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Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.

Date post: 12-Feb-2017
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Herman Kok Happiness Engineer @kokkieh Five Simple Ways to Reduce Your Support Load
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Page 1: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.

Herman KokHappiness Engineer

@kokkieh

Five Simple Ways to Reduce Your Support

Load

Page 2: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.

Which WordPress?

Where to ask for help

Page 3: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.
Page 4: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.

Domains, Sites, Registrars and Hosts

Navigating the Jargon

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Page 6: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.

Help! I can’t access my site

The Top-Two Questions

Page 7: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.
Page 8: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.
Page 9: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.

Help! I’ve been hacked!

The importance of updates, security and

backups

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Page 11: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.

Keep it simple

Sometimes WordPress.com will do the trick

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Page 13: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok.

[email protected]@kokkieh

kokkieh.blog


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