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Final Guidelines - Summers 2011

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    SUMMER PROJECT GUIDELINES

    Credit for Summer Internship: 1.5

    1. Initial plan & time lines to be submitted by 25th April 2011. Initial Plan

    should include a)Project Topic , b)Project Objectives c)Methods along with time lines for data analysis,findings and conclusion.

    2. The Interim Report at the end of 5th week or by 15th May 2011 of the

    summer training.

    3. Students are required to submit the final project report by 15th June 2011

    after the successful completion of summer internship. This final reportincludes all the contents mentioned in the initial plan.

    4. Project presentation is mandatory for all the students after successfulcompletion of summer internship. Your presentation should follow the

    enclosed Appendix -X

    5. Project Report Format: See Appendix - X

    Evaluation Components Timeline Weightage

    Initial Plan Blue Print 25th April 2011 10%

    Interim Report End of 5th

    week or by15th May 2011 10%

    Final Report 15th June 2011 35%

    Presentation and Viva As and when

    announced

    35%

    Organizational GuideEvaluation Form

    15th June 2011 10%

    Note: -1. Faculty members are likely to make visits to check the students

    performance in the summer internship. If students are found

    irregular and non punctual their summer internship may becancelled and they may be asked to repeat the same.

    2. It is mandatory for all students to submit the project report. In case

    they do not submit, they are liable to lose the grade. If required,students may maintain confidentiality of the company by

    disguising the names.

    3. Submissions have do be done as per the timelines mentioned

    above. Any submission made after the stated deadline for the

    component concerned will not be evaluated and the candidate

    will be awarded zero in that component. For eg. If you do not

    submit the interim report by the end of the 5 th week of your

    summers, you will get 0 out of the 10% marks allocated to thatcomponent.

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    4. Submissions as per the timeline will be the first criteria for

    deciding the eligibility of the candidate for the consideration for

    the Best summer project award.5. All queries should be directed Ms. Shweta Ranjan, Corporate

    Relations and Placement Committee on the following email id:-

    [email protected]. Soft copies of all the submission as per the timeline must be mailed

    to [email protected]

    7. The subject line of the mail should be : name_rollno._summers_

    component

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    Management Development Institute Gurgaon

    APPENDIX- X: Organization of the Summer Projects

    1. Title Page

    2. Certificate of approval

    3. Preface, Foreword, Acknowledgments

    4. Abstract or Executive Summary

    5. Table of Contents

    6. List of Tables

    7. List of Figures

    8. List of abbreviations

    9. List of appendices

    10. Chapter 1: Introduction

    I. Literature Review

    II. Theory

    III. Rationale of the Research

    IV. Research Objective(s)

    V. Research Question(s)

    VI. Hypothesis

    11. Chapter 2: Method

    I. Sample

    II. Measures (Questionnaire)

    III. Procedure (Data Collection)

    12. Chapter 3: Results & Discussion

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    I. Results

    II. Analysis/discussion

    III. Implications

    IV. Limitations

    V. Suggestion for future research

    This chapter should include the Tables and Graphs

    13. Chapter 4: Conclusion

    I. Conclusions

    II. Recommendations

    References

    Appendix

    Summer enrollment form

    Summer evaluation forms

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    Management Development Institute Gurgaon ................................................................ 3

    APPENDIX- X: Organization of the Summer Projects .................................................. 3

    GOALS OF THE SUMMER INTERNSHIP PROGRAM ........................................................................6

    GUIDE ............ ............... .............. .............. .............. .............. ............... .............. .............. .............. ..... ..... ..... ..6

    ROLE OF THE ORGANIZATION GUIDE .............. ............... .............. .............. .............. .............. .......... .6

    GUIDELINES FOR SUMMER INTERNSHIP FINAL REPORT PREPARATION ............. ...... ...... ....8

    NEXT, IT SHOULD DESCRIBE THE RATIONALE FOR THE STUDY AND THE BENEFITS OF

    THE PROJECT IN TERMS OF KNOWLEDGE, SKILL, PRACTICES, SYSTEMS, ETC. AND

    HOW IT WILL HELP THE ORGANIZATION. ALL OF THESE SHOULD BE SPECIFIED. THE

    NEXT PART IS TO DELIMIT THE SCOPE OF THE PROJECT, AND TO SPECIFY THE AREA

    OF ENQUIRY UNDER THE PROJECT. ...................................................................................................9

