Final Report on Indian Steelw wwww

FORBES GOKAK MILLS LTD. GOKAK FALLS

1. Introduction

2. Literature Review

3. Statement of the Problem

4. Purpose of the Study

5. Scope of the study

6. Objectives of the Study

BELGAUM INSTITUTE OF MANAGEMENT STUDIES (MBA), BELGAUMMBA06006041

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INTRODUCTION

Executive Summary

In the present scenario the welfare facilities are very much important. A good

facility is one of the pillars of the development of the industry. If influences greatly on

the employee satisfaction and productivity and efficiency of the workers.

During my project work at Gokak Forbes Mills Ltd. I was assigned the subject ‘

welfare facilities and its impact on employee satisfaction.

This survey helps company’s to determine how their employees think, and what

they want and concerns so that improvement can be made and stronger hams can be

developed.

Harmonious welfare facilities will result in increasing efficiency, production and

profit which will ultimately lead to higher wages, better working conditions and other

fringe benefits to workers.

For this purpose a sample was selected and survey was done with the help of

questionnaire the result were analyzed for all the employees. The topic covers the various

aspects of welfare facilities viz statutory and non-statutory measures and workers

participation.


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LITERATURE REVIEW:

Welfare means faring or doing well. It is a comprehensive term, and refers to the

physical ,mental ,moral and emotional well being of an individual. Further ,the term

welfare is a relative concept, relative in time and space. It there ,varies from time to time,

from region to and from country to country.

DEFINITION:

According to James Todd, “Labor welfare means anything done for the comfort

and improvement, intellectual or social of the employees and above the wages paid which

is not a necessity of the industry.

TYPES OF WELFARE ACTIVITIES:-

1) Welfare measures inside the work places.

2) Welfare measures outside the work place.

A) WELFARE MEASURE INSIDE THE WORK PLACE:-

Conditions of the work environment.

Conveniences.

Workers Health Services.

Women and Child welfare

Workers Recreation.

Employment Follow up.

Economic Services.

Labor-Management participation.

Workers Education.


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B) WELFARE MEASURE OUTSIDE THE WORK PLACE:-

Housing ,bachelors quarters ,family residences according to type and rooms.

Water ,Sanitation ,Waste disposal.

Roads ,lighting ,parks ,recreation ,playgrounds.

Schools :Nursery ,.primary ,Secondary and high schools.

Markets ,CO-operatives ,consumer and credit societies.

Bank

Transportation

Communication

Recreation

Watch and Ward Security.

Community Leadership Development.

CLASSIFICATION OF LABOUR WELFARE :

STATUTORY LABOR WELFARE:

It include those services which have to be provided irrespective

of the size of the establishment. The various labor welfare measures in India

is given in the factories act 1948.

NON-STATUTORY LABOR WELFARE:

It includes all those service activities which employers undertake for their

Workers on voluntary basis.

MUTUAL LABOR WELFARE:

Mutual Labor welfare is co-operative enterprise undertaken by the workers

themselves. Some trade unions also under take responsibility of workers welfare.


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STATUTORY WELFARE MEASURES:

Washing Facility (Sec 42): In every factory

Adequate and suitable facilities for working shall be provided and maintained for

the use of workers therein.

Separate and adequately screened facilities shall be provided for use of male and

female workers.

Such facilities shall be convent accessible and kept clean.

FACILITIES FOR STRONG AND DRYING CLOTHING (SEC 430):

The state Government may in respect of any factory or class or description of

factories make rules requiring the provisions therein of suitable places for keeping

clothing not worn during the working hours and drying wet clothing.

Facilities for setting (Sec 44)

In every factory, suitable arrangements for setting shall be made and workers

obliged to work in a standing position in order that they may take advantage of any

opportunity for rest, which may occur in the course of their work.

First Aid Appliances (Sec 45):

There shall in every factory be provided and maintained so as to be readily

accessible during all working hours first-aid boxer or cupboards equipped with the

prescribed contents.

Not less than 1 for every 150 workers at any time. For a factory with more than 500

workers an ambulance room shall be provided and maintained. All Service is to be

readily available during the working hours of the factory.


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Canteen (Sec 46):

The state Government may make rules requiring that in any specified factory wherein

more than 250 workers are ordinarily employed a canteen shall be provided and

maintained by the occupier for the use of the workers. Shelters,

Rest Rooms and Lunch Rooms (Sec 47):

In every factory wherein more than 150 workers are ordinarily Employed, Adequate and

suitable shelters of rest rooms and a suitable lunch room with provision of drinking water

where workers can eat meals brought by them shall be provided and maintained for the

use of the workers.

Crèches (Sec 48):

In every factory wherein more than 30 workers (women) are employed ordinarily,

there shall be provided and maintained a suitable rooms for the use of children under the

age of 6 years of such women.

Welfare Officers (Sec 49):

In every factory wherein 500 or more workers are ordinary employed, the

occupier shall employ in the factory such number and welfare officers as may be

prescribed. The stage Governments may prescribe the duties qualifications and conditions

of service of welfare officer appointed under the provision of the factories act.

The above measures, which are provided for in the factories act, are called

statutory welfare measures.


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Non-statutory welfare measures

Education facility

Medical facility

Transport facility

Housing facility

Social security facility

Employee Satisfaction

The success of any organization in turn depends on the workers who are working

for the organization. So the organization must motivate and retain its workers for its

better productivity by providing better employee facilities.

A satisfied employee says.

I like the nature of work that I do.

My work gives me a sense of accomplishment.

I am proud to say that I work at sears.

The amount of work I am expected to do influences my overall attitude about the

job most positively.

My physical working conditions influence my overall attitude about my job most

positively.

The way my boss treated me and supervised me influence my overall attitude

about my job and company.

I feel this company has bright prospects.

Sears is making the changes necessary to complete effectively.

I understand our business strategy.


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SUMMERY

TITLE OF THE PROJECT

A study report on welfare facilities and impact on employee satisfaction with

respect to Forbes Gokak Mills Gokak falls.

STATEMENT OF THE PROBLEM

The study of welfare facilities and its impact on employee satisfaction provided in

Gokak Forbes Mills has been taken to analyze and evaluate existing welfare facilities in

the given industry. The project is aimed at understanding various employee welfare

schemes such as health safety sanitation etc. to enable the persons employed in them and

to perform the works in healthy and congenial surroundings which may have direct or

indirect effect on employee satisfaction and productivity in organization.

MANAGEMENT PROBLEM

Management wants to know the satisfaction level of employees towards welfare

facilities provided by the company to increase the effectiveness and productivity for the

bright future of the organization.

PURPOSE OF THE STUDY

The main purpose of doing this project is to know what are welfare measures are

given by the company to their employees and to study whether the employees and to

study whether the employee are really satisfied with the measures. To gaining practical

knowledge about HR practices.


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SCOPE OF THE STUDY

The study conducted at Forbes Gokak Ltd Mill No 4. Deals with all the matters

related to labor welfare facilities and its impact on employee satisfaction. It include all

the essential requirements of life and minimum basic amenities. The questionnaire for

this survey was framed considering those factors where corrective action can be taken at

Forbes Gokak Ltd

OBJECTIVES OF STUDY

To study the employee satisfaction level in Forbes Gokak Ltd

To identify the perceived importance of satisfaction factors.

