FR04407 - Higher Apprenticeship for IT, Software, Web ......The technical content includes units for...

Latest framework version?Please use this link to see if this is the latest issued version of this framework:afo.sscalliance.org/frameworkslibrary/index.cfm?id=FR04407

Issue date: 04 February 2019

Higher Apprenticeship forIT, Software, Web &Telecoms Professionals -Level 4 (England)

IMPORTANT NOTIFICATION FOR ALL APPRENTICESHIP STARTS FROM 21SEPTEMBER 2018

Modifications to SASE came into effect on 21 September 2018. Accordingly, SASE publication DFE-00236-2018applies both to new Apprenticeship starts from 21 September 2018 and all Apprenticeships commenced beforeand not completed by 21 September 2018.

For more details of the changes please read the following preface page to the framework document.

Issued byInstructus

http://afo.sscalliance.org/frameworkslibrary/index.cfm?id=FR04407

Modifications to SASE came into effect on 21 September 2018. Accordingly, SASE publication DFE-00236-2018 applies both to new Apprenticeship starts from 21 September 2018 and all Apprenticeships commenced before this date and not completed by 21 September 2018.

The SASE modifications have further extended the list of qualifications that meet the minimum English and Maths requirements. This now allows for the acceptance of a wider range of UK-wide qualifications and also certaininternational qualifications, where these are supported by a suitable NARIC Statement of Comparability. Full details relating to the exceptions eligibility criteria are contained in: Section 5 of SASE for Intermediate Level ApprenticeshipsSection 31 of SASE for Advanced Level Apprenticeships

Please note that some frameworks may have English and Maths grade/level requirements that are above the SASE regular minimum requirements. The exceptions relating to the use of British Sign Language or Entry Level 3qualifications, detailed above, do not apply to industry-specific minimum entry requirements.

Please check specific framework documents to ascertain where this is the case and/or check directly with the Issuing Authority responsible for the framework.

Please note that the Transferable Skills tables within this document have not been updated to reflect the recent SASE changes and do not include the expanded range of acceptable qualifications. Refer to SASE for a full list of acceptable qualifications.

The updated version of SASE can be accessed here:https://www.gov.uk/government/publications/specification-of-apprenticeship-standards-for-england

... Higher Apprenticeship for IT, Software, Web & Telecoms Professionals - Level 4 (England)

Apprenticeship in Construction-Building....

apprenticeshipFRAMEWORKS ONLINE

Higher Apprenticeship for IT, Software, Web &Telecoms Professionals - Level 4 (England)




Framework summaryHigher Apprenticeship for IT, Software, Web & Telecoms Professionals- Level 4

Higher Apprenticeship for IT, Software, Web & Telecoms Professionals

This framework includes information on Personal Learning and Thinking Skills

Pathways for this framework at level 4 include:

Pathway 1: IT, Software, Web & Telecoms Professionals

Competence qualifications available to this pathway:C1 - Diploma in Professional Competence for IT and Telecoms Professionals

Knowledge qualifications available to this pathway:K1 - Diploma For ICT Professionals (Systems and Principles) (QCF)

K2 - Level 4 Cambridge Technical Diploma in IT

K3 - FdSc Computing and Networking

K4 - FdSc in communications systems, security and computing

K5 - FdSc Applied Business Computing

K6 - FdSc Information Systems Management

K7 - FdA Business Management for IT

K8 - FdSc (Hons) Computing and Information Systems

K9 - FdSc in Information and Communication Technology

K10 - FdSc Computing

K11 - FdSc Communications Systems Engineering

K12 - Foundation Degree in Information technology

K13 - Foundation Degree (FdSc) Computing

K14 - NCFE Level 4 Diploma in Computing and Systems Development

K15 - BSc Cyber Security

K16 - BSc Apprenticeship Degree in Digital & Technology Solutions


K18 - Foundation Degree in Computing and IT Practice

K19 - Fd in Electronics and Communications Engineering

K20 - Foundation Degree in Computing

K21 - Higher National Certificate in Computing

K22 - Higher National Diploma in ComputingCombined qualifications available to this pathway:N/A

This pathway also contains information on:

Employee rights and responsibilitiesFunctional skills




Framework information

Information on the Issuing Authority for this framework:

Instructus

The Apprenticeship sector for occupations in air conditioning, building services engineering,business and administration, cleaning, customer service, digital/information technology, electrotechnical, electrical and electronic servicing, enterprise and business support, facilitiesmanagement, heating and ventilating, housing, human resources and recruitment, industrialrelations, leadership and management, marketing and sales (also includes contact centres andthird sector), plumbing, property and refrigeration.