    IT SHOULD CONTINUE WITH A SUBSECTION TITLED 'PROBLEM FORMULATION'. THIS

    SHOULD DESCRIBE THE SPECIFIC BUSINESS PROBLEM FACED AND THE RELATED

    ISSUES INVOLVED IN GREATER DETAIL THAN ABOVE. THE VARIABLES INVOLVED

    WOULD THEN CLARIFY THE FOCUS OF THE PROJECT, WHAT IS GOING TO BE

    STUDIED, WHY IT NEEDS TO BE STUDIED. THIS WOULD CLARIFY THE OBJECTIVES

    TARGETED IN THE SUMMER INTERNSHIP. ......................................................................................9

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    Goals of the Summer Internship Program1

    The summer internship program at MDI gives an opportunity tomanagement students to participate in specific workplace projects in

    business, industrial or other organizations. Students get to seecontrasting business and managerial work cultures, styles and teams inthe midst of legalese, accounting methods, technology and markets.The summer internship is an integral and critical part of managementeducation as it feeds in from the first year and feeds out to the secondyear. Under the watchful eye of practicing managers, the workplaceimmersion experience will

    Develop in students a holistic business and cross functionalperspective of how modern day organizations conduct their activities

    Embed in them contextual learning relevant to the workplace and

    thereby expand their managerial skill set Put students in touch with their future by creating in them anawareness of the career opportunities that lie within the organizationand in different functional areas

    Provide employers with the expertise and new ideas that studentsbring through their academic trainingGuide

    The summer internship is done under the Organizational Guide (OG).

    Role of the Organization Guide

    The organization where the trainee is placed has complete control overan intern's assignment, title, and work environment. To achieve thedesired training balance between the why and the how, studentsshould be assigned to work on actual projects under the close nurturingsupervision of one or more experienced managers called as theorganizational guide. The organization guide, while giving pointers,should also try to provide the broadest possible, relevant managementexposure during the internship program. S/he should attempt to exposestudents to a variety of qualitative and quantitative techniques the

    company typically uses in its decision making and are consideredrelevant to the managerial issues under study. The OG should make thestudent perform a variety of meaningful tasks that would be done byindividuals in a professional career track.

    Evaluation: The summer internship report and performance will beevaluated independently by the organizational guide. The OG has to e-

    1 This manual gives guidelines, procedures and rules for the PGPM summer

    Internship Report. The summer Internship is a compulsory requirement for

    the award of Post Graduate Diploma in Business Management at theManagement Development Institute, Gurgaon.

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    mail or courier the OG Evaluation sheet (OG Evaluation sheet will bemailed to all the students ) to the Summer Internship Placement Office,by sealed letter under his signature. Students will receive 1.5 creditfor the internship for which they would be eligible only if they receive aminimum grade of C on the MDI evaluation and grading pattern.

    Internships must involve at least 6-8 weeks of training during theperiod April 1 to June 12 2011.

    Questions and enquiries should be directed to:

    Shweta RanjanDy. Admn. Officer (Placements)

    Management Development InstituteSukhrali,Gurgaon -122001( Haryana)Telfax : 4560786 ( Tel : 4560012 / 4560551)Email: [email protected] Process

    Activity &

    Deadlines

    Details

    Initial Plan by 25th

    April 2011

    (Submission to theabove mentioned

    ID)

    Initial plans and time lines to be submitted by 25th

    April 2011 .

    Initial plan to include a) Project Topic , b)ProjectObjectives c) Methods along with time lines for data

    analysis, findings and conclusion.

    End of the 5th

    week of your

    joining date of the

    summer training

    or by 15th May

    2011

    Interim Report (Should include Project summary &

    details done till 5th Week of internship & the

    actions/findings to be done after that.

