Date post: | 07-May-2015 |
Category: |
Healthcare |
Upload: | in-control-partnerships |
View: | 225 times |
Download: | 0 times |
What’s working and what’s not?
Children’s POETFocus on the outcomes, not just the numbers
16th July 2014Tim Parkin and John Waters
How to participate today
Agenda
• A brief history• Where we are now• What POET tells us• Getting the best from POET• Questions• Next steps
A brief history
• POET developed over 10 years by In Control and Lancaster University to check the experience and outcomes with people using personal
budgets and carers• So far two National Personal Budget Surveys, with a third due
to be published in the autumn• Versions developed for staff, providers, people with personal
health budgets and being tested for children with education, health and care plans and personal budgets
• Today’s focus is on adult social care covering personal budget users, carers and staff
Where we are now
• Care Minister Norman Lamb’s ambition is that all councils adopt a way of checking the impact of personal budgets
• In Control has received some core DH funding to assist councils to startusing POET
The two offers are:• Do it yourself – Gives access to the survey questionnaires, on-
line portal to upload and analyse data, and local reports comparing results with a growing national data set. This option is free.
• Supported POET – Gives bespoke support, including facilitation of pre and post survey engagement and a more detailed re-port and analysis tailored to the locality. Cost £1,950 plus VAT and expenses
What POET tells us
• Mental wellbeing• Physical health• Independence• Getting and keeping a paid job• Volunteering taking part in community• Choosing where to live and who to live
with• Control over life• Feeling safe• Relationships with friends• Relationships with family
• Control over support• Getting support you need• Being supported with dignity• Relationships with paid supporters
Care act 2014 : Wellbeing POET 2013 Outcomes
Personal dignity Supported with dignity and respect
Physical and mental health and emotional wellbeing;
Physical HealthMental HealthSelf Esteem
Protection from abuse and neglect Feeling safe, at home and when you go out
Control by the individual over day-today life (including over care and support provided and the way it is
provided)
Being in control of important things in your life
Arranging the support you needRelationships with people paid to
support youIndependent
Participation in work, education, training or recreation;
Getting and/or keeping a paid job
Social and economic wellbeing Quality of Life
Domestic, family and personal relationships;
Relationships with your other family and friends
Relationship with your family carer
Suitability of living accommodation; Who and where you live
The individual’s contribution to society
Doing things like volunteering that help your local community
For the free text responses, we used themes that had emerged from the first National personal budget survey. The list of themes was updated to reflect free text comments included in this years survey.
Each quote was then examined and assigned to one or more themes depending on what the person had written – for most comments a judgement was also made on whether the comment was mainly positive, or neutral in relation to the theme.
Process Experience
Got help
to plan
PB
Views in
cluded
in plan
Know amount P
B
Easy
to get s
upport I w
ant
Plan &
man
age s
upport
Control P
B
Need as
sessed
Informati
on
Restric
tions
Change
my s
upport
Choose ser
vices
Views
0
20
40
60
80
100
120
MaxMin
The process conditions associated with better outcomes
Views included plan
Control budget Plan/manage support
Choose services
Change support
Get info/advice
Get support I want
Assesment Restrictions Help to plan Direct payment
0
1
2
3
4
What worked well:
What didn’t work well:
What needs to change:
Were your views and opinions fully included when
This year we are taking a closer look
Assessment Budget Holders
Assessment Staff
Budget Set Budget Holders
Budget Set Staff
Planning Budget Holders
Planning Staff
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
No
Yes
Don't Know
The Personal Budget Process who’s saying what
Care and support
Community Leisure services
Personal Ast.
Equipment
0% 10% 20% 30% 40% 50% 60% 70%
National
Manchester
How people used their personal budget
Engagement events : action planning
Getting the best from POET: Key stagesIt’s all in the planning!
Ownership:• Getting senior management sign up, briefing staff, and telling local
partners e.g. DPULOs
Planning the survey:• Who to survey – personal budget users and/or carers and/or staff• Numbers – minimum expectation of 100 personal budget users &
100 carers• Survey methods – postal, at review, online, meetings
Timescale:• Clear timetable to avoid drift, between 6 and 9 months
Using the results:• Local report to inform engagement event leading to action plan for
improvement• Can link to Making it Real, if using
Next steps:New POET User Guide: www.in-control/poetuserguide
Sign up via online form https://podio.com/webforms/5165120/404682
If you want to find out more, please contact [email protected]