Short description

This Apprenticeship framework provides the skills, knowledge and competence required tobecome an IT, Software, Web or Telecoms Professional in a wide range of job roles such as:

IT Technical SupportSoftware DeveloperWeb DeveloperDatabase AdministratorTelecoms EngineerNetwork Planner.

The Apprenticeship programme combines skills and knowledge with employment in an IT orTelecoms role,meaning that apprentices are paid throughout the programme. Apprentices can apply andimprove their skills in the workplace to complement the instructor-led learning.

This framework includes:

Level 4

Issue number: 24

Framework ID:FR04407

Date this framework is to be reviewedby: 31/07/2020 This framework is for use in: England







Contact information

Proposer of this framework

The e-skills UK Joint Awarding Body Forum and ICT Skills Action Group.

Developer of this framework

Name: Damian BrownOrganisation: Instructus Skills

Organisation type: Sector Skills CouncilJob title: Apprenticeships

Phone: 01536 738631Email: [email protected]

Postal address: Unit 3, Cherry Hall RoadNorth Kettering Business ParkKettering, NorthantsNN14 1UE

Website: www.instructus.org

Issuing Authority's contact details

Issued by: InstructusIssuer contact name: Damian Brown

Issuer phone: 01536 738631Issuer email: [email protected]




Revising a framework

Contact details

Who is making this revision: Larisa PukYour organisation: Instructus Skills

Your email address: [email protected]

Why this framework is being revised

This framework has been updated by Instructus Skills in order to amend contact details, andensure all qualifications are up to date.

Summary of changes made to this framework

This framework has been updated by Instructus Skills in order to amend contact details, andensure all qualifications are up to date.

Qualifications removed

Diploma in Professional Competence for IT and Telecoms Professionals

601/7270/8 NCFE601/1690/0 OCR601/6781/6 Open College Network West Midlands

Level 4 Cambridge Technical Diploma in IT

601/1118/5 OCR

Level 4 Diploma in Computing and Systems Development

601/7269/1 NCFE

FdSc in communications systems, security and computing - De Montfort UniversityFdSc Information Systems Management - University of WinchesterFdA Business Management for IT - University of WinchesterFdSc (Hons) Computing and Information Systems - University Centre PeterboroughFdSc Computing - University of Central Lancashire




FdSc Communications Systems Engineering - Bournemouth UniversityFdSc Computing - Teesside UniversityFd in Electronics and Communications Engineering - Birmingham City UniversityFoundation Degree in Computing - Plymouth UniversityFoundation Degree in Information technology - Northumbria UniversityBSc Apprenticeship Degree in Digital & Technology Solutions - University of Roehampton

Qualifications added

N/A

Qualifications that have been extended

N/A




Purpose of this framework

Summary of the purpose of the framework

An Apprenticeship is a job with an accompanying skills development programme designed byemployers in the sector. It allows the apprentice to gain technical knowledge and real practicalexperience, along with functional and personal skills, required for their immediate job andfuture career. These are acquired through a mix of learning in the workplace, formal off the jobtraining and the opportunity to practice and embed new skills in a real work context. Thisbroader mix differentiates the Apprenticeship experience from training delivered to meetnarrowly focused job needs.

On completion of the Apprenticeship the apprentice must be able to undertake the full range ofduties, in the range of circumstances appropriate to the job, confidently and competently tothe standard set by the industry.

This Apprenticeship programme is designed for new entrants to a role in the IT & Telecomssector, and to provide progression and re-skilling routes for existing IT Professionals.Apprentices can work in areas such as:

Software & Web DevelopmentTechnical SupportTelecommunicationsIT Project Management.

What is included in this Apprenticeship?

The apprenticeship is made up of qualifications and learning that will provide apprentices withthe skills and knowledge required to become competent in their chosen job role.

