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Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising...

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Five Bases of Power Five Bases of Power (Influence) (Influence) Reward power: Reward power: Promising or Promising or granting rewards. granting rewards. Coercive power: Coercive power: Threats or Threats or actual punishment. actual punishment. Legitimate power: Legitimate power: Based on Based on position or formal authority. position or formal authority. Expert power Expert power : : Influence based Influence based on being perceived as having on being perceived as having important knowledge or skill important knowledge or skill . . Referent power: Referent power: Power of Power of one’s personality (charisma). one’s personality (charisma).
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Page 1: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Five Bases of Power Five Bases of Power (Influence)(Influence)• Reward power:Reward power: Promising or Promising or

granting rewards.granting rewards.• Coercive power:Coercive power: Threats or Threats or

actual punishment.actual punishment.• Legitimate power:Legitimate power: Based on Based on

position or formal authority.position or formal authority.• Expert powerExpert power: : Influence based Influence based

on being perceived as having on being perceived as having important knowledge or skillimportant knowledge or skill..

• Referent power:Referent power: Power of Power of one’s personality (charisma).one’s personality (charisma).

Page 2: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Bases/Types of PowerBases/Types of Power

Positional - Likely ResponsePositional - Likely Response

Legitimate - ComplianceLegitimate - Compliance

Reward - ComplianceReward - Compliance

Coercive - ResistanceCoercive - Resistance

PersonalPersonal

Referent - CommitmentReferent - Commitment

Expert - CommitmentExpert - Commitment

Page 3: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Bases/Types of PowerBases/Types of Power Industrial Workers’ Industrial Workers’

Perceptions ofPerceptions of PreviousPrevious

Frequency of Use (Ranks)Frequency of Use (Ranks) StudentsStudents

Legitimate - 1Legitimate - 1 2 2

Reward - 3 3Reward - 3 3

Coercive - 5 5Coercive - 5 5

Referent - 4 4Referent - 4 4

Expert - 2 1Expert - 2 1

Page 4: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

More Types?More Types? Information?Information? Association?Association?

Page 5: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

General Strategies for Gaining General Strategies for Gaining PowerPower

These strategies work best when there is These strategies work best when there is

“ “non-substitutability”; i.e., others are non-substitutability”; i.e., others are dependent on youdependent on you for these things. for these things.

Provide Scarce ResourcesProvide Scarce Resources Provide InformationProvide Information Resolve Important ProblemsResolve Important Problems Reduce UncertaintyReduce Uncertainty

Page 6: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Politics in Org. DecisionsPolitics in Org. DecisionsQuestionnaireQuestionnaire

2 - Promotions2 - Promotions 10-Hiring10-Hiring 8-Pay8-Pay 6-Budget6-Budget 4-Facilities4-Facilities 3-Delegation3-Delegation

1-Interdept. 1-Interdept. Coord.Coord.

9-Personnel 9-Personnel PoliciesPolicies

11-Discipline11-Discipline 5-Work Appraisal5-Work Appraisal 7-Grievances7-Grievances

Page 7: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Organizational PoliticsOrganizational PoliticsOrganizational PoliticsOrganizational Politics

Organizational politicsOrganizational politics are the activities are the activities managers engage in to increase their power managers engage in to increase their power and use it to achieve their goals.and use it to achieve their goals.– Politics can be Politics can be negativenegative or or positivepositive..

» Political activity helps get things done that are not Political activity helps get things done that are not specifically assigned in job descriptions.specifically assigned in job descriptions.

» Political activity allows a manager to gain support for Political activity allows a manager to gain support for an idea, e.g., a needed change.an idea, e.g., a needed change.

