FRCUK, Services for Schools Prospectus

Support Services for Schools

Do you need help to support and provide services and extra-curricular projects?We can deliver impact driven services with an outcomes focus

Information and Advice, Family Finance, Communication and Information Sharing, Data Management, Training, Volunteer Recruitment, Fundraising, Pupil Enrichment, Special Needs projects, Mentoring, Counselling

Family Resource Centre UK

Welcome 4

Information and Advice, Family Finance 5

Communication and Information Sharing 6

Data Management & Analysis 8

Training 9

Volunteers 10

Fundraising 11

Pupil Enrichment 12

Special Needs Projects 13

School of Hoops 14

Counselling 16

Organisational Information 18

Environmental Strategy 19

Contact us 20

Contents

3Support Services for Schools Prospectus 2011

Supporting families, changing lives, building futuresProviding efficient services to meet your budget and your target outcomes

We can work with your school to facilitate and support many of the

services previously delivered as Extended Services.

Are you looking to further your after school provision?

We can help.

Do you need advice and guidance to plan your

fundraising strategy?

We can help.

Do you need someone to plan and deliver an effective means of increasing

communication with parents?

We can help.

Do you need help to recruit volunteers or to train and manage your

existing volunteers?

We can help.

Family Resource Centre UK is a respected and trusted charity that has

been working with local authorities in the provision of outsourced

services for over twenty years. We are leaders in the delivery of the Family

Information Service. This prospectus showcases the quality and value for

money services that we can provide for you.

Since 1990, we have worked with Local Authorities, businesses and other

voluntary sector organisations to provide a variety of services. We have

developed a very strong skill set and have proved ourselves to be both

efficient and flexible. We are “user led” and as such we develop services to

meet the needs of our clients and the children, young people and families

they serve.

Using case studies, direct feedback, monthly reviews and detailed

data amongst other tools, we have developed strong monitoring and

evaluation processes to ensure our service provision is outcomes focused,

impact driven and well evidenced.

We have not included a price list as we are committed to providing value

for money and tailoring our services to suit our clients budgets and needs.

Please contact us to find out prices for services for your particular school.

4 Family Resource Centre UK

Information & AdviceAre families within your school community in need

of information and guidance around finance matters?

Would you like to help them to increase their

weekly income?

Family Resource Centre UK has developed Family Finance to provide

families with hands on, accurate advice and information on their

entitlement to benefits and grants and other financial issues.

We can provide you with a tailored Family Finance service or one-off

sessions, enabling you to choose the elements that suit your school’s

particular needs. The service aims to inform and educate families, leading

to their greater financial well being and consequent improvements in

lifestyle. It is delivered by our qualified and experienced Family Finance

Advisors through an outreach programme, home visits, and telephone

and email enquiries backed up by information on our website and in the

form of printed literature.

Contact us to find out how we can work with your families.


Are you considering streamlining or amalgamating your services? Do you

want to find more effective ways to get your message across?

A great way to let families know what services are available to them

through your school and cluster area is through a dedicated information

website, supported by a printed directory. We provided Reading Borough

Council with a website to do this for their Extended Services in 2009. This

website provides information on what is available through the schools

and also the wider community. It was built using a customer friendly

Content Management System, which enables the client to update the

website themselves, giving them control over how and when this is done.

Websites like this one are an economical way to provide accessible

information for pupils and parents. They can be supplied for individual

schools or to a group of schools working together and sharing the costs.

www.readingextendedservices.co.uk

Communication & Information Sharing


Family Resource Centre UK has been providing Information Services for

several local authorities for many years. As one of the leaders in this field,

we deliver focused and well-monitored services. As part of this service

provision, we have developed a range of packages that we can tailor for

your school, helping you to manage and share your information more

efficiently and effectively:

Publication Production• e-newsletters

• printed newsletters

• magazines

• booklets

• service directories

• leaflets

• stationery


Database production We can work with you to develop concise, user friendly databases. Our

coordinators can analyse raw data held in various data management

programmes including Excel, Access and SPSS and provide you with

tailored reports enabling you to measure impact and disseminate results.

Report writingWe will provide you with professional, bespoke reports at the end of any

project, customised to meet your particular needs.

Data Management & Analysis


Bespoke training packages created and delivered to suit your needs

Our specialist training programmes are delivered by our experienced

trainers and facilitators and are backed up with well researched

workbooks, reinforcing the sessions and providing valuable post-training

continued learning and further information. We can provide sessions

for volunteers, staff and pupils.

We also provide a “train the trainer” service, again backed up with

training workbooks.

Feedback from previous training sessions:

“This was a very informative evening.”

“The trainer used language we understood and did not tell us things we already knew.

She understood what we needed to know about.”

