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FLOOD FACTS SUMMER 2013 | A quarterly newsletter for agents of American Bankers Insurance Company of Florida. www.abicflood.com Client Claims Information American Bankers Insurance Company of Florida PO Box 6099 Scottsdale AZ 85261-6099 8655 E Via De Ventura Scottsdale, AZ 85258 Email Address: [email protected] Phone: 1-800-245-1505 Fax: 1-800-224-4170 Hours of operation: “24 Hours” Mon-Fri 5:30am-5:00pm PST Claim status, please call: 1-800-245-1505 If you need help to submit a claim via AccessFlood, call the Flood Service Center at 1-800-423-4403. 2 What would you like to see in upcoming issues of Flood Facts? Email your suggestions to Rebecca. [email protected] IN THIS ISSUE 3 4 8 Biggert-Waters Flood Insurance Reform Act of 2012 AccessFlood Webinar Training Keep It Clean (New Applications) Mandatory Use New Elevation Certificate NFIP Flood Training NFIC October 2013 Premium Rate and Rules Changes 9 Flood Service Center Contact Information and Holiday Schedule Links to Additional Flood Information If it has been determined that the new policy does not qualify as a loan closing the effective date will be 12:01 a.m., local time, on the 30th calendar day after the application date and the presentment of premium. The effective date is determined based in part upon the receipt date as follows: If the application or endorsement form and the premium payment are received by the insurer within 10 days from the date of application or endorsement request, or if mailed by certified mail within 4 days from the date of application or endorsement request, then the effective date will be calculated from the application or endorsement date. Use the application date or endorsement date plus 9 days to determine whether the application or endorsement and premium payment were received within 10 days. When sent by certified mail, use the application date or endorsement date plus 3 days to determine whether the application or endorsement and premium payment were mailed within 4 days. If the application or endorsement form and the premium payment are received by the insurer after 10 days from the date of application or endorsement request, or are not mailed by certified mail within 4 days from the date of application or endorsement request, then the effective date will be calculated from the date the insurer receives the application or endorsement and premium payment. Elimination of No Waiting Period Due to Lender Requirement Effective October 1, 2013
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Page 1: FloodFacts - Spring 2011...Certificate NFIP Flood Training NFIC October 2013 Premium Rate and Rules Changes 9 Flood Service Center Contact Information and Holiday Schedule Links to

FLOOD FACTSSUMMER 2013 | A quarterly newsletter for agents of American Bankers Insurance Company of Florida. www.abicflood.com

Client Claims Information

American Bankers Insurance Company of FloridaPO Box 6099Scottsdale AZ 85261-6099

8655 E Via De VenturaScottsdale, AZ 85258Email Address: [email protected]

Phone: 1-800-245-1505Fax: 1-800-224-4170

Hours of operation: “24 Hours”Mon-Fri 5:30am-5:00pm PSTClaim status, please call:1-800-245-1505

If you need help to submit a claim via AccessFlood, call the Flood Service Center at 1-800-423-4403.

2

What would you like to see in upcoming issues of Flood Facts? Email your suggestions to [email protected]

IN THIS ISSUE

3

4

8

Biggert-Waters Flood Insurance Reform Act of 2012

AccessFlood Webinar Training

Keep It Clean (New Applications)

Mandatory Use New Elevation Certificate

NFIP Flood Training

NFIC October 2013 Premium Rate and Rules Changes

9 Flood Service Center Contact Information and Holiday Schedule

Links to Additional Flood Information

If it has been determined that the new policy does not qualify as a loan closing the effective date will be 12:01 a.m., local time, on the 30th calendar day after the application date and the presentment of premium. The effective date is determined based in part upon the receipt date as follows:

If the application or endorsement form and the premium payment are received by the insurer within 10 days from the date of application or endorsement request, or if mailed by certified mail within 4 days from the date of application or endorsement request, then the effective date will be calculated from the application or endorsement date. Use the application date or endorsement date plus 9 days

to determine whether the application or endorsement and premium payment were received within 10 days. When sent by certified mail, use the application date or endorsement date plus 3 days to determine whether the application or endorsement and premium payment were mailed within 4 days. If the application or endorsement form and the premium payment are received by the insurer after 10 days from the date of application or endorsement request, or are not mailed by certified mail within 4 days from the date of application or endorsement request, then the effective date will be calculated from the date the insurer receives the application or endorsement and premium payment.