To study the attitude of the workers of Forbes Gokak Ltd towards company and

its welfare facilities.

To study the role of human resource department in the implementation of welfare

facilities.

To interpret the collected information and to suggest some measures for

enhancing employee satisfaction and welfare facilities to improve business

performance.


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1. Organization Profile

2. Organization Chart

3. Sampling

4. Data Collection Method


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ORGANIZATION PROFILE

INTRODUCTION

The Textile engineering industry trade is planning an important role in the growth

of the textile industry in the country. Textile industry in India exists from centuries as

Indian textile of cotton and silk is well known in the international market Textile

engineering industry started in a small way almost from decades back has shown a

tremendous growth of technological development ,several machinery manufacturers who

are already in the field have started joint ventures for up gradation of technology of

manufactures sophistic textile machine for the domestic and export market. The industry

today manufactures the entire range of machinery for producing man-power fibers

Spinning ,Weaving ,Knitting ,Chemical processing of yarn and fabric .The Indian textile

industry is pioneer in the capital goods. Sector and proudly claim to be a major

contributor in the modernization and expansion of the textile industry. Rapid

development has been taken place in the textile engineering industry in the last several

years.


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INTRODUCTION TO INDIAN TEXTILE INDUSTRY

Indian Cotton textile industry acquires a key and an important position in the economy of

our country. Textile being the oldest and traditional industry in India ,it is firmly establish

in Indian economy Textile industry in India exists from centuries as Indian textiles of

cotton and silk is well known in the international market.

The industry apart from being one of the agro based industries is also labor

intensive and produces one of the most important day to day customer items essential for

the people.

Cotton is the main raw material needed for the production of yarn and cloth.

The Indian textile industry is predominantly cotton based with 70% of fabric production

in the country being accounted for the cotton. The development of industry in India

encourages the formal to grow more and more cotton which increase the employment

opportunities and income in the agricultural sector .

India is the 4 th largest producer of cotton after China and USA. But due to

heavy competition it is becoming tough job to survive since last 3 years .

Textile industry is passing through one of the worst periods in recent

days .Spinning one of the work periods in recent days .Spinning industry has suffered the

most unremunerative a crisis hardly adequate to need the variable costs.

The only saving grace was the movement of yarn in the export market. Thus

globally the textile spinning industries are under tremendous pressure ,despite efforts to

improve the price of furnished products.

Indian spinning industry went to a rapid modernization in last five

years ,because which India emerged as a largest export of cotton yarn in the world.


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EXECUITIVE SUMMARY

Gokak Mills (Div. of Forbes Gokak Ltd) is one of the leading industry in Asia. It is

exporting yarn to number of countries namely Belgium, Columbia, Nepal, Brazil,

Australia, Bangladesh, Hong Kong. for the quality of yarn and maintaining good

environment condition through a plantation, they are awarded as ISO 9000 and 14001

company.

Mill No Area Of Activity

1. Spinning- 100%- Cotton – Carded and combed.

2. Spinning and doubling – cotton and blends, carded.

3. Opened Spinning Reeling and waste recovery unit.

4. Spinning, doubling and weaving- cotton and blends.

5. Yarn mercerizing and dying.

6. Weaving terry towels and

7. Spinning100% cotton carded and combed export oriented unit.

Manufacturing activities of Gokak mills is take place at Gokak while financial,

Marketing activities are handled by the corporate office which is situated in

Mumbai.

MILL ADDRESS:

Gokak Mills (Division of Forbes Gokak Ltd)

Gokak falls-591308

Dist: Belgaum

Karnataka

Ph No: 08332 – 225154 / 225004 Fax : 08332 - 225354


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A PROFILE OF GOKAK MILLS

Among the 27 district of Karnataka the beautiful district belgaum is localized in

the North Western part of the state. It lies between 15° 23 to 16° 48 North latitude and 74°

5 to 75° 28 East longitude. Belgaum occupy 6.99% of the total geographical area of the

state and rank 6th in the area among the 27 district of the state. Though the district is

condensed a backward one , it is forward in agriculture .The district has the credit of

producing the hydro-electric power for the first time in India at Gokak falls in 1913.

Belgaum district is endowed with rich agricultural and horticultural heritage and

resources .Cotton the white gold , is one of the main cash crops in the region.

At present there are six mills in the district , in which one is situated at Gokak.

Among these six mills the Gokak mill is the oldest ,the biggest and most firmly

established cotton mill of the district.

It is located in the foothills of sahyadary hill on the bank of river

Ghataprabha ,near the famous picturesque, gorge where the river plunges vertically down

a 52 meters. Stand stone diff.70 km away from belgaum, 6km away from Gokak

town .Gokak falls name is known for its water fall ,the height of the water falls is above

170 feet accept in its width and the color of its water resembles features of the falls its

heights slope and the rapid above. A wire rope hanging a bridge of 210 meters a length is

build across the river to enable Northern side population to cross the river Ghataprabha.

The land at Gokak falls is gradient with rocks and not suitable for agriculture. The

beauty of the area is beyond expression and one has to see to believe it the best time to

see waterfall is between July and November .There is old Mahalingeshwar temple. Which


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it is believed is constructed by a roller called Karthyveera around the year 1153 A.D it is

beautiful to see.

Gokak mills was registered in London under the name and style of Gokak water

power and manufacturing company in 1885 on 5th October 1887 the very first power

house of the country was commissioned with the help of 250 HP of mechanical power

generated by pelt on wheel ,which was transmitted to the spinning mill run by Gokak

water power and manufacturing Co Ltd. The transmission by steel wire ropes was first up

to a pier on the southern cliff immediately over looking the turbine at a length of 300 feet.

The mi is situated 439 feet further south.

The first mill in Gokak falls was commissioned for manufacturing courses count

cotton yarn. This mil is presently known as No 1 mill and has a capacity of 23,616

spindles. subsequently during 1912 and 1913, mechanical power grating pelt on wheel

was replaced with three sets of vertical drive turbo generators for generation of

electrically. The subsequent years a new mill by name Campbell mill was constructed.

This mill is today known as No 2 mill, amongst which a technologically. Superior having

state of the art technology machinery export oriented unit(EOU).

e.g:-No 7 mill is also included to increase the quality products. Gokak mill is considered

as one of leading manufacturers of quality yarn with consistency in its products. Both in

terms of quality and capacity. All mills have been modernized over a period of time and

are capable of achieving required quality of the international standards.


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KEY MESSAGES

MISSION:

We are dedicated to provide quality product and services. We will confine to

develop quality products to suit specific customers needs in line with changes in demand

being a leading exporter. We will consulted and large manufacturing facility to meet

customer. Exacting quality standards at a reasonable price.

VISION:-

Customers delights through quality products and services.

Sustain and continuously enhancing all stakeholders interests.

Create working environment to make all employee proud as a member of the

team.

Creation of a clean and health environment.

