Yes or No, or a list of settings from which to choose). The currently selected value is highlighted. Press the button for the desired option on the touch panel.

Informationentry options

You must specify the information for your site (the printer name or IP address, for example). Use the keyboard provided on the printer touch panel to enter information.


Server Setup optionsServer Setup lets you specify system information that pertains to the Fiery PRO80 and users. To access the menu, follow the instructions on page 25.

The submenus and options appear in sequence. Default values, where applicable, are underlined. Words shown in italics indicate that a product- or site-specific value is displayed.

Server NameDefault server name

Enter a name for the Fiery PRO80 (up to 15 characters long). This is the name by which the Fiery PRO80 appears on the network.

NOTE: If you have more than one Fiery PRO80, do not assign them the same name.

DateDate

Confirm the correct system date in the standard format for your use. The date appears on the Job Log.

NOTE: The Fiery PRO80 uses the current date and time as configured on the printer. Therefore, if the printer date and time are correct, you do not need to set them here.

TimeTime

Confirm the correct system time. Enter the time based on the 24-hour clock in the format HH:MM (Hours:Minutes). The time appears on the Job Log.

Remote Desktop Enabled, Disabled

Select Enabled to enable Remote Desktop, a Microsoft application that allows remote computers to manage and control the Windows desktop features of the Fiery PRO80. For information about enabling Remote Desktop on a computer, see page 58.


Network Setup 1 optionsWhen you perform Network Setup, you configure the Fiery PRO80 to receive jobs over the network systems that are used at your site, including setting network addresses and names to be used by computers, servers, and the Fiery PRO80 when they communicate with each other.

Before performing Network Setup, confirm that the Fiery PRO80 is connected to an active network, because the Fiery PRO80 queries the network for zones, servers, and server-based queues. If you perform Network Setup without a connected and functioning network, default settings are used that may not meet your needs.

Default settings for options, where applicable, are underlined.

Ethernet SpeedAuto, 10Mbps, 100Mbps, 10FD, 100FD

Choose the appropriate speed of the network. Choose Auto Detect in any of these cases:

• The network speed is unknown.

• The network environment is mixed.

• The network uses 1Gbps.

TCP/IP ConfigurationManual, DHCP, BOOTP

Choose the method by which the Fiery PRO80 obtains its Ethernet IP address. Depending on your network and the protocol you select in the following option (DHCP or BOOTP), the IP address can change. Select Manual to assign the Fiery PRO80 a static IP address.

IP Address127.0.0.1

If you selected Manual for the TCP/IP Configuration option, enter the Fiery PRO80 IP address. This IP address, unlike an IP address set automatically, remains the same if you restart the Fiery PRO80. You must change the default to a valid address for your network.

Subnet Mask255.255.255.0

This option lets you modify the subnet mask for printing with TCP/IP over Ethernet.

NOTE: Confirm the subnet mask setting with your network administrator before proceeding.


Default Gateway Automatic, Custom

Choose whether to assign automatically the gateway address for printing with TCP/IP. If you choose Custom, enter the gateway address in the following option.

Gateway Address127.0.0.1

Set the gateway address for printing with TCP/IP on your network.

TCP/IP Version 6Enabled, Disabled

Choose Enabled to allow the Fiery PRO80 to retrieve an IPv6 address from the network.


Network Setup 2 optionsWith Network Setup 2, you configure the Fiery PRO80 for WINS and Web Services.

WINS Server ConfigWINS Disabled, Automatic, Custom

Broadcasts from SMB devices cannot pass across a router without a WINS name server. Setting up the WINS name server is outside the scope of this document. To find out if a name server is available, contact your network administrator.

Enabling Windows Printing enables Server Message Block (SMB), the file and printer sharing protocol built into Windows. Enabling SMB allows the Fiery PRO80 to be listed on the network so that Windows users can print to a particular print connection (Hold, Print, or Direct) on the Fiery PRO80 without any other networking software. For information about setting up a Windows computer for Windows printing, see Printing, and the documentation that accompanies Windows. Windows printing runs via TCP/IP, so you must configure TCP/IP on the Fiery PRO80 and on all computers that use Windows printing.

If you select Automatic, the Fiery PRO80 obtains the IP address for the WINS server automatically. If you choose Custom, you can enter the IP address manually in the following option.

WINS IP Address127.0.0.1

Change the default address to the correct IP address for the WINS Name Server. Obtain the correct address from your network administrator.

Set Domain NameName

Enter the name of the workgroup or domain.

Web Services Enabled, Disabled

Select Enabled to make WebTools available to users. TCP/IP must be enabled on the Fiery PRO80 and user workstations. A Java-enabled Web browser and a valid IP address or DNS host name are required for each user computer. For information about browser and computer requirements, see Welcome.

Web LCDEnabled, Disabled

Select Enable to allow the new version of Setup to be available after the Fiery PRO80 reboots. Once the new version of Setup is enabled, the Legacy LCD will be disabled. To re-enable the Legacy LCD disable Enable Web Services from the new Setup version (page 30). For more information about the new version of Setup, see page 24.


SETUP FROM A NETWORK COMPUTER

After you perform initial Setup from the printer touch panel, you can change most Setup options from a network computer using Configure. To use Configure from a network computer, you must know the Fiery PRO80 Administrator password.

Accessing Configure from a network computerTo set up the Fiery PRO80 from a network computer, use Configure. You can access Configure in the following ways:

• WebTools from a supported Internet browser

• Command WorkStation

TO ACCESS CONFIGURE FROM AN INTERNET BROWSER

1 Start your Internet browser and type the IP address of the Fiery PRO80.

2 Click Fiery WebTools.

3 Click the Configure tab.

4 Click Launch Configure.

5 Log on with Administrator privileges.

TO ACCESS CONFIGURE FROM COMMAND WORKSTATION

1 Start Command WorkStation.

2 Log on with Administrator privileges.

3 Choose Configure from the Server menu.

Regardless of the method you use, the following dialog box appears.