The framework includes a balance of content in technical, business and interpersonal areas,designed to ensure apprentices have an appropriate set of skills to operate in today’s IT& Telecoms job roles.

The technical content includes units for Software Development, Web Development, TechnicalSupport, Telecommunications and Databases. In addition the apprenticeship supports 'vendor'and industry recognised content from organisations such as Microsoft, Cisco, Oracle, VM Wareand CompTIA.

Aims and objectives of this framework (England)

Why is this Apprenticeship important?




In 2009 e-skills UK published Technology Counts: IT & Telecoms Insights 2010, whichsummarised the findings of research to provide an in depth understanding of the existing IT& Telecoms landscape and forecasts of the future based on the best available intelligence,including new input from over 2,000 employers across the UK.

The research found that there is a need for 110,500 new entrants a year over the next 5 yearsinto IT & Telecoms professional occupations. Apprenticeship programmes provide a vital routeto bring new entrants into this growing area.

The sector will require 20,800 new entrants each year from full-time education, but also57,800 entrants per annum from roles in other sectors and 43,600 per annum from othersources (such as returners to work), which could also be well suited to apprenticeship training.

The objective for this Apprenticeship framework is that it will enable an increasing number ofwell-trained new entrants to join the sector, growing each year.

How is an apprenticeship delivered?

An Apprenticeship programme is fundamentally designed to be a work-based programme,whereby instructor-led learning can be immediately applied by apprentices in a real workcontext.

The qualifications contained in the framework reflect the overall design of an apprenticeship.The mandatory units from the competence qualification must be assessed in the workplace,and wherever possible, it is recommended that optional units should also be assessed in thiscontext.

The knowledge component (or technical certificate) will generally be taught in an off-the-jobsetting, and assessed using assignments or tests, in order to ensure the apprentice has gainedthe underpinning theory and principles required for the role.




Entry conditions for this frameworkThere are no entry conditions for this Apprenticeship framework. However, many employersrequire good (A*-C) A-level or equivalent passes in English and Maths. (For more detailedrequirements on entry, please refer to later sections.)

The majority of apprenticeship roles within the IT and Telecoms sector require:

Individuals to be proactive, fast learners; able to work both in a team and sometimesaloneThe ability to focus on assisting customers and colleagues find solutions to problemsThe ability to work logically and methodically, often under pressure to set deadlinesGood attention to detail and the ability to deliver what is required, when it is requiredIndividuals to be open to change and focus on the requirements of the business at alltimes.

Roles in areas, such as Software and Web Development would suit individuals who:

Have an interest in design and creativity, with good attention to detailHave a mathematical or analytical mindHave good logical reasoning and problem solving skills.

Roles in IT Services would suit individuals who:

Are able to analyse and solve problemsHave an interest in both hardware and softwareEnjoy working to deadlines and under pressure.

Roles in Technical Sales and Consulting would suit individuals who:

Have a broad knowledge of technologyHave excellent interpersonal skills and are comfortable presenting to others.


...... level 4



Title for this framework at level 4

Higher Apprenticeship for IT, Software,Web & Telecoms Professionals

Pathways for this framework at level 4

Pathway 1: IT, Software, Web & Telecoms Professionals

Level 4


...... level 4

......... Pathway 1



Description of this pathway

This pathway covers all job roles in the IT, Software, Web & Telecoms sector and requires aminimum of 200 credits. The expected minimum duration is 18 months.

Entry requirements for this pathway in addition to the framework entryrequirements

Candidates wishing to enter a Higher Apprenticeship will need to have achieved one of thefollowing:

A Levels, or equivalent educational attainmentInternational Baccalaureate or a relevant Level 3 Technical CertificateAn Advanced Apprenticeship (Level 3)Employment within the technology/telecommunications industry for a number of yearsand demonstrated to their employer that they have a reasonable expectation of achievingthe required outcomes of the Higher Apprenticeship. This can be supported by thedemonstration or evidence of prior achievement or performance in the role prior tostarting the Higher Apprenticeship.

Potential apprentices should bear in mind that a Higher Apprenticeship combines thechallenges of higher-level education with full-time employment, and should be prepared for thegreater volume and level of study than in the Advanced Apprenticeship or another Level 3qualification.