GUIDING VALUES:-

Result orientation

Quick response

Continues improvement

Team work

Develop skill by continuous training

Respect work

Display ability

develop self confidence

Understand needs

Trust and confidence


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BUSINESS POLICY:-

“Gokak mill will strive to improve their technological and quality skill to world

standard. They will manufacture products of consistent quality at prices viable to

themselves and their customers. They will specialize in certain products for certain

collected customers. They will adopted a policy of continuous leaving and improvement

to retain their premier status. Expert will receive priority. Gokak mill will continue to

work to improve the environment and for development of the local community.

HEALTH AND SAFETY POLICY:

It is the policy of the company that its activities should be so conducted as to

ensure the health and safety of the employees as well as of other persons and to ensure

that environment around is not spoiled.

While compiling with all relevant rules regulations the company will also

provides all the necessary input by ensuring that.

The plant installed is designed, maintained and operated in such a way that it very

safe.

All the necessary arrangements are made in the mil to ensure safety and health of

the workers during the use handling storage and transported of the articles and

substances and disposal of waste and waster outside the mill premises.

Adequate arrangements made for the fire fighting and emergency exist.

Workers are properly informed instructed and trained for the job they handle put

employment training is given.


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ENVIRONMNET POLICY:-

In accordance with the environment principles of Forbes Gokak Ltd. To live in

harmony with the environment. We are committed to the protection of human health

and environment.

We are also committed to good manage must practices computing all

relevant legislative regulations in force in addition to our own practices adopting best

technologies where economically viable and work for continual improvement of

Gokak Falls.

QUALITY POLICY:-

We strive for achieving complete customer satisfaction by supplying quality

products and services by exceeding customer requirement we are committed to

continual improvement in product quality and services based on customer feedback.

GOKAK MILL PHILOSOPHY:-

o The customer is our bread and butter.

o The customer views will always be respect.

o It is essential that the customer has good will towards us.

o Complaints will be dealt with quality fairly continuously.


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COMPANY OBJECTIVES:

“The global market in textile and leader with an edge in quality”. To create new and

better products and save the world of textile today and tomorrow”.

The main objectives of company:-

Stake holder Satisfaction.

Quality products and services.

Clean environment.

Continues improvement.

Mutual Staff respect and empowerment.

Hands on master as on 1-6-2007

1) Permanent = 2141

2) Badli = 1797

3) Clerks = 61

4) Supervisors = 183

5) Managers = 24

6) Trainee = 649

Total = 4855

Total No of Employees in Mill No 4 = 234 in one shift

Total of Shifts 3 in Mill No 4.


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PRODUCT:-

Gokak mill has established itself as a product of tailor made quality

product to suit the requirements of individual customers specific needs like the type

of material and quality required for them ,the technical parameters the type of

machine they have and the speed at which the work , the end use of the products and

the critical requirements of the customers .

Gokak mill have 400 varieties of yarns of cotton and polyester cotton

blends ,which have standard specification and standardized process payments since

the design and color are fashion led and change very fast ,they have installed

computerize design system ,by which they can prepare and new design within 25

minutes and switch over the production.

PRODUCTION OUTPUT:

85-90 tons of yarn per day.

CAPACITY OF POWER GENERATION:

Hydro – 6.3 MW

Diesel engine – 5.6 MW

HFO - 6.2 MW


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PRODUCT RANGE:

“Who should ultimately design the product? The customer of course”.

Mill produces a wide range of yarns from counts 1.5 Ne to 44 Ne in caved combed

varieties of cotton and polyester , in single double and multifold types in grey ad dyed

varieties for various end use.

a) Yarns for knitting .

(Grey dyed for socks ,T-shirts ,Sweaters.).

b) Yarns for weaving .

(Grey for carpets ,bathmats ,cheddars and other fabrics).

c) Yarns for towels .

(Grey and dyed ).

d) Yarns for industrial applications.

(Grey Yarns).

e) Tyre cords.

(Cotton and nylon used as reinforcing materials).

f) Industrial fabrics.

(Grey canvas ,conveyor belting).

g) Towels .

(Bath, beach and face).


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INFORMATION ABOUT CUSTOMERS

“It is no longer enough to satisfy customers ,you must delight them “.

“ Customer has many choices but he is our only choice”

This one line is sufficient to know how the Gokak mill give importance to their

customers .

Gokak mill has its market spread over in all the continence of the world and

have concentrate in certain riche markets.

viz the yarns for knitting and industrial purpose in medium and coarse ranges .Gokak

mill have several sales departments to sell their goods in foreign market. some sales

department are established in Solapur ,Bombay ,Calcutta ,New

Delhi ,Madurai ,Tirupur ,Bangalore ,Baroda ,Kanpur etc. To meet the customer

requirements .

LIST OF TARGET CUSTOMERS:

INDIA EXPORTS

1 Orbit Vestimundo

2 Alok Industas Cannon

3 West coast Crystal

4 Le shark DCI

5 Om Shanti Iris Hosiery

6 Bhaskar Paris tar

7 Ashima Tri Cot Lassie


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MARKET POSITION:-

The group of customers as per the geographical area is as follows.

Australia and New Zealand.

Mauritius

South Africa

Arabian countries ,Turkey and Israel.

European countries other than UK an Russia.

United Kingdom.

USA and Canada.

Nepal ,Bangladesh and Sri Lanka.

Delhi

Calcutta

Tirupura and Coimbatore.

Hyderabad and Solapur.


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STRATEGIES TO IMPROVE

Continuous export performance in future.

1. Reducing dependence on select slow moving products .

2. Increasing export of dynamic textile products .

3. Expanding export to large a share holding textile importing developed countries .

4. Ensuring availability of raw materials at competitive prices.

5. Proper rehabilitation and modernization of the mills ,the power loom and

handloom sectors of textile industry.

6. Achieving higher production efficiency .

7. Ensuring supply of higher quality products .

8. Setting up design development and training centers.

9. Increasing expert of higher unit value products .

10. Entering into conversion deals and joint production and marketing ventures.

“The most important thing is forecast where customers are moving and to be in front

of them”.

INFORMATION ABOUT COMPETITION

“Poor firms ignore there competitors ,

Average firms copy their competitors.

Winning firms lead their competitors”.

Textile being oldest industry and an essential commodity there are in memorable

number of manufactures .India is a one of the leader in the world for cotton textiles.


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The major competitors for India are

Pakistan ,Bangladesh ,Indonesia ,China ,Korea ,Brazil ,Italy ,Turkey and USA. there

are around 1739 mills in India.

Gokak produces variety of materials and hence they have different competitors

depending on the product following are some of their competitors.

KEY BUSINESS FACTORS OF GOKAK MILL:

Highly competitive wide spread market continuous changes in customer needs which is

fashion led.

Labor oriented hence high and trade .

Too many controls by Govt and trade.

High variables raw materials with fluctuation in prices.

Appropriate technology to meet global competitor.


PRODUCT COMPETITORS

1 Grey yarn for,

DTA units

Export oriented units like Amit ,

Indocount , Curotex , chesline.

