final prsntation

8/7/2019 final prsntation

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What is anger?

Angeris an emotion related to one's psychological interpretation of

having been offended or denied and a tendency to undo that by

retaliation.


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CASE STUDY:1

Matthew, a senior level executive was causingconflict with his colleagues as a result of how he

was handling his stress levels. He had frequent

angry outbursts and confrontations at work. This

behavior was also having a serious impact on themorale of the team that he was managing.


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To learn why Mr. Matthew had frequent out bursts we can perform various

techniques.

But few predictable reasons might be :

work performance of coworkers.

work performance of supervisors.relationships with coworkers.

relationships with supervisors.

http://www.youtube.com/watch?v=YuRxPXXr-

eU&playnext=1&list=PLB81F9E93494918B8


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To avoid such situations watched in the previous video, Mr. Matthew himself shall

take the following initiatives if he is not interested in coaching programme.

He must learn the fact that the key to anger reduction is knowing yourself .

GENERAL

At work place:

Do important jobs before they become urgent.

When you commit mistakes learn from them

rather than getting angry.Organizing your mind, your desk for six minutes

every hour will help you.

ask stupid questions to avoid mistakes.

you cannot change others as easily as you can

change yourself.


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Three Stage Anger Management

Anger management can be divided into three stages

Managing anger before it even shows in:Manage your anger before it manages you. This is the prevention is better than cure

approach.

This is actually the only effective technique for anger management.

Managing anger when you are angry:There are no fool-proof techniques available for anger management at this stage. This is the mostdifficult stage to manage because you are the person who is angry and you are the person who is to

manage yourself.

Release the stress (stored due to anger) in a way in which there is least possible harm to self,

others, and the environment.

Breath deeply. Inhale deeply and hold for a second or two. Then exhale deeply. Repeat a few times.

Managing anger after your anger:a) Analizing and finding out the root cause.

b) Repairing and restoring


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If Mr. Matthew agreed to participate in the coaching

programme then few methods can be followed. To

manage his anger and control his outbursts.

We shall first know about the conflict at his work place.

There are few types of techniques that can be applied

like :

Myers-Briggs Type Indicator

Neuro-linguistic programming


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A brief explanation about:

Myers-Briggs Type Indicator(MBTI)

assessment is a psychometric questionnaire designed to measure

psychological preferences in how people perceive the world and make

decisions.

Neuro-linguistic programming (NLP)

is an approach to psychotherapy and organizational change based on "a model

of interpersonal communication chiefly concerned with the relationship betweensuccessful patterns of behavior and the subjective experiences (esp. patterns of

thought) underlying them" and "a system of alternative therapy based on this

which seeks to educate people in self-awareness and effective communication,

and to change their patterns of mental and emotional behavior".


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This will help Mr. Matthew to gain knowledge about his behavior towards

others.

He will also realize his mistakes that ended up in yelling at others.


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CASESTUDY-2

Jeanie Knight, 35, from Whyteleafe, Surrey lives a hectic

lifestyle. She works as a PA for a multi-national companyin the City and besides having to endure a regular commute

into London, during busy rush hours, she also crams as

much into her social life as possible.

Two years ago however, this frenetic existence took its toll

on her long-term relationship with then partner Ben, and Jeanie

found herself physically lashing out at her fianc. When he

called off their engagement, because he felt he could no longer

put up with Jeanies dramatic tantrums and displays of

aggression she realized that it was time to seek help with themanagement

of her anger..


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Though Jeannie read those facts and tried it she felt it was

temporary and very short

So she wanted a personal trainer who could help her out

So let us assume the personal trainer to be Mr. X

ForMr. X to help Jeannie he must know her aims and

requirements.

To the level of satisfaction.

Mr. X can use standardized scale.

One of the most popular standardized scales is job descriptive index


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A BRIEF ABOUT JOB DESCRIPTIVE INDEX is a scale used to measure

five major factors associated with job satisfaction: the nature of the work

itself, compensations and benefits, attitudes towards supervisors,

relations with co-workers, and opportunities for promotion.

Mr. X can advice her to spare few hours from her schedule for yoga,

meditation etc.

This will help her to gain self confidence.

She will feel much more relaxed.

it is well known fact that exercise releases endorphins that increase

feel- good energy and boost self esteem.


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This will not only decrease the level of anger but also boost

the self confidence and will help being much more relaxed.

It is a well-known fact that exercise releases endorphins

that increase feel-good energy and boost self-esteem .

Her new understanding of herself will also improvepersonal relation.

RESULT:


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STATISTICS DONOUTCHART


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accumu a e

some revealing statistics based on the UK (2006):

45% of UK adults regularly lose their temper at work

33% of Britons are not on speaking terms with theirneighbors

1 in 20 have had a fight with the person living next door

UK airlines reported 1,486 significant or serious acts of air

ragein a year a 59% increase over the previous year

More than 80% of UK drivers say they have been involved in

road

rage incidentsWhen facing computer problems, 50% of Britons have

reacted

by hitting their PC, hurling parts of it, screaming or abusing

their


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Date post:	08-Apr-2018
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