FIFE PHARMACY FIFE PHARMACY ISSUE 70 November 2020 ISSUE 70 November 2020 IN THIS ISSUE IN THIS ISSUE: PAGE 01 FIFE PHARMACY NEWS ISSUE 70 From the Editor... Welcome to the latest edition of the Fife Pharmacy News. This issue is packed with features including an update on serial prescribing, the pharmacy flu vaccination programme, keeping yourself and patients safe during coronavirus, nhs mail migration to office 365 and much, much more! Also in this issue is a festive pull out section with a wealth of information on winter health - perfect for the holiday season ahead! As always, if there is anything you would like added to future issues, just let me know by emailing - [email protected]. Serial Prescribing Covid-19 Update NHS Mail Migration Champions Update Flu Vaccination Programme Pharmacy Integration Antibiotics Awareness European Antibiotic Awareness Day (EAAD) is a Europe-wide campaign held each year on 18 November. EAAD also forms part of World Antibiotic Awareness Week. In Scotland, EAAD hopes to raise awareness amongst health and care staff, patients and the public about the need to use antibiotics more wisely to stop antimicrobial resistance. Due to the pandemic, this year will be more low key and encourages us to Get a GRIP (guidelines, review, IV to oral, personalise) on antibiotics with questions for patients to help them engage in discussions about their antibiotic treatment. For more information, visit https://www.sapg.scot/antibiotic-awareness/world-antibiotic-awareness-week/ . Update on Serial Prescribing A focus on Serial Prescribing in collaboration with GP practices, community pharmacies and practice pharmacy teams is underway in Fife. We’re aiming to achieve the ambitious target of 20% of repeat prescribing being serial prescriptions by March 2021, increasing to 40% by March 2022. This level of serial prescribing has been shown to have significant workload benefits for both GP practices and community pharmacies and is more convenient for patients to order their repeat prescriptions. As a kick-start to the campaign we’ve held two Serial Prescribing workshops via Microsoft teams where we shared ideas and held discussions with community pharmacy, GP practice and practice pharmacy teams within clusters, on how best to implement the project. The workshops were very well attended and feedback so far has been really positive! More information on the campaign can be found on the SHOW website here (https://www.communitypharmacy.scot.nhs.uk/nhs- boards/nhs-fife/mcrserial-prescribing/ ). There are also new patient leaflets available (see right). For a supply please contact me at [email protected].
Transcript
FIFE PHARMACYFIFE PHARMACY
ISSUE 70 November 2020ISSUE 70 November 2020
IN THIS ISSUEIN THIS ISSUE:
PAGE 01 FIFE PHARMACY NEWS ISSUE 70
From the Editor... Welcome to the latest edition of the Fife Pharmacy News. This issue is packed with features including an update on serial prescribing, the pharmacy flu vaccination programme, keeping yourself and patients safe during coronavirus, nhs mail migration to office 365 and much, much more! Also in this issue is a festive pull out section with a wealth of information on winter health - perfect for the holiday season ahead! As always, if there is anything you would like added to future issues, just let me know by emailing - [email protected].
Serial Prescribing Covid-19 Update NHS Mail Migration Champions Update
European Antibiotic Awareness Day (EAAD) is a Europe-wide campaign held each year on 18 November. EAAD also forms part of World Antibiotic Awareness Week. In Scotland, EAAD hopes to raise awareness amongst health and care staff, patients and the public about the need to use antibiotics more wisely to stop antimicrobial resistance. Due to the pandemic, this year will be more low key and encourages us to Get a GRIP (guidelines, review, IV to oral, personalise) on antibiotics with questions for patients to help them engage in discussions about their antibiotic treatment. For more information, visit https://www.sapg.scot/antibiotic-awareness/world-antibiotic-awareness-week/.
Update on Serial Prescribing A focus on Serial Prescribing in collaboration with GP practices,
community pharmacies and practice pharmacy teams is underway in Fife. We’re aiming to achieve the ambitious target of 20% of repeat
prescribing being serial prescriptions by March 2021, increasing to 40%
by March 2022. This level of serial prescribing has been shown to have significant workload benefits for both GP practices and community
pharmacies and is more convenient for patients to order their repeat prescriptions.
As a kick-start to the campaign we’ve held two Serial Prescribing
workshops via Microsoft teams where we shared ideas and held discussions with community pharmacy, GP practice and practice
pharmacy teams within clusters, on how best to implement the
project. The workshops were very well attended and feedback so far has been really positive!
More information on the campaign can be found on the SHOW
website here (https://www.communitypharmacy.scot.nhs.uk/nhs-boards/nhs-fife/mcrserial-prescribing/). There are also new patient
leaflets available (see right). For a supply please contact me at [email protected].
From the date of migration, all emails sent to your old NHSmail address will be automatically sent (auto forwarded) to your new nhs.scot account. This will happen until 18th December. Senders will be informed of your new nhs.scot email address.