Vardhaman , Mahaveer , Arunodhya

Nahar

2 Grey Yarns for weaving Coats , Vardhaman , Welspun ,

Jamshree carpets and canves.

3 Dyed yarn Vardhaman ,Soundraj.

4 Terry Towel Welspun ,Modern and Bombay Dying.

5 Canvas Coats

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THE CRITICAL SUCCESS FACTORS OF THE COMPANY

Product quality = As required by customers delivery on time.

Productivity = Improvement and real growth .

Cost of manufacturer = Reduction in cost high realization .

Finance = Economical managed found and shorten cycle time.

Appropriate technology = To have and edge in the deliveries.

Supplier performance =Consistency in quality and delivers effective

support services

GENERAL OBSERVATIONS

Major new thrust of the business units are as follows:-

Increase sale of value added items like:- Dyed yarn and terry towel ,expanding

market share in North India and in exports to countries like UK ,for dyed

yarn ,and Columbia ,Brazil for grey yarn.

Increase in grey yarn export to South America.

It is proposed to renovate mill no4 art of technology machines.

The mills are converted by various laboratory requirements the factories

Industries Disputes Act ,ESI Act, Workmen’s compensation Act, Contract Act,

Labor act etc.

A part from the above the following prevention of pollution Act, Excise and other

commercial Act ,trade regulations of various acts etc.


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Gokak mill always productivity in predicting the trends and prepare

themselves to the changing needs.

Gokak has committed for community department and environmental protection

and have developed complete township with all facilities ,like school, hospitals,

reading rooms ,gardens ,playgrounds etc.

Mills have the pioneered the power generation by hydel power in the country ,and

due helping in reducing demand on public grey supply.


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ORGANIZATION CHART


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CHAIRMAN

DIRECTOR MARKETING

DEPUTY CHAIRMAN

DIRECTOR FINANCE

DIRECTOR TEXTILE

DIRECTOR RAW MATERIAL

CEO OF FGL

VATDOMESTICEXPORT

DGM HRDGM EnggGM MfgGM R & D

GM Common Operation

GM Proj & DevGM IT

Security

Safety

Training & personnel

Civil

Electronic

Automobiles

Production Manager

Maintenance Manager

PPC

Stores And Spares

Process Control

Quality System

DIRECTOR OPERATION TEXTILE


OVER VIEW OF THE DEPARTMENTS

PRODUCTION DEPARTMENT:-

“Key to improve productivity lies in co-operation between employers and

employees”.

The aim of this department is to produce good quality products is to

produce good quality products at minimum cost .Utilizing available minimum

resources at maximum level for more production.

The process involved in production department is


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PROCESS OF PRODUCTION CHART


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ULTRA

WINDING

RING FRAME

DRAWING

INTER

CARDING

BLOW ROOM

MIXING

TWISTING

PACKING


HRD DEPARTMENT:-

“Try not to be a man of success but rather to be a man of value”

FORBES HR VISION:

To consciously strive to become “ The most preferred” employer for values and

HR practices. By attracting, developing, renewal and retaining people in an

environment of high performance and learning culture.

The HRD department is having five main sections. They are:

SECTION ACTIVITIES

1 Training Assessment coordinating and conducting training for staff

and workmen

2 Safety To monitor the safety activities

3 Security and fire

fighting

To monitor the entry of outsiders and vehicles, keep a

watch on all to ensure security, maintaining the fire

fighting equipments and fighting fire when needed to

monitor the welfare activities.

FUNCTIONS OF HRD:

Manpower planning

Grievance handling

Performance appraisal

Wage and Salary administration


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Promotion, Demotion, Transfer, and Retirement

Recruitment and selection

Industrial relations

Placement, Training and Development

Health and Safety measures

HRD OBJECTIVES:-

Revising process control based on employees feed back.

Making internal acceptance of criteria more rigid.

Identify and compile employee needs regularly.

Reason wise employees grievances absenteeism ,accident analysis.

Identify potential area for studies.

RESEARCH AND DEVELOPMENT DEPARTMENT:

Maintain the development of new products conductively the studies for reducing

the cost of production operations compiling the data to help standardization and fixing of

target and conduct testing and analysis of products as samples as required.

Before dispatching the yarns to customer the R and D inspect the following.

Cone quality

Cone labels

Count CV%

Classimate and hidden defects

Cone to cone shade variation

TPM


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Imperfections

Tensile

INFORMATION TECHNOLOGY DEPARTMENT

Its play an important role in the organization .

IT DEPARTMENT OBJACTIVES:-

Develop software applications using RDBMS to meet yesterday ,today

tomorrow requirements.

Train and educate users on new environment application.

Collaborate with TATA InfoTech education and Forbes academy and help

in having computer education ceases.

Break down of hardware to reduced compared to average of previous year

by maintenance and training of user.

Bring down the software problem.

Ensure developed software applications are effective for users.

Increase application knowledge on computer.

Develop community in IT field.

Trouble free utilization of hardware.

Prompt and done services.


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FINANCE DEPARTMENT

Money is he lifeblood of every business organization without money the business

cannot more a single step. Account department the heart of the Gokak mill which deals

with all monetary activities such as payment to suppliers ,Salary, Provident fund

etc .The company has two audit and external audit. Account department work is assigned

to different sections.

FUNCTIONS OF ACCOUNTS EPARTMENT:-

Maintain the books of accounts according to the company rules and regulations.

Ensuring adherence to accounting principle.

Scrutiny of accounts.

Updating of ledger for finalization of audit.

Give true and faire result about account to the stakeholders.

Provide up[dating true information to the company whenever necessary.

To ensure compliance with auditing practices.

Generate MIS for accounting purpose to maintain accounts in good manner.

Refer the post transaction whenever necessary and cross cheque.

Show the govt office for taxation ,excise duty etc.

Made payment on due date without delay it helps to maintain good industrial

relation.


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PROJECT AND PURCHASE DEPARTMENT:

This section looks after the purchase of required spares, consumable, dyes,

chemicals, etc. This department ensures that right material of right quality and quantity is

available at right time.

Objective Of Purchase Department:

Identification and development of vendor Project and Purchase Department

Timely placement of orders Project and Purchase Department

follow up of orders for supply Project and Purchase Department

timely payments to suppliers Project and Purchase Department

periodic review of purchase activity Project and Purchase Department

DISPATCH DEPARTMENT:

The main function of this department is to dispatch the produced goods to the

depot. The working of this department is systemized as checking of excise number, batch

no., lot no., month and year, type net and gross weight is done.

The records are maintained and reconciliation statement of the inventory is

prepared daily. The records are sent to Mumbai office through Internet.


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MARKETING DEPARTMENT:-

Market is so basic that it cannot be considered as a separate function. It is the

Whole business seen from the point of view of the final results i.e. from the

customer’s point of view.

