FLO HomeTM X5 Model - cscp.ca · 4. PLC Module and Ethernet Cable 5. Card with association code...

Installation Guide

FLO HomeTM

X5 Model

2

© 2017 FLO

Services Inc. All rights reserved.

FLO Home

X5 Model | Installation guide October 2017

Table of Contents

Specifications 3Safety Instructions 4Planning your Installation 5Box Contents 6Installing the Station 7Installing the PLC 10Checking the PLC connection 11Associate the Station to your Account 12Light Indicators 14Sound Indicator 15Installation of a Second Station 16Compliance 17Limited Warranty 18Assistance 19Charging station serial number 20

MODEL NUMBER: FH-1-STA-X5-HY5N-FL1

MANUFACTURER: AddÉnergie Technologies Inc.254081

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SpecificationsConnected: With its integrated powerline communication technology, your FLO Home™ X5 smart charging station is connected to your FLO private account. It is all the power of managing your charging sessions and your consumption profile that is in your hands! Manage your settings efficiently and view your history anywhere, anytime.

Security: Your station is equipped with mechanisms that protect you and your vehicle against fluctuations in the electrical network.

Robust: With its housing made of 100% aluminum, your station is designed of materials of the highest quality to last, again and again!

Future-proof: Your station automatically updates its software and you can even add a second X5 station to your installation without increasing the demand on your electrical panel.

Made in Canada: Designed and manufactured in Canada by AddEnergie, the #1 supplier of charging solutions in the country.

Casing: 100% aluminum NEMA 4X certied designed for outdoor or indoor installation Finish: Metallic Grey with high resistance coating Voltage: 208 - 240 V @ 60 Hz Output Current: Adjustable from 6 A to 30 A Maximum Output Power: 7.2 kW @ 240 V or 6.2 kW @ 208 V Cable: 7.62 m (25 ft) ultra flexible cable Charging Connector: SAE J1772TM designed to withstand over 10,000 charging cycles Security Features: Integrated GFCI circuit breaker (20 mA, 3 reset attempts at 15-minute intervals) Operating Temperature: -40°C to 50°C (-40°F to 122°F) Weight with cable, connector and mounting plate: 11.23 kg (24.76 lbs) Communication Interface: Power-line communication (PLC)

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Safety InstructionsINSTRUCTIONS PERTAINING TO A RISK OF FIRE OR ELECTRIC SHOCK SAVE THESE INSTRUCTIONS

WARNING: When using electrical appliances, basic precautions should always be followed. This manual contains important instructions that must be followed when installing, operating and maintaining the unit. Please read this guide carefully before attempting to install the charging station.

1. CAUTION -To reduce the risk of fire, connect only to a branch circuit provided with a maximum surge protection of 40A in accordance with the Canadian Electrical Code (CSA C22.1-12) and the National Electrical Code (ANSI / NFPA 70).

2. This charging station has been designed for wall or post mounting.3. Ensure that the mounting surface for the wall or pole are strong enough to support

the weight of the charging station and that the anchors used are compatible with the surface.

4. Verify that there is no piping, electrical installation or underground electrical installation in the area where you will install the station, to avoid serious injuries.

5. Connect the power supply of the charging station with caliber 6 AWG to 8 AWG copper conductors rated for usage at a temperature of at least 75°C.

6. This product must be connected to a grounded, metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal and installed by a certified electrician.

7. Communicate with a certified contractor, certified electrician or trained installer to ensure compliance with local building code, regulation, security standards and weather conditions.

8. Any modification to a part of the charging station will void the warranty.9. Handle parts with care, since they can be sharp-edged. Always use safety glasses and

gloves when unpacking and installing.10. Do not install on or over a combustible surface.11. The power supply cables of the charging station must be rated FT2 minimum.12. The input cable strain relief, conduits or armed-cable bushings and adapter: A) have to be certified for both Canada and USA; B) have to be waterproof (NEMA 4X); C) have to be suitable for the outside diameter of the chosen cable and suitable for

mounting into a 28.17 mm (1,109 in) diameter opening (for connection through the bottom or back cable opening).