Using ConfigureFor information about using Configure and setting options, see Configure Help. Configure Help can be accessed from WebTools Configure and from Command WorkStation.


SETUP OPTION REFERENCE

This chapter describes the default settings that you can set for the following sets of options:

• PS (PostScript)

• PCL

Although a PCL printer driver is not provided, the Fiery PRO80 can process PCL jobs. The PCL Setup options supply default settings for options that are not already defined in the job.

• Productivity

For more information about print options, see Printing.

For setup options not listed this section, refer to Configure Help.

PS and PCL Setup optionsTo determine the current Setup defaults, print the Server Configuration page from Command WorkStation.

To access PS Setup options Choose Configure > PDL > PS.

To access PCL Setup options Choose Configure > PDL > PCL.

Option Settings(default is underlined)

Description

Allow Courier Substitution Yes, No Specify whether to substitute Courier for fonts that are unavailable when you download files to the Fiery PRO80, or when you print a document for which you do not have the corresponding printer font. If this option is set to No, jobs with fonts that are unavailable on the Fiery PRO80 hard disk generate a PostScript error and do not print. This setting does not apply to PDF files; font substitution occurs automatically in PDF files.

Append CR to LF Yes, No Specify whether to append a carriage return to each line feed.

Color Mode CMYK, Grayscale Specify whether to print color (CMYK) or Grayscale images to the Fiery PRO80 by default. CMYK gives you full color prints. Select CMYK as the Color Mode before performing calibration on the Fiery PRO80. Grayscale converts all colors into shades of gray.


Convert Paper Sizes No, Letter/11x17->A4/A3, A4/A3->Letter/11x17

Convert paper sizes in documents automatically to the default paper sizes specified. For example, if you select Letter/11x17->A4/A3, a letter size document is automatically printed on A4 paper.

This option works in conjunction with the Default Paper Sizes option. For example, if Convert Paper Sizes is set to Letter/11x17->A4/A3, and Default Paper Sizes is set to US, jobs are printed A4/A3 size. This also includes Fiery PRO80 system pages such as the Start Page, Test Page, and Job Log.

Default Paper Sizes US, Metric (default is US in the United States, Metric elsewhere)

Print on US paper sizes (for example, Letter, Legal, 11x17), or Metric paper sizes (for example, A4 or A3) by default. When no page size is defined within a PostScript file, jobs are printed on Letter paper if you selected US; or A4 paper if you selected Metric.

Default Orientation Portrait, Landscape This PCL option determines whether the text or image will be oriented along the short edge of the paper (portrait) or along the long edge of the paper (landscape).

Font Number 0-999 The font number designates the default font for the Fiery PRO80. To determine font numbers, print the internal PCL Font List. The standard fonts are listed in order. The font numbers, however, are not displayed.

Font Pitch (char/in) 0.44-99.99 (default is 10.00) If the default PCL font selected in Font Number represents a fixed pitch scalable font, determine the width of scalable type. Pitch is measured by characters per inch, so 10-pitch type fits ten characters per inch.

Font Size (pt) 4.0-999.75 (default is 12.00) If the default PCL font selected in Font Number represents a proportionally spaced scalable font, determine the point size (height) of the font.

Font Source Internal, Soft Font Specify the PCL font source to be enabled.

Form Length (lines) 5-128 (default is 60) This option sets the number of lines to be printed per page in PCL jobs.

Offset Jobs On, Off Specify whether to have jobs offset after they are printed. You must have a finisher installed. If you set this option to Off, all offset functions are disabled, including those that occur between jobs.

Paper Color White, Non-White Specify the default paper color.

Paper Size for System Pages US, Metric (default is US in the United States, Metric elsewhere)

Specify the paper size that PCL system pages print on. System pages are pages that you print from the printer touch panel, such as the PCL Font List.


Description


Paper Type Plain, Coated-GL, Coated-ML, Coated-GO, Coated-MO, Fine, Color Specific

Specify the paper type.

Paper Weight Specify the weight of the paper. For a list of the supported paper weights, see the documentation that accompanies your printer.

Print Cover Page Yes, No Print a cover page (job summary) containing the name of the user who sent the job, the document name, the server name, the time the job was printed, the number of pages printed, and the status of the job. If a PostScript error occurs and the Print to PS Error option is set to Yes, the cover page lists the PostScript error message instead of the job status.

Print Master Yes, No Select Yes to print a FreeForm master when created and printed to the Fiery PRO80. The master is retained on the Fiery PRO80 after printing unless deleted later. Select No only to process and hold a FreeForm master on the Fiery PRO80.

Print to PS Error Yes, No Specify whether the Fiery PRO80 should print the available portion of a print job when it encounters a PostScript error. Select Yes to print the portion of the job that was processed before the error occurred. Select No to cancel the print job entirely when a PostScript error is encountered. Leave this option at No unless you encounter printing problems.

Punched Paper Punched, Not Punched Specify whether the printer punches the paper.

Scale to Fit On, Off Specify whether to scale a document size to a selected paper size if the document size is different from the paper size. With the Off setting, if the document size is larger than the selected paper size, the document is cropped to the paper size when printed.

Symbol Set ASCII, Roman_8, ECMA-94 L1, PC_8...

Choose the PCL symbol set that best matches the needs of users printing to the Fiery PRO80.

Use PDF XObjects On, Off Specify whether images in PDF files are cached to reduce the need to reprocess the same image in a file.


Description


Productivity Setup optionsTo determine the current Setup defaults, print the Configuration page from Command WorkStation.

• To access Productivity Setup options Choose Configure > Server > Productivity.


Description

Job Batching On, Off Select this option if you want to treat multiple print jobs as a single job in the printer job list and in accounting information.

CONFIGURING WEBTOOLS 45

CONFIGURING WEBTOOLS

WebTools allow you to manage your Fiery PRO80 remotely from the Internet or your company’s intranet. The Fiery PRO80 has its own home page, from which you can select the WebTool that you want to use.