Level 4, Pathway 1: IT, Software, Web &Telecoms Professionals


...... level 4

......... Pathway 1



Job title(s) Job role(s)

IT Project Manager Overseeing the development of computer systems to meet aclient's business needs

Analyst Developer Analysing user requirements; researching, designing and writingnew software programs to meet customer needs

IT Service Manager IT Service Manager

Network/Telecoms Manager Managing network growth and development and supervisingtechnical staff


...... level 4

......... Pathway 1



Qualifications

Competence qualifications available to this pathway

C1 - Diploma in Professional Competence for IT and Telecoms Professionals

No. Ref no. Awarding organisationCreditvalue

Guidedlearning

hours

UCASpointsvalue

C1a 501/1787/7 City & Guilds 80 525-565 N/A

C1b 501/1292/2 Pearson Edexcel 80 600 N/A

C1c 000/0000/0 OCR - WITHDRAWN 00 000 N/A

C1d 601/6521/2 BIIAB 80 525-600 N/A

C1e 000/0000/0 Open College Network West Midlands -WITHDRAWN

00 000 N/A

C1f 000/0000/0 NCFE - WITHDRAWN 00 000 N/A

Knowledge qualifications available to this pathway

K1 - Diploma For ICT Professionals (Systems and Principles) (QCF)


Guidedlearning

hours

UCASpointsvalue

K1a 600/6124/8 City & Guilds 120 525-725 N/A

K1b 601/6933/3 BIIAB 120 522-725


...... level 4

......... Pathway 1



Knowledge qualifications available to this pathway (cont.)

