Date post: | 13-Jul-2015 |
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SURFACE IMPRESSION
Letters and a diary from the First World War
Roz Currie & Peter Pavement
SURFACE IMPRESSION
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Brief
• Tender was for a museum Interactive to accompany a First World War exhibition at the Jewish Museum
• Originally the brief was just to show the letters of Marcus Segal, a Jewish officer who served (and died) on the Western Front (1916 – 1917)
• Subsequently it was expanded to include the Diary of Florence Oppenheimer, a nurse who served in the Eastern Mediterranean
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Personas
• The brief outlined “user stories” to communicate modes of interaction
• “Alice” – museum visitor who doesn’t know what she’s interested in
• “Ben” needs to find a letter from last time he visited - to show his friend
• Museum visitor “Zebedee” needs to find out how many chickens Marcus received during his time in the trenches.
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Personas• Museum researcher “Morris” is researching the role of
rats in wars • Staff member “Colin” spots a typo in a transcript and
needs to edit a letter • Staff member “Rebecca” finds a new letter in a drawer
and needs to add it to the system • Staff member “Henry” finds 100 letters written by
another Jewish person serving in the Armed Forces and wants to add a new section
• Museum staff member “Freda” wants to change or add a theme around a Jewish festival
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Strategy
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Kiosk
• To save on a tight budget we experimented with using consumer PCs to run the kiosk
• We used a touch screen “All in One” plus an MDF cabinet (as part of the exhibition build)
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Challenges
• Hardly any time for content production and design – some rough edges went live
• Conceptualising the diary content
• Connectivity within the museum for a web hosted system
• Built in software on the kiosk threw up some nasties!
• Visitor confusion over headphones and audio
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Benefits
• Makes a huge amount of content really accessible
• The kiosk will become part of the Jewish Museum’s permanent galleries
• The interactive will be available online, reaching a wider audience for a longer period than the exhibition
• The content can be extended with new document collections if they become available
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Roz Curriewww.thejmm.org.uk@JewishMilitary
Peter Pavementwww.surfaceimpression.com@peterpavement@surfimpress