Page 8: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Political BehaviorPolitical Behavior LeastLeast Political ( Political (PositivePositive Politics) Politics)– Personal Goals compatible with org’s.Personal Goals compatible with org’s.– Sanctioned use of power (Socialized)Sanctioned use of power (Socialized)» e.g., developing skills, using referent powere.g., developing skills, using referent power

Most Most Political (Political (NegativeNegative Politics) Politics)– Personal and Org. goals incompatiblePersonal and Org. goals incompatible– Unsanctioned use of power (Personalized)Unsanctioned use of power (Personalized)» e.g., withholding information, backstabbing, using e.g., withholding information, backstabbing, using

coercive powercoercive power

Page 9: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Political Strategies for Gaining Political Strategies for Gaining PowerPower

NetworkingNetworkingassociate with the right people (people associate with the right people (people

with the power or resources to help or with the power or resources to help or hurt you).hurt you).

– CoalescingCoalescing

combine resources with others to pursue combine resources with others to pursue common objectivescommon objectives

– Co-optingCo-opting

form alliances with those who are form alliances with those who are obstaclesobstacles

Page 10: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Managing Organizational PoliticsManaging Organizational Politics

Have rules, policies when appropriateHave rules, policies when appropriate Establish a climate of trustEstablish a climate of trust Make goals clearMake goals clear Measure and Reward performanceMeasure and Reward performance Stress teamwork over competitionStress teamwork over competition Break-up negative political factionsBreak-up negative political factions

Page 11: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Major Leadership Theory IssuesMajor Leadership Theory Issues Are leaders born that way or do they learn Are leaders born that way or do they learn

leadership behaviors? (Traits vs. Behaviors)leadership behaviors? (Traits vs. Behaviors) Is there one best way to lead in all situations? Is there one best way to lead in all situations?

(Universal vs. Contingency) (Universal vs. Contingency)– If Contingency, what variables are important?If Contingency, what variables are important?» e.g., Followers, Task, Environmente.g., Followers, Task, Environment

How much should the leader allow How much should the leader allow subordinates to participate in decisions?subordinates to participate in decisions?

How can you improve leadership?How can you improve leadership?

Page 12: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Types of Leadership TheoriesTypes of Leadership TheoriesTypes of Leadership TheoriesTypes of Leadership Theories

TraitsTraits

BehaviorsBehaviors

UniversalUniversal

Type I:Type I:Trait TheoriesTrait Theories

Type II:Type II:Ohio St., Mich., Ohio St., Mich.,

Lead. GridLead. Grid

ContingentContingent

Type III:Type III:FiedlerFiedler

Type IV:Type IV:Hersey-Blanch.,Hersey-Blanch.,

Path-Goal, VroomPath-Goal, Vroom

LeaderLeaderAttri-Attri-butesbutesStressedStressed

ApplicabilityApplicability

Page 13: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Types of Leadership TheoriesTypes of Leadership Theories

Trait Theories Trait Theories – e.g., Self-Confidence, Persistencee.g., Self-Confidence, Persistence– Don’t predict actions wellDon’t predict actions well– Don’t explain how traits translate into actionDon’t explain how traits translate into action

Universal TheoriesUniversal Theories– Research disprovesResearch disproves

Contingency-Style Theories (Type IV)Contingency-Style Theories (Type IV)– Most prevalent todayMost prevalent today

Page 14: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Traits thatTraits thatGenerally DifferentiateGenerally Differentiate

Leaders from NonleadersLeaders from Nonleaders DriveDrive Desire to LeadDesire to Lead Honesty and IntegrityHonesty and Integrity Self-ConfidenceSelf-Confidence IntelligenceIntelligence Job-Relevant KnowledgeJob-Relevant Knowledge

Page 15: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

2 Basic Leadership Styles2 Basic Leadership Styles(in Types II, III, and IV Theories)(in Types II, III, and IV Theories)

Category 1Category 1 Initiating Structure---Initiating Structure--- Job-Centered----------Job-Centered---------- Conc. for Production- Conc. for Production- Task-Oriented---------Task-Oriented--------- Directive----------------Directive----------------

Category 2Category 2 ConsiderationConsideration Employee-CenteredEmployee-Centered Concern for PeopleConcern for People Relationship-OrientedRelationship-Oriented SupportiveSupportive