Elimination of No Waiting Period Due to Lender Requirement Effective October 1, 2013

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2 | Flood Facts

Biggert-Waters Flood Insurance Reform Act of 2012

Renewal Application, Elevation Certificate, and Photos Required for Flood Policy Renewals

Visit http://www.fema.gov/flood-insurance-reform-act-2012 for answers to questions regarding B-W Act.

As a result of the Biggert-Waters Flood Insurance Reform Act of 2012, which was signed into law effective July 6, 2012, the National Flood Insurance Program (NFIP) will no longer provide an extension of premium rate subsidy to new or lapsed Pre-FIRM buildings in Special Flood Hazard Areas (SFHAs) where the inception date is on or after July 6, 2012 and the renewal policy effective date is on or after October 1, 2013. A Pre-FIRM building is a building for which construction or substantial improvement occurred on or before December 31, 1974, or before the effective date of an initial Flood Insurance Rate Map (FIRM).

These buildings will require a renewal application with an Elevation Certificate (EC) and photos in order to determine full-risk rating using the current FIRM.

It is important to know the following will be required in order to renew these policies:1. A complete renewal application signed by the

agent. 2. Elevation Certificate (EC) completed and signed

by a licensed surveyor, engineer, or architect.3. Color photos of the front and back of the

building taken within 90 days of your submission. The date the photos were taken must be printed on the photos or supplied on a statement signed by the agent. The photos must depict the foundation level to the roof. If the building or attached garage, if applicable, has flood openings (flood vents), at least one photo must clear show the openings. Two additional photos of each side of the building is required

if the building has split-level foundation or has multi-level areas at ground level.

The renewal application can be completed by logging into AccessFlood via www.abicflood.com. The Elevation Certificate and photos can be uploaded online directly to the renewal application on AccessFlood or mailed to our office. If uploading the EC and photos online, be sure to indicate the policy number in the “description field” so that it can be routed to an Underwriter.

Visit www.elevationcert.com for a free quote on obtaining an Elevation Certificate coordinated through First American.

Policyholders will receive a letter instructing them to submit the required EC and photos to their agent in order to complete a renewal application before the expiration date of their policy. This letter will be mailed out at least 60 days prior to their expiration date. If you should have any questions, please contact the Flood Service Center at 800-423-4403.

American Bankers highly encourages all agents to read in further detail Bulletins W-13041, W-13038, W-13033, W-13026, W-13020, W-13016 and W-12109 at http://www.nfipiservice.com/Bulletin_2013.html provided by FEMA as the changes are significant.

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The Flood Service Center is committed to providing the best training programs to our Agents. Please take

advantage of this opportunity to sign up for one of the following AccessFlood Training Webinars. A number of

changes have been made recently to the AccessFlood Online System. We realize that your time is valuable

so each Webinar will last no more than 45 minutes but should save you time in the long run. For assistance

or additional information please contact 800-423-4403 x350 or x610. Let us help you write more flood business!

Log in 10 minutes early and/or test out the meeting link in advance to make sure it is compatible with your

browser. If you are unable to get in under Internet Explorer, you may want to try Google Chrome or Firefox.

ACCESSFLOOD WEB TRAINING

PST MST CST EST

August 14 7:00 8:00 10:00 11:00

September 11 7:00 8:00 10:00 11:00

October 16 7:00 8:00 10:00 11:00

Summer 2013 | 3

News You Can Use

Keep It Clean

Do not use any punctuation on AccessFlood when completing new business applications or endorsements. For example using the ampersand, parentheses, or number sign may cause errors when applying payments or printing forms.

