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Flipkart’s Customer Service Deteriorated Day by Day

Date post: 07-Oct-2015
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Flipkart’s customer service deteriorated Day by Day. Online mentions for flipkartsupport from 1st Feb’15 – 25th Feb’14. Flipkartsupport receiving 17 complaint/hour on twitter.Flipkartsupport occupies more than 53% negative mention on twitter.
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 Flipkart’s customer service deteriorated Day by Day Online mentions for ipkartsupport from 1 st  Feb’15 – 25 th  Feb’14
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PowerPoint Presentation

Flipkarts customer service deteriorated Day by Day

Online mentions for flipkartsupport from 1st Feb15 25th Feb14

Social Media Mentions for flipkartsupport

Mentions on TwitterFlipkartsupport receiving 17 tweet/hour

Overall Sentiment

Overall Word CloudOverall BuzzGraph

Negative Tweets

Sentiment Statistics Positive:1% None+Neutral:46%Negative:53%

Top HashtagsEngagement LevelMention Type

ReachTwitter Reach

76.2 millionestimated impressionsfrom10,229Twitter mentions by1,402users

Summery

Flipkartsupport receiving 17 complaint/hour on twitterFlipkartsupport occupies more than 53% negative mention on twitter


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