Page 16: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

THE OHIO STATE MODEL OF THE OHIO STATE MODEL OF LEADER BEHAVIORSLEADER BEHAVIORS

Low InitiatingStructure

HighConsideration

High InitiatingStructure

LowConsideration

High InitiatingStructure

HighConsideration

Low InitiatingStructure

LowConsideration

High

Low

Low High

Consideration

Initiating Structure

Page 17: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Blake & Mouton’sBlake & Mouton’sLeadership GridLeadership Grid

HighHigh

HighHighLowLow

LowLow Concern for ProductionConcern for Production

Con

cern

for

Peo

ple

Con

cern

for

Peo

ple

Country Club Country Club ManagementManagement

Impoverished Impoverished ManagementManagement

Team Team ManagementManagement

Authority-Authority-Compliance Compliance ManagementManagement

Middle-of-Middle-of-the-Road the-Road ManagementManagement

Page 18: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Michigan Studies Michigan Studies

Employee-Centered LeadersEmployee-Centered Leaders Job-Centered Leaders Job-Centered Leaders

(Leaders are supposedly Either on (Leaders are supposedly Either on OR the other - These were OR the other - These were viewed as opposite extremes of viewed as opposite extremes of the same continuum - cf., Fiedler)the same continuum - cf., Fiedler)

Page 19: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Contingency ApproachesContingency Approaches

Identify relevant Identify relevant Situational Situational VariablesVariables and what and what Leader Leader Traits or StylesTraits or Styles are appropriate are appropriate for each.for each.

Page 20: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Situational VariablesSituational Variables FieldlerFieldler

– Leader-Member RelationsLeader-Member Relations– Task StructureTask Structure– Leader Position PowerLeader Position Power

Hersey and BlanchardHersey and Blanchard– Follower Readiness (Ability, Willingness)Follower Readiness (Ability, Willingness)

Path-Goal TheoryPath-Goal Theory– Subordinates’ Ability, PersonalitySubordinates’ Ability, Personality– EnvironmentEnvironment

» TaskTask» WorkGroupWorkGroup» Organization Authority SystemOrganization Authority System

VroomVroom– What is needed to facilitate a What is needed to facilitate a QualityQuality decision decision– What is needed to bolster employee What is needed to bolster employee MoraleMorale

Page 21: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Fiedler’s Contingency TheoryFiedler’s Contingency Theory (Type III Theory) (Type III Theory)

Situational VariablesSituational Variables Leader-Member Leader-Member

RelationsRelations

– Good vs. PoorGood vs. Poor Task StructureTask Structure

– Structured vs. Structured vs. UnstructuredUnstructured

Leader Position PowerLeader Position Power

– Strong vs. Weak Strong vs. Weak

Leader TraitsLeader Traits Relationship-oriented Relationship-oriented

(High LPC)(High LPC) Task-oriented (Low Task-oriented (Low

LPC)LPC)

(Fiedler believed it is easier (Fiedler believed it is easier to change a situation to change a situation than to change a leader)than to change a leader)

Page 22: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Fiedler’s Contingency TheoryFiedler’s Contingency TheoryPredictions:Predictions:

Task-Oriented LeadersTask-Oriented Leaders-Most effective when situation is -Most effective when situation is

either highly favorable or highly either highly favorable or highly unfavorable (research supports well)unfavorable (research supports well)

Relationship-Oriented LeadersRelationship-Oriented Leaders -Most effective when situation is -Most effective when situation is

moderately favorable moderately favorable (less research support)(less research support)

Page 23: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Hersey and Blanchard's Hersey and Blanchard's Situational Theory (Type IV)Situational Theory (Type IV)

Situational VariablesSituational Variables

Followers’ Readiness / Followers’ Readiness / Maturity is due to :Maturity is due to :

AbilityAbility WillingnessWillingness

Leader BehaviorsLeader Behaviors Task Behavior (High or Task Behavior (High or

Low)Low) Relationship Behavior Relationship Behavior

(High or Low)(High or Low)4 Combinations 4 Combinations Including:Including:

Telling (H-L)Telling (H-L)Selling (H-H)Selling (H-H)Participating (L-H)Participating (L-H)Delegating (L-L)Delegating (L-L)