For information about using WebTools, see Utilities. Also, for many of the WebTools, you can consult Help.

Configuring the Fiery PRO80 and computers for WebToolsWebTools provide access to many Fiery PRO80 functions via the Internet (or intranet), providing additional flexibility in remote management. After WebTools are enabled, you can access them from a network computer.

TO ENABLE ACCESS TO WEBTOOLS, ENSURE THE FOLLOWING ITEMS ARE ENABLED

• A valid, unique IP address, subnet mask, and gateway address for the Fiery PRO80.

Print a Configuration page to acquire the Fiery PRO80 IP address. See page 65.

• Web Services is enabled.

– To enable from the new version of Setup, see page 30.

– To enable from the Legacy LCD, see page 38.

TO SET UP A COMPUTER TO ACCESS WEBTOOLS

1 Enable TCP/IP networking on the user computer.

2 Assign the computer a valid, unique IP address, subnet mask, and gateway address, if required.

3 Install an Internet browser that supports the Java language and frames.

Make sure that Java is enabled. For more information about supported browsers and WebTools requirements, see Welcome.

TO ACCESS WEBTOOLS

1 Start your Internet browser and type the IP address or DNS name of the Fiery PRO80.


3 Click the tab corresponding to the WebTool that you want to use.


ADMINISTERING THE FIERY PRO80

This chapter provides tips on managing Fiery PRO80 printing, performance, and security.

Administrator functionsAdministration features are included with the user software and are built into the Fiery PRO80. The following table describes where to find information about these features.

For this information See

Address books for E-mail Printing page 60

Administrator and Operator passwords page 47

Backing up the entire Fiery PRO80 page 57

Clearing the Fiery PRO80 page 57

Configuration page page 65

Connecting the Fiery PRO80 to the network page 21

IP Address of Fiery PRO80 page 65

Job Log Setup Configure Help

Network servers, setting up to manage and share printing services Documentation for your network servers

Network servers, setting up with information specific to the Fiery PRO80 page 10

Optimizing Fiery PRO80 performance page 66

Printer default settings page 41

Printing

Publishing the Direct connection, Print queue, or Hold queue to users Configure Help

Remote Desktop connection page 58

Saving and restoring Fiery PRO80 configuration settings page 58

Setting up printing, installing printer drivers, installing user software Printing

Shutting down, rebooting, and restarting the Fiery PRO80 page 67


Setting passwordsYou can set or change the passwords for users of the Fiery PRO80. Anyone who is a member of the Administrators group can modify the Setup options and control the flow and order of print jobs with the job management tools.

To create users, assign passwords, and add users to groups, use Configure. For more information, see Configure Help.

To set the password for the user named “admin” in the Administrators group, use Configure.

Keep track of the passwords that you set.

Passwords from a network computer

You can change the Administrator and Operator passwords from WebTools Configure or from Configure in Command WorkStation. For more information, see Configure Help.

System software updates page 49

Troubleshooting Fiery PRO80 Setup page 69

USB printing page 59

Variable data printing, setting search path for common objects page 63

WebTools page 45

Windows XP system password page 47

For this information See


Changing the Windows XP system password

The Fiery PRO80 is set with a Windows XP system password. To ensure network security in your environment, the administrator must change the password.

TO CHANGE THE WINDOWS XP PASSWORD FOR THE FIERY PRO80

1 From the Fiery Advanced Controller Interface, press Ctrl+Alt+Delete on the Windows keyboard.

The Windows Security dialog box appears.

NOTE: If you are using the Welcome screen on Windows XP, the Windows Task Manager dialog box appears. To access the Windows Security dialog box, you must disable the Welcome screen. From the Windows XP control panel, access User Accounts, select the Change the way users log on or log off option, and then clear the Use the Welcome screen option.

2 In the Windows Security dialog box, click Change Password, and then type the following. For example, to change to “Fiery.2”:

User name: administrator

Log on to: \\Aero

Old Password: Fiery.1

New Password: Fiery.2

Confirm New Password: Fiery.2

3 Click OK.

The new password, Fiery.2, is now set.


Updating system and user softwareUsing the tools System Updates and Check for Product Updates (Software Downloads Site), you can obtain updates to Fiery PRO80 System Software and User Software from a secure site on the Internet (referred to throughout this documentation as the Update Server).

Before updating the Fiery PRO80

Keep in the mind the following before updating the Fiery PRO80 using System Updates or Check for Product Updates:

• If you reinstall system software onto the Fiery PRO80 HDD from DVDs, all patches and updates previously downloaded and installed are deleted and must be reinstalled. You should obtain the most recent patches from the Update Server immediately after system software is reinstalled.

• If the Fiery PRO80 is behind a firewall and unable to access the Internet, the site administrator can configure a proxy server at the customer’s organization to allow the Fiery PRO80 to receive updates (see page 53).

• While updates are being installed, you cannot print to the Fiery PRO80. Schedule the automatic updates when no one plans to print. While updates are being installed, the Fiery PRO80 may need to reboot several times.

• To view updates that have already been installed, print the Configuration page or access Check Now and click the History tab (see “Using Check Now” on page 53). Check Now is available when you access System Updates directly from the Fiery Advanced Controller Interface.

• The list that is displayed when you access Check for Product Updates (Software Downloads Site) may include:

– Updates that are unavailable through System Updates and/or are not approved for all users.

– Updates that may already be installed on some Fiery PRO80 print servers. To help you choose the updates to download, compare the list displayed with the Fiery PRO80 print server’s Configuration Page > Updates log.

NOTE: Check Now is not available when you access System Updates from Command WorkStation or WebTools.


System Updates

System Updates allows you to schedule regular inquiries to an Update Server on the Internet for available Fiery PRO80 updates. The Fiery PRO80 checks automatically for updates by contacting the Update Server periodically.

System Updates also allows users to obtain updated versions of Fiery PRO80 user software (utilities) and install them onto client computers that connect to the Fiery PRO80. The updated applications are first downloaded from the Update Server to a partition on the Fiery PRO80 HDD. Users access the Fiery PRO80 over the Internet and download the updated applications onto client computers and then manually install them.

