Finhouse – Magus Indexer Summary • The charts provide a variety of insights into the nature of the Finhouse organisation, in respect of its capacity to adapt to a changing environment. These show differences by level and by department. • By convention, Level 0 is the most senior level – the Managing Director or CEO. Lower levels do not refer to seniority or size of salary, but reporting distance from level 0. For example, in Finhouse, all Directors are in Level 1, but so is the MD’s PA and two financial specialists who provide advice on actuarial policy. • Not all departmental charts are included in this presentation. • In polar charts, the bigger the spike, the bigger the problem.
Transcript
Finhouse – Magus Indexer Summary
• The charts provide a variety of insights into the nature of the Finhouse organisation, in respect of its capacity to adapt to a changing environment. These show differences by level and by department.
• By convention, Level 0 is the most senior level – the Managing Director or CEO. Lower levels do not refer to seniority or size of salary, but reporting distance from level 0. For example, in Finhouse, all Directors are in Level 1, but so is the MD’s PA and two financial specialists who provide advice on actuarial policy.
• Not all departmental charts are included in this presentation.
• In polar charts, the bigger the spike, the bigger the problem.
Finhouse – Resilience Index
Note the lower index at lower
levels
Finhouse – Resilience Index Distribution
Note how a group of 17 people provided data that
translates to an almost perfect index
Finhouse – all departments This chart represents an average – whose
data generates a better picture, and
whose a worse picture?
Finhouse – all departments
The view from the top … close to perfection
Finhouse – all departments
Not much different …
Finhouse – all departments
Beginning to break …
Finhouse – all departmentsProblems beginning
to appear …
Finhouse – all departments
Serious problems appearing …
Finhouse – key departments
Most of the Directors are accountants
Finhouse – key departments Note the similar pattern to
Finance / Level 1
Finhouse – key departments Why the difference between two sales
groups
Finhouse – key departments And Own Products Marketing?
Finhouse – key departments What is the problem with EU Sales?
Finhouse – key departments This group in the Call Centre does exactly the
same job as the UK group
Finhouse – key departments Why the difference between two Call Centre groups?
Finhouse – Managers’ questions A mixed result – few extremes
Finhouse – Managers’ workplace contacts
A good result – lots of good visibility
Finhouse – relationships with customers
Even better – good, long-term relationships
Finhouse – approach to changeAlso looking good
Finhouse – first line supervisorsLack of clarity about
role?
Finhouse – appraisal styleMixed, but some shared
accountability …
Finhouse – appraisal focus… but mainly on short term, backward facing
numbers
Finhouse – approach to failuresNot bad, but a little mixed
Finhouse – management accountability
Even more mixed, and more lack of clarity about
roles?
Finhouse – operational decisionsSounds like managers