GENERAL SAFETY INSTRUCTIONSThis device should be supervised when used around children.Never insert your finger into the electric vehicle connection.Never use the charging station if the flexible power cord or EV cable is frayed, has broken insulation, or any other signs of damage.Never use the charging station if the enclosure or the EV connector is broken, cracked, open, or shows any other signs of damage.This charging station was designed to be used with electric vehicles equipped with a SAE-J1772 connector.This charging station is to be used to charge vehicles that do not require a ventilated environment during charging.Always disconnect the power supply of the charging station before servicing.Do not put fingers into the electric vehicle connector.

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Planning your InstallationIMPORTANT CONSIDERATIONS WHEN INSTALLING THE STATION

The station must be installed by a certified electrician.

The station has built-in protection against overvoltage conditions and leakage current to ground.

Any alteration to any part of the charging station will void the warranty.

Connecting your new charging station requires:

- Single-Phase 120/240 VAC supply (figure 1) or 3-Phase 120/208 VAC supply (figure 2)

- A connection with 6 AWG to 8 AWG copper conductors

- Protection by a 40A double circuit breaker or two fuses

- 2 phases and a ground connection with 120 VAC between each phase and ground

Note: Neutral is not required.

Maximum output power: 7.2 kW @ 240 V or 6.2 kW @ 208 V

Figure 1

Single-Phase 120/240 VAC

3-Phase 120/208 VAC

Figure 2

GND120 VAC

240 VAC Charging Station

120 VAC

L1

L2

GroundGround

GND 208 VACCharging Station

A L1

L2B C

Ground

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Box Contents1. Charging Station2. Cable and charging connector3. Wall mounting plate4. PLC Module and Ethernet Cable5. Card with association code

Recommended height to facilitate handling of the connector, as well as preventing the cable from touching the ground.

Ground

60 in152,4 cm

17 in43,2 cm

7,6 in19,3 cm

6,9 in17,5 cm

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Installing the Station

NoteThe power supply cable can be inserted from the rear (a) or from under (b) the station:

- 3/4 knockout (a) and (b)

- Remove a single cap

- Strain relief not included

1 Disassemble the front housing by removing the 2 front screws and then separate the mounting plate by unscrewing the lower screw.

Warning Your station must be installed by a certified electrician.

Front housing Back housing Mounting plate

Front screws Lower screw

b

a

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3 Hang the mounting plate securely to a stable surface using a minimum of 3 anchor screws.

2 Use the mounting plate as a drilling template after determining the input to be used, either at the rear or under the station.

4 Insert the conductors and secure the strain relief to the rear housing so that the conductors are long enough to reach the terminals.

5 Secure the rear housing of the station to the mounting plate.

6 Screw the lower screw to secure the mounting.

Anchor screws (minimum of 3 - maximum of 6)

Wall structure

Installing the Station

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7 Connect the two power wires (L1 and L2) and the ground wire (GND).

8 Install the front housing of the charging station:

A) Hang the top by presenting the front housing at an angle of about 30 degrees, then pivot vertically without forcing.

B) Tighten the 2 front screws with a nominal torque of 55 lbs-in.

L1L2GND

Detail A

About 30°

A

B

9 Switch on the electrical circuit breaker. Your new station can now charge your vehicle!

Warning: Always use a manual screwdriver; DO NOT use a Impact Driver for the station screws, in which case the warranty would no longer be valid.

Nominal torque for conductors: L1-L2: 6 AWG = 16 lbs-in

8 AWG = 16 lbs-inGND: 6 AWG = 45 lbs-in

8 AWG = 40 lbs-in

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To connect your new FLO Home™ X5 station to your FLO account, you must first connect the PLC module (included). To do this, you will need the following:

1. Internet access

2. A free Ethernet socket on your router

3. A free wall power outlet near your router

Warning Do not connect the PLC module to an overvoltage protection device (surge protector), extension cord or power strip.

Internet Router PLC Module

Electrical panel

FLO HomeTM X5Station

Installing the PLC

10 Connect one end of the Ethernet cable (included) to your PLC module and the other end to a free port on your router.

11 Plug the PLC module into a wall outlet.

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12 After 30 seconds, check that the 3 LEDs of the PLC module are all lit.

1 Power LED - SOLID: The device is receiving electrical power.

- BLINKING: The device is setting itself up after reset or simple connect button was pressed orpower saving mode enabled.

- OFF: The device is not receiving electrical power.

2 Powerline LED - SOLID: The device is connected to your station.

- OFF: The device did not detect your station.

The colors (Green or Orange or Red) indicate a connection between your station and the PLC module.