You can also view and download updates at any time using the Check Now feature from the Fiery Advanced Controller Interface. Use Check Now to view and manually download updates that are available for installation (Patches tab) and/or view a list of updates that have already been installed (History tab).

You can also launch Check Now by clicking an update notification in the task bar on the Fiery PRO80 monitor.

Access System Updates in the following ways:

• Directly from the Fiery Advanced Controller Interface

• From a client computer through WebTools > Configure tab > Launch Configure

• From a client computer through Command WorkStation > Server menu > Configure > Server > System Update

For detailed instructions, see “To schedule System Updates” on page 51.

Make sure to review “Before updating the Fiery PRO80” on page 49 before scheduling System Updates.


TO SCHEDULE SYSTEM UPDATES

1 Access System Update.

You can access System Updates directly from the Fiery Advanced Controller Interface or from a client computer using WebTools or Command WorkStation.

If you access System Updates directly from the Fiery Advanced Controller Interface, an additional feature, Check Now, is available (see page 53). Check Now lists the updates that are currently available (Patches tab) and the updates that have already been installed (History tab).


NOTE: While updates are being installed, you cannot print to the Fiery PRO80. Schedule the automatic updates when no one plans to print. The Fiery PRO80 may also need to reboot several times during the update process.

From the Fiery Advanced Controller Interface

From a client using Command WorkStation From a client using WebTools

• Click Start > All programs > Fiery > System Updates.

• Start Command WorkStation.

• Log on with Administrator privileges.

• Choose Configure from the Server menu.

• Choose Server > System Update.

• Launch a Web browser, type the IP address or DNS name of the Fiery PRO80, and then press Enter.

• Click the Configure tab, and click Launch Configure.


• Choose Configure > Server > System Update.

• Choose System Update from the Server menu.


2 Select “Check for important system updates” (or “Enable System Updates” in Command WorkStation or WebTools).

3 Specify how often the Fiery PRO80 is to contact the Update Server.

This feature sets a schedule for installing, downloading and/or notifying of updates.

4 Choose a method for updating the Fiery PRO80 operating software, system software, and utility software:

• Automatically download and install updates (preferred method): Automatically downloads updates to the Fiery PRO80 and installs them. Your intervention is not required.

• Download updates and send notification: Automatically downloads updates to the Fiery PRO80 but does not install them; sends a notification that updates have been downloaded. After the updates are downloaded, you install the updates manually.

• Send notification when updates are available: A notification displays in the Fiery PRO80 task bar when new updates are available for download from the Update Server. To manually download the updates to the Fiery PRO80, access Check Now by clicking the notification in the task bar.

Not available when accessed from WebTools or Command WorkStation


5 If you use a proxy server to connect through a firewall to the Update Server, click Proxy Settings, select Enable Proxy, and type the appropriate information in the following fields:

• Address: proxy server IP address

• Port: port used by the proxy server

• User Name: user name for accessing the proxy server

• Password: password for accessing the proxy server

6 In the Proxy Settings window, click Save.

7 Click Apply.

Using Check Now

Check Now is available when you access System Updates directly from the Fiery Advanced Controller Interface.

Use Check Now to view updates that are available for installation (Patches tab) and updates that have already been installed (History tab).


TO VIEW AND INSTALL UPDATES USING CHECK NOW

1 At the Fiery PRO80, click Start > All Programs > Fiery > System Updates.

The System Update Preferences dialog box appears.

2 Click Check Now at the bottom of the screen, and then do any of the following:

• To view a description of an update, select it in the list.

• To install the update, click Install.

• To view updates that have already been installed, click the History tab.


• To close the window without installing an update, click the X in the upper-right corner.

Enabling Remote Desktop

Remote Desktop is a Microsoft application that allows client computers to manage and control the Windows desktop features of the Fiery PRO80. You can enable Remote Desktop to access the Check Now feature (page 53) of System Updates on Fiery PRO80s that are not equipped with FACI.

Remote Desktop must be enabled in both Fiery PRO80 Setup and on the client computer, as described in the following procedure.


TO ENABLE REMOTE DESKTOP

1 Enable Remote Desktop on the Fiery PRO80 from the printer touch panel. See “Enable Remote Desktop” on page 30.

Or, enable Remote Desktop on the Fiery PRO80 from a networked computer:

• Launch a Web browser, type the IP address or DNS name of the Fiery PRO80, and then press Enter.

• Click Fiery WebTools.

• Click the Configure tab, and click Launch Configure.


• Choose Configure > Server > General.

• Select Enable Remote Desktop.

• Click Apply.

• Click Reboot.

2 Enable Remote Desktop on the client computer:

• Choose Start > All Programs > Accessories > Communications > Remote Desktop Connection.

• Make sure that the Fiery PRO80 is Idle, and then type the IP address or DNS name of the Fiery PRO80 and click Connect.

• Type the Administrator password, if prompted.


Check for Product Updates (Software Downloads Site)

Check for Product Updates (also known as the Software Downloads Site) allows you to access the Update Server to view and manually download all available updates for Fiery PRO80 System and User Software. You can access Check for Product Updates from the Configure tab in WebTools.

Check for Product Updates is especially useful if your Fiery PRO80 cannot access the Internet, is behind a firewall, or is otherwise unable or not configured to seek and accept automatic updates from the Update Server (for instance, if you do not want—or the Fiery PRO80 is unable—to take advantage of the auto-download/auto-installation/auto-notification features available through System Updates).

For detailed instructions, see “To install updates using Check for Product Updates” on page 56.

Make sure to review “Before updating the Fiery PRO80” on page 49 before using Check for Product Updates.

TO INSTALL UPDATES USING CHECK FOR PRODUCT UPDATES

1 Launch a Web browser, type the IP address or DNS name of the Fiery PRO80, and then press Enter.


3 Click the Configure tab, and then click Check for Product Updates.

A window appears listing available updates.