FUNCTIONS:-

Analyzing the marketing opportunities

a) Customer markets and buyers behavior

b) Industrial and Government Market

c) Demand measurement and government market

Planning Marketing Programmers

a) Market Segmentation and Forecasting

b) Marketing Planning and Budgeting

Formulating Product Strategy

a) Product Mix and Brand Strategy

b) New product development strategy

c) Product lifecycle strategy

Assembling the marketing mix

a) Price decisions

b) Channel decisions

c) Physical distribution decisions

d) Communication –Promotion


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e) Advertising decisions

f) Sales –Force decisions

Administering the marketing programmers

a) Marketing Organization

b) Marketing Research and Information System

c) Marketing control

BANKERS:

a) Punjab National Bank.

b) Standard Chartered Bank.

c) The Honk Kong and Shanghai Banking Corporation Ltd.

d) Union Bank Of India.

e) State Bank Of India.

INFORMATION ABOUT FINANCE :

PARTICULARS 31st March 2006 31st March 2005

1 Share Capital - 70,968,360/-

2 Total Funds Employed 1,854,113,814/- 1,866,693,577/-

3 Current Assets 1,401,251,627/- 1,800,716,462

4 Current Liabilities 660,416,416/- 944,829,238/-

5 Net Current Liabilities 740,835,211/- 855,887,224/-

6 Net Total Assets 1,854,113,814/- 1,866,693,577/-

7 Gross Sales 3,024,928,637/- 2,869,377,433/-

8 Net Sales 3,009,522,714/- 2,834,283,422/-


37


9 Profit / (Loss) Before Tax 32,709,134/- -(65,020,289)

10 Profit / (Loss) After Tax 30,165,170/- -(65,170,289)

WELFARE FACILITIES

HOSPITAL:-

35 Bedded with modern equipment ,qualified doctors ,medical facilities

available around clock.

Ambulance.

Service to local public in general in case of emergency.

Hospital attached to ESI Corporation.

Periodic medical and pulmonary test of the employees.

Health awareness programmers for employees and their families.

SCHOLARSHIP TO CHILDREN OF THE EMPLOYEES:-

Company sets Rs.100000 p.a extended to studying in P.U.C. and above

Preference is given to those who score above 60%

CANTEEN FACILITIES:

Extended to clerks and workers only.

Subsidized food to workers

Rs.6lakh total expenses including wages subsidies per month.

Dinning hall consists of steel furniture maintenance in hygienic condition.

Annual medical test of staff.

Spot Supply of tea or snacks in department.

Separate canteen counter for employees.


38


RECREATION FACILITIES:

Social Club –workers membership fees Rs.10/-

Officers Club Rs.30/-

Ladies Club Rs.10/-

Swimming Pool for employees

Indoor and Outdoor Games

Garden facilities for public

Annual Picnic is arranged through club.

Library Facilities

Management contribution for outdoor trips.

COLONY :-

Workers- 1650 Houses

Officers -129 Houses

Provision for water and subsidized electricity @ Rs.1/-

The colony consists of

Cable T.V. Network

Marketing Facility

Conducting Dasara Sports for Mill Employees every year

outstanding Sportsman are sent to tournaments.


39


SCHOOLS:-

Medium-English ,Kannada ,Urdu ,Marathi (CBSE Syllabus).

Boys -1653

Girls-1398

Total-3051

Scouts ,NCC ,Sevadal.

Concession Fees for employees children.

Annual reports and gathering

EMPLOYEES CO-OPERATIVE SOCIETY:-

Grocery credit Rs.1250/-per month.

Turnover 14 to 15 lakhs per month.

Rs.1000/-membership fees.

Running under profit ,Government ratio facility.

Loan facility up to Rs.5000/-


40


RETIREMENT BENEFITS:

In Gokak Mills along with regular wages and reward the employees also obtain

some retirement benefits, whereby they can make themselves eligible to handle their day

expenses at the time of non-income period.

PAYMENT OF GRATUTY:

Every employee worked for 5 years or more is entitled 20 receive a gratuity at his

retirement at the rate equivalent to 15 days. Salary for every year completed year of

service. In case permanent employee if he has not worked for 240 days in any year of

services he is not entitled to receive any gratuity for that year.

In the same way for badli workers it is obligatory to work for 240 days in every

year of his service. If he fails to do so he is not entitled to receive gratuity for any year of

service.

EMPLOYEES PROVIDENT FUND:

Every employee is entitled as per E.P.F act 1962 to contribute 12% of his gross salary.

(Basic Pay +Inc +DA to PF and employer will be contributing 12%).

After retirement employee will receive the amount contributed to P.F. at a single lump

sum installment.


41


AFFORSTATION:

Tree plantation 15 million.

Received K.D. Goyarka award (1998 for environment protection)

an ISO 14000 certification.

WELFARE COMMUNITY INITIATIVES:-

As an extension of our concern for Society the company has undertaken many

community development initiatives and some of the major ones are:

Health and hygienic =Company owns 25 hospital beds.

HEALTH AWARENESS PROGRAMMES ON:

Mother and child care.

Reproductive health.

Family life education for children.

Family General health care like cancer detection ,blood donation ,eye care ,aids.

Vocational guidance ,training and support honey bee cultivation coaching classes

for Youth for self employment. e.g.:- Army BSF etc.

HIV / AIDS AWARENESS PROGRAMMED:

This awareness camp was organized on June 25 2007 in Forbes Gokak mill.


42


MONTHLY MAGZINE IN KANNADA:-

“NAMMA GRAHAKA”

SENIOR CORPORATE TEAM

BOARD OF DIRECTORS:

Mr. P S Mistry (Chairman)

Mr. K C Mehra (Deputy Chairman and Managing Director)

Mr. M R Pai

Mr. D B Engineer

Mr. C G Shah (Executive Director)

Mr. R N Jha

Mr. S P Mistry

Mr. D S Soman

Mr. N D Khurody

BOARD OF MANAGEMENT:

Mr. K C Mehra (Deputy Chairman and Managing Director)

Mr. C G Shah (Executive Director)

Mr. C A Karnik (Director HRD)

Mr. G Mukherji (Director Shipping)

Mr. K C Raman (Regional Director Shipping South and East)

Mr. H S Bhaskar (Director Textiles)

Mr. T R Chandran (Regional Director Shipping North and West)

Mr. A V Sathe (Director Material Management and logistics)


43


Mr. R T Doshi (Vise President Finance and Accounts)

PRODUCTS:

Cotton yarn

Cotton fabrics

Cotton poly yarn-Cotton viscose yarn

100% Poly yarn

Poly cotton yarn

100% Viscose yarn

100% poly fabrics

Poly cotton fabrics

Poly viscose

Terry fabrics

Terry towels

Nylon tire cord fabrics

FORBES GOKAK LTD HAS EIGHT SUBSIDIERYCOMPANY:

1. A .P. Industrial components Ltd.

2. Bradma of India Ltd.

3. Campbell Knitwear Ltd.

4. Eureka Forbes Ltd.

5. Forbes (Patvolk Shipping Divn)Shipping corporation Ltd.

6. Forbes Estate Ltd.

7. Latham India Ltd


44


8. Volkart Fleming Shipping and Services Ltd.

IT HAS SIX ASSOCIATED COMPANIES:

1. FAL Industries Ltd.

2. Forbes Campbell Holding Ltd.

3. Goodless Nerolac Paints Ltd.

4. P.T. Gokak Indonesia.

5. The swadeshi Mills co. Ltd.

6. Warrier [Investments] Ltd.

WORKING HOURS DIVIDED INTO THREE SHIFTS THOSE ARE:

FIRST : 1:00 AM TO 8:00 AM

SECOND: 8:00 AM TO 4:30 PM

THIRD : 4:30 PM TO 1:00 PM


45


MC KINSEVE’S 7’S MODEL

The entire profile of the organization which has been presented in according with

McKenzie’s 7’s Model. This 7’s Model state that there is seven basic dimensions which

executes us to influence complex and large organization.

