Date post: | 07-Oct-2015 |
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Upload: | vikash-singh |
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PowerPoint Presentation
Flipkarts customer service deteriorated Day by Day
Online mentions for flipkartsupport from 1st Feb15 25th Feb14
Social Media Mentions for flipkartsupport
Mentions on TwitterFlipkartsupport receiving 17 tweet/hour
Overall Sentiment
Overall Word CloudOverall BuzzGraph
Negative Tweets
Sentiment Statistics Positive:1% None+Neutral:46%Negative:53%
Top HashtagsEngagement LevelMention Type
ReachTwitter Reach
76.2 millionestimated impressionsfrom10,229Twitter mentions by1,402users
Summery
Flipkartsupport receiving 17 complaint/hour on twitterFlipkartsupport occupies more than 53% negative mention on twitter