NOTE: The list that is displayed when you access Check for Product Updates may include:

• Updates that are unavailable through System Updates and/or are not approved for all users.

• Updates that may already be installed on some Fiery PRO80 print servers. To help you choose which updates to download, compare the list displayed with the Fiery PRO80 print server’s Configuration page > Updates log.

4 For each update you want to download, click the file name under Download and then select Save to download the update file to a location on the client computer.

5 When the updates files have been downloaded, browse to the location of the update file on the client computer and handle it according to the file type, circumstances, and site conditions.


Clearing the Fiery PRO80

The Clear Server command allows you to clear all queued print jobs from the Fiery PRO80 Print, Hold, and Printed queues. Jobs can also be deleted, individually or as a group, using Command WorkStation. Clear Server also clears all jobs archived on the Fiery PRO80 hard disk, the index of archived jobs, and all FreeForm masters.

TO CLEAR THE FIERY PRO80 FROM COMMAND WORKSTATION

• In Command WorkStation, choose Clear Server from the Server menu.

For more information, see Command WorkStation Help.

Back up your original data on your own media at the same time you store and save data on the Fiery PRO80 hard disk. Never damage or reset the Fiery PRO80 hard disk, and do not turn off the system while accessing the hard disk. For instructions on how to turn on and turn off the Fiery PRO80, see page 67.

If the Fiery PRO80 hard disk or system software experiences technical difficulties, data stored and saved on the Fiery PRO80 hard disk may be irretrievably lost. If problems with the hard disk occur, extended storage of the following data cannot be assured:

• Third-party fonts

• Print jobs

• Color profiles, including profiles downloaded or edited with Spot-On

• Job notes and instructions

• Scanned image data

• Jobs edited with Impose

• Variable data documents

• E-mail Service Address Book

• Fiery PRO80 configuration information (list of all the settings in effect for the current Setup)

Backing up the entire Fiery PRO80

With the Fiery Clone Tool, you can the copy of the contents of the Fiery PRO80 hard disk to an image file, and then save the image file to a folder on the Fiery PRO80 hard disk or a USB storage device connected to the Fiery PRO80. For more information, see the documentation that accompanies the Fiery Clone Tool.


Remote connection to the Fiery PRO80

You can access the Fiery PRO80 from a remote Windows computer. This type of connection allows you to use the Fiery Advanced Controller Interface as if you were using it locally.

TO CONNECT TO THE FIERY PRO80 FROM A REMOTE COMPUTER

1 Enable the Remote Desktop option in Setup.

For information, see page 30.

2 In WebTools Configure, make sure that port 3389 is enabled.

3 From the remote computer, choose Start > Programs > Accessories > Communications >Remote Desktop Connection.

4 Type the IP address or DNS name of the Fiery PRO80 and click Connect.

5 Type the Administrator password, if prompted.

Restoring Fiery PRO80 settingsYou can restore the Fiery PRO80 to a group of settings that you have already saved.

Saving and restoring the Fiery PRO80 configuration

You can save the current configuration of the Fiery PRO80 and restore it later, if necessary. To save and restore settings, use Configure. For information, see Configure Help.

The following settings are saved (if your Fiery PRO80 supports them):

• Settings made in Setup (except Server Name)

• Impose templates saved in the default directory for these files on the Fiery PRO80

• Address books

• Virtual printer settings

• Users and Groups information (logon names and passwords)

• Custom spot colors


USB printingUsers can save PS, EPS, TIFF, and PDF files to a USB device and print those files on the Fiery PRO80. To print files automatically when you connect the USB drive to the Fiery PRO80, save the files to specific folders or to the root level on the USB drive.

For more information about USB printing, see Printing.

TO SET UP A USB DEVICE FOR AUTOMATIC PRINTING

1 Configure, at a minimum, the following USB printing options in Configure > Network > Port > USB:

• Select Enable USB Port.

• For Default Queue, choose the connection to which the Fiery PRO80 downloads files that do not specify a connection.

• Set USB Media Autoprint to Print All.

2 At a computer, create folders at the top (root) level of the USB device named Print, Hold, and Direct.

3 Save the files from the computer to the USB drive.

Files copied to the Print, Hold, and Direct folders are downloaded to the corresponding print connection on the Fiery PRO80 when you connect the USB device to the Fiery PRO80.

Files copied to the root level of the device (and any folder under the root level that is not named for a print connection) are downloaded to the queue that you configured for USB printing.

Prepare the USB device with the correct folder structure and appropriate files before the device is connected to the Fiery PRO80. Because file processing begins as soon as you connect the device to the Fiery PRO80, there is no time to do any file management tasks such as moving files to a different folder or deleting files.

4 Remove the USB device from the computer and connect it to the USB port on the Fiery PRO80.

For the location of the USB port, see page 21.

Make sure that the USB device is properly stopped before you disconnect it from the computer.


Managing e-mail address booksYou can manage e-mail/Internet Fax addresses by sending e-mail messages in a particular format to the Fiery PRO80. Management features are overwriting the address book, adding new addresses, removing addresses, and retrieving current addresses on the Fiery PRO80.

Users use the address books when they send attachment files to the Fiery PRO80.

NOTE: E-mail messages can be sent only from an administrator account.

The Fiery PRO80 supports the following address books:

Admin allows members to modify the address book, get the current address book from the Fiery PRO80, cancel a job, or receive the status of a job. However, membership in this address book does not provide the same privileges as the Administrator password (page 47) does.

Print includes users who have print access. Only users whose e-mail addresses are in the Print address book are authorized to submit jobs via e-mail to the Fiery PRO80. Unauthorized users receive an e-mail reply that their job was not accepted by the Fiery PRO80 for printing.

User includes users who have scanning access.

Fax is used for Scan to Internet FAX. This address book is used for sending scan files via Internet FAX to the Fiery PRO80. You cannot use addresses in the address book to send an e-mail to the Fiery PRO80.