“It was good to hear directly from a parent in the training session.”

“I feel more confident about this now.”

Examples of training programmes include:

• Preparing to work with children and young people with special needs

• Cultural awareness – for volunteers, staff and pupils

• Disability awareness - for volunteers, staff and pupils

• Induction programmes for new staff and volunteers

• Outreach - developing a functional and efficient outreach in the

community service

• Counselling Skills

Our pricing structure is very competitive, providing good quality training

and giving you value for money.

Training


Do you need a pool of volunteers to support services in your school?

As a charity and voluntary organisation, we have worked with volunteers

for many years. Our specialist team can work with you to find the right

volunteers for your school services. We can recruit them for you and

then create and deliver the training they need. If you do not have the

infrastructure to absorb their management we can liaise between

them and you.

Possible training for volunteers could include: Working with children

and young people with Special Needs; General Induction; Disability and

Cultural Awareness Training.

Volunteer Management


Increase your budget for extra-curricular activities

Successful fundraising needs an effective strategy to work from. We can

work with you to create this.

We know how hard it can be to sustain sufficient funding to maintain

services. As a thriving, independent charity, Family Resource Centre UK has

extensive experience in writing winning fundraising bids.

After an initial consultation to discuss your specific needs we can work

with you to get creative and come up with new fundraising ideas.

We can:

• Assist you to create an effective Fundraising Strategy

• Explore the different fundraising streams available to find out what suits

your needs

• Show you where to look for fundraising opportunities and how to apply

• Research potential funders

• Help you to write successful bids and proposals

• Look at how you can engage with potential supporters and sponsors

• Assist you to put on fundraising events

• Develop on-line fundraising initiatives for your school

In the last 2 years we have successfully obtained grants and donations

from Children in Need, The Big Lottery, Lloyds TSB, local authorities,

Sainsbury’s, RCVYS, The Earley Charity, Youth Opportunities Fund,

Employment Opportunities, Berkshire Community Foundation and

many more.

Fundraising – Writing Successful Applications


We can help you to work towards having a more thriving and inclusive

environment for all of your pupils. Great Opportunities - GO!

“I liked being able to try out something new with my children in a less busy environment.”

“I enjoyed having fun with both my children and as a family and to meet other families who

also have children with special needs.”

GO! is a fully inclusive programme for all disadvantaged children and

young people, providing events focusing on leisure activities and learning

for the child/young person, their family and friends.

GO! encourages growth and inclusion, helping to build the self confidence

of the children and the young people involved. The project is suitable

for individual schools or groups of schools to provide regular or one-off

activity sessions.

Talk to us to find out how we can make this happen for your school.

Pupil Enrichment


Special Needs ProjectsDo you want to be able to provide the right activities for your children with

Special Educational Needs (SEN)?

We can help.

Family Resource Centre UK has been working with children and young

people with SEN for over ten years. We are passionate about creating

inclusive opportunities them.

As well as providing training for volunteers and staff members we also

deliver direct services (information, befriending and event/activity

development) to children and young people and their families.

DISC

We have developed DISC, the Disability Information Scheme, to provide

families of children who have special needs with vital information about

services available to them. Families receive a monthly update as well as

a quarterly newsletter keeping them informed about what is going on in

their local area.

We work closely with other professionals and agencies to ensure we have

the most accurate and up to date information.

DISC is an effective way for schools to keep families up dated with

services available to them.

Talk to us to find out how we can make this happen for your school.

After School clubs

We believe that all children need the same stimulation whatever their

background and individual needs. We can work with you to develop an

effective after school club diary. We can develop the activities, recruit

and train staff and volunteers and manage the administration of the

clubs for you.

GO! Club

GO! Club provides disadvantaged children and young people with

accessible and fun afterschool club activities. We arrange a weekly session

for your school and provide trained volunteers and sessional workers to

support the children. GO! Club gives disadvantaged children and young

people the same opportunities that their peers have as well as providing

a valuable short break for their parents. We can provide GO! Club during

term time as well as during the holidays.

Talk to us to find out how we can make this happen for the disadvantaged

children in your school.


School of HOOPS is a global grassroots basketball coaching and

mentoring initiative based on a unique system of coaching in grids. The

School of HOOPS programme adopts a purist approach, a foundational

and academic base from which players become a graduate of the system.

The programme enables coaches of any level to break down complex skills

into manageable layers, taking individuals that have never played before

and filtering them towards team play in performance basketball.

School of HOOPS boasts more than 16 years of community coaching

experience that spans more than 40 schools as well as working alongside

young people with learning and behavioural difficulties and physical

disabilities. We have found that by instilling a focus from an early

age, ensuring players enjoy their first basketball experience in a safe

environment that is structured and with appropriate boundaries, we are

able to curb many of the issues relating to young people today.