K2 - Level 4 Cambridge Technical Diploma in IT


Guidedlearning

hours

UCASpointsvalue

K2a 000/0000/0 OCR - WITHDRAWN 000 000

K3 - FdSc Computing and Networking


Guidedlearning

hours

UCASpointsvalue

K3a nil New College Durham 240 500

K4 - FdSc in communications systems, security and computing


Guidedlearning

hours

UCASpointsvalue

K4a nil De Montfort University - WITHDRAWN 000 000

K5 - FdSc Applied Business Computing


Guidedlearning

hours

UCASpointsvalue

K5a nil New College Durham 240 1200


...... level 4

......... Pathway 1




K6 - FdSc Information Systems Management


Guidedlearning

hours

UCASpointsvalue

K6a nil University of Winchester - WITHDRAWN 000 000

K7 - FdA Business Management for IT


Guidedlearning

hours

UCASpointsvalue

K7a nil University of Winchester - WITHDRAWN 000 000

K8 - FdSc (Hons) Computing and Information Systems


Guidedlearning

hours

UCASpointsvalue

K8a n/a University Centre Peterborough - WITHDRAWN 000 000 n/a

K9 - FdSc in Information and Communication Technology


Guidedlearning

hours

UCASpointsvalue

K9a nil Staffordshire University 240 2400 N/A


...... level 4

......... Pathway 1






Guidedlearning

hours

UCASpointsvalue

K10a nil University of Central Lancashire - WITHDRAWN 000 000 N/A

K11 - FdSc Communications Systems Engineering


Guidedlearning

hours

UCASpointsvalue

K11a nil Bournemouth University - WITHDRAWN 000 000 N/A

K12 - Foundation Degree in Information technology


Guidedlearning

hours

UCASpointsvalue

K12a nil Northumbria University- WITHDRAWN 000 000 N/A

K13 - Foundation Degree (FdSc) Computing


Guidedlearning

hours

UCASpointsvalue

K13a nil University of Derby 240 2400 N/A


...... level 4

......... Pathway 1




K14 - NCFE Level 4 Diploma in Computing and Systems Development


Guidedlearning

hours

UCASpointsvalue

K14a 000/0000/0 NCFE - WITHDRAWN 000 000

K15 - BSc Cyber Security


Guidedlearning

hours

UCASpointsvalue

K15a nil Edinburgh Napier University 120 1200 N/A

K16 - BSc Apprenticeship Degree in Digital & Technology Solutions


Guidedlearning

hours

UCASpointsvalue

K16a nil University of Roehampton - WITHDRAWN 000 000 N/A



Guidedlearning

hours

UCASpointsvalue

K17a nil Teesside University - WITHDRAWN 000 000 N/A


...... level 4

......... Pathway 1




K18 - Foundation Degree in Computing and IT Practice


Guidedlearning

hours

UCASpointsvalue

K18a nil Open University 240 2400 n/a

K19 - Fd in Electronics and Communications Engineering


Guidedlearning

hours

UCASpointsvalue

K19a nil Birmingham City University - WITHDRAWN 000 000 n/a

K20 - Foundation Degree in Computing


Guidedlearning

hours

UCASpointsvalue

K20a nil Plymouth University - WITHDRAWN 000 000 N/A

K21 - Higher National Certificate in Computing


Guidedlearning

hours

UCASpointsvalue

K21a 603/0472/8 Pearson 120 480 N/A


...... level 4

......... Pathway 1




K22 - Higher National Diploma in Computing


Guidedlearning

hours

UCASpointsvalue

K22a 603/0471/6 Pearson 240 960 N/A


...... level 4

......... Pathway 1



Combined qualifications available to this pathway

N/A

Relationship between competence and knowledge qualifications

This pathway covers all job roles in the IT & Telecoms sector. The framework is designed inthis way to provide maximum flexibility for employers and apprentices, due to the constantlychanging job roles and technology requirements in the IT & Telecoms sector.

The Level 4 'Diploma in Professional Competence' contains a wide range of units that can beselected by employers, apprentices and training providers to match any of the job rolesrequired in the sector.

The knowledge qualifications are designed to be suitable for all job roles, and should beselected based on the apprentice's job role. Where a Foundation Degree is used, priorapproval must be obtained from Instructus Skills.


...... level 4

......... Pathway 1



Transferable skills (England)

Functional Skills / GCSE (with enhanced functional content) and Key Skills(England)

Apprentices must complete or have completed one of the English transferable skillsqualifications and one of the Mathematical transferable skills qualifications listed below in orderto successfully complete their Apprenticeship and this will carry the QCF five credit values. Ifthey do not have these qualifications as part of their evidence an Apprenticeship certificatecannot be awarded.

EnglishMinimum

levelor grade

Creditvalue

Functional Skills qualification in English N/A N/A

GCSE qualification in English (with enhanced functional content) N/A N/A

* achieved before September 2012 and within the 5 years immediately prior to starting an Apprenticeship.

** achieved before September 2012, otherwise at any time prior to starting the Apprenticeship.

MathematicsMinimum

levelor grade

Creditvalue

Functional Skills qualification in Mathematics N/A N/A

GCSE qualification (with enhanced functional content) in Mathematics N/A N/A

* achieved before September 2012 and within the 5 years immediately prior to starting an Apprenticeship.

** achieved before September 2012, otherwise at any time prior to starting the Apprenticeship.

Inclusion of Information and Communications Technology (ICT)

(no information)

Progression routes into and from thispathwayProgression into this framework


...... level 4

......... Pathway 1



Candidates wishing to enter this Higher Apprenticeship will need to have achieved one of thefollowing:

A Levels, or equivalent educational attainmentInternational Baccalaureate or a relevant Level 3 Technical CertificateAn Advanced Apprenticeship (Level 3)Employment within the technology/telecommunications industry for a number of yearsand demonstrated to their employer that they have a reasonable expectation of achievingthe required outcomes of the Higher Apprenticeship. This can be supported by thedemonstration or evidence of prior achievement or performance in the role prior tostarting the Higher Apprenticeship.

Potential apprentices should bear in mind that a Higher Apprenticeship combines thechallenges of higher-level education with full-time employment, and should be prepared for thegreater volume and level of study than in the Advanced Apprenticeship or another Level 3qualification.

Progression from this framework

Following the completion of the Level 4 Higher Apprenticeship framework, successfulapprentices will be able to follow up on their Foundation Degree studies and continue on tocomplete a full Honours degree programme.

Other industry recognised, role-specific qualifications:

Project Management training and accreditation (PRINCE2, MSP, PMI, APM and Agile)Service Management training and accreditation (ITIL, SDI and ISO/IEC 2000 training)Management and Personal Development TrainingA wide range of vendor and core technology training – leading to industry recognisedqualifications.