Corporate is an LDAP address book used for Scan to E-mail. It allows users to send files with Remote Scan to a list of addresses registered on an LDAP server.

NOTE: Perform LDAP Setup before setting this address book. For more information, see Configure Help.

When a print job is submitted via e-mail, the Fiery PRO80 first checks the Print address book. If the user’s e-mail address does not match any entry in the Print address book, the job does not print. Instead, the user receives an e-mail stating that the print job was not accepted.

The default wildcard character “@” is stored in the Print address book. This allows any user to print to the Fiery PRO80 until the administrator adds the first entry in the Print address book.

To manage address books, send an e-mail to the Fiery PRO80 with commands in the Subject and Message fields. The Fiery PRO80 responds by e-mail with information about each request, as described in the following table.

To add or remove more than one address at a time, list the addresses on separate lines in the message field of the e-mail.


Task Administrator subject field

Administrator message field

E-mail response subject field

E-mail response message field

To retrieve a specific address book

#GetAddressBookname of address book

For example:#GetAddressBook Admin

Address Book name of address book

For example:Address Book Admin

List of addresses in the specified address book

To add an address to an address book

#AddAddressToname of address book

For example:#AddAddressTo Print

name@domain or“display name” <name@domain>

Added to Address Book name of address book

For example:Added to Address Book Print

List of addresses added to the address book

The Fiery PRO80 also lists any addresses that cannot be added and includes the reason.

To clear an address book

#ClearAddressBookname of address book

For example:#ClearAddressBook User

Address Book name of address book cleared

or

Address Book name of address book not cleared

For example:Address Book User cleared

If the address book is not cleared, the reason is given.

To delete an address from an address book

#DeleteAddressFromname of address book

For example:#DeleteAddressFrom User

name@domainor “display name” <name@domain>

Removed from Address Book name of address book

For example:Removed from Address Book User

Deleted Address 1Deleted Address 2

The Fiery PRO80 also lists any addresses that cannot be deleted and includes the reason.

To receive help for e-mail services

#Help RE: Help Provides troubleshooting e-mail syntax


TO RETRIEVE AN ADDRESS BOOK FROM THE FIERY PRO80

1 Start your e-mail application.

2 Open a new message window.

3 Type the e-mail address of the Fiery PRO80 in the To line.

4 Type the command and the address book name in the Subject line.

For example, to retrieve the User address book, type “#GetAddressBook User.”

5 Send the message.

The return message includes the addresses of the specified address book.

6 Copy the addresses to a text file or save the message for your records.

TO RESTORE AN ADDRESS BOOK TO THE FIERY PRO80

1 Start your e-mail application.

2 Open a new message window.

3 Type the e-mail address of the Fiery PRO80 in the To line.

4 Type the command and the address book name in the Subject line.

For example, to restore the User address book, type “#GetAddressTo User.”

5 Copy the addresses to the body of the e-mail with each address on a separate line.

You can include nicknames. However, when a nickname or address is longer than one line, edit it to fit on one line.

6 Send the message.

7 In the return e-mail message, confirm that the addresses were restored correctly.


VDP Search PathIn Configure > PDL > VDP, use the following information to set the file search path for VDP objects.

Setting common global search paths

A file search path specifies where common VDP resources (for example, PostScript images and fonts) are stored, on a network computer or on the Fiery PRO80. The Fiery PRO80 searches predefined paths until it finds the necessary resources. If the resource is not found, the job fails. Inform users of the paths that you specify so that their jobs can access the resources.

The Fiery PRO80 searches paths for VDP resources in the following order:

• Path that the user specifies in the job

See “Allowing users to define a search path for a single job” on page 64.

• Paths that you define in Configure for common global objects

• Path that the application specifies for VPS or PPML resources when it generates the data stream

For any of these paths, the Fiery PRO80 searches the folder, and then the subfolders within that folder. After the Fiery PRO80 locates the first resource, it attempts to locate the second resource in the same folder. If the second resource is not found in the same folder, the Fiery PRO80 searches according to the original order.

TO SPECIFY A GLOBAL PATH FOR COMMON VDP OBJECTS

1 In Configure, choose PDL > VDP.

For information about accessing Configure, see page 39.

2 Click Add.

3 In the window that appears, type the path name or click Browse to locate the path.

If you type the path name, use the format of a mapped drive (for example, Z:\folder) or a UNC (for example, \\computer name\folder).

4 If the path is located on a computer that requires authentication, select Remote Server Authentication, and then enter the appropriate user name and password.

5 Click OK.

6 To add more paths, click Add and repeat these steps.

7 Click Apply.


Allowing users to define a search path for a single job

A user can enter a single search path when the user sends the job from a Windows printer driver, or when someone later overrides the job to include a search path. The path must be fewer than 256 characters, and in the format of a mapped drive (for example, Z:\folder) or a UNC (for example, \\computer name\folder).

To use a mapped drive, it must be recognized by the Fiery PRO80. For example, if the user specifies a path on the user’s computer (for example, C:\My Documents\VDP), the Fiery PRO80 assumes this is the C:\ drive on the Fiery PRO80. In another example, if “Z:” is a network drive that users access on their network, the Fiery PRO80 does not know the location to which “Z:” refers. Therefore, you must map a drive so that the Fiery PRO80 also recognizes the location where resources are stored.

The following procedure assumes that you use the Fiery Advanced Controller Interface. If you do not have the Fiery Advanced Controller Interface, but your Fiery PRO80 supports Remote Desktop, connect to the Fiery PRO80 with Remote Desktop and use the following procedure.

TO MAP A DRIVE TO A LETTER RECOGNIZED BY THE FIERY PRO80

1 From a Windows Explorer window, choose Tools > Map Network Drive.

One method of accessing an Explorer window is to choose Start > Documents > My Documents.

2 From the Drive menu, choose a letter that is not currently mapped.

3 In the path field, type the UNC of the network computer that contains the shared resources, or click Browse and locate the computer on the network.

4 Click Finish.

5 If you are prompted to enter a network password, type Administrator in the Connect As field, type the password in the Password field, and then click OK.