Access to shared mailboxes
Access to your site’s shared mailbox will be migrated to the new shared mailbox. This means that anyone who currently has access to a mailbox will continue to have access. You will be notified of the new mailbox name.
Cut-off for new NHSmail accounts
No more new NHSmail accounts will be set up. This will ensure that all NHSmail account information is stable for the pending migration.
Please ensure you check your NHSmail account regularly for further communications.
Office 365 Migration Email accounts are changing from NHSmail to Outlook 365
The majority of NHSmail accounts will be migrating during the week commencing Monday 16th November with all remaining accounts will migrate in December. You should shortly receive an email with your new Outlook 365 account details. All new email addresses will end in @nhs.scot, however, please bear in mind that the first part of your new nhs.scot account may not be the same as the first part of your current NHSmail account. Once you have a note of your new mail account, you should also let other parties know of your new address. Please make sure you undertake any required housekeeping, including ensuring your mailbox is under the maximum size limit 1.7Gb.
NHS Fife Integrated Pharmacy Service
PAGE 02 FIFE PHARMACY NEWS ISSUE 70
Following the launch of NHS Fife Pharmacy’s ambitious programme to transform and integrate pharmacy teams across all sectors, here’s an update on progress so far. You may be familiar with the rainbow boys - Bungle, Zippy and George. They’ve agreed to be our team mascots and will help keep us informed of all future developments with the integration strategy. Look out for the boys in future updates .
Priority Projects There was an amazing response to participate in the projects, as group members and project leads. The responses from our 200 staff from all sectors, shows the enthusiasm and commitment of the team. Applications have been reviewed and project leads appointed - group members will be confirmed shortly.
Workforce 1. Develop and implement a Fife Integrated Pharmacy
induction programme for all new members of pharmacy staff. Project leads: Colin Sinclair, Lead Pharmacy Technician / Louise Hamilton, Senior Pharmacy Technician
2. Undertake staff focus groups to understand their roles and ideas for developing the service. Project lead: Joanna Hornal, Senior Pharmacist
Clinical Leadership 1. Implement a Serial Prescribing project to make it easier for patients, GPs and pharmacies to manage repeat prescriptions. Project lead: Kirsteen Manzie, Lead Clinical Pharmacy Technician 2. Implement a better system for patients who are discharged with a medication compliance aid. Project lead: Briana MacKerron, Senior Pharmacist
Technology Enabled Care 1. Maximise the use of Clinical Portal by community pharmacy. Project lead: Hazel Close, Lead Pharmacist 2. Rollout the use of NearMe video patient consultations across all sectors. Project lead: Suzanne Saunders, Senior Pharmacist 3. Undertake a staff survey to understand everyone’s training needs for using electronic systems and technology. Project lead: Frances Notman, Senior Pharmacist
Project Successes Serial Prescribing The Fife campaign has been launched with GP practices, community pharmacies and practice pharmacy teams working together to increase serial prescriptions. This will help manage demand for repeat prescriptions over the coming months (more on page 1).
Medication Compliance Aids
A test is underway with acute pharmacy colleagues communicating directly with community pharmacies- this project is already making a difference to patient care.
What’s Next? Project groups will be set up in the coming weeks Pharmacy update sessions will start in November
If you have any ideas about how we can improve our service, or work better together, please contact the PSIT team: [email protected].
Naseem Sadiq 07866 426770 East Neuk, T&K Brown, Anstruther, Crail, Davidsons, Elie, Leuchars, Pittenweem, Lloyds - St Andrews, Boots - St Andrews, WM Morrison - St Andrews, Rowlands - Tayport
Alex Stuart 01592 652209 Kirkcaldy pharmacies.
Dee Herbert 07725589837 Dears - Ballingary, B Johnson, Boots - Cardenden, Gordons, WM Morrison - Cowdenbeath, Well - Crossgates, Well - Kelty, Dears - Kelty, Well - Lochgelly, Dears - Lochgelly, Dears - Lochore Debbie Vine 07986 897060 Pharmacy Technician Champion.
NHS Fife Pharmacy Champions support community pharmacists and their staff in defined geographical areas. They regularly visit pharmacies in their area to offer support.
Are you a Community Pharmacist or Pharmacy Technician who could support your colleagues across NHS Fife to deliver and improve pharmacy services? We have vacancies within NHS Fife for you to become a Community Pharmacy Practitioner Champion. Please get in touch if you are interested in this valuable and rewarding role. Click on the link for further information - https://www.communitypharmacy.scot.nhs.uk/media/3815/recruitment-letter-for-champions-281020-1.pdf. Please bring to the attention of all Pharmacists and Pharmacy Technicians who may be interested. The closing date for applications is Friday 04 December 2020.
