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1/3 T T T e e e c c c h h h n n n i i i c c c a a a l l l I I I n n n f f f o o o r r r m m m a a a t t t i i i o o o n n n Issued by : OP support Div 1 Issued on : 2011/04/11 No. : TNBT1100046ENxx Product Model : C353/ C650/C220/C652/C652DS/423/652 series Category : Print Quality Hardware Software Network Others Classification : Trouble shooting Instruction Reference Others Information for : Technical Support On-Site Repair Workshop Repair Others Subject: Release of New FW to cancel life stop and to eliminate life notice This document is to instruct the implementation of new FW which have functions to cancel “life stop” of PM units and to eliminate the displayed message for life end on C353/C650/C220/C652/C652DS/423/652 series product. Purpose of FW Currently several models of MFP displays the life attention message when the PM unit (e.g. IU, Fusing unit etc.) reach the specific yield and stops printing afterwards. When the customers notice the massage, they call service tech. to replace unit and service tech. has to visit the customer before MFP stops even though the quality still meets customer’s expectation. Due to this work of MFP, service tech. has very little flexibility to arrange service visit effectively. With new FW we introduce in this document, it is possible to cancel “life stop” and to eliminate the life attention message on the MFP display. By implementing this FW, each service tech. will be able to have initiative to manage service visit and to decide replacing the units proactively with careful watching the condition of the machine and reviewing customer’s expectation of the product quality. Function of New FW Following function is implemented with C353/C650/C220/C652/C652DS/423/652 series product. (Some of them are previously available on a part of the models though.) 1. Service choice is available to cancel “life stop” for following unit. - IU/ Drum Unit/ Developing Unit/ Developer/ Transfer Belt Unit/ Fusing Unit 2. Service choice is available to eliminate life attention message for following unit. - IU/ Drum Unit/ Developing Unit/ Developer/ Transfer Belt Unit/ Fusing Unit/ Toner low Note: ・ When eliminating the life attention massage but fail to cancel “life stop”, MFP will stop working without attention when reaching life stop value. Be sure to cancel life stop whenever setting no life attention display. ・ Regardless service choice setting, oiled icon will be displayed when the unit reach the life. ・ For the unit whose life attention message is set as “No Display”, “ * (asterisk) will be indicated next to the life counter on “Machine Management List”. ・ The choice is effective only in panel display. The notice on CSRC, Fiery panel display, PSWC, and MIB etc. are same as before. ・ Only for 423/652 series, it is possible to report the settings to CSRC center about the display message. Turn No.8 of [Center Notifi. Item] on Notification Setting in case of unilateral communication. 3. Service choice is available to invalid the function to change life status of the unit from “life” to “print prohibition” when any of the other units reach “print prohibition”. (mutual "print prohibition" control) 4. Following measures for field issue on C353/C253/C203 are included in “Engine Dip SW”. - Change the temperature of lower roller of fusing section from150 to 140 degree(DLBT1001563ENxx) - Retry SOS error in the initial operation of the machine.( DLBT0902968ENxx) - Change toner low detection timing earlier. ( DLBT0902968ENxx) Applicable FW Version/ DL No. Model FW version Download database No. Model FW version Download database No. bizhub C203 GR1-R6 bizhub C451 DLBT1101116ENxx bizhub C253 GQ1-R6 bizhub C550 DLBT1101115ENxx bizhub C353 GP1-R6 bizhub C650 DLBT1101114ENxx bizhub C220 bizhub C452 bizhub C280 bizhub C552 bizhub C360 bizhub C652 bizhub 223 bizhub C552DS bizhub 283 bizhub C652DS bizhub 363 bizhub 552 bizhub 423 bizhub 652 DLBT1101117ENxx GP1-R6 GC1-C2 DLBT1100933ENｘｘ GC1-C2 GC1-C2 DLBT1100939ENxx DLBT1100934ENxx DLBT1100935ENxx GC1-F4 DLBT1101057EN*