AccessFlood Webinar Training Schedule

To connect to an on-line AccessFlood Training Webinar click on the following link:

https://connect8.uc.att.com/assurant/meet/?ExEventID=84324748

Connect to a Webinar by calling one of the numbers below. Enter the meeting access code 4324748# when prompted.

• Toll-Free Number (in USA): 888-535-6454

• Caller-Paid number: 602-333-0063

• Blackberry (Toll-Free Number): 888-535-6454 x 4324748#

• A number in your country or in a country close to you (may be toll free):

https://www.teleconference.att.com/servlet/glbAccess?process=1&accessNumber=8885356454&accessCo

de=4324748

Log on to AccessFlood and click on the Flood Training widget for more in-depth flood training.

Elevation Certificate (EC) and Flood Proofing Certificate

Any elevation certificate issued on or after August 1, 2013 must be completed on the new EC form dated July 31, 2015.

@!?#)(

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4 | Flood Facts

NFIP October 1, 2013, Premium Rate and Rule Changes

1. Premium Increases Premiums will increase an average of 10% for policies written or renewed on or after October 1, 2013. The average premium change by zone varies as described below. The premium for a particular policy may change more or less than the average change.• Biggert-Waters Flood Insurance Reform Act

of 2012 (BW 12) Changes- Reserve Fund: The changes below include

the increase due to a 5% reserve fund assessment for all policies other than PRP policies.

- 25% increases for certain Pre-FIRM policies: Pre-FIRM increases (including the reserve fund assessment) include a 25% increase above the rates in effect when BW 12 was enacted for policies issued on:-- Non-primary (non-principal)

residences (The first 25% increase was effective January 1, 2013. The next increase is effective January 1, 2014.),

-- Severe Repetitive Loss (SRL) properties,

-- Properties that have incurred flood-related damages in which the cumulative amount of NFIP claim payments exceeded the fair market value of the property (as a subset of SRL properties), and

-- Business properties.• Zones (coastal high-velocity zones)

Rate increases are being implemented again this year as a result of the Heinz Center’s Erosion Zone Study, which clearly indicates that current rates significantly underestimate the increasing hazard from steadily eroding coastlines.- Post-FIRM V Zones: Premiums will

increase 11%.- Pre-FIRM V Zones: Premiums will

increase 17%.• A Zones (non-velocity zones, which are

primarily riverine zones)- Post-FIRM A1-A30 and AE Zones:

Premiums will increase 6%.- Pre-FIRM AE Zones: Premiums will

increase 16% to reduce the amount of subsidy in our Pre-FIRM rates.

- AO, AH, AOB, and AHB Zones (shallow flooding zones): Premiums will increase 6%.

- Unnumbered A Zones (remote A Zones where elevations have not been determined): Premiums will increase 8%.

- A99 Zones (approved flood mitigation projects, e.g., levees still in the course of construction) and AR Zones: Premiums will increase 9%.

• X Zones (zones outside the Special Flood Hazard Area)- Standard-Rated Policy: Premiums will

increase 8%.- Preferred Risk Policy (PRP): Premiums

will increase an average of 1%. This increase consists of:-- A 19% premium increase for policies

written under the PRP Eligibility Extension.

-- Less than 1% for all other PRP policies (i.e., for PRPs on buildings that are currently mapped outside the SFHA) due to the increase in the Federal Policy Fee.

Premiums will remain unchanged.• Other: Other than updates to Mortgage

Portfolio Protection Program, Provisional, and Tentative rates, there are no additional changes (to ICC premiums, deductibles, etc.) that would affect the premium for an individual policy.

