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1 3/31/16 Shell trademarks used under licence
Sustaining a positive and
proactive health and safety culture
Fiona MurfittDr Andrea James
2016
DRIVEN BY PEOPLE
2 3/31/16
Overview
• Improvement is about change • Implications of a change journey on health and safety • Integrated model for building and sustaining change – Individual,
Organisational, Social • Creating value: For all of your stakeholders • An integrated wellness programme: A case study
• From compliance to commitment: Good practice optimises performance
• The tipping point: Focus on beyond prevention to what is possible
DRIVEN BY PEOPLE
3 3/31/16
Health and safety improvement requires change
Organisational level • Structural • Climatic • Cultural
Individual level • Behavioural • Cognitive • Social
Ul#mately this involves a ‘people change’ process
DRIVEN BY PEOPLE
4 3/31/16
Health & Safety is a Change Journey
• For change to occur a person (& the org) must have a value for the change • Helps us understand the various stages we all go through
Procheska & DiClement, 1992
DRIVEN BY PEOPLE
5 3/31/16
For your health & safety culture to align, people must have a value for what is trying to be achieved
Integrated Model for Sustaining Health & Safety
DRIVEN BY PEOPLE
6 3/31/16
The Social Side of WHS (The Social Context)
• Workplaces are human institutions with their own set of informal, unwritten social norms which operate in parallel to formal rules
• How do you behave in a lift with other people?
• What are the social norms in your business?
What are the implications for this particularly when considering an integrated approach to wellness?
DRIVEN BY PEOPLE
7 3/31/16
A Case study: Dr Andrea James
ENERGISE An integrated Approach to
Wellness (HR/HSSE/CX/Business)
DRIVEN BY PEOPLE
8 3/31/16
Achieving wellbeing through change
Pre – contempla#on
Organisa6onal values
Value proposi6on
Prior experience/Industry trends
Contempla#on
Objec6ves
Research evidence incl ROI
Building the business case
Adop#on
Wellness champions/ambassadors
Strong management engagement
Accessibility for all
Planning
Strategy/Integra6on Linked to other systems/programs
Baseline health status
External partners/exper6se
ENERGISE
DRIVEN BY PEOPLE
10 3/31/16
Achieving wellbeing through change
Pre – contempla#on
Organisa6onal values
Value proposi6on
Prior experience/Industry trends
Contempla#on
Objec6ves
Research evidence incl ROI
Building the business case
Adop#on
Wellness champions/ambassadors
Strong management engagement
Accessibility for all
Planning
Strategy/Integra6on Linked to other systems/programs
Baseline health status
External partners/exper6se
ENERGISE
DRIVEN BY PEOPLE
11 3/31/16
An Integrated Approach to Wellness
Org. Mental Wellbeing
Org. Physical Wellbeing Individual
Mental Wellbeing
Individual Safety
(Personal Safety)
Workplace Enviro. Community
& Culture
DRIVEN BY PEOPLE
12 3/31/16
Compliance to Commitment
• Compliance: Told and made to happen • Commitment: Is an individual choice that drives optimization
Commitment “I WANT to”
Compliance “I HAVE to”
Cultural Bridge
DRIVEN BY PEOPLE
13 3/31/16
Good Health & Safety = Good business
Ownership
Performance
Op#misa#on
Org & Cost Effec#veness
Morale
As Incidents and injuries reduce
DRIVEN BY PEOPLE