FlexSim Polska

Szkolenia Kompetencyjne

Operations management

Part 4. TQM model

TQM model

• Customer supplier chains (core)

• System, tools and teams

• Soft outcomes – commitment, culture and communications

• Based on J Oakland and P Morris, TQM. Pictorial guide for managers, CIM, Warszawa, 2000.

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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TQM model

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Is everything clear? Let’s check it. Test yourself

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TQM model

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