    Final Report

    Submission by

    15th June 2011

    See Summer Internship guidelines for the format andtemplate

    2 ( Two) of the spiral bound report is to be submitted to the

    Placement Office

    Prepare presentation to the company

    Ensure that the OG evaluation sheet is mailed back to theInstitute.

    Get OG signature on the final report and submit toPlacement Officer and Submit a soft copy to [email protected]

    roll Number >.pdf by due date

    PGPM Student (e.g. INTPG01***MARUTI.pdf)

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    PGPMHR Student (e.g. INTPGHR01***MARUTI.pdf)

    Appendix 1

    Guidelines for Summer Internship Final Report Preparation

    Number of Copies of Summer Internship Report: : Two Copies of the

    Summer Internship Report should be submitted to the Placement Office on or

    before 15

    th

    June 2011 duly approved by the organizational guides. A student'sfailure to fulfill this requirement may lead to his/her being debarred from

    promotion from first year to second year.

    Components: For the order of the components refer to appendix X (given

    above)

    A brief of each component is given below

    Cover Page: Cover page and second title page must conform to the sample

    shown in Appendix .

    Executive Summary: Each Summer Internship Report must include an executive

    summary of a maximum of two pages in single space (about 800-1000 words). It

    should state clearly and concisely the topic, scope, method and conclusions

    reached. The emphasis should be on the conclusions and recommendations and

    should be in greater detail than the other sections. The word limit should be

    strictly adhered to.

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    Acknowledgement: Students are advised to acknowledge help and support from

    , library, computer centre, outside experts, their sponsoring organizations, etc.

    Table of Contents: Every Summer Internship Report must contain a table ofcontents which provides a view of the organization of the Summer InternshipReport material.

    List of Tables, Figures and Abbreviations: If the Summer Internship Reportcontains tables, figures and abbreviations used, they should be listed immediatelyfollowing the table of contents on separate pages.

    Introduction: As in the proposal, this should begin with a very brief summary ofthe company and its business, and then the complete details of the managerialproblem and the background to the problem, its genesis, consequences of the

    problem on the business, current practices, etc. It should start from a broadoverview and then move to the specific focus of the study. This should includethe specific business or functional problem being faced by the organization.

    Next, it should describe the rationale for the study and the benefits of the projectin terms of knowledge, skill, practices, systems, etc. and how it will help theorganization. All of these should be specified. The next part is to delimit the scopeof the project, and to specify the area of enquiry under the project.

    It should continue with a subsection titled 'Problem Formulation'. This should

    describe the specific business problem faced and the related issues involved in

    greater detail than above. The variables involved would then clarify the focus of

    the project, what is going to be studied, why it needs to be studied. This would

    clarify the objectives targeted in the Summer Internship.

    It should then end by reviewing the literature in this regard and the conclusions

    drawn from a survey of literature, in a subsection titled "Literature Survey".

    Students should do a comprehensive library search on the topic he/she is going

    to work on for his/her Summer Internship. This will help in knowing the work done

    in the past and also the current work/research being done in the particular area.For this purpose, students may refer to earlier PGPM Summer Internships, books,

    journals, reports, magazines, newspaper cuttings etc. All literature used must be

    acknowledgeable. The survey should cover all the issues raised in the earlier

    sections of the introduction and should help in creating a theoretical framework or

    set of assumptions which will define the research area under study, in specific

    terms. This will help frame the problem in terms of variables under study and in

    focusing the research problem. The theoretical framework or the model

    developed for this purpose will allow for proper operationalisation of the research

    problem. Assumptions made in the study must be clearly justified and the

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    grounds or evidence used for the development of the hypotheses, (i.e., the

    variables involved, their relationships, etc.), must be given in detail in this section.

    The Research Problem: On the basis of the literature review and the discussions

    with the guides, the final research problem will be described here. The section will

    draw on the model or framework developed earlier, and should describe the

    development of the hypotheses or the argument for a qualitative exploratory

    study on that basis. It will build a set of constructive arguments for the research

    problem. It will further describe how the problem was operationalised for

    measurement and analysis and will end with a statement of the operationalised

    hypotheses. In case it is exploratory /qualitative/case study based in nature, it

    must then state point-wise the variables under study, nature and area of possible

    outputs from the research.

