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2009 Annual Report
Florence Crittenton Services of Baltimore, Inc.
MISSION StatementThe mission of Florence Crittenton Servicesof Baltimore, Inc. is to help children andadolescents in crisis move towardindependence. We will achieve this by:
• Providing clinical services to theclient and her personal support system.
• Providing educational services tothe client.
• Helping our clients develop attitudesand life skills.
• Assuring that programs, activities andservices are conducted in a mannerthat is sensitive to and shows respectfor the cultural and ethnic diversity ofour constituents.
~ Adopted by the Board of Directorson January 24, 2004
It is a real pleasure to be able to write to you this year about ouraccomplishments during 2009. The new philosophy of “Place
Matters” has had a major impact on the agency and census. Thishas been devastating to the agency as many of our children wereremoved and placed elsewhere as a part of the new initiative. Therewere sixty two admissions this year as compared to the previous year.The reduction of rates from the state also had a negative impact.
Nonetheless, there have been thresholds of interventions andevidence of good practice during the year. The WorkforceDevelopment Program (Teens in Training) is an on-going youthemployment program designed to give real life experiences to ouryoung ladies. A resident who is on a higher level and who is willingto work based on her age and educational status may take advantageof this program. She is paid an hourly rate to work on campus invarious positions. This enhances their ability to become eligible forwork in the community. This program has expanded to includeguiding the residents through the process of obtaining off-groundsemployment, as well.
During the year, several changes have been made in the program. The Mill School, anaccredited on grounds education program was closed as a dwindling population of regularschool students were available. As the census of young women in the program has quicklybecome older, the need for a regular education school has declined.
In an effort to prepare for the future, various staff have been trained in numerous modalitiesthat will be required by the state. These include training in CSOMS, CANS, and the Trauma-Focused Cognitive Behavioral model. The deputy director participated in a three monthcertificate program in Gender Specific Training given by DJS and completed one-week trainingcourse in Family Centered Practice. This is a focus that Florence Crittenton has taken on anational level as well as locally. The age of the clientele has risen to an average of 17.5. You willalso note from the statistics that there has been an increase in residents who are pregnant.
Another major change has been the closing of the on-site day care. In keeping with themandates of the state we are now sending all of the infants and toddlers to day care centers inthe community. The mothers receive day-care vouchers for their children from the state.
Florence Crittenton has been in the forefront nationally of family involvement strategies.The agency invites family members to team decision meetings and other meetings which affecttheir child’s future. We also continue our focus in this endeavor by offering a number of familycentered activities. Foremost among these is our Family Fun Night which is held quarterly.The relatives and families of our residents come to the agency to have dinner, snacks and toplay all types of games with their teen. In good weather, these are held outside. Fathers ofthe babies and boyfriends are invited as well. In 2009, there were twenty-five residentsdischarged to a least restrictive environment which included foster home, relative placement orindependent living.
Our forward thinking board and staff have managed to make strides this year in spite ofthe downfalls. Together, we have become stronger with the same mission and outcomes inmind. We look forward to establishing new programs and continuing to assist young womenwho are in crisis. The board of directors is very appreciative of the dedicated staff under theleadership of Anne Shervington Davis.
Anne Shervington Davis Charles OwensCEO President, Board of Directors
MESSAGE from the President and CEO
Sue was fourteen years oldand two months pregnant when she came toFlorence Crittenton Services of Baltimore. She hada history of verbal and physical aggression towardadults, peers, and siblings. She experiencedabandonment and parent child conflict at an earlyage. She has been involved with Social Servicessince the age of one. Unification with her grand-mother and mother were not successful. She hadbeen placed in foster and group home settingsprior to her placement at FCS.
When Sue came to FCS, she was in need ofan emotional and physically safe place where shecould learn how to take care of her child, continuewith her education, learn life and social skills—specifically anger management—and develophealthy relationships. She also needed to learnhow to believe in herself and what she couldaccomplish as a young mother.
Sue participated in an on campus job trainingprogram resulting in her getting a community-based job. She attended educational classes(The Mill School) that were offered on-grounds.She received many awards for attendance andleadership skills. Sue made the honor roll throughouther stay. She eventually transitioned to a community-based education program where she continuesto thrive.
