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Kamran Khan 10-022

Saman Saeed 10-023

Fasial Mukhtar 10-024

Raheela Aziz 10-025

Group member

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Introduction

United parcel was founded by Jim Casey

It deliver more than 15 million customer in 20 countries

Head quarter in Atlanta, George &United State

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Slogan

What can brown do for you

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Strength

Cost advantage

Effective communication

Labor union relations Processing data

Loyal customers

Market share leadership

Broad portfolio of services

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weakness

Deficiency in package tracking and

documentation capabilities

Diseconomies to scale

Low R&D

No rapid technological innovation

Relatively low employee productivity

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Opportunities

Product and services expansion

Geographical expansion

Technological growth

Diversity

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Threats

Competition

Technological challenges

External changes (government, politics,taxes,etc)

Lower cost competitors or imports

Advertisement

Services diversity

Price wars

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Political factors

CAB(civil aeronautics aircraft).

Motor act 1980.

deregulation in the trucking industry expanded their

operations to any point through the 48 contiguous

states.

union-management partnership and labor union

Deregulation of freight transport by air .

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Economical factors

Changes in delivery system.

UPS low rates of delivery policy forced others

competitors to have this policy.

Deregulation made companies free from control of

CAB.

attractive salaries ,benefits and incentives

Economy inflation.

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Social factors

Thrift plans, incentive plans, stock operation plans

for different time tenure employees .

Stringent policies during working timings.

Employees socialization during Cafeteria timings at

3:30 pm.

Local employees were given preference in hiring.

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Technological factors

Change in Delivery sources.

information system

Increment in online terminal Trailer and package tracking system

Plant engineering maintenance system

Automated customer services

Electronic call tag

On billing invoicing

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Decision making

Decentralization

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Hr planning

Recruitment

Selection

Orientation

Training

Performance management

Compensation

Human resource process

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Fedral express

United state postal service

Airborne

Roadway package system

Emery air freight

Competitors

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Competitive advantage

Labor union and employee relationship

Strong internal management

Low rate delivery system

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CONCLUSION

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External recruitment

Cost effectiveness

Time effectiveness

Job clarity

Technologicalspecialization

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