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October 29, 2013 Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing
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Page 1: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

October 29, 2013

Fostering Sustainable BehaviourAn Introduction to Community-Based Social Marketing

Page 2: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

February & March, 2014Australian Introductory & Advanced CBSM Workshops

Locations: Adelaide, Brisbane, Canberra, Hobart, Melbourne, Perth, & Sydney

www.ecocentrics.com.au

$50 Reduction: Coupon 4f136562

Page 3: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014
Page 4: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014
Page 5: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Information-Intensive

✤ Radio

✤ Television

✤ Internet

✤ Newsprint

Page 6: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Information-Intensive

✤ Attitude-Behaviour

✤ Economic Self-Interest

Page 7: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Attitude-Behaviour

✤ Attitudes = Behaviour

✤ Little Connection

Page 8: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Attitude-Behaviour

✤ Energy Efficiency Workshop

✤ Attitudes and Knowledge

✤ Evaluation

✤ 1 of 40 Lowered WH

✤ 2 of 40 Installed Wrap

✤ 8 of 40 Installed Showerhead

Page 9: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Attitude-Behaviour

✤ Water-Use Handbook

✤ Wasteful Water Use

✤ Water Energy Relationship

✤ Conservation Methods

✤ No Reduction in Water Use

Page 10: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Economic Self-Interest

✤ Systematically Evaluate

✤ Act in Self-Interest

✤ Enlightenment = Change

Page 11: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Economic Self-Interest

✤ Residential Cons. Service

✤ Gas & Electric Utilities

✤ Audits, Loans, Contractors

✤ Evaluation

✤ 6% Requested Audit

✤ 50% Acted, Savings 2-3%

✤ 30% Waiting List Control

Page 12: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Why Prevalent?

✤ Underestimate Difficulty

✤ Expediency

✤ Ineffective Models

✤ Relative Ease

✤ Lack of Evaluations

Page 13: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Community-Based Social Marketing

Page 14: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Community-Based Social Marketing

54321Select

Behaviours

Uncover

Barriers

&

Benefits

Develop

Strategy

Pilot

Strategy

Implement

Broadly

&

Evaluate

Page 15: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Community-Based Social Marketing

5432Select

Behaviours

Page 16: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

39%

30%

16%

13%

3%

✤ Industrial✤ Transportation✤ Residential✤ Commercial/

Institutional✤ Agriculture

Energy Use by Sector (2006)1

1Source: Natural Resources Canada

Selecting Behaviours

Page 17: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

59%

2%

18%

10%

5% 5%

✤ Space Heating✤ Space Cooling✤ Water Heating✤ Appliances Major✤ Appliances Minor✤ Lighting

Household Energy Use 20061

1Natural Resources Canada

Selecting Behaviours

Page 18: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

59%

2%

18%

10%

5% 5%

✤ Install Low Flow

Showerheads✤ Turn Down HWH

Thermostat✤ Install Blanket✤ Install On-Demand

System✤ Shorter Showers

HWH Related Behaviours

Selecting Behaviours

Page 19: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Selecting Behaviours

✤ Non-Divisible

✤ End-State

✤ No Strategies

Page 20: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Selecting Behaviours

✤ Combine

✤ Impact

✤ Probability

✤ Penetration

Page 21: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Rank BehaviourGHG

(kg/ph/y)Probability

(0 - 4)Penetration(0 -100%)

Weight

1Purchase

Green Power8700 2.15 3% 18143

3Cold Water

Wash450 3.09 38% 862

4Increase Use of

Clothes Line200 3.07 8% 564

2 Install 10 CFLs 700 3.03 23% 1633

5Install LF

Showerhead215 2.5 61% 209

Page 22: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Community-Based Social Marketing

543Select

Behaviours

Uncover

Barriers

&

Benefits

Page 23: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Uncovering Barriers & Benefits

Literature

SearchObservations Focus Groups Surveys

Page 24: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Community-Based Social Marketing

54Select

Behaviours

Uncover

Barriers

&

Benefits

Develop

Strategy

Page 25: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Specific

BehaviourBarriers Benefits

Encourage

Discourage

Develop Strategy

Page 26: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Community-Based Social Marketing

5Select

Behaviours

Uncover

Barriers

&

Benefits

Develop

Strategy

Pilot

Strategy

Page 27: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Time

Pretest Program Posttest Follow-up

Pretest Posttest Follow-up

Stra

teg

yC

on

tro

l

Pilot Strategy

Page 28: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Turn it Off

✤ Barrier Research

✤ Barrier-Based Strategy

✤ Tested with Schools & TTC

Page 29: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014
Page 30: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

✤ NRCan Turnkey Toolkit

✤ 200 Canadian Communities

✤ 50 Municipalities Idle Free

✤ Used Internationally

Turn it Off

0

20

40

60

80

73

32

Idling Duration

Page 31: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Turn us Off

✤ Urban Sustainability Directors Network (USDN)

✤ Identified Barriers

✤ Strategy

✤ Email

✤ Commitment/Prompt

Tabanico, Boone, Brown Large, Parzen (2012)

Page 32: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014
Page 33: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Turn us Off

✤ Urban Sustainability Directors Network (USDN)

✤ Identified Barriers

✤ Strategy

✤ Email

✤ Commitment/Prompt

Tabanico, Boone, Brown Large, Parzen (2012)

0%

20%

40%

60%

80%

Computers Monitors

53

72

21

58

Before After

Page 34: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Turn us Off

✤ Urban Sustainability Directors Network (USDN)

✤ Identified Barriers

✤ Strategy

✤ Email

✤ Commitment/Prompt

Tabanico, Boone, Brown Large, Parzen (2012)

Page 35: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Community-Based Social Marketing

Select

Behaviours

Uncover

Barriers

&

Benefits

Develop

Strategy

Pilot

Strategy

Implement

Broadly

&

Evaluate

Page 36: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

Recommendations

✤ Tier Behaviours

✤ Identify Barriers & Benefits

✤ Pilot Strategies

✤ Develop Turnkey Resources

✤ Overarching Vision

Page 37: Fostering Sustainable Behaviour - Enablers of Change · 2019-09-15 · Fostering Sustainable Behaviour An Introduction to Community-Based Social Marketing. February & March, 2014

February & March, 2014Australian Introductory & Advanced CBSM Workshops

Locations: Adelaide, Brisbane, Canberra, Hobart, Melbourne, Perth, & Sydney

www.ecocentrics.com.au

$50 Reduction: Coupon 4f136562


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