Page 24: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Hersey & Blanchard’s Hersey & Blanchard’s Situational LeadershipSituational Leadership

HighRelationship

and->->->LowTask

HighTask

<-<-<-andHigh

Relationship

LowRelationship

<-<-<-andLowTask

HighTask

and->->->Low

Relationship

High Low

R4 R3 R2 R1

Moderate

Task BehaviorTask Behavior HighHigh

HighHigh

LowLow

Rel

atio

nsh

ip B

ehav

ior

Rel

atio

nsh

ip B

ehav

ior

Del

egat

ing

Del

egat

ing

Participatin

g

Participatin

g Selling

Selling

Telling

Telling

Page 25: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

SellingSellingS2S2

Explain decisions andExplain decisions and provide opportunity forprovide opportunity for

clarificationclarification

Hersey and Blanchard’s Hersey and Blanchard’s Situational Leadership TheorySituational Leadership Theory

ParticipatingParticipatingS3S3

Share ideas andShare ideas andfacilitate facilitate

decision makingdecision making

Follower-Directed Leader-DirectedFollower-Directed Leader-Directed

LowLow

LowLow

HighHighTask BehaviorTask Behavior

Follower ReadinessFollower ReadinessHighHigh Moderate Moderate LowLow R4 R4 R3 R3 R2 R2

R1R1

DelegatingDelegatingS4S4

Turn overTurn overresponsibility forresponsibility for

decisions anddecisions andimplementationimplementation

TellingTellingS1S1

Provide specificProvide specificinstructions and closelyinstructions and closelysupervise performancesupervise performance

Page 26: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Path-Goal Theory (Type IV)Path-Goal Theory (Type IV)

A leader’s responsibility is to increase A leader’s responsibility is to increase subordinates' subordinates' motivationmotivation by: by:

Clarifying Clarifying the subordinates' the subordinates' pathpath (i.e., helping (i.e., helping them reach the goal)them reach the goal)

Giving things they value as Giving things they value as rewardsrewards for for reaching the reaching the goalgoal

A major contribution is the A major contribution is the “Achievement “Achievement Oriented”Oriented” leadership style in which the leader leadership style in which the leader is able to provide goals that give subordinates is able to provide goals that give subordinates an incentivean incentive

Page 27: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Path-Goal TheoryPath-Goal Theory

Situational VariablesSituational Variables Follower Follower

CharacteristicsCharacteristics– e.g, abilities, e.g, abilities,

motivationmotivation

Workplace Workplace CharacteristicsCharacteristics– e.g., task difficultye.g., task difficulty

Leader BehaviorsLeader Behaviors Directive leadershipDirective leadership Achievement-Achievement-

Oriented leadership Oriented leadership Supportive Supportive

leadershipleadership Participative Participative

leadershipleadership

Page 28: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Vroom’sVroom’sNormative Decision Model Normative Decision Model

(Leader-Participation) (Type IV)(Leader-Participation) (Type IV) Helps gauge the appropriate amount Helps gauge the appropriate amount

of participation for subordinatesof participation for subordinates 5 levels of 5 levels of leader participation stylesleader participation styles

ranging from highly autocratic to ranging from highly autocratic to highly democratic.highly democratic.

Page 29: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Vroom ModelVroom Model

Participation is permitted primarily to: Participation is permitted primarily to: – Enhance Decision Enhance Decision QualityQuality– Foster Subordinate Foster Subordinate MoraleMorale– Or BothOr Both

Series of questions asked about the Series of questions asked about the situation situation (e.g., Does the leader have the expertise to solve (e.g., Does the leader have the expertise to solve the problem alone?, How important is the problem alone?, How important is subordinate commitment to the decision?)subordinate commitment to the decision?)

