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ISE Cards ISE Cards

Issuing Office Tutorial

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Welcome Welcome

We have tried to create a simple We have tried to create a simple overview about the ISE Card to help you overview about the ISE Card to help you to reach a better understanding about to reach a better understanding about what the ISE Card is and how it can help what the ISE Card is and how it can help students, faculty members or youths students, faculty members or youths who are planning to travel or study who are planning to travel or study abroad. We hope you enjoy the abroad. We hope you enjoy the presentation and look forward to presentation and look forward to welcoming you as a new ISE Expert!welcoming you as a new ISE Expert!

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What is an ISE Card?What is an ISE Card? ISE stands for International Student Exchange. Even though

“student” is in the name, there are three versions of the ISE Card. One is for faculty members, one is for students (of any age) and one is for youths (between the age of 12 and 26).

The ISE Card was created as a way to help those who were traveling to be able to save some money by receiving special discounted rates at overseas locations simply by presenting their card. Eventually these benefits grew to include medical & evacuation coverage, an emergency hotline, and airline bankruptcy protection.

The best description of an ISE Card is as an International ID that is recognized worldwide and comes with all of the above benefits. ISE Cards are currently being issued in over 50 countries worldwide.

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OverviewOverviewTo begin, we will highlight some of the

pieces that contribute to making the ISE Card one of the best International ID Cards in the world…

AirlineBankruptc

y Protection

ISE Validity

Issuing office

support

Discount Guarante

e

Evacuation Coverage

ISE Contributions

Medical Benefits

Emergency Hotline

ISE Discounts

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ISE DiscountsISE DiscountsISE Cardholders are eligible

to receive amazing discounts at a wide variety of international locations! A complete listing may be found at: www.isecard.com

Some highlighted ISE discounts:

50% off on ALL major sites in Egypt including the Pyramids, Abu Simbel and the Egyptian Museum!

Special rates for a one-way pass on the Eurostar train that runs underneath the English Channel connecting France and England!

50% off on all long-haul rail journeys throughout Australia!

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Medical BenefitsMedical BenefitsEach ISE Cardholder automatically receives up to US$2,000 in

basic medical coverage simply by owning an ISE Card.

Six things to remember:

The Cardholder pays the first US$100 (US$100 deductible) and then receives as much as he/she needs up to the US$2,000 amount.

There is no restriction on how much of the US$2,000 may be awarded per day-this is nice for short hospital stays….

ISE Cardholders must keep all receipts and submit them to the ISE Head office once their trip is over to receive reimbursement.

No pre-existing conditions are covered by this plan, which is administered by Worldwide Assistance.

In emergency situations, payment can be guaranteed by Worldwide Assistance to the health care provider.

Cardholders must first submit their claim to their primary insurance provider and ISE cards will reimburse up to US$2000 of any amounts not paid.

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Emergency HotlineEmergency Hotline Each ISE Cardholder has

access to a 24-hour, toll-free emergency hotline that may be called from anywhere in the world.

The hotline number is found on the back of each ISE Card, and 24 different languages are spoken by the Worldwide Assistance representatives, so foreign cardholders need not worry about calling.

The phone line may be used for travel assistance needs as well as medical and legal emergencies.

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Evacuation CoverageEvacuation CoverageEach ISE Cardholder automatically receives up to $5000 US

in evacuation coverage through Worldwide Assistance.

$100 deductible Cardholders will receive as much of the $5000 as is

needed This coverage is beneficial for situations in which

cardholders get stranded and need to be “rescued”.

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Discount GuaranteeDiscount Guarantee

ISE guarantees all of its discounts.

If ISE Cardholders do not receive a discount at a location listed on the ISE website, they will receive double their money-back. Therefore, cardholders can feel confident that ISE stands behind its reputation and will do whatever it can to try to make their travel experience a pleasant one.

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Airline Bankruptcy Airline Bankruptcy ProtectionProtection

Each ISE Cardholder automatically receives up to US$2,000 in airline bankruptcy protection.

If an airline goes bankrupt and a cardholder is left stranded, all they need to do is call the hotline number and they will be able to use as much of the US$2,000 as they need in order to make other arrangements to get back home.