Some qualifications entitle membership of a professional organisation, offering networking andcareer advancement opportunities. For example, becoming a member of a professionalorganisation:

The British Computer Society (BCS)The Institute of Engineering and Technology (IET)The Institute of Telecommunications Professionals (ITP).

Other progression opportunities may include further learning in other business area, such asfinance, business or sales.

UCAS points for this pathway:


...... level 4

......... Pathway 1



(no information)


...... level 4

......... Pathway 1



Employee rights and responsibilitiesN/A




The remaining sections apply to all levels and pathways within this framework.

How equality and diversity will be metIT, Software, Web & Telecoms Apprenticeship Framework offers no barriers to entry andintends to accommodate all learners regardless of gender, age, disability or ethnic origin.

The learning content required for the off-the-job learning can be delivered in a number ofdifferent learning styles to accommodate learner requirements.

This Apprenticeship framework is primarily designed to help new entrants into the IT,Software, Web & Telecoms workforce, thereby ensuring fair access for all that apply for theprogramme.

Instructus Skills expects employers and training providers to comply with the Equality Act 2010to ensure that applicants are not discriminated against in terms of entry to, and progressionwithin the sector, using the 8 protected characteristics of:1. Age2. Disability3. Gender reassignment4. Marriage and civil partnership5. Pregnancy and maternity6. Race7. Religion or belief8. Sex or sexual orientation.

The following section is included to identify current workforce demographics.

GENDER EQUALITY

Gender imbalance remains a significant issue for the IT & Telecoms sector. Considering IT &Telecoms professional job roles across all sectors, there has been a drop of femalerepresentation from 22% in 2001 to 18% in 2011. This compares to the overall UK workforcebeing 48% female.

As is the case in industry, gender imbalance is prevalent across IT-related courses, and this isworsening over time throughout the education system. 15% of applicants to Computing degreecourses are female and the proportion of females who sat the 2013 Computing A-Level is6.5%, 1.3 percentage points lower than in 2012.

This under-representation of women across the whole IT, Software, Web & Telecoms sectorhas a number of causes including:

a lack of awareness (by both individuals and career advisers) of the broad range of




career opportunities availableconfusion in school teaching of ICT between IT User and IT professional roles.

Instructus Skills has initiated or participated in a number of programmes to address thisgender gap and encourage girls to consider a career in IT.

AGE OF WORKFORCE

Analysis of the period 2001-2011 shows a changing trend in the age profile of IT, Software,Web & Telecoms professionals. The proportion of people aged 16-29 has dropped from 33% in2001 to 19% in 2011.

The average age of IT, Software, Web & Telecoms professionals working in the UK is estimatedto be 39 years old, compared with 41 years old for workers more generally. Just under one half(47%) of IT & Telecoms professionals are aged 40 or above and less than one in five (19%)are in the 16-29 age bracket.

A key contributory factor to this changing dynamic in IT, Software, Web & Telecoms is theeffect of globalisation. The maintenance of strong apprenticeship programmes in the sector willbe vital to ensure that this trend can be halted or reversed in the coming years, therebyensuring that the sector has the pipeline of skilled professionals that it requires to move intohigher level job roles in 5-10 years time.

ETHNICITY AND DISABILITY

The Information and communication technologies industry is one of the most ethnically diverseindustries in the UK, with 13 per cent of the workforce (an increase from 8% of the workforcein 2002) coming from Black, Asian and Minority Ethnic backgrounds compared to nine per centacross the whole economy.

There is significant provision for individuals with disabilities throughout the IT & Telecomssector with many, varied opportunities for rewarding careers at all levels. This in turn meansthat apprenticeships are available in a wide range of areas for those with differing levels ofdisability.




On and off the job guided learning(England)

Total GLH for each pathway

GLH does not apply to Higher Apprenticeship frameworks.

Minimum off-the-job guided learning hours

N/A

How this requirement will be met

N/A

Minimum on-the-job guided learning hours

N/A

How this requirement will be met

N/A




Personal learning and thinking skillsassessment and recognition (England)

Summary of Personal Learning and Thinking Skills

N/A

Creative thinking

N/A

Independent enquiry

N/A

Reflective learning

N/A

Team working

N/A

Self management

N/A

Effective participation

N/A




Additional employer requirementsThere are no additional employer requirements for this framework.

www.afo.sscalliance.orgFor more information visit

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