2. Exclusion of Certain Properties from Receiving Subsidized Premium Rates (Renewals) Effective October 1, 2013, the NFIP will no longer allow renewals for certain Pre-FIRM buildings in a Special Flood Hazard Area

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Summer 2013 | 5

(SFHA) or Zone D to receive subsidized premium rates (Table 2A). These properties previously received subsidized premium rates because they were built on or before December 31, 1974, or before the effective date of the initial Flood Insurance Rate Map (FIRM) published for the community. Effective October 1, 2013, renewals for the properties noted below will experience a premium rate increase up to 25 percent annually until such time as elevation data supplied on an Elevation Certificate (EC) indicates that the full risk premium rate is lower than the subsidized rates reflecting a 25-percent increase over the previous year. This change will affect the property types listed below:• Severe Repetitive Loss (SRL) properties

consisting of 1-4 family residences. The Rating section of the Flood Insurance Manual (FIM) contains a new rate table (Table 2C) for all new properties transferred to the NFIP Special Direct Facility (SDF) and renewal Pre-FIRM SRL properties in an SFHA and Zone D with an effective date on or after October 1, 2013. This table reflects a 25% increase over the premium rates previously applied to Pre- FIRM SRL properties.

• Properties that have incurred flood-related damage in which the cumulative amounts of NFIP flood insurance claim payments equaled or exceeded the fair market value of the property.

This category of Pre-FIRM properties is considered a subset of all SRL properties. Therefore, SRL renewals for Pre-FIRM buildings in an SFHA and Zone D for all 1-4 family residences will be rated using the new rate table (Table 2C), as will other SRL properties. This new table will apply to all SRL renewal policies meeting the above criteria that are effective on or after October 1, 2013. This table reflects a 25% increase over the premium rates previously applied to Pre-FIRM properties.

• Business properties as described below: Business properties are part of the larger category of non-residential occupancy as defined by the NFIP. The NFIP defines rate classes by flood zone. The non-residential occupancy is a subset of policies in all existing rate classes. By increasing the non-residential occupancy category 25% in Table 2A, FEMA will ensure that all business properties are rated as required by the law. Until business properties have been defined by the rulemaking process, business properties will continue to be rated using non-residential premium rates from Table 2A. Effective October 1, 2013, the Application form will include a new data element to capture whether the building is a business property or not. For the purpose

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of completing the Application, a business property is any non-residential building that produces income, or a building designed for use as office or retail space, or for wholesale, hospitality, or similar uses. Buildings that are permitted for residential use such as apartments, rental dwelling units, or churches are not considered business properties for the purpose of completing the Application.

3. No Extension of Subsidy to New Policies or Lapsed Policies for Pre-FIRM Properties in SFHAs and Zone D (New Business) Effective October 1, 2013, the NFIP will no longer provide any extension of premium rate subsidy to new or lapsed Pre-FIRM properties/policies, which will be subject to full-risk rating. These properties will require an Elevation Certificate (EC) including photos in order to determine full-risk rating using the current FIRM. Tentative or provisional rates may be used for 1 year only until an EC is provided. New business Pre-FIRM application submissions will use Post-FIRM rating procedures from the Rating section of the Flood Insurance Manual or the Specific Rating Guidelines depending on the elevation difference. Because there are no coverage limitations in an enclosure below the elevated floor of a Pre-FIRM building, such buildings must be rated as non-elevated buildings. New risk rating methods have been developed for these policies, and no variance documentation or Elevated Building Determination Form will be required. The implementation of Section 100205(B) of BW 12, codified at 42 U.S.C. § 4014(g), eliminates the NFIP grandfather rules for all new business Pre-FIRM structures receiving subsidized rates, except for Pre-FIRM

structures that were built in compliance and have a construction date that is on or after the community’s initial FIRM date and before January 1, 1975. In addition, this provision does not impact policies issued under the existing PRP Eligibility Extension, as these policies are not subsidized. The following Pre-FIRM properties/policies in SFHAs and Zone D are impacted:• Properties not insured by the NFIP as of

the date of enactment of BW 12 (with a possible exception created by Section 100207 of BW 12).- Any application for a policy that is not

a rollover, transfer, or rewrite and is effective on or after October 1, 2013, will be subject to full-risk rating.

