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Fiona Murfitt - Viva Energy Australia - Developing a positive and proactive culture

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Shell trademarks used under licence Sustaining a positive and proactive health and safety culture Fiona Murfitt Dr Andrea James 2016 DRIVEN BY PEOPLE
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1 3/31/16 Shell trademarks used under licence

Sustaining a positive and

proactive health and safety culture

Fiona MurfittDr Andrea James

2016

DRIVEN  BY  PEOPLE

2 3/31/16

Overview

•  Improvement is about change •  Implications of a change journey on health and safety •  Integrated model for building and sustaining change – Individual,

Organisational, Social •  Creating value: For all of your stakeholders •  An integrated wellness programme: A case study

•  From compliance to commitment: Good practice optimises performance

•  The tipping point: Focus on beyond prevention to what is possible

DRIVEN  BY  PEOPLE

3 3/31/16

Health and safety improvement requires change

Organisational level •  Structural •  Climatic •  Cultural

Individual level •  Behavioural •  Cognitive •  Social

Ul#mately  this  involves  a  ‘people  change’  process

DRIVEN  BY  PEOPLE

4 3/31/16

Health & Safety is a Change Journey

•  For change to occur a person (& the org) must have a value for the change •  Helps us understand the various stages we all go through

Procheska  &  DiClement,  1992

DRIVEN  BY  PEOPLE

5 3/31/16

For your health & safety culture to align, people must have a value for what is trying to be achieved

Integrated Model for Sustaining Health & Safety

DRIVEN  BY  PEOPLE

6 3/31/16

The Social Side of WHS (The Social Context)

•  Workplaces are human institutions with their own set of informal, unwritten social norms which operate in parallel to formal rules

•  How do you behave in a lift with other people?

•  What are the social norms in your business?

What are the implications for this particularly when considering an integrated approach to wellness?

DRIVEN  BY  PEOPLE

7 3/31/16

A Case study: Dr Andrea James

ENERGISE   An  integrated  Approach  to

Wellness  (HR/HSSE/CX/Business)

DRIVEN  BY  PEOPLE

8 3/31/16

Achieving wellbeing through change

Pre  –  contempla#on

Organisa6onal  values  

Value  proposi6on

Prior  experience/Industry  trends    

Contempla#on

Objec6ves

Research  evidence  incl  ROI

Building  the  business  case

Adop#on

Wellness  champions/ambassadors

Strong  management  engagement

Accessibility  for  all

Planning

Strategy/Integra6on Linked  to  other  systems/programs

Baseline  health  status

External  partners/exper6se

ENERGISE

DRIVEN  BY  PEOPLE

9 3/31/16

Some of the data: Source BeyondBlue

DRIVEN  BY  PEOPLE

10 3/31/16

Achieving wellbeing through change

Pre  –  contempla#on

Organisa6onal  values  

Value  proposi6on

Prior  experience/Industry  trends    

Contempla#on

Objec6ves

Research  evidence  incl  ROI

Building  the  business  case

Adop#on

Wellness  champions/ambassadors

Strong  management  engagement

Accessibility  for  all

Planning

Strategy/Integra6on Linked  to  other  systems/programs

Baseline  health  status

External  partners/exper6se

ENERGISE

DRIVEN  BY  PEOPLE

11 3/31/16

An Integrated Approach to Wellness

Org. Mental   Wellbeing

Org. Physical Wellbeing Individual  

Mental   Wellbeing

Individual                      Safety  

(Personal   Safety)

Workplace        Enviro. Community  

               &  Culture

DRIVEN  BY  PEOPLE

12 3/31/16

Compliance to Commitment

•  Compliance: Told and made to happen •  Commitment: Is an individual choice that drives optimization

Commitment “I  WANT  to”

Compliance “I  HAVE  to”

Cultural   Bridge

DRIVEN  BY  PEOPLE

13 3/31/16

Good Health & Safety = Good business

Ownership

Performance

Op#misa#on

Org  &  Cost  Effec#veness

Morale

As  Incidents  and  injuries  reduce  

DRIVEN  BY  PEOPLE

14 3/31/16

A Culture develops one person at a time

DRIVEN  BY  PEOPLE

15 3/31/16

THANK  YOU

DRIVEN  BY  PEOPLE


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