The 7’s are:

STRATEGY:

The main strategy of Gokak Mill is to get a substantial advantages over

competition through quality products and services and to develop quality products

to suit specific customer needs in line with changes in demands. It is also trying to

consolidate and enlarge manufacturing facilities to meet customers expecting

quality standards and reasonable prices.

STRUCTURE:

The structure of the organization is more democratic and hierarchical for

analyzing and taking decision the top management consists of the functional level

and lower level management. The coordinators with the different departments is

achieved through a set of well defined procedures and guidelines.

SYSTEMS:

The Gokak Mill use complete systemized processes in all fields like

Manufacturing, quality control. Accounting , Recruitment etc. There are pre

determined procedures rules and regulations that complement the organization

structures. Each system is having its own objective and action plans.


46


STYLE:

The organization chart of Gokak Mill shows that it has a well defined structure

and the functions under the various departments clearly mentioned. Gokak Mills

believe in “Management With Human Face”. It is having greater concern for its

employees and the society . The suggestions of workers and middle level manager

are encouraged.

STAFF:

The task of acquisition, retention and developing human resource are well

handled in Gokak Mills. The people of Gokak Mill are dedicated and result

oriented. They believe in mutual trust and confidence and team work.

SKILL:

The company as the whole is very much skilled with the availability of human

power and resource. Gokak Mills develop skills of its employees by continuous

training and development programs.

SHARED VALUES:

With the vision of being world class innovations, competitive the company has

used all the available resource in an efficient and effective manner. It shares the

values like:

Conduct the business with uncompromising integrity.

Observe ethics.

Trust, respect individuals.

Management with human face etc.


47



48

STRUCTURE

SHARED VALUES

STAFF

STYLE

SYSTEMS

SKILLS

STRATEGY


SAMPLINGA sampling process is a definite plan for obtaining a sample from the population it refers

to the technique adopted in selected items for the sample.

SAMPLING UNIT

It consists of employees from all the department of Forbes Gokak Mills Ltd Mill No 4.

SAMPLING SIZE :

The sample size is 70 employees. The study conducted in all departments’ of Mill No 4 .

SAMPLING METHOD

The study is conducted by random convenient sampling techniques for the purpose of

assuring the sample size.

RESEARCH DESIGNA research design is the arrangement of conditions for collection and analysis of

data in a manner. In simple it is a systematic way to solve the research problem and it is

an important component for the study without which researchers may not be able to

obtain the facts and figures from the employees.

DATA COLLECTION METHODS

The methodology adopted for the study is as follows.

Sources of data

Primary data

Secondary data


49


METHODS OF COLLECTING PRIMARY DATA

Direct personal interview

Questionnaires

METHODS OF COLLECTING SECONDARY DATA

Company manuals

Previous reports

PROCEDURE ADOPTED FOR DISTRIBUTION THE QUESTIONNAIRE

The questionnaires were personally interviewed to each employee. Because of

these questionnaires much helpful in factors such as obtaining choices and helping

respondents to understand the significance and answer to their reliability.

MEASURING TOOLS:

An interview schedule, questionnaire is administered to know the welfare

measures and employee satisfaction in the organization. Data is analyzed on the basis of

percentage and averages on the basis the tables, bar graphs the data is analyzed.


50


Results & discussion with Charts & graphs

Findings

Suggestions

Conclusions


51


RESULTS & DISCUSSION WITH CHARTS & GRAPHS

1. The infrastructure provided in department enables to do

job better

Frequency Percent Valid

Percent

Cumulative

Percent

Valid Agree 30 42.9 42.9 42.9

Neither

Agree Nor

Disagree

2 2.9 2.9 45.7

Disagree 37 52.9 52.9 98.6

Strongly

Disagree

1 1.4 1.4 100.0

Total 70 100.0 100.0

Analyze:


52


42.9% of the employees are disagree with the infrastructure provided.

2.9% of the employees are uncertain with the infrastructure provided.

52.9% of the employees Agree with the infrastructure provided.

1.4% of the employees Strongly Agree with the infrastructure provided which

able to do job better.

Among 70 respondents more than 54%of employees say that they are agree with

the infrastructure provided which able to do job better.

2. The medical facilities provided to me are good.


Percent

Cumulative

Percent

Valid Agree 48 68.6 68.6 68.6

Neither

Agree Nor

Disagree

4 5.7 5.7 74.3

Disagree 14 20.0 20.0 94.3

Strongly

Disagree

4 5.7 5.7 100.0

Total 70 100.0 100.0


53


Analyze:-

68.6% of the employees are Agree with the Medical facilities provided by

company.

5.7% of the employees are uncertain with the medical facilities provided

by the company.

20% of the employees are Disagree.

5.7% of the employees are the strongly disagree..

Among 70 respondents more than 74.3of employees say that they are agree for

company provided medical facilities .


54


3. The welfare facilities provided to me are good


Percent

Cumulative

Percent

Valid Agree 31 44.3 44.3 44.3

Neither

Agree Nor

Disagree

29 41.4 41.4 85.7

Disagree 9 12.9 12.9 98.6

Strongly

Disagree

1 1.4 1.4 100.0

Total 70 100.0 100.0

Analyze:


55


44.3 of the employees are Agree with the welfare facilities are provided

company is good.

41.4% of the employees are uncertain with the welfare facilities provided

by the company. are good.

12.9 of the employees are Disagree with the company provided welfare

facilities are good.

1.4% of the employees are the strongly disagree with the welfare facilities

of the company. is good.

Among 70 respondents more than 85.5%of employees say that they are agree

for company provided welfare facilities .are good.

4. The canteen facilities provided to me are good


Percent

Cumulative

Percent

Valid Agree 16 22.9 22.9 22.9

Neither

Agree Nor

Disagree

18 25.7 25.7 48.6

Disagree 30 42.9 42.9 91.4

Strongly

Disagree

6 8.6 8.6 100.0

Total 70 100.0 100.0


56


Analyze:-

29.9% of the employees are Agree with the Canteen facilities are provided

company is good.

25.7%% of the employees are uncertain with the Canteen facilities

provided by the company. are good.

42.9% of the employees are Disagree with the company provided Canteen

facilities are good.

8.6% of the employees are the strongly disagree with the Canteen facilities

of the company. is good.

Among 70 respondents more than 51%of employees say that they are disagree

for company provided Canteen facilities .are not good.

5. Specify the satisfaction towards transportation facilities


57


available to me is good.