3 Ethernet LED - SOLID : The Ethernet port is connected to your router.

- OFF : There is no Ethernet connection.

1

2

3

The three lights on indicate that the connection is successful.

The station and the PLC module are preconfigured at the factory to connect automatically.

Checking the PLC Connection

*PLC : Power-line communication technology enables you to build a computer network on your home’s electrical network.

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When your station is powered and the PLC module is installed, the station automatically connects to the Internet.

Simply connect to your FLO account to access your new station.

If your new station is not present in your account, you can add it using the association code that is included in the box.

Associate the Station to your Account FLO

13 If you have not already done so, you can create your FLO account. Using your favorite web browser, go to https://flo.ca/signup and follow the instructions.

14 Log in to your FLO account. https://flo.ca/login

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15 Click on « Associate a station ».

16 Enter the 16-character association code on the included card with your new station and click « Associate ».

17 A message confirming the association should appear. Otherwise, contact our technical support for assistance.

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Stable: Connector plugged in, unrestricted power transfer (in full power mode)

Slow Blinking: Connector plugged in, power transfer with restriction (in reduced power mode)

Stable: Major fault requiring a power cut on the circuit breakerSlow Blinking: Major fault requiring a restart of the current session (please unplug the vehicle connector and restart your session)

Light Indicators

B) Connectivity and Illumination LED

A) Status LED

Stable: Powered station, ready for useSlow Blinking : Vehicle charging completed

Stable: Connector connected to the vehicle, without energy transfer (Waiting for the time schedule configured by the user)

Fast Blinking: Session permission obtained (this state is created when using the mobile application or the user web portal to start a remote session)

Slow Blinking: Waiting for an energy transfer request (check that the vehicle is switched off)

Stable: Deactivated completely or inaccessible according to the access schedule

B) Connectivity and Illumination LED

A) Station Status

Stable: The station is connected to the FLO server and the white light guides the insertion of the connectorSlow Blinking: The station cannot connect to the FLO server (check the PLC installation)

Stable: The station is connected to the FLO server and is in power sharing mode with another X5 stationSlow Blinking: The station cannot connect to the FLO server (check the PLC installation)

Fast Blinking: The station is in configuration mode with the PLC module (after 3 minutes the terminal will restart)

Slow Blinking from white to blue: Initial phase of detection of a second station (only at start-up for 2 minutes)

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- 1 short beep: Start of power transfer to vehicle- 2 short beeps: Modification of the current setpoint- 3 short beeps: End of energy transfer

- 1 long beep: Major fault requiring a restart of the current session (please unplug the vehicle connector and restart your session)

- 2 long beeps: Major fault requiring a power interruption (please restart the station by cutting the power at the circuit breaker in the electrical panel for 10 seconds, then restore power)

Sound Indicator

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Installation of a second StationTwo FLO HomeTM X5 can be fed to the same 40A circuit breaker via a junction box installed in accordance with the local electrical code. The charging terminal will automatically detect if it shares its power circuit with another FLO Home™ X5.- Power sharing can only be done between two FLO Home™ X5 charging

stations.

- When two stations are connected to the same circuit breaker, their output current will be limited to 16A.

- The synchronization of the two FLO Home™ X5 occurs following the restoration of power.

J

Note After a power failure, when two stations are powered from separate circuit breakers, they are automatically configured in power sharing mode for safety purposes.

To restore full power, follow these steps:1. Disconnect the power from the 2 stations using the 2 circuit breakers

2. Power the first station and wait for 10 seconds

3. Power the second station

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IC statement: CAN ICES-3 (B)/NMB-3 (B)This device complies with Industry Canada licence-exempt RSS standard(s) Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

FCC statement (for USA only)This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna; Increase the separation between the equipment and receiver; Connect the equipment into an outlet on a circuit different from that to which the receiver is connected; Consult the dealer or an experienced radio/television technician for help.

Compliance with safety standards- CSA C22.2 No. 0-10 General Requirements – Canadian Electrical code, part II.- CSA C22.2 No. 281.1-12/UL2231-1 Standard for safety for personnel

protection systems for electrical vehicle (EV) supply circuits: General requirements.

- CSA C22.2 No. 281.2-12/UL2231-2 Standard for safety for personnel protection systems for electric vehicle (EV) supply circuits: Particular requirements for protection devices for use in charging systems.