Sue benefited from being in an environmentthat valued females. She attended parenting class-es, as well as individual and group therapy to assistwith learning different ways to handle her anger.She was able to develop and maintain significantrelationships with caring adults, her relatives, andher child’s father. She became a positive rolemodel for other young ladies who were strugglingwith negative peer relationships.
Sue achieved her goals that she set for sheand her son. She left the agency after two and halfyears for independent living, feeling empoweredand equipped with the necessary tools to reach herfull potential.
PROGRAMSTEEN PARENTING Program
100% of the mothers reported nosubsequent pregnancies.
36 parents successfully participatedin Parenting sessions.
The Teen Parenting Program provides youngmothers with parenting strategies, skills andtechniques that are appropriate for theirchildren’s developmental capabilities for up to36 months. Additional emphasis is placed onthe identification and prevention of child abuseand life skills development. With supervision,mothers care for their children, themselves andattend a full curriculum of parenting classes onboth an individual and group basis. Expertchild care is available while mothers attendschool, work part-time, or participate in otherFCS activities.
”They taught me how to take care of my baby.”
THE A.W.A.R.E. Program
100% of young ladies reported nopregnancies while at Florence CrittentonServices of Baltimore.
The A.W.A.R.E. Program (Adolescents Willingto Act Responsibly and Ethically) providesopportunities for teens at risk of becomingpregnant to develop the competenciesthey need to delay pregnancies and otherrisky behaviors.
“They have helped me to control my angerand to stay healthy.”
FCS ANNUAL REPORT 2009
THE MATERNITY Program
100%of the young ladies deliveredhealthy babies and received prenatalcare while at FCS.
The Maternity Program encourages andteaches healthy behavior through theprovision of services, such as access toprenatal care, child development, andchildbirth instruction. Emphasis is placedon the delivery of healthy babies resultingin positive birth outcomes and delay ofsubsequent pregnancies.
“My stay here is getting me all of thehelp I need.”
THE MILL SCHOOL
33 students were enrolled in the MillSchool during 2009.
The Mill School is an on-grounds schoolutilizing a non-public educational programthat teaches grades 7 – 11, pre-GED andGED. It is approved by the Maryland StateDepartment of Education.
“FCS tries to help me go to school and…I think it is a good thing that I am here.”
PROGRAMSTEENS IN TRAINING (TNT)
12 young ladies were employed throughthe Teens in Training job program in 2009.
10 young ladies were employed off-grounds in 2008.
Teens in Training (TNT) ) is an on-grounds paidemployment program that trains clients in jobreadiness skills, job skill development andplacement, job retention according to theclients' age and capability. They can apply forpositions in House-keeping, Child Care,Activities, Playroom, Education, and TeenParenting. They are evaluated on their workperformance and may be recommended for off-grounds employment.
“I have met some of my own personalgoals, like getting a job.”
TRANSITIONS Program
100% of the young ladies participatedin life skills training.
This program provides a semi-independentliving experience for four clients to live in on-campus apartments. They are responsible forhousekeeping, shopping and cooking healthyand well-balanced meals. Guidance in life skillsdevelopment is given in the following areas butis not limited to these areas: nutrition, moneymanagement, shopping, cooking, etiquette,grooming and hygiene, developing interpersonalskills, time management, and conflict resolution.In 2009, the clients discharged from the programhave moved onto living on their own or wereaccepted into an independent living program.
“The program has structure and helps mework on my weaknesses.”
OTHER PROGRAMSand SERVICES
Programs and services are provided in asafe and nurturing climate of trust andsupport by caring staff to young ladies 13to 20 years of age. The programs aredesigned for young ladies who are in needof a structured and supervised residentialsetting that values females.
• Case Management Services• Sexual Responsibility• Medical Referrals• Job Readiness Skills• Independent Living Skills• Health Education Education• Mental Health Screenings• Self-Esteem Building• Spiritual Opportunities• Individual, Family and Group Therapy• Age-Appropriate Group and Leisure
Time Activities
“The staff is friendly and nice.”
FAMILY Involvement
90% of the young ladies haveat least one connection to a familymember.
FCS realizes the importance of involvingfamilies in the treatment of eachyoung lady residing at FCS. Thefollowing opportunities were offeredthroughout the year:
• Family Fun Nights• Invitations to participate in thetreatment team meetings
• Family sessions with thesocial workers
• Family and siblings visits• Special occasions
““It seems that FCS really tries tohelp the girls here.”