- Renewals of policies resulting from applications that were not rollovers, transfers, or rewrites that initially became effective on or after July 6, 2012, are subject to full-risk rating on the first renewal effective on or after October 1, 2013.

• Policies under the NFIP that have lapsed in coverage as a result of the deliberate choice of the policyholder.- A lapsed policy is any policy for which

premium payment is received by the insurer after the 30-day grace period following the policy’s expiration date. This provision will apply to Pre-FIRM subsidized policies that experience a lapse on or after October 1, 2013.

- Lapsed policies with reinstated coverage that became effective on or after October 4, 2012, and before October 1, 2013, are subject to full-risk rating on the first renewal effective on or after October 1, 2013.

- A lapsed Pre-FIRM subsidized policy cannot be reinstated on or after October 1, 2013, and loses eligibility for

NFIP October 1, 2013, Premium Rate and Rule Changes

6 | Flood Facts

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Summer 2013 | 7

grandfather rules under “continuous coverage.”

- A new application and an EC will be required. An exception will be made if a Pre-FIRM subsidized policy lapses due to community suspension. In that case, the policy may be written using subsidized rates if the application and premium are received by the insurer within 180 days of the community reinstatement date.

• Properties purchased after the date of enactment of BW 12.- The Application form will include a

new data element to record the property purchase date. This provision will not apply to gifts, transfers of ownership, or assignments to an estate or trust in which a purchase did not take place.

- The General Change Endorsement form will include a new data element to record an assignment due to purchase. Mid-term assignments due to purchase of Pre-FIRM properties in SFHAs and Zone D that were rated using subsidized rates will be subject to full-risk rating (pro rata) effective the date of purchase, using the current map information.

- Renewals of policies receiving subsidized rates and covering a property purchased on or after July 6, 2012, are subject to full-risk rating on the first renewal effective on or after October 1, 2013.

4. Policies under the PRP Eligibility Extension PRPs issued under the Eligibility Extension, where a map revision date newly mapping the property as being located in an SFHA was effective on or after October 1, 2008, will see annual increases averaging 20% beginning with new business and renewals effective on or after October 1, 2013. A new set of PRP rate tables will be provided for properties receiving the PRP Eligibility Extension. These policies must be issued or renewed using

Risk Rating Method “Q”. Properties that are currently mapped in a B, C, or X Zone on the current FIRM and meet the loss eligibility requirements will continue to be issued or renewed using Risk Rating Method “7” and will be rated using the regular PRP rate tables.

5. Introduction of Reserve Fund In accordance with Section 100212 of BW 12, a Reserve Fund ratio will be applied to each NFIP policy, except PRPs and GFIPs, effective on or after October 1, 2013. Reserve Fund amounts will be part of the premium calculation for each policy; however, they will not be subject to WYO Company expense allowances, Unallocated Loss Adjustment Expenses, or NFIP Direct Servicing Agents’ commissions. The Reserve Fund for policies effective on or after October 1, 2013, is 5% of the total premium.

6. Federal Policy Fee The Federal Policy Fee is increasing from $20 to $22 for PRP policies and from $40 to $44 (or equivalent multiple for Residential Condominium Building Association Policies) for all other policies.

7. Elimination of No Waiting Period Due to Lender Requirement The 30-day waiting period applies to a new application when the lender determines that a loan on a building in an SFHA that requires flood insurance does not have it.

8. NFIP Form Changes Changes have been made to the NFIP Flood Insurance Application, General Change Endorsement, Preferred Risk Policy, and Cancellation Forms. The previous versions of these forms will expire on August 31, 2013. The revised forms now incorporate certain data elements required for the effective implementation of the provisions of BW 12. Further guidance on these new requirements will be provided in the relevant sections of the Flood Insurance Manual.

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AGENT WORKSHOPS AND WEBINARS

The NFIP offers Agent training via Workshops and Webinars. Find training that meets your needs by viewing the Agent schedules on the website. The webinar based training does not provide CE Credits, unless specifically stated on theirwebsite. The Webinar does provide a Certficate of Completion to all attendees for the FloodSmart cooperative programs and any WYO requesting proof of training.