Page 30: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Vroom’sVroom’sNormative Decision Model StylesNormative Decision Model Styles

AI AI – Leader makes decision alone– Leader makes decision alone AIIAII – Leader obtains information from – Leader obtains information from

subordinates, then makes decision alonesubordinates, then makes decision alone CICI – Leader obtains suggestions from – Leader obtains suggestions from

subordinates individually, then makes decision subordinates individually, then makes decision alonealone

CIICII – Leader obtains suggestions from – Leader obtains suggestions from subordinates collectively, then makes decision subordinates collectively, then makes decision alonealone

GG – Decision by group consensus – Decision by group consensus

Page 31: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Trends Toward Greater Trends Toward Greater ParticipationParticipation

Reasons:Reasons: EducationEducation TechnologyTechnology DeregulationDeregulation DownsizingDownsizing GlobalizationGlobalization

Page 32: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

NotNot highly developed as leadership highly developed as leadership theoriestheories..

Often seen as beyond the bounds of traditional Often seen as beyond the bounds of traditional theories.theories.

Stress what you might call the Stress what you might call the ““Visionary HeroVisionary Hero”” Transformational LeaderTransformational Leader– Brings about innovation and Brings about innovation and changechange..– Imagines how the future could be and inspires Imagines how the future could be and inspires

followers to work toward creating that followers to work toward creating that futurefuture..

Charismatic LeaderCharismatic Leader

– A leader whose A leader whose personalitypersonality motivates subordinates motivates subordinates to exceed their required performance level.to exceed their required performance level.

Newer Leadership ConceptsNewer Leadership Concepts

Page 33: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Kinds of Charismatic LeadersKinds of Charismatic Leaders Unethical CharismaticsUnethical Charismatics– control and manipulate followerscontrol and manipulate followers– only want positive feedbackonly want positive feedback– motivated by self-interestmotivated by self-interest

Ethical CharismaticsEthical Charismatics– recognize others’ contributionsrecognize others’ contributions

– open to positive and negative feedbackopen to positive and negative feedback

– concerned with the interests of the groupconcerned with the interests of the group

Page 34: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

SuperleadershipSuperleadership(and earlier views)(and earlier views)

Strong ManStrong Man – Authoritarian (similar to Type I) – Authoritarian (similar to Type I) TransactorTransactor - Motivates subordinates - Motivates subordinates

using feedback and rewards (similar to using feedback and rewards (similar to

Types II – IV)Types II – IV) Visionary HeroVisionary Hero - Inspires using emotion, - Inspires using emotion,

but still the decision makerbut still the decision maker SuperleaderSuperleader - Helps followers become - Helps followers become

self-leaders or “superfollowers”self-leaders or “superfollowers”

Page 35: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

TYPES OF FOLLOWERSTYPES OF FOLLOWERS

Yes PeopleYes People

SheepSheepAlienatedAlienatedFollowersFollowers

EffectiveEffective(Super) (Super)

FollowersFollowersHighHigh

LowLow

LoLo

Employee Critical ThinkingEmployee Critical Thinking

HighHigh

Employee Activity/Employee Activity/InitiativeInitiative

Survivors

Page 36: Five Bases of Power (Influence) Reward power: Promising or granting rewards. Reward power: Promising or granting rewards. Coercive power: Threats or actual.

Implications of Leadership TheoriesImplications of Leadership Theories Know your preferred Know your preferred StyleStyle. . (Fiedler)(Fiedler) Know and care about your Know and care about your FollowersFollowers. . (Hersey & (Hersey &

Blanchard, Path-Goal)Blanchard, Path-Goal) Know and care about the Know and care about the TaskTask. . (Fiedler, Path-Goal)(Fiedler, Path-Goal) Understand the Understand the EnvironmentEnvironment affecting you and affecting you and

your followers. your followers. (Path-Goal)(Path-Goal) Fit your Fit your SStyle to your tyle to your FFollowers, the ollowers, the TTask, and the ask, and the

EEnvironment. (This may include making changes nvironment. (This may include making changes in in SS, , FF, , TT, or , or EE.).)

Enhance your Referent and Expert Power Enhance your Referent and Expert Power (Charismatic, etc.)(Charismatic, etc.)

Visualize the Future and prepare your Followers Visualize the Future and prepare your Followers for it for it (Charismatic, Superleadership)(Charismatic, Superleadership)


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