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ISE ContributionsISE Contributions

ISE is dedicated to increasing student awareness about the world and the plights of those living in situations less fortunate than their own. That is why ISE supports UNICEF. For every dollar that is contributed by our cardholders to help a child, ISE Cards matches that amount and adds two dollars more.

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ISE ValidityISE Validity Each ISE Card is valid

for one full year from the date of purchase.

All ISE Cards must be “activated” after being issued in order to be valid. Cardholders or issuing offices may go to: www.isecard.com and click on “Activate your ISE Card” to fill out the online form.

ISE Cardholders with cards that have not been activated may not receive all of the benefits that come with their ISE Card.

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Issuing Office SupportIssuing Office Support ISE offers continual support to all of its issuing

offices. If there is ever a question or concern, we welcome you to write us at: info@isecard.com and we will get back to you promptly.

In the next section we will cover the following topics in more detail:

Issuing Office Questions

Issuing ISE Cards Online resources for agents How to add discounts

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Issuing ISE CardsIssuing ISE CardsFive important points to remember:

ISE Cards must only be issued to those who can prove their student, faculty or youth status.

When you make a mistake on a card, keep it and send it back to the ISE Head office for credit.

Don’t give cardholders a blank card. They can add their photo-that’s it!

Sell ISE Cards in any way you like…in a package, individually, or give them away as a promotion!

There is a minimum order of 50 cards. Orders can be placed by either calling the Head office, writing an e-mail, or filling out an order form at: www.isecard.com/agents

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Issuing ISE CardsIssuing ISE Cards

And just a few more points…..

The ISE Card normally retails for $25.00 US but you can sell it for whatever amount you like.

The difference between Students and Youths is that Students can be of ANY AGE and Youths must be between the age of 12 and 26.

When describing the ISE Card, it’s best if you mention that it is an International ID Card in addition to all of its other benefits.

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Online Resources for Online Resources for AgentsAgents

For downloadable images of the ISE Card, ISE logo, posters, brochures, marketing photos, ISE

wallpaper, decals, banner images, and ISE stationary, remember the following website:

www.isecard.com/agentresources/artwork

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How to Add DiscountsHow to Add Discounts If you want to increase the number of

ISE discounts in your area, get involved by telling your favorite restaurant, café, or local museum about us!

We will list any location free of charge on the ISE website, and the discount can be any amount.

To sign-up, all they have to do is fill-out an online form at: www.isecard.com/worldsignup

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ISE Cybermodel contestISE Cybermodel contest Every year, ISE holds a

contest in which students may send-in their photo in hopes of being selected as the ISE Model for that year

Photos are e-mailed to the ISE Head office and must be in the proper format as the photo that wins will be the photo that is used.

The winner will receive a free ISE Card as well as a complimentary round-trip airline ticket anywhere within their part of the world.

For additional information, go to: www.isecard.com

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Why do I need an ISE Card?Why do I need an ISE Card?This is a question that we receive quite often.

Below are a couple of possible answers:

“The ISE Card is an internationally recognized ID Card that clearly shows Student, Faculty or Youth status. This can be beneficial when traveling to foreign countries where any identification you may have in your native language might not be accepted or recognized as a legitimate ID.”

“The ISE Card identifies you as an international traveler. In addition, you will have all of the benefits of the medical coverage, airline bankruptcy protection, and 24-hour toll free hotline.”

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Thank you for taking the time to view our presentation. Feel free to use it as a reference for when you take the ISE

Questionnaire. We hope that you now have a basic understanding of what the benefits of

the ISE Card are and we wish you the best of luck and welcome you as an official ISE

issuing agent!Please click on the following link to begin the

Questionnaire:

http://www.isecard.com/isetest

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ISE Contact InformationISE Contact InformationInternational Student Exchange Cards, Inc.

11043 N. Saint Andrew’s WayScottsdale, Arizona 85254

USA

Phone:1-800-255-8000 (toll-free within USA)480-951-1177 (calls outside of USA)

Fax: 480-951-1216

E-mail: info@isecard.com

Website: www.isecard.com