School coaching ranges from: • Early morning sessions

• PPA time (Planning, Preparation and Assessment)

• Lunch-time clubs

• After school (extra-curricular) sessions.

We also coach within the National Curriculum, meaning we coach not

only those who show a committed interest in basketball, but also those

developing a diverse love for sport. We even teach teachers! After seeing

their student’s progress, many teachers sign up with us to be taught

a Foundation Skills Coaching award to receive a basic grounding in

basketball coaching.

Carefully selected School of HOOPS Ambassadors also help to advise us on

best practice and offer workshops, camps and seminars. Each Ambassador

is an expert in their respective specialism, recognised around the world for

their abilities.

School of HOOPS


School of HOOPS services:

• Coaching and mentoring

• School coaching (National Curriculum)

• Extra Curricular sessions

• Foundation Stage Coaching award training

• Advice on establishing a club (administration and management)

• Mentoring through basketball/team sports

• Media production for sporting events and programs

• The formation of Basketball clubs and Leagues

• Workshops

• Camps

• Seminars

Contact us to find out how you can get your school involved in School of HOOPS.

Photo: Vincent Starr – www.vincentstarr.com 15Support Services for Schools Prospectus 2011


Are you looking to provide the students, staff and families within your

school with a counselling support service?

Maybe you would like one of your staff to receive training

in Counselling Skills.

We can help.

We are part of an integrative agency that embraces person-centred, T.A,

C.B.T and Psychodynamic approaches to counselling, meaning every client

enjoys an approach tailored to suit their needs. All counsellors are BACP

accredited and work both short and long term, always at the client’s pace.

It has been shown that by giving people a place to talk and resolve

their issues they are able to cope with life and establish meaningful and

enjoyable futures.

In many cases Counselling has been proven to be more effective than

prescribed drugs and provide a longer-term remedy for depression,

anxiety, stress and even physical ailments.

We can provide:

• One-to-one counselling

• Group therapy sessions

• Child and Adult work

• ‘Counselling Skills’ training

• Supervision

Areas of expertise include:

• Bereavement

• Relationship

• Stress

• Loss

• Abuse

• Spiritual

Contact us to find out more information about our counselling services.

Counselling


Family Resource Centre UK is an independent registered charity, registered

in England and Wales.

We take great pride in furthering the development of all of our staff.

All members of our regular Information team are studying for or have

obtained NVQ Level 3 or 4 in Information, Advice and Guidance.

Our qualified School of HOOPS team have more than 16 years of

community coaching experience, spanning more than 40 schools. They

have extensive experience of working with mainstream students as well as

working alongside young people with learning and behavioural difficulties

and physical disabilities.

All of our Counsellors are fully accredited by the British Association for

Counselling & Psychotherapy and are fully experienced in Transactional

Analysis (TA), Cognitive Behavioural Therapy (CBT) and Psychodynamic

approaches to counselling. They have extensive experience of working

with children, young people and adults.

As a registered charity we are required to prepare an annual report and

accounts. The full 2010 report can be downloaded from our website.

http://www.familyresourcecentreuk.com/corporateinfo.asp

Income and expenditure

2009/10 2008/09IncomeVoluntary Income 6,994 2,018Grants 672,281 604,528Other Income 21,529 25,727

700,804 632,273

ExpenditureCharitable Activities 593,485 510,079Governance Costs 8,697 23,792Organisational Costs 68,472 52,652Depreciation 6,637 7,964

677,291 594,487

Surplus for year 23,513 37,786

Organisational Information


We are an environmentally aware

organisation and have a “green policy”.

Our staff are encouraged to “reduce,

reuse, recycle” at all times.

Waste management, pollution

prevention, sustainability – these are all

important to us.

We are proud to be a member of the

Green Achiever Scheme.

Environmental Strategy


Information and Advice, Family Finance, Communication and Information Sharing, Data Management, Training, Volunteer Recruitment, Fundraising, Pupil Enrichment, Special Needs projects, Mentoring, Counselling

Heather Hunter

Chief Executive


E: [email protected]

T: 0118 9576 686

Natausha van Vliet

Director of Development


E: [email protected]

T: 0118 9576 686

M: 07827 895641

For more information about the organisation please visit our website: www.familyresourcecentreuk.com

Family Resource Centre UK Administration Centre: 75 Milford Road, Reading, Berkshire, RG1 8LG.

A charity registered in England and Wales no.1078331. A company limited by guarantee no.3841084.

If you would like to discuss any of the services in this prospectus or perhaps the development of a bespoke

service for your school, please contact Heather Hunter, Chief Executive, or Natausha van Vliet, Director of

Development, on the contact details below:

Talk to us to find out what we can do for your school

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