Sighted Guide Volunteer Training

National Sighted Guide Training Programme

National Sighted Guide Training

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Aim

To give participants the advanced skills to support others in providing sighted guide service and work with more demanding

clients themselves

Course Objectives• For people to confidently train everyday and

volunteer sighted guides• To assess the learning of everyday and volunteer

sighted guides• To competently assess risks and hazards in the

context of risk enablement• To understand advanced safeguarding issues• To develop an in-depth understanding of the

emotional and physical effects of sight loss• To understand potential issues when guiding clients

with complex needs

Agenda20 mins Introductions and welcome

30 mins Introduction to assessment

30 mins Introducing the assessment part of the website

20 mins Tea Break

45 mins What makes a good trainer?

75 mins Providing feedback

20 mins Tea break

30 mins What you need for modules 1 & 2

30 mins Q&A session on your practice so far

15 mins Arranging your practice

What is a Sighted Guide Practitioner?

• Requires learning, assessment and practice at modules 1, 2 & 3

• Trains other sighted guides

• Provides sighted guide support for people with challenging and complex needs

Other modules and roles

Everyday Sighted Guide

• Requires learning at module 1

• An Everyday Guide confidently and effectively provides sighted guide assistance in everyday life situations

Sighted Guide Volunteer

• Requires learning, assessment and practice at modules 1 and 2

• Provides a sighted guide service for an agreed period to enhance the client’s independence through getting out and about

Assessment

• To successfully complete this module, you have to complete some learning online and a learning log

• This learning is assessed by your assessor (usually the same person as your trainer today)

Online learning

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Guidelines to help the course run smoothly

• Mobile phones off or on silent please• We all agree for only one person to speak at a

time• Relax! • Say what you think• Be respectful at all times

Introductions

Hopes and Fears

Principles of Assessment

• Assessment must be valid• Assessment should be reliable and

consistent• Assessment should be transparent and

explicit• Assessment should be fair and equitable

Valid

• Measuring a learner’s achievement at the right level

• Measuring against the right criteria• The learner does not have access to assessor’s

guides

Reliable and consistent

• Assessors need a clear and consistent framework to measure against

• Learners will be confident that their work is being assessed correctly

Transparent and explicit

• Always assess against the right criteria and outcomes which are in the assessor’s guide

• The learner can see clearly how their work measures up to the criteria.

Fair and equitable

• Assessors will treat all learners the same and use the same criteria for all learners

• Learners will be able to compare their assessments and clearly see that the criteria is equitable

The assessor’s guide

Online link

The “I’ll never...” exercise

Learning styles

• People learn in different ways

• How people learn should affect how we train

Honey and Mumford’s learning styles

The activist learner

• Activists involve themselves fully and without bias in new experiences. They enjoy the here and now, and are happy to be dominated by immediate experiences. They are open-minded, not sceptical, and this tends to make them enthusiastic about anything new.

The pragmatist

• Pragmatists are keen on trying out ideas, theories and techniques to see if they work in practice. They positively search out new ideas and take the first opportunity to experiment with applications. They are the sort of people who return from courses brimming with new ideas that they want to try out in practice. " and "If it works it's good".

The reflector

• Reflectors like to stand back to ponder experiences and observe them from many different perspectives. They collect data, both first hand and from others, and prefer to think about it thoroughly before coming to a conclusion.

The theorist

• Theorists adapt and integrate observations into complex but logically sound theories. They think problems through in a vertical, step-by-step logical way. They tend to be perfectionists who won’t rest easy until things are tidy and fit into a rational scheme.

Good feedback

Principles of good feedback

• Allow good time• Avoid feedback overload• Always give constructive feedback• Create a positive attitude about learning• Use the sandwich technique:

Positive + constructive negative + positive

Scenario 1:

• Your Aunt Maud has knitted you a new sweater which is circa 1970 in design and feel. It’s not your style at all. You have already politely thanked her and put the sweater to the back of your wardrobe. Today, Maud tells you that she is saving her pension to buy more wool to knit you a matching hat and glove set. You know Maud is short of cash. How do you give her feedback?!

Scenario 2:

• Your neighbour has been feeding your cats each time you go away for the last 10 years. Recently your cat developed an illness which means that it must have a tablet twice a day. Your neighbour seemed happy to do this but on return from your holiday, you notice that there are 5 more tablets than there should be left in the packet. You are away again next month and your neighbour is your only option. How do you give feedback?

Scenario 3:

• Your teenage son has hit adolescence with a vengeance! All of a sudden, he has developed body odour and is blissfully unaware of the fact. You notice that his friends are commenting to each other. He was dumped by his girlfriend recently and so is feeling even more sensitive than usual. How do you give him feedback?

Scenario 4:

• Your partner or best friend has been given an award for their performance at work. It’s quite a big deal and they have asked you to come to the dinner dance where they have to accept the award and make an acceptance speech. On the morning of the ceremony, they run their speech by you. You think it is dreadful - awful jokes and far too long. You know how important it is for them to impress as their boss is talking about promotion. How do you give feedback?

Scenario 5:

• Your partner or best friend has a new dress. She asks you how she looks. You think the dress is very unflattering indeed. How do you give feedback?

Understanding the agendas and resources

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