6 Inform the user to use the drive letter in the VDP search path when the user sends the job to the Fiery PRO80.


Printing the Configuration pageThe Configuration page lists the settings in effect for the current Setup. After you perform Setup, print a Configuration page to confirm your settings. Post the current Configuration page near the Fiery PRO80 for quick reference. Users need the information on this page, such as the current printer default settings.

TO PRINT THE CONFIGURATION PAGE FROM COMMAND WORKSTATION

• In Command WorkStation, choose File > Print > Server Configuration.

TO PRINT THE CONFIGURATION PAGE FROM THE PRINTER TOUCH PANEL

1 At the printer touch panel, press the Controller button.

2 Press the Tools tab.

3 Press Configuration.

Determining the IP address of the Fiery PRO80

If you must know the IP address of the Fiery PRO80, you can determine it from the Control Panel without printing a Configuration page.

TO DETERMINE THE IP ADDRESS

1 When the Fiery PRO80 reaches Idle, press any button on the Control Panel.

2 In the menu that appears, press the button next to IP Address.


Maintaining optimal Fiery PRO80 performanceThe Fiery PRO80 does not require maintenance. Beyond the obvious requirements of servicing and maintaining the printer and replenishing consumables, you can improve the overall performance of your system by doing the following:

• Make the best use of your network connections.

Publish only connections that will be used. The Fiery PRO80 constantly checks all published connections, even if they are inactive.

Review the published connections by printing a Configuration page. Eliminate the connections that are not being used. It is easy to re-establish them when needed.

• Leave less urgent jobs to times when there is less network traffic or printing.

You can print recurring print jobs or jobs that are not urgent to the Hold queue. At low-traffic times, the administrator or a user of the job management tools with Operator privileges can move (or copy) all the Hold queue jobs to the Print queue for printing.

• Reduce unnecessary network communication.

Large numbers of users running Fiery utilities, especially with frequent updates, may have a significant effect on Fiery PRO80 performance.

• Make sure that you have adequate disk space on the Fiery PRO80.

Periodically review the list of jobs in the Hold queue, and the number of jobs being retained in the Printed queue.

An administrator can print or delete jobs that are in the Printed queue and Hold queue. Consider printing or offloading inactive jobs. If disk space on the Fiery PRO80 is frequently low, you can disable the Printed queue and choose not to publish the Hold queue (in Printer Setup).

To move or remove queued jobs, use the job management tools. When you free up disk space by removing inactive jobs, new jobs are spooled and printed more quickly.


Shutting down, rebooting, and restarting the Fiery PRO80

Generally, you can leave the Fiery PRO80 and the printer running all the time. This section describes how to shut down and restart the Fiery PRO80 when necessary.

When you need to shut down the Fiery PRO80, fonts downloaded to the Fiery PRO80 are not deleted. Jobs in the Printing, Processing, and Held jobs lists are not deleted and are available for printing when you reboot or restart the Fiery PRO80.

Restarting the Fiery PRO80 resets the system software, but does not reboot the entire system. Network access to the Fiery PRO80 is temporarily interrupted and all currently processing jobs are terminated.

If you use a USB thumb drive, remove it before rebooting. Otherwise, the Fiery PRO80 does not reboot.

TO SHUT DOWN THE FIERY PRO80 FROM THE CONTROL PANEL

1 Make sure that the Fiery PRO80 is not receiving, processing, or printing any files.

If the system has just finished processing, wait at least five seconds after the system reaches Idle before beginning the shutdown procedure.

2 Press the Menu button to display the Functions menu.

3 Select Shutdown System.

TO RESTART OR REBOOT THE FIERY PRO80 FROM THE CONTROL PANEL


2 Press the Menu button to display the Functions menu.

3 In the menu that appears, press the button next to Restart Server.

4 In the next menu, press the button next to Restart Server or Reboot System.


Ejecting a CD/DVD from the Fiery PRO80

Use of the CD/DVD drive is primarily for service technicians when they install system software.

If you shut down the Fiery PRO80, the CD/DVD is ejected automatically.

TO EJECT A CD/DVD


2 In the menu that appears, press the button next to Eject CD/DVD.

TROUBLESHOOTING 69

TROUBLESHOOTING

This chapter provides troubleshooting tips.

Troubleshooting the Fiery PRO80

Startup diagnostics are described in the documentation for service technicians. Contact your authorized service/support center if you see startup error messages on Command WorkStation or if the Fiery PRO80 does not reach the Idle state.

Runtime error messages

For error messages related to canceling jobs and printing, including the Disk Full message and alerts to load media, see Command WorkStation Help.

You can turn on PostScript error reporting as a print option from Mac OS applications.

Printer not found

Most failures to find a printer on the network are due to conflicting or missing name or address settings for the Fiery PRO80. You must enter names in specific places. The required names are:

• TCP/IP host name (also known as the DNS name), which is defined by your organization.

Enter the host name as the Server Name in Fiery PRO80 Setup.

• Remote printer (internal machine) name. Use one of the following:

printholddirect

NOTE: If you change the DNS name (TCP/IP host name) of the Fiery PRO80, you must reconfigure one of the utilities on each computer.

TROUBLESHOOTING 70

For the appropriate name, see the following table.

Cannot connect to the Fiery PRO80 with utilities

If users cannot connect to the Fiery PRO80, check the following:

Fiery PRO80 Setup: The appropriate network protocol must be enabled, with the correct parameters (for example, for TCP/IP, the IP address), and you must publish the Print queue or Hold queue.

You can check these settings quickly by printing a Configuration page.

On the client computer: The appropriate network protocols must be loaded.

