Dr. Kaali Dass, PMP, PhD29th Oct 2016

Foundational Skills to Lead Enterprise Programs

Q & A

Skills to Lead Enterprise Programs

Organization Strategy & Planning

The Fourth Industrial Revolution

Agenda

The Fourth Industrial Revolution

Evolution of Industry

1784

Steam, Water, Mechanical production equipment

1870

Division of Labor

Electricity

Mass production

1969

Electronics,

Information Technology

Automated Production

Cyber-Physical Systems

Source: wef.org

1

2

3

4

Market Disruptors

Competitive Strategy: Porter Model

Source: Michael E. Porter, Competitive Strategy

Rapid Technology

Changes

Innovation in Marketplace

Customer Awareness

Globalization

Industry Rivalry

New Entrants

Customers

(Bargain)

Substitute Products

Suppliers

(Bargain)

http://www.businessinsider.com/chambers-40-of-companies-are-dying-2015-6

John Chambers, ChairmanCisco Systems, Inc.

More than one-third of businesses today will not survive the next 10 years…

Either we disrupt or we get disrupted…

Change

Replace old state with new state

Radical and significant change in Operations, shift in culture and people's behavior and mindsets to implement the transformation successfully and

sustain it over time

Improving Existing Process

Change Types

Ref: The Change Leader's Roadmap by Linda Ackerman Anderson; Dean Anderson; Daryl R. Conner

Portfolio, Programs, and Projects

SWOT Analysis (Internal / External)

Strategic Choices (Portfolio)

Strategy Implementation

Programs and Projects

Mission

Source: Project Management by Eric W. Larson and Clifford F Gray

Strategy Objectives

Portfolio, Programs, ProjectsSt

rate

gy

Alig

nm

ent

PMI Knowledge Areas

Reference: PMBOK Guide 5th Edition

Human Resources

Management

Quality Management

Procurement Management

Risk Management

Communications

Management

Cost Management

Time Management

Scope Management

Stake Holder Management

Integration Management

Enterprise Programs

Human Resources

Management

Quality Management

Procurement Management

Risk Management

Communications

ManagementCost Management

Time Management

Scope Management

Stake Holder Management

High Budget Longer Duration Large Scope Items Scope Increase as Teams Uncover New Issues

Enterprise Programs

Human Resources

Management

Quality Management

Procurement Management

Risk Management

Stakeholder

Management

Cost Management

Time Management

Scope Management

Communication Management

Large number of Stakeholders (Approx. greater than 20) Multiple Sites and Global Sites Multiple Business Units Cross Functional Teams External Teams and Vendors

Enterprise Programs

Human Resources

Management

Quality Management

Procurement Management

Risk Management

Cost Management

Time Management

Scope Management

Stake Holder Management

Communications

Management

Global and Dispersed Teams Large Communication Channels (190+) Lack of Awareness: Business Value Multiple Modes of Communication Multiple Communication Frequency Stakeholder Specific Content

Enterprise Programs

Quality Management

Procurement Management

Risk Management

Communications

Management

Cost Management

Time Management

Scope Management

Stake Holder Management

Human Resources Management

Manage Dynamic & Global Teams Manage Without Authority Motivating / Influencing Team Members Contribution Towards Business Value

Enterprise Programs

Human Resources

Management

Quality Management

Procurement Management

Risk Management

Communications

Management

Cost Management

Time Management

Scope Management

Stake Holder Management

Identify Common Standards & Best Practices Communication and Adoption of Standards Consistent Process and Standards Across Business Units Quality Measurement & Metrics

Enterprise Programs

Human Resources

Management

Quality Management

Procurement Management

Risk Management

Communications

Management

Cost Management

Time Management

Scope Management

Stake Holder Management

Identifying Risks are Complex Many Unknown Unknowns Internal and External Risks Technology Risks Process Risks People Risks

Stake Holder Management

Enterprise Programs

Human Resources

Management

Quality Management

Procurement Management

Risk Management

Communications

Management

Cost Management

Time Management

Scope Management

Technology Adoption Process & Standards Adoption Vendor Management Dependencies to External Environment

Skills to Lead Enterprise Programs

PMI Talent Triangle

Technical Project Management Knowledge, skills and behaviors related to specific domains of project, program and portfolio management

LeadershipKnowledge, skills and behaviors specific to leadership-oriented; cross-cutting skills that help an organization achieve its business goals

Strategic and Business ManagementKnowledge of and expertise in the industry or organization that enhances performance and better delivers business outcomes

PMI Talent Triangle

Requirements Gathering Techniques

Project Controls and Scheduling

Risk Management Scope Management Agile Tools and Techniques

Communication Team Building Negotiation Influencing Conflict Management Problem solving Emotional Intelligence Motivation

• Strategic Planning/Alignment• Contract Management• Finance/Budgeting• Business Acumen• Operational Functions

Ref: https://www.weforum.org/agenda/2016/01/the-10-skills-you-need-to-thrive-in-the-fourth-industrial-revolution/

Skills in 2020Complex Problem Solving

Critical Thinking

Creativity

People Management

Coordinating with Others

Emotional Intelligence

Judgement and Decision Making

Service Orientation

Negotiation

Cognitive Flexibility

Future Jobs

Ref: https://www.weforum.org/agenda/2016/10/the-most-important-skills-of-tomorrow-according-to-five-global-leaders/

“A child today can expect to change jobs at least seven times over the course of their lives – and five of

those jobs don’t exist yet”Esteban Bullrich, Argentinian Minister of Education

“35% of the skills necessary to thrive in a job today will be different five years

from now”

Business: Understand business case, business value, and impact to stakeholders

Technology: Office and communication technologies, Learning new systems/technologies, Information Security and related technologies

Leadership: Strong organizational skills; Meet timelines on deliverables; Ownership and accountable; Understand client needs, Team player, Collaboration, Creative, Innovative, and Problem solving skills.

Debbie Peek

Assistant Vice President

Rho, Inc.

Business: Knowledge about industry, products, services, and customer needs

Technology: Technology mindset, willing to learn, effective use of technologies to solve business problems

Leadership: Innovate, Influence, Good communication, adopting to change, and flexible

Atul Sethi

IT Director

Cisco Systems, Inc.

Business: Understand Organizational Goals, Business Value, Proactive, Adopt to change

Technology: Data Science, Office Software and related technologies

Leadership: Coach, Mentor, Lead by Example, Follow through issues for closure

Dr. Craig Kung

Dean

Strayer University

Know Your Industry

Understand your organization Culture and Strategy

Align your Program Objectives towards Organization’s Strategy

Balance your Skills and Learning on Business, Technical, and Leadership

Key Takeaways

If your actions inspire others to dream more, learn more, do more

and become more, you are a leader

John Quincy Adams

Q&A

dassconnet@gmail.com

https://www.linkedin.com/in/kaalidass