Who am I? ✓ Coaching since 2001
✓ Passionate about Solution Focus
✓ Mentor ocean swimmers
✓ Live in Sydney – husband & 2 daughters
✓ Advisory Board – Health and Safety Index
7,500 leaders1,500 coaching hrs
• In pairs - Warm up – What are you most please about with your mentoring relationship? And best hopes for today’s session?
• Debrief in full group- what are your best hopes from today’s session?
• Check in - In groups of 4 – What has worked so far? List 20 things! All the detail!
• Debrief in full group
• New groups of 4 - What questions do you have?
• Full group – your questions – things to clarify
• Being solution fcused – Where do you focus the conversation
Agenda
Problem talk creates problems, solution talk creates solutions.
Steve de Shazer
Today
• Problem talk versus Solution talk – what is the difference?
• What is Solution Focus?
• Where do you orient your conversations?
• How do you listen?
• Your reflections
• In pairs - Warm up – What are you most please about with your mentoring relationship? And best hopes for today’s session?
• Debrief in full group- what are your best hopes from today’s session?
• Check in - In groups of 4 – What has worked so far? List 20 things! All the detail!
• Debrief in full group
• New groups of 4 - What questions do you have?
• Full group – your questions – things to clarify
• Being solution fcused – Where do you focus the conversation
Agenda
Before we begin…..
• How will we know that today’s
session has been useful?
• What are you curious about?
Put in chat
➢ What would you like to achieve
in relation to this?
➢ If this was working well what would be happening?
➢ Can you think of a time, in the past, when you handled this challenge, or something similar, successfully?
➢ What would others notice if you were managing this challenge?
➢ If you could take just one single action to move this
Where do you focus your conversations?
Good Stuff orWhat’s wanted
Not so good stuff or What is not wanted
Content axis
POSITIVE CONTENT
NEGATIVE CONTENT
PAST FUTURE2 1
3 4Dialogic orientation quadrant (DOQ) (Moon, 2017)
Where do you focus your conversations?
What works well already Resourceful past
2 1
3 4
Preferred Future
Causes of unwanted –Problem past
The unwanted continues
Dialogic orientation quadrant (DOQ) (Moon, 2017)
Where do you focus your conversations?
What is Solution Focus?
“Change is happeningall the time…The simple way to change is to notice the useful change and amplify it.”
McKergow & Clarke (2007)
• What’s wrong?
• What needs fixing?
• Blame and control
• Causes in the past
• The expert knows best
• Deficits and weaknesses
• Complication
• Definitions
Problem Focus
• What’s wanted
• What’s working
• Progress
• Influence
• Collaboration
• Resources and strengths
• Simplicity
• Actions
Solution Focus
Problem Focus or Solution Focus?
Solution Focus Assumptions
➢The other person has competence, strengths and resourcefulness
➢The other person is the expert in their own context/world
➢We focus on what is right, not what is wrong: it is about finding
what works.
➢Emphasis on application: noticing exceptions and useful change
➢The conversation is about learning it occurs through action,
noticing and reflecting on action
• In pairs - Warm up – What are you most please about with your mentoring relationship? And best hopes for today’s session?
• Debrief in full group- what are your best hopes from today’s session?
• Check in - In groups of 4 – What has worked so far? List 20 things! All the detail!
• Debrief in full group
• New groups of 4 - What questions do you have?
• Full group – your questions – things to clarify
• Being solution fcused – Where do you focus the conversation
AgendaSolution Focused conversations
Problem talk creates problems, solution talk creates solutions.
Steve de Shazer
• Listen - they have a problem
• Listen - they are a problem
• Listen for their brilliance – listening for the superhero!
How do you listen?
In summary
•Simplicity
•Working with what is there
•Validating and highlighting already good practice
Annette Gray Leadership Coach, Facilitator and Speaker
0410 615 889Annette Gray Consulting
www.annettegray.com.au
✓ Leader as Coach programs✓ Mentoring programs✓ Group/Team Coaching✓ Individual Coaching