Percent

Cumulative

Percent

Valid Agree 27 38.6 38.6 38.6

Neither

Agree Nor

Disagree

32 45.7 45.7 84.3

Disagree 9 12.9 12.9 97.1

Strongly

Disagree

2 2.9 2.9 100.0

Total 70 100.0 100.0

Analyze:

38.6% of the employees are Agree with the Transportation facilities.

45.7% of the employees are uncertain with the Transportation facilities

12.9% of the employees are Disagree with the Transportation facilities.

2.9% of the employees strongly disagree with the Transportation facilities.

6. The working atmosphere in the company are cordial


58



Percent

Cumulative

Percent

Valid Agree 32 45.7 45.7 45.7

Neither

Agree Nor

Disagree

17 24.3 24.3 70.0

Disagree 19 27.1 27.1 97.1

Strongly

Disagree

2 2.9 2.9 100.0

Total 70 100.0 100.0

Analyze:-

45.7% of the employees are Agree with the working atmosphere.

24.3% of the employees are uncertain with the working atmosphere.

27.1% of the employees are Disagree.

2.9% of the employees are the strongly disagree.

7. The salary i receive is commensurate with the quantity of work i do


59



Percent

Cumulative

Percent

Valid Agree 30 42.9 42.9 42.9

Neither

Agree Nor

Disagree

9 12.9 12.9 55.7

Disagree 29 41.4 41.4 97.1

Strongly

Disagree

2 2.9 2.9 100.0

Total 70 100.0 100.0

Analyze:-

42.9% of the employees are Agree with the salary is commensurate with

the quantity of they work.

12.9% of the employees are uncertain

41.4% of the employees are Disagree

2.9% of the employees are the strongly disagree

8. You are satisfied with the facilities given by co-op credit society


60



Percent

Cumulative

Percent

Valid Agree 49 70.0 70.0 70.0

Neither

Agree Nor

Disagree

15 21.4 21.4 91.4

Disagree 5 7.1 7.1 98.6

Strongly

Disagree

1 1.4 1.4 100.0

Total 70 100.0 100.0

Analyze:-

70% of the employees are Agree with the facilities given by co-op credit

society.

21.4% of the employees are uncertain.



9. You are satisfied with the facility of the rest room and lunch


61


room provided by the company

Frequency Percent Valid Percent

Cumulative Percent

Valid Agree 16 22.9 22.9 22.9 Neither

Agree Nor Disagree

35 50.0 50.0 72.9

Disagree 11 15.7 15.7 88.6 Strongly

Disagree8 11.4 11.4 100.0

Total 70 100.0 100.0

Analyze:-

22.9% of the employees are Agree with the facilities of the rest room and

lunch room provided by the company.

50% of the employees are uncertain



10. Ambulance facility provided by the company is good


62


Analyze:

40% of the employees are Strongly Agree with the Ambulance facility



Cumulative Percent

Valid Strongly Agree

28 40.0 40.0 40.0

Agree 39 55.7 55.7 95.7 Neither

Agree Nor Disagree

2 2.9 2.9 98.6

Disagree 1 1.4 1.4 100.0 Total 70 100.0 100.0

63


55.7% of the employees are Agree



11. Fire extinguisher facility provided by the company is good


Cumulative Percent


29 41.4 41.4 41.4

Agree 39 55.7 55.7 97.1 Neither

Agree Nor Disagree

2 2.9 2.9 100.0

Total 70 100.0 100.0


64


Analyze:-

41.4% of the employees are Strongly Agree with the Fire extinguisher facility



12. Working conditions are favorable in this company


Cumulative Percent


8 11.4 11.4 11.4

Agree 38 54.3 54.3 65.7 Neither

Agree Nor Disagree

16 22.9 22.9 88.6

Disagree 8 11.4 11.4 100.0 Total 70 100.0 100.0

Analyze:-

11.4% of the employees are Strongly Agree with the Working conditions are

favorable in this company.


65




11.4% of the employees are Disagree.

13. You are satisfied with the duration of the time to rest between working hours


Cumulative Percent


Agree Nor Disagree

21 30.0 30.0 62.9

Disagree 26 37.1 37.1 100.0 Total 70 100.0 100.0

Analyze:-

32.9% of the employees are agree with the Duration of the time to rest

between working hours.

30% of the employees are uncertain


66



14. You are satisfied with the promotional policy of the organization


Cumulative Percent


Agree Nor Disagree

12 17.1 17.1 18.6

Disagree 5 7.1 7.1 25.7 Strongly

Disagree52 74.3 74.3 100.0

Total 70 100.0 100.0

Analyze:-

74.3% of the employees are Strongly Disagree with the Promotion Policy of

the organization is good.




67



15. Where do you reside


Cumulative Percent

Valid Company Quarters

32 45.7 45.7 45.7

Rental House

5 7.1 7.1 52.9

Own House 32 45.7 45.7 98.6 5 1 1.4 1.4 100.0 Total 70 100.0 100.0

Analyze:

45.7% of respondents are residing in company quarters

45.7% of respondents are residing in own houses.


68


7.1% of respondents are residing in rental house.

16. Please indicate your level of satisfaction with the various hygienic factors

listed below.

a. LIGHTING


Cumulative Percent

Valid Good 70 100.0 100.0 100.0

Analyze:

Among 70 respondents 100%of employees say that the Lighting facilities

provided by the company is good.

b. SANITATION


Cumulative Percent

Valid Good 44 62.9 62.9 62.9 Fair 22 31.4 31.4 94.3 Poor 4 5.7 5.7 100.0 Total 70 100.0 100.0


69


Analyze:

62.9% of the employees say good for the sanitation facility provided.

31.4% of the employees say fair.

5.7% of the employees say bad.

c. VENTILATION



Cumulative Percent


70


Analyze:-

58.6% of employees say good for the ventilation in company.

30% of employees say fair.

11.4% of employees say poor.

d. TIOLETS CONDITIONS


Cumulative Percent


Analyze:-


71


32.9% of employees say good for the Toilets conditions.

40% of employees say fair.


e. WATER FACILITIES


Cumulative Percent


Analyze:-

77.1% of employees say good for the Water facilities provided.

12.9% of employees say fair.


72


10% of employees say poor.

17. How are recreation facilities

a. LIBRARY FACILITIES


Cumulative Percent


Analyze:-

37.1 of employees say good for the Library facilities.


5.7% of employees say poor

b. SOCIAL CLUB FOR WORKERS


73



Cumulative Percent


Analyze:-

50% of employees say good for the Social clubs facility provided.



c. INDOOR AND OUTDOOR GAMES


Cumulative Percent



74


Analyze:-

52.9% of employees say good for the Indoor and outdoor games facilities.



18. Does company provide loan for purchase or construction of house


Cumulative Percent

Valid Yes 56 80.0 80.0 80.0 No 13 18.6 18.6 98.6 3 1 1.4 1.4 100.0 Total 70 100.0 100.0


75


Analyze:-

80% of employees are says yes company provide loan for purchase or

construction of house.