    The expected results from such a research study should also be described in

    terms of the specific hypotheses developed. It must be explained how such

    results would be of use in the managerial context and the business.

    The Research Design: This will contain five subsections, viz.

    The general methodology of adopted for study, whether case method or

    based on secondary or accounting/financial data, or survey based, etc., and

    the procedure followed in the study.

    The sample ordata source specifications and sampling frame or plan to

    acquire the data. Sources of data must be mentioned at the appropriate

    places in the Summer Internship. The detailed sampling plan and the

    procedure adopted for sampling should be described here.

    The data collection procedure: The Summer Internship Report mustinvolve data collection in a systematic manner. It should not be a mere

    collection of opinions based on personal experience. The tool used for data

    collection, if any, or the method adopted for the same should be described in

    detail in this section. This should also contain the procedure for administering

    the tool or conducting the interview, etc, as the case may be.

    The data analysis carried out, the quantitative or qualitative analysis

    techniques and the form of the outputs of analysis, should all be described in

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    detail here. The software or package used for computation should also be

    mentioned.

    How the expected output may then be arrived at by following this

    methodology. This section should describe in detail the way in which the

    results obtained may be interpreted, and how this may help in the given

    problem context.

    Results and Conclusions: This section should include all the tabulated and text

    descriptions of the results obtained in the study. It should be noted that all the

    tables and figures should be properly titled and numbered, and listed in the table

    of contents.

    Next, the conclusions and inferences that are drawn from the analysis of the

    results (in support of the hypotheses or in the case of exploratory study, the

    variables identified and/ or involved), should be stated clearly and specifically.

    These should bear on the hypotheses, and should be an answer to the research

    problem. Thus they should be linked to the initial research problem, and the

    conclusions should then be directly related to the various issues regarding the

    problem under study.

    Recommendations: The Summer Interim Report should conclude with the

    recommendations developed from the analysis and findings of the study. This is a

    critical section and should highlight your specific contributions keeping in view the

    purpose of the summer. It should demonstrate learning and use of skill and

    knowledge in actual problem solving. The last part of this chapter will describe the

    limitations of the study and suggest directions for further study in this area.

    References: References should be complete in all respect as shown in Appendix

    13.

    Cross referencing: All references (books, journals, magazines, news papers,

    reports, proceedings, etc.) listed in the Summer Internship Report should be

    cross referenced in the text at appropriate places e.g.

    The needs and skills required to manage todays businesses in a global

    environment are far different than they were just a decade ago. Clearly we need

    a new way of looking at manufacturing, for the way we have considered it in the

    past in no longer sufficient. With the rapid changes in IT and manufacturing

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    technology, firms are therefore getting increasingly interested in managing the

    strategy-technology connection to develop new ways of achieving competitive

    advantage (Porter, 1985). Firms are attempting to link manufacturing strategy

    with business strategy (Skinner, 1985; Wheelright, 1981), to examine the

    strategic impact of rapidly changing manufacturing and information technology

    (Jelinek and Goldhar, 1983; Kantrow, 1980), and to find new ways of viewing

    manufacturing as a competitive weapon (Hayes and Wheelright, 1984; Jelinek

    and Goldhar, 1984; Skinner, 1985). Information technology is a key ingredient in

    this emerging trend of getting competitive advantage through manufacturing.

    Appendix 2

    Format for the Cover/Title page of the Summer Internship

    Report Proposal

    Summer Internship Title

    (Times New Roman 18 points)

    A Summer Internship Proposal for

    (Times New Roman 11 points)

    Post-Graduate Programme in Management

    (Times New Roman 13 points)

    by

    (Times New Roman 11 points)

    Name(Times New Roman 13 points)

    Roll Number

    (Times New Roman 13 points)

    under the guidance of

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    Shri XXX

    Designation

    Organisatio

    n

    Management Development Institute

    (Arial 14 points)

    Gurgaon 122 001

    (Times New Roman 12 points)

    Date

    (Times New Roman 11 points)