FCS ANNUAL REPORT 2009
DEMOGRAPHICS and OUTCOMESDEMOGRAPHICSTotal Number of Admissions: 62Average Age at Admission: 17Average Length of Stay: 5 months
PROGRAMA.W.A.R.E. 22The Teen Parenting Program 16The Maternity Program 24
REFERRING AGENCIESDepartment of Social Services 81Department of Juvenile Services 37Department of Youth and Rehabilitative – D.C. 10
PLACEMENT PRIOR TO ADMITTANCE TO FCSOf the 62 admissions to FCS, 6% of the young ladies were from another group home,21% from foster homes and 14% from their homes. Of the 72 discharges from FCS, 15% ofthe young ladies were returned home.
Another Group Home 6%Foster Home 21%Home 14%Relative Placement 6%Non-Relative Placement 3%Hospitals 3%Independent Living 3%Shelter 3%Treatment Foster Care 2%Homelessness 3%Detention 23%Runaway 11%
ISSUES AT ENTRY
77% 80%
Behavior AWOL
27%
65%
80%74%
100%
Legal Family School Mood/Anxiety
SubstanceUse
Residential Service Fees 98%
Staff Compensation 63%
Fund Raising 1%
EXPENSESStaff Compensation 63%Employee Benefits 10%Occupancy 9%Supplies 7%Depreciation 5%Office & Public Relations 2%Transportation & Insurance 2%Professional Fees 1%Dues 1%TOTAL EXPENSES 100%
REVENUESResidential Service Fees 98%Fund Raising 1%Special Programs 1%TOTAL REVENUE 100%
Special Programs 1%
Supplies 7%
Occupancy 9%
EmployeeBenefits 10%
Depreciation 5% Office & Public Relations 2%
Professional Fees 1%
Dues 1%
Transportation & Insurance 2%
FINANCIAL REPORT July 1, 2008 to June 30, 2009
FCS ANNUAL REPORT 2009
MAJOR CORPORATION andFOUNDATION DONORS
PACE SETTER’S CLUB$5,000 - $24,999
Boys Home Society
Morris Mechanic Foundation
Betsy and George Sherman
LOYALTY CLUB$1,000 - $4,999
Coldspring Company
Anne S. Davis
Macy’s
Venable LLP
GOLD LEVEL CLUB$500 - $999
Roderick Armstrong
Board of Beneficence
Dennis Busky
John and Beverly Carter
Comcast Financial Agency Corp.
The Continental Society
Patricia Jagielski
M & T Bank
John and Jean Mann
Charles R. and Marsha Owens
Claire Richardson
Sheila Richardson
Angelina and Darrell Sills
Sarah Stein
Glen Thompson
SILVER LEVEL CLUB$200 - $499
David Barnstable
Mr. and Mrs. Stewart Braunstein
Clyde and Loretta Bryant
Marian Callaway
Joseph and Ann Chester
Sally DeWitt
Forum Caterers
Natalie Frazier
Jamesetta Brown Galloway
Barbara Greenspun
Morgan State University Foundation
Darlene Moss
Mattie and William Mumby
Alonzo and Carol Rogers
Lois and Ken Reeder
Jennifer Scott
Lisa Shemer
Juanita Simon
Audrey Simmons
Mary Margaret Sterling
Josephine Sutland
Julius H. Taylor
James Waddy
BRONZE LEVEL CLUBUp to $199
Elizabeth Allen
Phyllis Anderson
Walter Amprey
Pansye Atkinson
Melody Baker
John Baum
George and Nancy Barrick
Barrington and Ann Branch
Dorothy and Marion Bascom
Carolyn Blagmon
Vanessa Brady
Damaris Bristol
Clara Carter
Patricia Chappelle
Dorothy Clayburn
Paul Clement
Doris Cole
Naomi Coval
Jean Dahn
Glen Dawson
Alex Dinor
Diane Dwyner
Christopher Egner
Martha Elliott
Nathan Engle
Paul Ephross
Toks Fashola
Diane Fendli
Alice Ann Finnerty
Sherry Flood
Amy Froide
Dana Gaskins
Doris Goins
Anne B. Gray
Connie and William Hankins
Janie Greenwood Harris
Sonja Harris
Elaine Harrington
John Harter
Schemeka Herndon
Jack Hoblitzell
Yvonne Holt-Stone
Chen Hong
Susan Hosfeld
Olga Hutchins
William Jackson
Peter Johnson
King & King Associates
Monica Lipscomb
Susan Kvech
Jacqueline Lewis
Iris Lloyd
Frank Magolis
Wanda Massey
Jane McConnell
Anne McKusick, M.D.