18% of employees are says No

19. Are you aware about the welfare schemes of this company


Cumulative Percent

Valid Yes 39 55.7 55.7 55.7 No 31 44.3 44.3 100.0 Total 70 100.0 100.0

Analyze:-

55.7% of the employees are ware of welfare schemes.

44.3% of employees are not aware.

20. Whether you are getting proper communication to the superior authorities in

the organization


76



Cumulative Percent


Analyze:-

31.4% of employees says good that they get proper communication to the

superior authorities in the organization




77


21. Do you feel proud to be part of Forbes Gokak Mills Ltd.


Percent

Cumulative

Percent

Valid Yes 70 100.0 100.0 100.0


78


Analyze:-

100% employees says that they feel proud to be part of Forbes Gokak

mills Ltd.

FINDINGS

54% of employees say that they are agree with the infrastructure provided which

able to do job better.

68.6% of the employees are Agree with the Medical facilities provided by

company. 20% of the employees are Disagree. with the medical facilities. The

management should provide the qualified Doctors to a employees and his family..

44.3% of the employees are Agree with the welfare facilities provided by the

company is good. and 41.4% of the employees are uncertain with the welfare

facilities.

52.9% of the employees are Disagree with the Canteen facilities provided. and

25.7% of the employees are uncertain. The management should provide good

canteen facilities Because health is wealth if there is no health then how the

employees do the work effectively.

45.7% of the employees are uncertain with the Transportation facilities and 38.6%

of the employees are Agree with the Transportation facilities.

45.7% of the employees are Agree with the working atmosphere.

45% of the employees are Disagree with the salary is commensurate with the

quantity of they work.

70% of the employees are Agree with the facilities given by co-op credit society.


79


50% of the employees are uncertain with the facilities of the rest room and lunch

room provided by the company. and 27% employees are disagree. The

management should improved the rest room and lunch room for the employees

and keep clean and comfortable.

95% of the employees are Agree with the Ambulance facility .

97% of the employees are Agree with the Fire extinguisher facility

66% of the employees are Agree with the Working conditions are favorable in

this company.

37.1% of the employees are disagree with the Duration of the time to rest between

working hours .and 30% of the employees are uncertain .

81% of the employees are Strongly Disagree with the Promotion Policy of the

organization is good. The management should provide some promotion schemes

to the workers.

45.7% of respondents are residing in company quarters .and 45.7% of respondents

are residing in own houses.

100%of employees say that the Lighting facilities provided by the company is

good. The company providing good lighting facilities compare to other

companies.

62.9% of the employees say good for the sanitation facility provided.

58.6% of employees say good for the ventilation in company.

77.1% of employees say good for the Water facilities provided.

57.1 of employees say fair for the Library facilities. Company keep different

language papers in library like Kannada, English ,Urdu , Marathi etc.


80


50% of employees say good for the Social clubs facility provided. and 44.3% of

employees say fair. The management should improve the social clubs to the

workers.

52.9% of employees say good for the Indoor and outdoor games facilities.

management should conduct some games to the workers .

The 80% of employees are says Yes company provide loan for purchase or

construction of house.

55.7% of the employees are aware of welfare schemes. 44.3% of employees are

not aware. The management conduct awareness programs to the workers.

65.7% of employees says fair that they get proper communication to the superior

authorities in the organization.

100% employees says that they feel proud to be part of Forbes Gokak mills Ltd.


81


SUGGESTIONS

Recommendations

The transport facility is not provided round the clock in company, so it would be

better the company starts a bus service from different stops.

The company should give more attention about housing colony of the workers,

because in such colonies it was observed that some houses are very small in size

these kind of houses are not comfortable to workers and their children.

Employee’s participation in management should be encouraged

The canteen should be provided with good quality of food Because health is

wealth if there is no health then how the employees do the work effectively

Most of the employees are not satisfied with the salary / wages compare to work

load so management should provide so extra benefits who are regular and

experienced employees.

Management should provide improved rest room and lunch room for the

employees and keep clean and comfortable.

Most of the employees are not satisfied with the time given for the lunch break so

management should give sufficient time to the employees.

81% of the employees are not satisfied with the Promotion Policy of the

organization so management should provide some promotion schemes to the

workers.


82


The management conduct awareness programs to the workers for the welfare

facilities provided to the employees because most of the employees don’t know

about the companies welfare schemes provided.

CONCLUSIONS

Over all impression of the welfare facilities provided at Forbes Gokak Mills Ltd.

is satisfactory, Management should provide good canteen facility to the employees, good

transportation facilities, extending lunch hour time, implementing new promotional

policy.

Majority of the respondents expressed satisfaction on the welfare measures

implemented by the company.


83


1. Appendix

Questionnaire

2. Bibliography

3. Weekly Reports


84


QUESTIONNAIRE

Dear Sir,

I am pleased to introduce myself as a student of PES & T’s Belgaum Institute of Management Studies (MBA) Belgaum. As a part of curriculum I have undertaken a research study “WELFARE FACILITIES AND ITS IMPACT ON EMPLOYEES SATISFACTION”. The information provided by you will be strictly kept confidential and used for academic purpose only.

1. Name _________________________________________________________

Si

No

Str

ongl

y

Agr

ee

Agr

ee

Un

cert

ain

Dis

agre

e

Str

ongl

y

Dis

agre

e

2 The infrastructure provided in department enables to job better.

3 The medical facilities provided to me are good.

4 The welfare facilities provided to me are good.

5 The canteen facilities provided to me are good.

6 Specify the satisfaction towards transportation facilities available to me is good.

7 The working atmosphere in the company are cordial.

8 The salary I receive is commensurate with the quantity of work I do.

9 You are satisfy with the facilities given by co-op credit society.

10 You are satisfy with the facility of the rest room and lunch room provided by the company.

11 Ambulance facility provided by the company is good.

12 Fire extinguisher facility provided by the company is good.

13 Working conditions are favorable in this company.

14 You are satisfied with the duration of time to rest between working hours

15 You are satisfied with the promotion policy of the organization


85


16) Where do you reside?a) Company quarters c) Own houseb) Rental house

Si

No GO

OD

FA

IR

PO

OR

17. Please indicate your level of satisfaction with the various hygienic factors listed below.

a LIGHTING

b SANITATION

c VENTILATION

d TOILETS CONDITIONS

e WATER FACILITIES

18. How are recreation facilities.

a Library facilities

b Social club for workers

c Indoor and outdoor games

19) Does company provides loan for purchase or construction of house.

a) Yes b) No

20) Are you aware about the welfare schemes of this company.

a) Yes b) No

21) whether you are getting proper communication to the superior authorities in the organization

a) Excellent c) Poorb) Fair

22) Do you feel proud to be part of Forbes Gokak Mills Ltd.

a) Yes b) No

23) Suggest any welfare facilities to be implemented in the organization.


86


---------------------------------------------------------------------------------

Thank you for your kind co-operation

BIBLIOGRAPHY

Personnel and Human resource management :P. Subba Rao

Human Resource and Personal Management :K. Aswathappa

HRD & Labor law :Reference - 2006

Internet Sources:

1. WWW. Google . Com

2. WWW. Answer. Com

3. WWW. Gokak mills. Com


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