- CSA C22.2 No. 280-13/UL2594 (1st edition) Electric vehicle supply equipment (EVSE).

- CSA C22.2 No. 0.8-12 Safety functions incorporating electronic technology.- UL1998 Standard for software in programmable components.- UL991 Standard for Tests for Safety-Related Controls Employing

Solid-State Devices.- NEC 2014 section 625.

Compliance254081

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3 Year Limited Warranty

COVERAGEThis warranty covers the product “FLO Home™ X5 Model” purchased and used in Canada. FLO warrants the purchaser that its product is free from defects in materials and workmanship. This warranty is valid for a period of three (3) years from the date of purchase of the product sold by FLO, its subsidiaries or authorized dealers. This warranty applies only to the end user who holds the original purchase invoice.

SCOPEThis warranty does not apply to any defect resulting from improper use or improper installation, to any product that has been altered or repaired by any party other than a service repair authorized by FLO, to damages attributable to an accident, including, but not limited to, fire, lightning, flood, earthquake, or when the serial number has been removed or degraded.

LIMITED REMEDIESIn the event of breach of this warranty, FLO’s obligations and exclusive remedy for the buyer are limited, at FLO’s sole discretion, to repairing the product found to be in breach of warranty within a reasonable period of time or to replace the product by an equivalent product provided that the equipment is returned to the point of sale or at any other place indicated by FLO, together with the original purchase invoice. FLO may use new or refurbished and functionally equivalent parts or products. Any repaired or replaced product is only warranted for the remaining period of the original warranty. In no event shall FLO’s liability exceed the purchase price paid by the buyer. FLO expressly disclaims all other warranties, express or implied. FLO shall not be liable for any damages or losses resulting from the failure of the product or from personal injury or property damage arising from the installation or handling of the product.

CLAIM PROCEDUREFor any complaints, please contact FLO technical support.

This warranty gives you specific legal rights. You may also have other rights that vary from jurisdiction to jurisdiction. Please contact your retailer or our customer service center for details on our limited warranty, including those not covered by this limited warranty.

For more information online, visit: https://flo.ca

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AssistanceYou have questions about your FLO Home or need assistance?

A technical support representative can assist you!

On-the-road supportFor EV drivers seeking immediate assistance at a charging stationon the FLO public network.

24/7

1-888-356-8911

Customer supportFor any questions regarding FLO charging stations or your FLO account.

8 AM - 5 PM (ET), Monday to Friday

1-855-543-8356

Technical supportFor any questions regarding charging station installation, configuration or any technical problem.

8 AM - 5 PM (ET), Monday to Friday

1-844-825-3356

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Charging stationserial numberWhen contacting the customer or technical support, you may be required to provide your charging station serial number. If you do not know your charging station serial number, you can find it at the bottom of the charging station right beside the connector cable.

If you have any problems locating the serial number, follow the procedure on page 21.

AddÉnergie Technologies

P/N: XX-X-XXX-XX-XXXX-XXX

S/N: XXX-XXXXX

Volt: 208 / 240 VAC

60Hz

Courant m

ax: 30AA

mp: 30A m

axB

oîtier / Enclosure: Type 4xD

ate Code: 201611

Operating Tem

p: -40oC

to 50oC

S/N: XXX-XXXXX

FLO Home charging station bottom view

AddÉnergie TechnologiesP/N: XX-X-XXX-XX-XXXX-XXXS/N: XXX-XXXXXVolt: 208 / 240 VAC 60HzCourant max: 30AAmp: 30A maxBoîtier / Enclosure: Type 4xDate Code: 201611Operating Temp: -40oC to 50oC

S/N: XXX-XXXXX

21FLO-O18-FHX5-Installation-EN-v01 October 2017

1 Open the camera app and press the “reverse camera” icon

2 Hold your smart phone at a 20o angle under the charging station.

3 Line up the phone screen with the serial number sticker

4 When you see the sticker take the picture.

If you have a smart phone

AddÉnergie Technologies

P/N: XX-X-XXX-XX-XXXX-XXX

S/N: XXX-XXXXX

Volt: 208 / 240 VAC

60Hz

Courant m

ax: 30AA

mp: 30A

max

Boîtier / Enclosure: Type 4x

Date C

ode: 201611O

perating Temp: -40 oC

to 50 oC

S/N: XXX-XXXXX

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