In this location For this item TCP/IP networks See

Setup Server Name option Administrator defines name

page 29

Windows hosts file host name DNS name

(TCP/IP host name)

page 10

Windows setup for TCP/IP

lpd host name DNS name

(TCP/IP host name)

page 13

Name of printer on lpd host machine

print, hold, or direct

UNIX /etc/printcap file (BSD)

rp line print, hold, or direct page 14

Solaris lpadmin queuename print, hold, or direct

Add New Server dialog box, when configuring a utility

Server Name DNS name

(TCP/IP host name)

Utilities

TROUBLESHOOTING 71

Cannot connect to the Fiery PRO80 with Command WorkStation

If a problem occurs while you are connecting to the Fiery PRO80, an error message is displayed.

The problem can occur when:

• The Fiery PRO80 is initially turned on.

• The Fiery PRO80 restarts.

• You have changed settings affecting the server address and have not reconfigured the connection to the server.

If you experience this problem, try the following solutions, in this order:

• A remote computer running utilities or WebTools may be interfering by obtaining status information. If possible, close the remote application, and try to connect again.

• Restart the Command WorkStation software and try to connect again.

• Restart the Fiery PRO80.

INDEX 73

Numerics1000BaseT 22100BaseTX 2210BaseT 22

Aaccess levels, setting 15Active Directory 13administrator

functions 46installing the server 11password 47privileges 17

Allow Courier Substitution option 41Append CR to LF option 41

CCalibration command 32changing

Administrator password 47host name or DNS name 69

characters per inch 42check for product updates 56Check Now feature, system updates 50, 53Clear Server command 57client setup

overview 11WebTools 45

CMYK printing by default 41Color Charts 28, 32Color Mode option 41Command WorkStation

Configuration page 65problems connecting to server 71Setup from 39

Configuration pageprinting 28, 32, 65troubleshooting connection problems 70

Configure (WebTool) 19configuring a proxy server, system updates 53connecting network cable 21Convert Paper Sizes option 42Courier font, substitution with 41cover page, printing at end of job 43

Ddate, setting 35Default Gateway option 37Default Paper Sizes option 42Direct connection

described 18required for downloading fonts 19

disk space 66DNS (Domain Name Server)

implications of changing 69listing server name 13

Docs WebTool 19downloading fonts, Direct connection

requirement 19Downloads (WebTool) 19

EE-mail Log 28, 32Enable Auto IP Configuration option 29enabling WebTools 38error messages 43

runtime 69Ethernet

connector 22Port Setup 29, 36speed 29, 36

FFont Number (PCL) option 42fonts

pitch 42printer fonts on server 28, 32printing Font List 28printing font list 32size 42source 42substitution 41

Form Length option 42FreeForm master 43FTP Log 28, 32Functions menu 27

INDEX

INDEX 74

GGateway Address option 37Gateway Type option 30gateway, assigning address automatically 30

HHold queue, described 18Home (WebTool) 19host name, registering on network 13, 69

Iimproving server performance 66installing server on network 11Internet, accessing server with WebTools 19IP address

assigning automatically 29assigning manually 30for Ethernet Setup 30static 30

IP Address option 36

JJava to support Internet browser 45Job Batching 44Job Log

clearing jobs from 57described 32printing manually 28

job management tools, deleting jobs with 57

Lline feed, PCL jobs 41LPR (TCP/IP), UNIX 14

Mmaintaining server performance 66

Nnaming the server 29, 35, 69network

installation summary 11, 12protocols supported 10TCP/IP 12

Network Setup 36

OOffset Jobs option 42Operator password privileges 17Orientation option 42

PPANTONE 28, 32Paper Color option 42Paper Size for System Pages option 42paper size used by default 42Paper Type option 43Paper Weight option 43passwords

Administrator privileges 17Administrator, changing 47Operator privileges 17setting 16

PDF files, font substitution in 41Pitch option 42Points option 42Port Setup, Ethernet Setup 29, 36PostScript error 43Print Cover Page option 43Print Master option 43Print Pages command 32Print queue, described 18Print to PostScript Error option 43Printed queue 18printer

connection failure 69not found 69not in Chooser 69

printingCMYK by default 41Configuration page 28, 32connections 18cover page for each job 43Font List 28font list 32reprinting previously printed jobs 18server information pages 32

Productivity Setup options 44protocols, network 10proxy server 53publishing connections, overview 18Punched Paper option 43

Qqueues, clearing all 57

RRemote Desktop

connecting from user computer 58Setup option 35

INDEX 75

remote desktop, enabling for system updates 54reprinting jobs 18Restart command 32Resume Printing command 27, 33RJ-45 connector 22

SSample Print command 33Scale to Fit option 43Secure Print 32server

back view showing connectors 21maintaining and improving performance 66naming 29, 35Setup 22touch panel display 24, 31

Server Name option 35Server Setup 29

Server Setup 35Set Domain Name option, Windows

printing 38Setup

accessing 24, 31administrative functions 46from a network computer 39Network Setup 36screen types 26, 34Server Setup 35summary 24

Setup command 32Shut Down command 32SMB, see Windows printingSubnet Mask option 30, 36Suspend Printing command 27, 33Symbol Set option 43System Date option 35system software

updating 49, 50, 52, 53, 54, 56system software, updating 49System Time option 35system updates 50

cautions 49check for product updates 50Check Now feature 50, 53enabling a proxy server 53enabling Remote Desktop 54scheduling 52

TTCP/IP

Ethernet Setup 29host name 69with UNIX workstations 14

TCP/IP Version 6 option 37terminology, general 7Test Page, printing 32time, setting 35touch panel display

accessing Setup 24, 31illustrated 24, 31

troubleshootingCommand WorkStation connection

problems 71connection to printer fails 69Printer not found in the selection list of

utilities 70Printer not found on TCP/IP or IPX

networks 69twisted pair cable 22

UUNIX

on TCP/IP network 14printcap file 70remote printer name 70

updating the system 49, 50, 52, 53, 56USB printing 59Use PDF XObjects option 43Use WINS Name Server option 38using check for product updates 56using system updates 50

WWeb Services option 38WebTools

Configure 19Docs 19Downloads 19enabling 38Home 19

Windows printingdomain issues 13setting domain or workgroup 38

WINS IP Address option 38WINS name server 38

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