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Management Trends inManagement Trends inCurrentCurrent S Scenariocenario

Presented by:ABHISHEK SHANKAR (10MBA0115)

ABHISHEK DAS (10MBA0059)AJAY SINGH (10MBA0060)AAKASH GHOSH (10MBA0114)

SAPTARSHI BHAUMIKIMRAN KHAN

ZHU YIBIN (10MBA0178)


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ManagementManagement

y The driving force behind the evolution of management theory is the search for better waysto utilize organizational resources.

y Overtime management theories have evolvedconsiderably under the effect of political,economical and cultural forces.


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y scientific management (F.W Taylor)The systematic study of relationships between people

and tasks for the purpose of redesigning the work

process to increase efficiency.y evolutiony The evolution of modern management began in the

closing decades of the nineteenth century, after the

industrial revolution had swept through Europe,Canada, and the United States.

y Managers of all types of organizations-political,educational, and economicwere increasingly trying tofind better ways to satisfy customers needs.


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Scientific ManagementScientific Managementy Many of the managers and supervisors had only a

technical orientation, and were unprepared for thesocial problems that occur when people worktogether in large groups. Thus evolved techniquesin Scientific Management.

y The techniques here adopted was that of JobSpecialization & Division of labor.


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A dministrative ManagementA dministrative Managementy Bureaucracy is a formal system of organization

and administration designed to ensure efficiencyand effectiveness.

y A uthority is the power to hold peopleaccountable for their actions and to makedecisions concerning the use of organizationalresources.

y Authority gives managers the right to direct andcontrol their subordinates behaviour to achieveorganizational goals.


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A dministrative ManagementA dministrative Management


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y This talks about how managers should personallybehave in order to motivate employees andencourage them to perform at high levels and be

committed to the achievement of organizationalgoals.y It also dealt with how employees could become

demoralized when managers do not treat theiremployees properly.


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y Management science theory is acontemporary approach to management thatfocuses on the use of rigorous quantitative

techniques to help managers make maximum useof organizational resources to produce goods andservice.

y It included the following branches:

y Quantitative management.y Operations management.y Total Quality Management y Management Information Systems


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O rganization EnvironmentO rganization Environment

y organizational environmentthe set of forces and conditions that operate beyond anorganizations boundaries but affect a managersability to acquire and utilize resources.

y One way of determining the relative success of an organization is to consider how effective its

managers are at obtaining scarce and valuableresources.


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Changes incorporated inChanges incorporated inmanagement with timemanagement with time

y Things were changing for the betterbut with theadvent of information systems and internettechnology, the best was yet to come websites,e-mailing, scanning, and printing.

y Organizations now reduced on communicationcost, increased transparency and doubled onefficiency and effectiveness this is the currentsituation.

y However, this is not enough.the future is nowbeckoning us to change and already somecompanies are way ahead of the pack and arealready reaping benefits.


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The changes The changes

y Incorporating all enterprise systems in websites: Companies are now using advanced features in theirwebsites that are used to increase their turnover andgood public perception like customer query systemsto process customer queries, free hotline and Skypeetc to talk directly with customers

y Tele-conferencing & Tele-commuting : To reduceon fixed cost such as rent, travelling and other

expenses companies allow staff to work from homeand attend meetings via tele-conferencing and tele-working systems


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ContdContd

y External data handling: Due to complexitiescompanies are opting to have there data handled

externally by professional firms.y O utsourcing: Companies are opting to outsource

such professionals from established professionalcustomer care firms so that they can concentrate ontheir core business.

y Business collaborative systems:Companies areincorporating additional features such as calendars,

address books, to-do lists, databases, resourceplanners etc in companies e-mailing systems toenable staff to set-up meetings, plan events thisenables for integration of a firms efforts.


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ContdContd

y E-commerce: This effectively enables companiesto sell their goods online to any customer aroundthe world.

y A dvanced competitor analysis: A firm needs toknow that what their competitors are doing toenable them be up-to-date on their competitorsnew products and relevant activities, this can bethrough contracting professionals who are goodat evaluating market conditions and competitoractivities. There are also softwares andspecialized websites that monitor competitorsactivities on the internet.


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ContdContd

y Information platforms & blogging: To providesufficient information on a companies goods,services, how-to guides etc ,companies operateblogs, social network accounts such as facebook,YouTube and twitter to get information tocustomers in a way that is easily accessible tothem.

y N ew media advertising: F irms are movingaway from traditional static advertising such astelevision, newspapers and radio to new mediasuch as internet could make use of media suchas movies,internet, restaurant mats etc.


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ContdContd

y Flexible working hours: To reduce theemployee-conscious companies are now lookinginto adjusting the working hours of employees toavoid wastage of time through traffic jams andeven allow their employees to pursue furthereducation. This flexibility extends to as far ashaving night shifts even for professional

employees.y Franchising: F ranchising enables companies to

increase their market penetration without havingto establish operations and incur set-up costsbesides avoiding the obvious risks.


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ContdContd

y Departments as companies: Companies canadopt a strategy that enable search departmentto also act as its own company, for example afinance department could also act as anaccounting firm and it could cost the parent firmfor any services.


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The evolved trendsThe evolved trends


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66 --sigmasigma

y Six Sigma is a business management strategyoriginally developed by Motorola, USA in 1981.

y Six Sigma seeks to improve the quality of process outputs by identifying and removing thecauses of defects (errors) and minimizingvariability in manufacturing and businessprocesses.

y It uses a set of quality management methods,including statistical methods, and creates aspecial infrastructure of people within theorganization who are experts in these methods.


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K nowledgeK nowledge managementmanagement

y As the world becomes more complex, more andmore of what we do is knowledge work, the

application of highly specialized knowledge andexpertise. An organizations competitive advantagerevolves around its most advanced talent - thoseleading edge knowledge workers who solvechallenging problems, develop new products and takethe business in novel directions.

y Benefit: When experts collaborate,progress can bemade much faster than any one employee workingalone. Speed is the essence today, speed of executionas well as that of innovation.


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World classWorld class manufacturingmanufacturing

y What does it take to be world class? Richard Schonberger,a leading manufacturing consultant,created the term

world-class manufacturing. According tohim,manufacturing is gained by marshalling the resourcesfor continual rapid improvement.

y To achieve world-class status, companies must changeprocedures and concepts, which in turn leads totransforming relations among suppliers, purchasers,producers and customers.

y World class manufacturing is indispensable tomanufacturing innovators who aim to gain market share,operate at peak efficiency and exceed customerexpectations so they can be world class in their industry.


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K nowledgeK nowledgeprocessprocess outsourcingoutsourcing

y Knowledge process outsourcing (KPO) is a new fadacross India. Indian companies are moving up the

ladder to value added tasks like market research,patent research and publishing.y According to Evalueserve, one of leading Indian KPO,

the knowledge process market in India is worthUS$2.5 billion to US$3 billion a year, and is likely togrow to US$10 billion to US$12 billion by 2012.

y This move represents major shift of Indianoutsourcing companies from cheap call centerservices to lucrative markets dominated mostly byWestern companies.


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R etail managementR etail managementy Retail Management offers end-to-end control and

management of entire retail-chain for super markets,

convenience stores, pharmacy, hypermarkets andother retailers.y Retail business has been booming constantly and the

number of large and mid-size retail chains hasincreased considerably. F or a long time, these retailchains have been looking for a comprehensivesolution that will cater to their growing businessneeds. Developed after thorough research on theretail industry requirements, Retail Management is adirect response to the Retail industrys needs.


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ConclusionConclusion

Date post:	07-Apr-2018
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