• Workshops (classroom style): The NFIP’s workshop, “Basic Agent Flood Seminar”, provides 3 CE Credits to all licensed agents/producers except for those agents/producers licensed in the following three States (Montana, Michigan and Massachusetts) as well as agents/producers in Puerto Rico and the U.S. Virgin Islands.

For more information, on the NIFP Webinars or Workshops, please go to: http://www.nfipiservice.com/training/schedule_agents.html

***American Bankers Insurance Company of Florida offers two different Flood Insurance Training Classes that are “NFIP Compliant” for our agents and producers:

• Level I - Fundamentals of Flood Insurance. This class

covers all basic rules and requirements of completing a Standard Flood Insurance Application.

• Level II - Advanced Flood Insurance. This class would be for the more experienced agent. The class reviews the Fundamentals of Flood Insurance with emphasis on elevated buildings in Special Flood Hazard Areas, Condominiums, and C overage Limitations.

For more information on the Level I and Level II classes, including CE Credits available, please visit our website at www.abicflood.com and select Education and then select your State from the drop down box.

If you have questions regarding NFIP Training, please write to [email protected] or view the NFIP Training schedule. Sign Up for NFIP Lender or Agent Training Bulletins.

N F I P ’ S F L O O D T R A I N I N G

8 | Flood Facts

For Your Information

Galena, Alaska, July 23, 2013 -- Homeowners along the Yukon River suffered losses to homes, porches, railings and support beams after severe flood waters inundated the community and collapsed structures. Adam DuBrowa/ FEMA

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Summer 2013 | 9

Links to Additional Flood Information

www.AbicFlood.comThe official site of the American Bankers Insurance Company of Florida.

www.FloodSmart.govThe official site of the National Flood Insurance Program (NFIP).

www.nfipiservice.com/watermark/index.htmlWATERMARK is published 3 times a year by the National Flood Insurance Program (NFIP). The current issue and selected back issues of Watermark are available at this site.

http://www.nfipiservice.com/pdf/Oct2010/cover.pdfThe NFIP Flood Insurance Manual is revised twice a year - once in May and once in October. The fully revised Manual (including the above changes) is available at this site. To access the chapters, just click on the chapter name.

http://www.fema.gov/about/programs/nfip/index.shtmProvides additional information about the NFIP Flood Insurance Manual and yearly revisions.

http://www.fema.gov/about/programs/nfip/index.shtm or http://www.fema.gov.Additional information on the NFIP and FEMA.

General mail address for New Business Applications, Rollovers, Endorsements, Cancellations and Other Correspondence American Bankers Insurance Company of FloridaFlood Service CenterPO Box 4337Scottsdale AZ 85261-4337

Overnight Mail AddressAmerican Bankers Insurance Company of FloridaFlood Service Center8655 E Via De VenturaScottsdale AZ 85258

Lockbox Address for Renewal Payments OnlyAmerican Bankers Insurance Company of FloridaPO Box 29861Phoenix AZ 85038-9861

Hours of OperationMonday–Friday: 6:00am - 4:00pm MSTPhone: 1-800-423-4403 | Fax: 1-714-712-3842

Email

[email protected]

[email protected]

[email protected]

[email protected]

2013 HOLIDAY SCHEDULE Flood Service Center is closed:Labor Day ............................ Monday, Sept. 2

FLOOD SERVICE CENTER CONTACT INFORMATION

The Marketing Support area handles all agency level requests, from agency address changes to requesting a user name and password for access to AccessFlood. They also support our Sales Reps out in the field. Anything pertaining to your agency is their specialty!

Request can be sent via fax or e-mail. Faxes should be sent to 1.714.712.3845 and e-mails should be sent to [email protected]. When calling the Flood Service Center ask to speak to Marketing Support for any agency related questions.

MARKETING SUPPORT


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