First, back to the basics First, back to the basics – then on to Zero– then on to Zero

Bill ArnoldGM Upstream HSE

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BackgroundBackground

UK S North Sea TRR per 200,000 Work Hrs

0.0

1.0

2.0

3.0

4.0

5.0

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

• 38 offshore platforms• 11 subsea developments• Three manned complexes• Onshore gas terminal• 1600 kms of pipelines• 9 compression trains• 23 turbo prime movers• 600 people

Safety learned through personal experiences with safety leaders

• 71 offshore platforms• Two manned complexes• Onshore supply base• Self-sustained business facility• Offshore oil storage• Multi-cultural workforce• Seven languages• 1200 people

Dubai TRR PER 200,000 Work Hours

0.37

0.26

0.13

0 0 0

0.69

0.51

0.78

0.46

0

0.13

0.17

0.44

0

0.2

0.4

0.6

0.8

1

2001 2002 2003 2004 2005 2006 2007

EMPLOYEE TRR

CONTRACTOR TRR

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Back to the BasicsBack to the Basics

• Safety is not rocket science • Make safety personal• Start by getting the basics right

– Management commitment

– Strong safety leadership

– Effective communication

– Engaged workforce

– Enabling systems

– Hold people accountable

– Maintain process safety focus

• Reward and celebrate success

Safety is more than just a priority – it is a core value

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Safety is a JourneySafety is a Journey

• Safety culture step-change stages1. Openly commit to the journey

2. Continuous improvement

3. Zero incident culture• Safety is a value• Target zero

Early on – think of it as a marathon, not a sprint

TRIR per 200,000 hours worked

0.0

1.0

2.0

3.0

4.0

5.0

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005

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“Perfection is not attainable, but if we chase perfection, we can catch excellence.”

Quote by: Vince Lombardi

• In safety, perfection (zero) is attainable

• As we strive for perfection, we’ll at least achieve excellence

• The goal is zero

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Get the Priorities RightGet the Priorities Right

A safe operation will achieve excellence

• Clearly articulate your expectations– Safety comes before profits

• Leadership must demonstrate their commitment

• Take your message to the shop floor• Empower the workforce to intervene in

unsafe situations– Condition of employment

– Without repercussions

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Top Down – Bottom UPTop Down – Bottom UP

You will revel in the workforce’s energy for safety

• Safety must start at the top– Unwavering management commitment

• Enroll and engage your workforce• Acknowledge and reward good safety

behaviors• Don’t push programs down – instead,

allow a “Bottom Up” approach • The workforce will take ownership• They will exceed your expectations

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Push Down the “A” in SafetyPush Down the “A” in Safety

Everyone is accountable for their own actions

• People must be held accountable for safety– Clearly communicate who is

accountable - provide support, but hold them accountable

• Governance through auditable management system standards

• The Safety Triangle• Listen to your “internal risk

register” • If you see it, you own it!

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CommunicationCommunication

Effective two-way communication is paramount to a healthy safety culture

• Communication is the vehicle that navigates the workforce throughout your journey

• Workforce is listening to every word• Make safety first on your agenda• Interject safety into all areas of your

business reviews• Build a communication strategy and vary

the forms of communication– Town halls– Videos– Letters– Emails– Newsletters

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Safety In NumbersSafety In Numbers

A step-change in performance is hiding in the data

• You must delve into the numbers• Trend historical statistical data to help

predict exposure• Focus safety training and awareness to

correct trends– Winter : slips on ice

– Summer : heat exhaustion

– Fall : driving accidents

• To sustain improvement, shift focus to leading indicator metrics

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Short Visible MilestonesShort Visible Milestones

Keep people talking about the next milestone

• Targets are just within reach• The leadership team sets the

milestones• Focus on high exposure

areas • Milestones should be visible

to the entire workforce• Motivates the workforce• Celebrate each success –

then re-focus on the next one

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Get VisualGet Visual

Play on the emotional repercussions of not working safely

• Visual reminders are key to eliminating incidents from routine tasks

• Place the posters in areas where routine tasks take place

• Stimulate minds before performing the task

• Keep the posters fresh• Allow the workforce to

create their own posters

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Badgeless WorkforceBadgeless Workforce

• Contractor safety is always a key focus area– Contractors are at highest risk– Unfamiliar work environment– Potential for the “can do – must do”

attitude

• Safety is equal to contractors and employees alike

• Contractors must feel just as empowered to stop unsafe acts

• They must feel they are part of the team – “One Team”

• Green hat policy

“Alone we can do so little; together we can do so much.”

Quote by: Helen Keller

“A successful team is a group of many hands, but of one mind.”

Quote by: Bill Bethel

Injuries don’t just change statistics; they change lives

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Have Fun but Expect the UnexpectedHave Fun but Expect the Unexpected

Keep an eye on those routine tasks – complacency is lurking

• Make safety fun – challenge the workforce

• Keep safety fresh – think outside the box for new ideas

• Must keep up your guard • Build solid systems and governances to

protect against incidents• We are creatures of habit – find a way to

sustain the focus and it will become second nature

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Process SafetyProcess Safety

Containment is the nature of our business

• Leadership must not lose sight of process safety

• Eliminating personal injuries is of utmost importance, however, preventing process safety incidents is imperative

• Process safety is the elimination of losses of containment that have the potential to become a catastrophic incident

• Process safety is managed through sound standards, systems, processes and controls

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CelebrateCelebrate SuccessSuccess

You need to keep your most important asset motivated

• Take time to celebrate your success– Be prompt and appropriate

• Safety is hard work, you need to provide encouragement along the way

• Gives the workforce a chance to reflect on their accomplishments

• Celebrations take on all forms:– A simple “well done” to large celebrations

• Include everyone in the celebration – safety is all-inclusive

• Safety is all about people – reward your best assets

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In ClosingIn Closing

There are no secrets in safety – so steal shamelessly

• There are no secrets when it comes to safety• We as an industry need to openly share safety

best practices • Shame on us if we are withholding a good idea

that could have prevented a fatality• Nothing new – just the basics

– Create and fuel the passion for safety– Provide unwavering support – Demonstrate your commitment– Communicate effectively – Get the workforce engaged– Hold people accountable– Ensure effective enabling systems– Retain focus on Process Safety exposure

• Start planning the big celebration

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