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Age, Language, Location, Employment, Income, Financial ‘Capability’ (Literacy)
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Lack access to safe, affordable & appropriate financial services from mainstream
17.7% , growing
Source: ‘Measuring Financial Exclusion in Australia’ NAB June 2013
43.2% Indigenous
Key:
‘Wicked’ problem
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FINANCIAL EXCLUSION IN AUSTRALIAA growing ‘Under-banked’ population…
Wellbeing
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ECONOMICS 101What is money?
Source: Vinita Godinho PhD, ASIC Conference Alice Springs 23 October 2013
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Source: Adapted from “Measuring Financial Capability – an exploratory study” FSA 2005
SkillsKnowledge & Understanding
Confidence & Attitudes
Experiences & Circumstances Personality
Behaviour
influenceinfluence
influenceinfluence
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• Managing Money• Planning Ahead• Choosing Products• Staying Informed
FINANCIAL CAPABILITYMaking informed decisions about money…
Financial Capability Design of products & services Consumer education
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INDIGENOUS LENSWhat does Financial Inclusion look like?
• Understanding of money
4Source: Vinita Godinho PhD, ASIC Conference Alice Springs 23 October 2013
• Policy Implications
• Culture as enabler, not a barrier, for inclusion
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‘INDIGENOUS MONEY’ Culturally Distinctive vs. mainstream Australia…
Money is not top priority, caring for family is..
Medium of relationships, not exchange. One of many resources..
Domestic boundary: large & fluid, financial unit is not nuclear household..
Phase 1:
RemoteSource: Vinita Godinho PhD, ASIC Conference Alice Springs 23 October 2013
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‘INDIGENOUS MONEY’ Culturally Distinctive vs. mainstream Australia…
Imposed from outside culture, history, disconnect from knowledge systems (trade)
Money seen as problem, lacks ‘social legitimacy’
• Role of elders• Learning by doing• Respect, value• Confidence• Control vs. Share• Growing money
Source: Vinita Godinho PhD, ASIC Conference Alice Springs 23 October 2013
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‘INDIGECONOMICS’ 101 What is money?
Source: Vinita Godinho PhD, ASIC Conference Alice Springs 23 October 2013
Phase 1:
Remote
Medium of relationships, not just exchange..
Family is store of value..
Caring is the unit of account..
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Domestic financial unit = Household
cluster
Money is for caring, one of
many resources
Disconnect from knowledge , role
of elders
Control vs. share, Respect, value,
confidence
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‘INDIGENOUS BANKING’Distinctive Pattern vs. mainstream Australia…
Confusion about the ‘money story’, lower respect and value for
money
Passwords & user IDs are routinely shared amongst
family & kin
Difficult to control own money whilst
maintaining relationships
Repeated Balance
Enquiries
Privacy & security concerns
All money is removed from
account
Pre-allocate money to regular
expenses
Maintain Multiple Bank Accounts to
‘hide’ money
Incur higher fees (eg. ATM fees, interest rates)
Difficult to ‘know, grow & control’ money
‘Chuck-in’ style
Source: Vinita Godinho PhD, ASIC Conference Alice Springs 23 October 2013
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‘INDIGENOUS FINANCIAL INCLUSION’ ‘Culturally Appropriate’ Policy Design…
PRODUCT DESIGN
REMOTE DELIVERY
CAPABILITY
‘UNDER-BANKED’ POLICY
Source: Vinita Godinho PhD, ASIC Conference Alice Springs 23 October 2013
• Role of Elders• Money is for Caring
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INDIGENOUS FINANCIAL CAPABILITYCulturally Distinctive vs. mainstream Australia…
Confidence & Attitudes
Experiences & Circumstances
Personality
Behaviour
3 ke
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ility
• Managing Money• Planning Ahead• Choosing Products• Staying Informed
CULTURE
• Empower Elders• Individual Obligations• Collective Support
• Respect & Value of money• Positive Social norms• Know, Grow & Control money
• Connect & Build on Traditional knowledge
Skills
Money is a Valued resource, Enabler to achieve ‘own’ goals
Knowledge & Understanding
Source: Vinita Godinho PhD, ASIC Conference Alice Springs 23 October 2013
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INDIGENOUS FINANCIAL CAPABILITY‘Culturally Appropriate’ Design…
Source: Vinita Godinho PhD, ASIC Conference Alice Springs 23 October 2013
Build on & connect to traditional knowledge
Role of Elders in Financial Capability
Know, Grow & Control Money
Money is for caring – achieve
own goals
Elders are vital,Role model & support
Money is a resource, Rights & Obligations
Saving is Caring
Individual Obligations,
Collective Benefit
Collective support to achieve goals
Care for Oneself to
Care for Others
Goal-oriented Savings
Build elders’ capability
Practise skills in family
Allocate, Manage & Preserve
Manage moneyto
Manage Life