    Appendix 3

    Format for the Cover page of the Summer Interim and Final

    Report

    Summer Internship Title

    (Times New Roman 18 points)

    by

    (Times New Roman 11 points)

    Name

    (Times New Roman 13 points)

    Roll Number

    (Times New Roman 13 points)

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    Management Development Institute

    (Arial 14 points)

    Gurgaon 122 001

    (Times New Roman 12 points)

    Month, Year

    Appendix 4

    Format for the second page of the Interim and Final Summer

    Internship Report

    Summer Internship Title

    (Times New Roman 18points)

    by

    (Times New Roman 11 points)

    Name

    (Times New Roman 13 points)

    Under the guidance of

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    Shri XXX

    Designation

    Organisatio

    n

    Management Development Institute

    (Arial 14 points)

    Gurgaon 122 001

    (Times New Roman 12 points)

    Month, Year

    (Times New Roman 11 points)

    Appendix 5

    Certificate of Approval

    The following Summer Internship Report titled "ABC ..." is hereby

    approved as a certified study in management carried out and

    presented in a manner satisfactory to warrant its acceptance as a

    prerequisite for the award of Post-Graduate Diploma in Business

    Management for which it has been submitted. It is understood that by

    this approval the undersigned do not necessarily endorse or approve

    any statement made, opinion expressed or conclusion drawn therein

    but approve the Summer Internship Report only for the purpose it is

    submitted.

    Summer Internship Report Examination Committee for evaluation of

    Summer Internship Report

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    Organizational Guide : Signature.

    : Name

    : Designation.

    : Address..

    Tel No

    Email:

    Name :

    Roll No.

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    Appendix 6

    Sample Executive SummaryMarketing Research on Club HP Smart1 Cards

    By ..

    Club HP Smart1 Cards are issued by ICICI Bank which can be used at Club HP

    Petrol Pumps in several cities across India. A Smart card is a card similar in size

    to a credit card and is having a chip embedded in it. This chip can serve a

    number of purposes like payment, I.D, etc. It makes the data available to the

    appropriate users only. Smart cards provide data portability, security and

    convenience.

    Club HP Smart1 is a prepaid fuel card with a rewards program. The Club HP

    Smart 1 Card gives value up to 5% rewards on your spends - for petrol/diesel

    fills, lubricants, car servicing, and at HP Speedmart Stores.

    The project was undertaken with the following objectives in mind:

    1. To find customer behaviour/needs for using a prepaid smart card at a Petrol

    Pump.

    2. To find the reasons for different customer profiles for using Club HP Smart1

    Card over cash/Credit card.

    3. How can we induce a customer to purchase a card?

    The scope of the project was as follows:

    Club HP Smart1 Card owners can be divided into three categories:

    1. Customers who own the card but make the payments through cash only

    2. Customers who use credit card/Debit card etc

    3. Customers who own the card and use it also at Petrol pumps

    Target Segment: Only those customers who use the card at Petrol Pumps

    Area: Top 20 Club HP Petrol Pumps in Mumbai

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    First, an exploratory research was conducted which included extensive

    interviews with the Direct Marketing Agents, Sales Managers, Field Force, Petrol

    Pump attendants and the various people associated with the product in the

    organization. After conducting the exploratory research, an extensive descriptive

    research was undertaken in which 100 questionnaires were administered to Club

    HP Smart1 Card users.

    The data was analyzed using SPSS software and the findings are:

    The top three reasons for using Club HP Smart1 Card over cash / credit card are

    Loyalty points, Convenience (No need to carry cash) and Usage by other family

    members or Driver (No need to sign as in credit cards). The respondents were

    profiled according to their age, Income, Profession, Usage Patterns, Other cards

    ownership patterns, reload patterns, Number and type of vehicles owned etc.

    41% of the respondents belonged to Low income level category compared to

    35% belonging to medium and 24% to High income category. 52% respondents

    were servicemen, 39% businessmen and only 9% students. Heavy users of

    Petrol use the card more (Since the sales pitch is made on the basis of Loyaltypoints). 25% of the respondents used fuel worth more than Rs. 5000 in a month.