Andrea McMumin
Ann Morton
Cassandra Naylor
Matilda Pair
Lawrence Pakula
Alma Parker
Ann Parker
Tom and Doris Passaro
Judith Pescrille
Janice Pinn
Edna Purdy
Valarie Richardson
Jane Sasha
Jennifer Scott
Sheryl Seats
Cheryl Sparks
John Sterrett
William and Delores Sykes
Julius Taylor
Linda Taylor
Carolyn Tice
Patricia Thomas
Randy Thompson
Sharon Watt
Marshalla Webb
Betty Williams
Jacqueline Williams
Cheryl Wingo
Carol Wright
Edmonia Yates
Wilhelmina Young
IN-KIND DONATIONSBin 604 Wine Sellers
John and Jean Mann
NASW – Baltimore Chapter
The Pierians
Sharon Price and Bill Burroughs
Sigma Gamma Rho Sorority
Simmonsink
Ski Liberty
Wegman’s
Amanda Wharton
Lisa Williams
Joyce Young
Florence Crittenton Services of Baltimore, Inc. expresses gratitude to each contributor anddonor for their continued support. For those of you we may have accidentally forgotten toinclude, we thank you even more.
DONORS LIST 2008-2009
COUNCIL ON ACCREDITATIONOF SERVICES FOR FAMILIESAND CHILDREN, INC.
MARYLAND ASSOCIATIONOF RESOURCES FORFAMILIES AND YOUTH
MEMBER AGENCY
CHILD WELFARELEAGUE OFAMERICA
Florence Crittenton Services of Baltimore, Inc. does notdiscriminate on the basis of race, sex, color or natural originwith respect to students residents, residents, faculty andadministrative staff.
Florence Crittenton Services of Baltimore, Inc. is a 501-C3charitable organization whose financial statements are availableupon request.
Florence Crittenton Services of Baltimore, Inc. is an equalopportunity employer.
Florence Crittenton Services of Baltimore, Inc. is accreditedby the Council on Accreditation of Services for Family andChildren and is a member of the National CrittentonFoundation, Maryland Association of Resources for Familiesand Youth (M.A.R.F.Y.), a member of the Maryland Non-Profits Association, approved by the Maryland StateDepartment of Education (M.S.D.E.) as a Non-PublicEducational Program and a member of Maryland Associationof Non-Public Special Education Facilities (M.A.N.S.E.F.).
BOARD OF DIRECTORSCharles R. Owens
President
John Britton
Vice President
Nikita Haysbert
Secretary
Dennis B. Busky
Treasurer
BOARD MEMBERSMarian Callaway
Blaine Gerber
Barbara Greenspun
Sheila Richardson
Carol A. Rogers
Tina Saunders, Esq.
Sarah E. Stein
HONORARY BOARD MEMBER
Clarisse B. Mechanic
ADMINISTRATIONAnne S. Davis, M.Ed.
Chief Executive Officer
Angelina Sills, DrPH, LCSW-C
Deputy Director/Clinical Director
Melody Baker, M.S.
Director of Residential Services
David Barnstable, M.Ed.
Coordinator of Human Resources
Nathan Engle, M.Ed.
Education Director
Margaret Mackey-Jones, M.S.
Teen Parenting Program Coordinator
Jannell Trcka, BSN
Nurse Coordinator
Ahesahmahk Dahn, B.S.
Director of Operations
Joseph Bierman, MD
Psychiatric Consultant
Designby
LynneMenefee
FLORENCE CRITTENTONSERVICES OF BALTIMORE, INC.3110 Crittenton Place • Baltimore, Maryland 21211Phone: 410-366-4333 • Fax: 410-235-2262TDD: 410-366-4930 • www.flocrit.net