PAGE 03 FIFE PHARMACY NEWS ISSUE 70
Pharmacy Flu Vaccination Programme Over 13344 patients have received their NHS Flu vaccination in a Community Pharmacy in Fife so far. A big Thank you to everyone for your help in providing this valuable service. Letters for the under 65 age group have now been distributed. These patients will be directed to NHS inform for further information on how to arrange their vaccination. Please try to encourage any under 65 patients to engage with these instructions. However, if patients are refusing to do this and you have capacity to arrange the vaccination within the pharmacy, you can do so. Please continue to encourage the original cohort of patients - the "Care at home" staff, to take up the offer of a vaccination within the pharmacy - we have vaccinated 979 of these staff so far. Our target s 2435 so we’re getting there!
Stock Update Central stock holdings within the board have reached the end of vaccine supplies for the over 65 group. All further community pharmacy allocations from National Procurement have been withdrawn. If you have ordered and used all your original flu vaccination allocation but still have over 65 appointments booked, please contact Hazel Close ([email protected]). Alternatively, if you have NHS aTIV in your pharmacy that you are not planning on using, please also let Hazel know so it can be picked up for use in the Cluster/Hub clinics.
Your Health and Well-being Matters - support for you during the pandemic Many things have changed as a result of the coronavirus pandemic, and staff wellbeing is now more important than ever as we prepare for the second wave of the pandemic and its impact on services. Scotland's National Wellbeing Hub - www.promis.scot offers advice and support for health and social services staff, wherever they work, to cope with the psychological challenges such as anxiety, fatigue and poor sleep. Within the Hub there are lots of information, resources and activities to promote positive wellbeing and provide practical advice and tips on how to look after yourself.
Social and Healthcare staff are invited to take part in a web session to learn more about resources on the Hub especially
an App programme called Feeling Good, which focuses on building personal resilience to cope with stress, anxiety, low mood. Sessions will be held online on 02 December from 3pm - 4pm and again at 7pm - 8pm. The sessions are run by Dr Alastair Dobbin and Sheila Ross who developed the Feeling Good app. If you would like to attend a session, please click the relevant links below: 02 December 2020 - 3pm: https://www.eventbrite.co.uk/e/health-and-social-care-support-scotland-with-the-feeling-good-app-tickets-127169139319 02 December 2020 - 7pm: https://www.eventbrite.co.uk/e/health-and-social-care-support-scotland-with-the-free-feeling-good-app-tickets-127166667927
Further webinars sessions on sleep and anxiety will be run in due course.
Clean all touch points frequently e.g. tills, door handles, phones, keyboards etc.
Any returned medicines/stock must be bagged and quarantined for 72 hours (minimum).
To maintain pharmaceutical services, and to support both patient and staff safety, an effective business continuity plan is essential, ideally with a 'Buddy' pharmacy agreed and vulnerable patient list etc.
Awareness raising and training must be in place with records/logs maintained when this has been completed, e.g. how to put on remove PPE, hand hygiene protocols and social distancing etc.
it is important the whole pharmacy team are aware of these points, please share them with everyone. Following this advice will help to assure Public Health, Health Protection Scotland and Environmental Health colleagues that we can contain the virus, keep pharmacies operating and maintain essential continuity of service for patients. Community Pharmacy Scotland have produced a very useful area on their website for Winter and COVID Planning, please follow the link - https://www.cps.scot/winter-ready-hub/.
Community Pharmacy and Coronavirus Safety Maintaining pharmacy operation during COVID outbreaks Covid and outbreaks are becoming more commonplace. Here are some key points and valuable experience gained from recent incidents: Risk assess your environment and procedures regularly. All staff and patients should wear appropriate PPE
wherever possible. Ideally, you should not remove your mask or face shield until you are outside the premises.
2m distancing should be maintained wherever possible and ensure you are promoting hand hygiene, making hand sanitiser available for all staff and patients.
Perspex/protective screens area essential and should now be used as standard.
A daily symptom check before each staff member starts work and reminder to staff that they should not come into work if they displaying any covid symptoms .
Staff should be reminded to minimise 'social' contact outside work; including not car sharing.
Break times should include only one staff member at any
one time, unless strict 2m distancing can take place or there are separate areas for breaks. Do not share food/snacks or leave in shared areas or work surfaces. Staff are also reminded to clean down surfaces and equipment such as kettles etc , with antibacterial cleaning materials after
Cleaning logs and hygiene are crucial through-out the premises in addition to the dispensary, as well as 'front shop' and shared spaces e.g. staff room, toilets etc.
COVID Staff Testing All information on how to access COVID staff testing is available here: https://www.communitypharmacy.scot.nhs.uk/nhs-boards/nhs-fife/covid/covid-staff-testing/ Information on COVID guidance is available at: https://www.communitypharmacy.scot.nhs.uk/nhs-boards/nhs-fife/covid/covid-guidance/