    80% of the customers used the card more than 8 out of 10 times they filled

    Petrol. Some even went out of their way so that they could use the card at a Club

    HP Petrol Pump. Thus, the card is successful in making the customers loyal to

    HPCL. 56% respondents owned other credit cards, 17% owned other debit cards

    and only 8% owned other Petrol cards. 11% of the respondents never reloaded

    through cash always using their credit card (Dual Loyalty points is a reason for

    using the card for such customers). 62% of the respondents were car owners

    compared to only 18% of two wheeler owners. 46% of the respondents had more

    than one vehicle.

    Though 66% of the respondentsmentioned Loyalty points as a reason, only 22%

    were aware of the exact Loyalty points. Most of the customers said that

    something was better than nothing. 50% mentioned Convenience as a reason,

    while 28% mentioned Usage by other family members or Driver as a reason. For

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    low income group, Convenience was a more important reason than Loyalty

    points. For Students, the most important reason was Convenience, whereas

    Loyalty points was important to Businessmen. For respondents who did not own

    other credit cards, Convenience was very important compared to Credit card

    owners who mentioned Usage by other family members as an important reason.

    Respondents with multiple vehicles also mentioned Usage by other family

    members as an important reason.

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    From the findings from the marketing research, the following recommendations

    are suggested:

    1. Loyalty Points Awareness Program is a double edged sword since Light

    Users may get disappointed and stop using the card. So, we should rather

    emphasize on other benefits like Convenience, Usage by other family

    members, accessibility etc.

    2. Monthly / Yearly campaigns should be undertaken to keep the customers

    excited /

    engaged.

    3. Club HP Smart1 cards can be sold at HP Speed mart Stores.

    4. Students should be an important target segment since they do not own credit

    cards.

    5. Dealers favorite customers should be targeted.

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    Appendix 7

    Sample Table of Contents

    Page

    Acknowledgement

    Abstract (maximum two pages)

    Table of Contents

    List of Figures

    List of Tables

    List of Appendices

    List of Abbreviations

    I XXXXXXXXXX

    1.1

    1.2

    1.2.1

    1.2.2

    II XXXXXXXXXX

    2.1

    2.2

    2.1.1

    2.1.2

    III XXXXXXXXXX

    3.1

    3.2

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    Appendix 8

    List of Figures

    (start from separate page)

    Figure No.Description

    Page

    __________________________

    Appendix 9

    List of Tables

    (start from separate page)

    Table No. Description

    Page

    ________________________________

    Appendix 10

    List of Appendices

    (start from separate page)

    Table No. Description

    Page

    ________________________________

    Appendix 11

    Abbreviations

    (start from separate page)

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    Appendix 12

    REFERENCE STYLE

    BOOKS

    One Author

    Basu, A. (1963), Consumer Price Index: Theory, Practice and Use

    in India, Modern Book Agency, Calcutta.

    Two Authors

    Singh, M. and Pandya, J.F. (1967), Government Publications of

    India, Metropolitan Book Co., Delhi.

    Three AuthorsMote, V.L.; Malya, M. M. and Saha J. (1968), Tables for Capital

    Investment Analysis, Indian Institute of Management, Ahmedabad.

    Edited Book

    Basu, G. (ed.) (1962), Indian Tax Laws and Foreigners Having

    Investment in India or Having Business Connections in or with

    India, Oxford Book & Stationery, Calcutta.

    Government Publication

    Ministry of Law, Government of India (1960), the Copyright Act, 1957,

    The Manager of Publications, Delhi.

    Journal Paper

    Jain, S.K. (1967), World Class Manufacturing, International Journal of

    Operations Management, Vol. 6, No. 12, pp. 11-31.

    pp. stands for page number.

    Article in a Newspaper

    Gandhi, V. P. (1968), Will the Budget Achieve Its Aims? Certain Doubts,

    The Economic Times, Mar. 8, pp. 5-6.

    Conference Paper

    Bhattacharyya, S.K. (1967), Control Techniques and Their

    Applicability, paper presented at the Ahmedabad Management


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